Sequel to the Cheapest Electric Bike! - Wave 2.0

Linus Tech Tips ·Linus Tech Tips ·2017-05-06 · 1,566 words · ~7 min read
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0:00 Nearly a year ago, I emailed Wave Electric Bikes about their Wave Beach
0:04 Cruiser, which claimed to be the world's most affordable ebike ever at 599 USD
0:10 for early backers available through Indiegogo. It seemed too good to be
0:15 true, and it was. The Wave 1.0 was a
0:19 terrible bike with a shady crowdfunding campaign, but more on that later. So,
0:24 they've sent us the follow-up, the Wave 2.0. Is it the improvement they need to
0:30 reearn consumer trust? Or is it just a slightly less terrible bike with a
0:35 slightly less terrible marketing strategy?
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0:54 description. The Wave 2.0 to is a non-crowdfunded bike that is currently
0:59 listed on Wave Electric Bikes website for $1,000. The box comes with a big red
1:05 warning stating that professional assembly is required if you don't opt
1:09 for the $95 charge in the checkout to have someone come and do it for you.
1:13 Though, the included instructions seemed pretty clear to me. So, I apparently
1:18 took my life into my own hands by putting it together myself. I guess I
1:23 won't be able to make any warranty claims. Now that it's assembled, let's
1:26 see what we've got. The Wave 2.0 features a 750 W brushless hub motor,
1:32 six speeds, and a reported 25 mph top
1:35 speed with 23 mi of range using the throttle only and 40 m with pedal
1:41 assist. These numbers are likely thanks to the 500Wh battery with Samsung cells
1:47 and the aluminum frame, both of which are big upgrades over the Wave 1.0's to
1:52 generic cells and steel frame. And my
1:55 real world numbers actually get reasonably close to those. I've got to
1:59 give them credit for that considering that Wave Electric Bikes obtained these
2:03 numbers with a 165-lb rider on perfectly
2:07 flat terrain with no stopping. But electrical components aside, as a bike,
2:13 the Wave 2.0 just feels kind of cheaply
2:16 made. The handlebars have a lot of play no matter how much you tighten
2:20 everything. It doesn't come with fenders or a quick release on the front wheel.
2:24 The pedals are plastic. The brakes squeak horribly when wet. The motor
2:30 shutters as it starts up. The luxury stitching on the handlebar grips is
2:35 already coming undone. The kickstand has already broken. My battery case arrived
2:40 with a crack in it. And the rack is useless to hold any pany bags because
2:46 the battery is completely in the way unless you raise it slightly with
2:51 washers like I did. That would have cost them what 25. Furthermore, there's no
2:57 deceleration curve for the motor controller, so it abruptly cuts in and
3:01 out as you go below and above 20 mph.
3:05 The only way to avoid this is by switching the bike to off-road mode,
3:10 which instantly removes the speed limitation and allows the bike to put
3:14 out full power regardless of speed, making it very explicitly not street
3:19 legal in parts of the United States and Canada. Make of that what you will. Not
3:25 everyone is concerned that their vehicle isn't street legal. One thing I do like
3:29 about it is the fact that the front and rear lights are both powered by the main
3:34 battery and can be turned on and off with the press of a button. Though, I
3:38 wish they were significantly brighter. And the complaints don't end there. The
3:43 LED display has no odometer, watt meter,
3:46 speedometer, or estimated remaining range. It just has readouts for battery
3:50 and pedal assist levels. And if you want no pedal assist, you have to turn the
3:55 entire thing off for some reason. Also, it can be difficult to distinguish the
4:00 buttons or the LEDs from one another,
4:03 especially if you're wearing gloves. So, overall, the Wave 2.0 is just a
4:09 cheaplymade bike. I wouldn't pay $1,000
4:12 for it, and neither should you. So, what
4:15 happened here? Why is it so lame? Well,
4:19 ladies and gentlemen, I did promise to look into the history of Wave electric
4:22 bikes, and wow, did I dig up some dirt.
4:26 The Indiegogo campaign for the Wave 1.0 ebike ultimately raised 1.1 million, and
4:33 once they had the money, their promises began slipping away. Delivery dates were
4:38 pushed back multiple times. The Samsung
4:41 batteries were changed to generic cells.
