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what do you get when you drag race seven pre-built gaming PCs from Dell HP main

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gear star for genz C by power and cyber power you get secret shopper part 4 so

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far we've talked shopping shipping

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support and now it's time for

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performance who gave us the best bang for the bucket $1,500 in this

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installment we'll be looking at pre-installed bloatware BIOS

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configurations is anyone leaving performance on the table with a bad

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config Cooling and of course straight up

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raw gaming horsepower we'll also be looking at who sponsored this whole

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series ug green and their nexo Pro 100 W

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charger with 100 watts of supercharging it'll take your 14-in MacBook Pro from 0

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to 86% in just 60 minutes and with three

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USB ports you can charge up to three devices at once but enough about

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charging devices for now I want to talk to you about our old friend Dell when we

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unboxed the XPS 8950 night Sky we

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noticed that there was both a 1-year on-site service warranty and onee of

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accidental damage protection we chalked this up at the time to them both being

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included but the thing is Shay said no

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to the extra warranty that was suggested for an additional $69 Canadian dollars

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and after investigating further it turns out that it wasn't included there was a

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charge on our invoice for it it was only

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$546 so we got a discount account but we

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never agreed to it so any points that we

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gave Dell earlier in the series for not forcing their warranty down our throat

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were unwarranted that's right Dell screwed us

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again and you'll soon see that it was in more ways than one the Windows 11 home

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and BIOS versions were from mid-march the chipset driver was from late 2021

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and our graphics driver was from mid November

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2022 I am now 100% sure that we were we

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getting some cleared out old stock which isn't inherently a problem just

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something to watch for if you're buying a Dell to ensure that all of our

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Hardware in the series is putting its best foot forward we updated all the

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software and drivers enabled XMP memory tuning and enabled resizable bar on all

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of our systems or at least most of them

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I'm sad to say that not only did Dell not have either of these two performance

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enhancers turned on but XMP isn't even

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an option on this motherboard and adding insult to injury the included jde 4800

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megat transfer per second cl40 kit was running at just 4400 megat transfers per

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second with no way to change it so

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that's what we were stuck with we did find some highlights as we went through

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the system in more detail the dam cached Samsung drive that Dell uses is A Cut

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Above the competition but looking into their power supply we were very

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disappointed by our upgrade options it's a ply 460 W 80 plus bronze unit so

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certainly enough for our 12700 and 360 TI today but no more and because it uses

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a custom power connector swapping it out for something else is going to be

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challenging we were also very disappointed by the included cooler it

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sucks and it's really hard to upgrade thanks to the M3 threaded back plate

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that is built into the case moving on to cyber power we're lucky this thing still

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boots after what sheay put it through they 100% lost the tech support

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challenge but hey at least they didn't charge us extra for their three years

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labor one-year Parts warranty and we got a free month of Xbox game pass along

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with our mouse and keyboard software updates weren't awful either with our

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graphics driver being very current and our BIOS just a couple of months old

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Windows and our Intel chipset could have been better at mid to late 2022 but we

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consider that to be acceptable a nice touch is that both XMP and resizable bar

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were enabled out of the box but what's not so nice is this single Channel ddr5

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config I kind of rail on this before but I'm going to do it again really cyber

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power I mean at least it's kind of fast

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ddr5 it's just painful seeing them save

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like five bucks on single Channel memory only to waste $50 on a Z series

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motherboard for a non overclockable CPU

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at least the system is easy to upgrade though with a standard motherboard from

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ASUS that gives us four dim slots lots of m.2 and PCIe expansion including Gen

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5 expansion for potential future gpus it's also got a much better power supply

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at 600 watts 80 plus gold so if you do want to upgrade that RTX 460 in the

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future you should be able to our only big issue here aside from that stupid

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single Channel memory module is a serious lack of airf flow which is such

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a shame because it has all these fans just impotently spinning behind a sealed

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off front panel the good news is that the RTX 4068 gig doesn't get all that

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hot but if we were to step up to even a 70 class card I can't guarantee the same

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results in the future and forget about the future the CPU is a problem today

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yeah it's liquid cooled but these Intel chips need all the help that they can

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get when the motherboard lets them run full bore and this system in cinebench

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20124 had our CPU up to a toasty 100° C

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97 average meaning it needs more airf

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flow or maybe a bigger radiator if you're going to hit it with heavy

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multicore loads but it should be noted that it was totally fine in games and we

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did buy a gaming PC so we got what we asked for but it's something potential

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buyers should be aware of next up is the PC I'm betting on the HP Omen 40l gt21

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and it's not off to a good start Windows

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chipset drivers BIOS and GPU drivers go

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as far back as late 2021 so if you buy anything from HP make

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sure that you're ready to install a slew of updates before you actually get to

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gaming you're also going to want to enable XMP since that wasn't on by

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default but rebar was even though we

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couldn't find the setting for it in their custom BIOS in the Box we got a

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keyboard and mouse like almost everyone else if you want to play a fun game you

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can guess who didn't send peripherals leave a comment right now you might end

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up surprised we got a warranty card for our one year of coverage that didn't

