Features You Pay For But Can't Use

Techquickie ·Techquickie ·2022-05-05 · 996 words · ~4 min read
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0:00 Man, buying products used to be so simple.
0:02 You pay money for like a hammer
0:05 and then you can use it however you want,
0:06 provided we're not talking about settling a score
0:08 with your neighbor.
0:09 But did you know that many electronics have hidden features
0:12 that for one reason or another, you can't even use?
0:16 There are actual functional parts in your devices
0:18 that you, the paying customer,
0:20 are totally blocked from accessing.
0:23 What's up with that?
0:24 All right, let's start with something
0:25 you might be using right now, your CPU.
0:28 You see, if you've ever looked at a review
0:30 of a newly released CPU or GPU for that matter,
0:33 you might've noticed that certain cores or execution units
0:36 are there in the die shot, but are disabled.
0:39 So you might think it logically follows
0:41 that there's some way to enable them again.
0:43 And suddenly you have an i7 instead of an i5.
0:46 In fact, in the past, enthusiasts have done just that,
0:49 with a famous example being AMD's Tri-Core Phenom CPUs,
0:53 which could be unlocked to quad cores, sometimes.
0:57 As it turns out,
0:58 disabling in this context
1:00 usually isn't just a switch you can flip in software.
1:03 You see, when CPUs and GPUs roll off the assembly line,
1:06 some cores or execution units
1:08 don't function at peak performance,
1:10 or they have enough impurities
1:11 that they might not even work at all.
1:12 And other cores might work perfectly fine,
1:15 but aren't good enough
1:16 to hit the advertised power consumption target.
1:18 Now, it would be a shame to throw out the entire chip
1:22 just because a small part of it was messed up.
1:24 So instead, these cores or execution units
1:27 are factory disabled.
1:28 Sometimes even at a hardware level,
1:30 and sold as lower tier products at a lower price.
1:33 In cases like this,
1:34 there's no way for an end user to get in there
1:36 and enable these extra components.
1:38 And even if you could,
1:40 you might run into serious stability problems,
1:42 and maybe even a crisis of conscience.
1:45 Moving on.
1:45 For another example,
1:47 the reason printers are cheap and ink is expensive
1:50 is because printer companies make most of their profit
1:53 on ink cartridges,
1:54 which they can sell over and over and over again,
1:56 as opposed to the printer,
1:58 which they can only sell once.
2:00 Lure an unsuspecting grandma in with a cheap printer,
2:03 and you've got a sale every time her grandkids come over
2:06 and print 60 copies of their beautiful artwork.
2:09 Unfortunately, it's kind of an open secret
2:11 that the printer companies often take this too far
2:14 by serving users low ink warnings,
2:16 even when there's a significant amount of ink
2:18 left in the cartridge.
2:19 And while it's true,
2:20 ink cartridges that still have a very small amount of ink
2:23 in them are too dry to be usable,
2:25 many users have reported getting lots of extra life
2:28 out of their cartridges,
2:28 even after these warnings pop up.
2:30 And in some cases,
2:31 cartridges may refuse to print at all
2:33 once they get below a certain level.
2:35 But there's ink in there.
2:37 Unsurprisingly, there's been backlash
2:39 against these practices.
2:40 So printer companies have actually thrown customers
2:43 a small bone in offering models with refillable ink tanks
2:47 instead of sealed cartridges that can lock them out.
2:50 For our last example, we'll use a more everyday item.
2:52 A couple of car makers have played with the idea
2:55 of enabling certain pre-installed features for a fee,
2:58 after you buy the car.
3:00 For example, Tesla installs batteries in lower range cars,
3:03 whose full capacity can be unlocked microtransaction style.
3:07 And BMW has plans to sell features like heated seats
3:10 as a subscription for a certain length of time.
3:13 So you could pay just to have them enabled during the winter
3:16 and turn them off during the summer.
3:18 That's horrible.
3:19 That's a bad, that's so dumb.
3:23 It might seem expensive for the companies
3:25 to make cars with features consumers might never use,
3:27 but the justification is that it simplifies
3:30 the manufacturing process to build mostly identical hardware
3:33 and allow people who don't want the features
3:35 to save a few dollars at the till.
3:37 Another argument for this practice
3:39 is that it could make reselling cars easier
3:41 as a new buyer could just enable features
3:43 that the previous owner may not have wanted.
3:45 Of course, the other side of the coin would be to say
3:47 that this is just a way for the automakers
3:48 to squeeze more money out of you
3:50 by getting you to pay again for materials
3:52 that were clearly covered well enough by the price you paid.
3:55 And the truth is, unfortunately, not.
3:57 And the truth is, unfortunately, not.
3:57 Unfortunately, probably somewhere in the middle.
4:00 Of course, you could just refuse
4:01 to play this whole game entirely
4:02 and go back to the good old days of taming wild beasts
4:05 and using them as your steed.
4:07 Speaking of taming wild beasts, here's a wild one.
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4:38 Whoa, that was a video for sure.
4:40 I thought it was pretty good.
4:41 If you agree, give it a like.
4:42 If you don't agree, give it a dislike.
4:44 But you know what you should do regardless?
4:46 Give us some suggestions for future videos
4:48 down in the comments.
4:48 Check out our other videos slash channels,
4:51 whatever you want.
4:52 And don't forget to subscribe to this channel and follow.
4:55 TechWiggy.
4:57 Gonna make more.