4:44 The one-year warranty vanished. The promised top speed and total range were
4:49 decreased. When the bikes finally started shipping, customers received
4:52 parts that were damaged, incorrect, non-functional, or just missing. In all
4:57 fairness, some customers are happy with their purchase. But many are not, and
5:02 these folks are still posting angry comments on the Indiegogo page demanding
5:07 refunds and decrying the lack of communication from Wave Electric Bikes.
5:12 I spoke to my contact about all of this and he said that we definitely had some
5:16 issues, but we were able to resolve these issues and produce the wave 2.0
5:21 without any of these issues. Really, what brand of alternative facts are
5:26 these because more than one and a half years later, some of the original
5:30 backers have still not received their Wave 1.0 bicycles. And it gets a lot
5:36 worse. While the campaign was still active, someone posted this image
5:41 comparing the Wave 1.0 ebike to a seemingly identical bike from
5:45 Alibaba.com available for $400. But upon closer
5:51 examination, it's Yeah, it's exactly the
5:54 same bike. Turns out there's a company that's literally called OEM Bicycle that
6:00 sells these bikes in lots of 100. and they told me they've been doing so since
6:04 2014 before the Wave Indiegogo campaign even
6:08 launched. And they're currently doing the exact same thing with the Lady Wave,
6:13 or should I say the OEM EN15194.
6:18 That would be pretty disturbing since reselling a product is against
6:21 Indiegogo's terms of service. Digging deeper, I found this forum post which
6:26 points out similarities between Waves branding and music taken from Rad Power
6:31 Bikes. And I also discovered that Waves logo is almost identical to Wave
6:36 Broadband's logo. Is there anything they
6:39 didn't rip off? My contact at Wave Electric Bikes denies that any of these
6:44 things are ongoing problems and even says that it's the Alibaba vendors who
6:49 are copying Wave and not the other way around and that Wave 1.0 customers and
6:55 Wave 2.0 0 customers are completely
6:58 unrelated, whatever that means. Because I don't agree. It looks like the Wave
7:04 2.0 has the same frame design, brakes, LED display, battery case, motor, and
7:09 motor controller as the Wave 1.0. I
7:12 wouldn't be surprised if OEM bicycle or some other Chinese vendor is still
7:17 supplying Wave electric bikes with parts or even entire bicycles. But because the
7:22 Wave 2.0 is not crowdfunded, there's nothing inherently wrong with this. And
7:26 lots of Chinese products are marked up and resold for much higher margins than
7:31 what I believe Wave is taking. But none of that changes that the Wave 2.0 is a
7:36 cheap bike sold by a sketchy company with a track record of disappointing and
7:41 misleading its customers. They say they've moved on to a different business
7:45 model. But some of the Wave 1.0 to backers and all of the Lady Wave backers
7:51 have still not received their bikes despite the fact that you can currently
7:55 buy them straight from wavelectricbikes.com
7:58 which is making the backers very upset which leads us to a pretty clear
8:03 conclusion. There are some significant and unavoidable costs associated with
8:08 building a good ebike. So, you're probably not going to find one for less
8:13 than $1,000. If that's too expensive for you, my completely unbiased advice is to
8:19 just get yourself a regular bike from a wellestablished brand like Specialized
8:24 Giant or Trek. Or you could get a moped or even a fixerupper motorcycle if
8:29 you're mechanically inclined. Just don't buy anything from Wave Electric Bikes,
8:34 at least until they've made things right with their current outstanding Indiegogo
8:39 supporters. And always remember kids, if a crowdfunding campaign looks too good
8:43 to be true, it probably is.
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9:13 you heard about us section. Thanks for watching, guys. Leave a comment below
9:17 about your favorite bike or electric bike. Don't forget to hit the like
9:21 button or the dislike button or both. Ah, that doesn't work. Get subscribed
9:26 cuz we've got a lot more electric vehicle reviews on the horizon. and
9:30 click up here for the last crowdfunding e vehicle that I hated, the FlyFly Smart
9:35 Pad.