Should You Buy Refurbished Electronics?

Techquickie ·Techquickie ·2019-05-06 · 917 words · ~4 min read
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0:07 When you hear the word refurbished,
0:09 do you think of a great opportunity to save money, or a collection of secondhand junk that's been dropped, spilled upon, or generally mistreated?
0:18 Also, we always tackle the tough questions around here. Is it even possible to just furbish something?
0:25 Oh, I guess it is.
0:27 Anyway, these refurbished goods are a common sight in pretty much every major gadget store.
0:33 But what exactly does that term mean?
0:36 Well, a good number of these items are returns from regular customers that could be for any number of reasons.
0:43 Maybe it was a smart speaker that creepily cackled at them while they were trying to sleep, or a toaster oven that someone simply had
0:50 second thoughts about because they decided to go on a keto diet. Other refurbs may have been damaged,
0:56 not necessarily by
0:57 consumers, but maybe in shipping when they were originally sent to a retailer or warehouse.
1:03 And finally, what about demo or floor models? Even once they aren't the latest and greatest anymore,
1:09 they are usually fully functional, and many stores decide to flip them for a few bucks.
1:14 The bottom line is that when you buy refurbished,
1:18 you don't know where that product has been. Kind of like a stray dog or a random Tinder date.
1:25 But that doesn't necessarily mean that
1:27 your chances of getting a lemon have to be higher.
1:31 You see, oftentimes, new electronics come right off an assembly line, get packaged up, and are shipped out.
1:39 And in most cases, this is fine.
1:42 But sometimes, that brand new shiny that you just bought might not have had a careful inspection before it was sent to you.
1:50 By contrast, when a unit marked for refurbishment is being prepared for sale by a reputable dealer,
1:57 somebody has to say,
1:58 they have to specifically examine it for functional or aesthetic defects,
2:03 determine if it can be repaired, and
2:06 test it so that they know that it won't generate a costly and time-consuming return.
2:12 And keep in mind that fixing up a product doesn't usually mean that it was actually mangled by the previous owner.
2:19 It is so expensive and complicated to repair modern electronics that anything beyond a
2:26 scratch on the screen that won't
2:28 affect performance, or an easy replacement of a defective component or accessory, is beyond the capabilities of a typical retailer to deal with anyway.
2:38 Of course, that doesn't mean that refurbished products are always going to be pristine. In the case of expensive items,
2:45 it is possible for more advanced reworking of parts or products to be done.
2:50 So you usually see this either if you buy directly from large-scale manufacturers,
2:55 or from a very small shop that
2:58 specializes in repairing items that others have written off.
3:02 Just make sure in either case that you are checking the warranty terms carefully.
3:07 Some manufacturers or stores will warrant refurbished items that they sell for up to a year,
3:13 giving you similar peace of mind to a new item.
3:17 Others though might offer only a month, or even as little as a week, and it is common for there to be no
3:24 recourse beyond that time if something goes wrong.
3:27 So that's where,
3:28 factory-certified refurbished items come in. This term, or something similar,
3:33 usually means that regardless of the warranty being offered, that at least the
3:38 refurbishing process was handled by the company itself, or an authorized third party,
3:44 to meet a certain standard of quality. Dell and Apple, for example, are notable for trying to restore these
3:52 certified products to as close to a like-new state as possible.
3:56 Now of course for certain kinds of
3:58 electronics, like-new isn't really possible once an item has been used.
4:03 So we would recommend avoiding certain things, like hard drives or SSDs, or
4:09 certain types of TVs and monitors that only have a limited lifespan. Those are not worth saving a few bucks over,
4:16 even if you burn the last of your dough on like a
4:19 refurbished car.
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