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cost cost extra a quick start guide and uh how to install Windows 11 card I

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guess these guys are still shipping Windows 10 systems though based on how

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updated it was I can't say I'm not surprised like with Dell we're looking

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at an oem motherboard this time for our only AMD CPU the ryzen 7 5800 X non 3D

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but hey it uses a sensible chipset b550

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and it's pretty bog standard both in terms of its layout and its connectors

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allowing for all the usual upgrades including swapping the board out

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entirely in the future and continuing to use the case and power supply see it's

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not that hard Dell it doesn't have a ton of PCIe expansion the 11 16x slot is

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already populated though it's by the GPU that I think is going to win this thing

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the crown a last gen RTX 370 TI and to

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its credit it's got the first power supply that made me say put away that

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sexy new no to Edition Screwdriver from LTT Store.com I don't think you're going

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to be needing it anytime soon it's an 800 W 80 plus gold unit from

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Cooler Master sort of it's made by light on Technologies but then CM SLA their

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sticker on the side and then HP put in their system cable management wasn't

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awful the was among the worst of the bunch though I have to give them some

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credit for having an RGB and addressable RGB Hub wired up in the back and three

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total 120 mm fans for decent air flow and pooling performance even if the

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bottom fan basically dumps air straight into the base B where the power supply

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is already taking fresh air in from the bottom anyway so it kind of doesn't

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really do anything now it's time to check in on the king iby power walked

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over the competition in our support Challenge and has won the performance

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Crown the last two times running it's

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going to be a tougher Road this year the RTX 460 TI in here isn't the better 16

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gig variant and our ddr5 is on the slower side running at 5200 megatrans

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per second CL 40 that's over 15 nond of

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first word latency at least XMP was enabled out of the box as was rebar but

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this was also the only system that didn't arrive with a Windows recovery

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environment this could be because of the technician's instructions during our

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support call but I'm still going to have to dock a couple marks cuz they should

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have had us fix it and I'm going to have to dock some marks for another big issue

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with this system this might be more on MSI than it is on IB power but you

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cannot for whatever reason reason easily upgrade to a regular MSI BIOS on boards

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that are used by System integrators John Evans bc3 MK brought this up in the

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comments on an earlier part of this series after they discovered that they

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couldn't use direct memory access on a system from main gear and there was no

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way to run the update from MSI's site that should enable it now we didn't run

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into that but our test technician John did notice that MSI Center wasn't

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installed properly so he figured okay easy fix let's just run Clean Center

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master from MSI's website didn't work

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then he tried uninstalling and reinstalling with three different

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versions from MSI the Microsoft store and tpot and no dice we're not sure why

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MSI Center seems to be such hot garbage on pre-builts but there are plenty of

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other posts complaining about this in one way or another often on laptops this

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is an off-the-shelf board that you could purchase yourself so we don't understand

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why this issue is occurring or where it's happening in the chain but buyer

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beware until they get this sorted out which should be now MSI now is a good

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time we also have a couple of other Hardware complaints mostly to do with

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the case and the cooler I mean front air intake who needs it hopefully not you

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and what are they doing with this wimpy 92mm Tower cooler I mean it's better

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than nothing I guess but why when

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actually good air coolers are so cheap these days it also doesn't help that our

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MSI Motherboard here was set to water cooler mode which gives our 13700 F

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access to a whopping 2051 watts of juice

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at power limit 1 which is way too much for this piece of junk cooler as

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evidenced by our near instant 100° C in

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cinebench other than that though they did pretty well tidy cable management

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and SSD with a dam cache even if it was on the slower side and BIOS and GPU

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drivers that were only a couple of months old it's also got a 7 50 W 880

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plus gold rated power supply which is 50 Watts more than the 700 watt that we

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were supposed to get 3 years labor 1e

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Parts warranty and an RGB keyboard and mouse and an OverWatch 2 Invasion

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ultimate bundle hooray they also went with a b760 chipset motherboard which is

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more in line with our nonk series processor now I'm going to jump ahead a

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little bit here since we were very curious to see how I byw slow memory and

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other issues would affect it in productivity and so surprisingly it

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turns out not much they won the fastest

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Barber Shop blender render and da Vinci resolve Puget bench extended test

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honestly the 46 DTI 8 gig ended up being a Little Engine That Could throughout

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all of our testing and the dual fan variant in this system even managed to

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stay nice and cool in spite of the abysmal front air intake on this case

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now before we get to main gear we've got a word from our sponsor ugen with their

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nexo Pro 65 watt mini you can charge a 13-in MacBook Air from 0 to 70% in just

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60 minutes and with their combination of Gan Infinity chips and air purch they're

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able to make this device tiny fitting in the palm of your hand while maintaining

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the same output as their previous nexe 65w charger it's also compatible with

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all modern smartphones tablets and laptops with support for 45 W Samsung

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super fast charging 2.0 these Gan Infinity chips are also efficient

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putting the Green in U green now for another 460 TI build the mg1 gold from

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main gear they went with a better air cooler but a lower tier CPU and while

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it's a ddr4 system hey at least the memory is Snappy ddr4 at 3600 megatrans

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per second cl18 everything except for Windows 11

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was pretty up to date and overall it looks super clean with lots of RGB if

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you're into that but we have some pretty

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serious complaints once we get under the surface really main gear 512 gigs of

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storage in 2023 who do you think you are Apple this is almost as bad as the

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single stick of memory that we saw earlier I mean we darn near filled this

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thing up with just our Benchmark Suite XMP was also off so if you want to

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actually take advantage of this decent memory kit make sure you fix that

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yourself and it's got an 80 plus bronze rated power supply compared to the gold

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rating of most of the others there was no included battery in the RGB remote

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and AMD RIS master was pre-installed despite this being an Intel system

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that's probably just part of the standard software set that they load on

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to each system for testing before it leaves the warehouse but using the exact

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same image across AMD and Intel does come across a little sloppy this one

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also did not come with a keyboard and mouse so you're going to have to

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purchase those separately as for what they got right they killed the support

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Challenge and I'm happy to say that their zero bloatware advertisement is

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accurate other than the ryzen master issue that we had cable management is

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great we got a Windows recovery USB drive in case we ever need a reset and

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there's reasonable air flow with our CPU and GPU staying cool and quiet while

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gaming and testing with this setup you could easily upgrade this I5 to an i7

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down the line except the issue is you're probably

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going to want to the 13400 f is okay not

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great and it shows when we get into our cinebench and D resolve testing

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surprisingly though probably thanks to the faster memory kit main gear crushed

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it during cinebench GPU testing and they

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had the second fastest blender render out of the bunch overall not a bad

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showing but we're not ready to talk gaming benchmarks yet and uh well no

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spoilers at least not until we've talked about NZXT who fell victim to one of the

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classic blunders this time a kseries

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overclocking CPU you on a B series board

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that doesn't support overclocking however that's actually not

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nearly as wasteful as the other way around these days now that CPUs are

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pretty much overclocked out of the box and these K chips are measurably faster

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even on B series boards regardless of any Performance Tuning this system used

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all four dim slots which could be a bummer for future upgrades but has 32

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gigs of ddr4 running at 3200 megat transfer cl6 SE right out of the box so

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it's less likely to need an upgrade and our GPU driver and BIOS were up to date

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with Windows 11 and our chipset being less than a year old we're not sure if

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NZXT partners with them or if it's just a happy coincidence but we've got a lot

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of Gigabyte Hardware in here and considering how Rock Solid they've been

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for us recently that was a pleasant surprise and team purple also managed to

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add a bunch of extras in the Box including the motherboard pamphlet

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original manuals for the power supply air cooler and SSD some extra SATA

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cables a bunch of case and cooler Hardware including an M2 screw and the

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socket cover for the board even the H5 flow case manual okay these aren't

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extras but this was probably the most

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complete experience out of the entire bunch and the closest to what you'd end

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up with if you bought all of the parts individually and built it yourself the

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only things missing were a mouse and keyboard but as with the rest of them

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these are things that you can choose to add at the time of purchase or just bring your own they've also gone with a

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wdbl SN 582 tbte Drive admittedly that's

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a dless drive but one that performed well enough in our testing and offered

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four times the storage of that main Gear

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Drive yes I'm still salty about it our system wasn't bogged down by a ton of

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bloatware just the standard Gigabyte software and NZXT Cam and this was some

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of the nicest Cable Management out of the bunch with everything tied up and

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tucked away for a Sleek look unfortunately it's not all sunshine and

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rainbows here XMP wasn't enabled and

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rebar wasn't on meaning you're going to be missing out on some performance if

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you never enable those options yourself to its credit the system stays cool and

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quiet enough but if you wanted to slap a stronger GPU or CPU in here in the

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future you're probably going to want to add an extra fan or two at the same time

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thankfully it's the flow variant of the H5 case now with perforations so

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there'll be some air for those fans to move but what about star Forge at a time

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where the 4060 TI seems to be everywhere The Horizon 2 Prime stood out for having

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the only AMD GPU in our Roundup with a

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12 gig 6750 XT that's a lot of vram

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especially when everyone's complaining that 8 gigs just playe isn't enough

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anymore and the software wasn't too old

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with drivers just a few months out of date and a Windows 11 build from late

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September 2022 as for the warranty star

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Forge does include great coverage at two years for the hardware rather than the

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typical one year that we see for other system integrators star Forge was also

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the only system to include sexy cable extensions for all three major visible

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connectors in their deep cool CG 560 case which subjectively made this our

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nicest looking build though there are some polarizing elements like it or not

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the Deep cool ak400 cooler has the star Forge rocket logo on it which makes the

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system look a little fleshier I mean uh flashier and more custom than some of

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the other systems the only issue I have with any of this is that these extras

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can end up eating up valuable budget that could have been spent on

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performance which as I promise we're going to get to very soon I'm happy to

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announce that XMP and rebar were enabled out of the box and there was basically

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zero bloatware one minor slip up is it

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looks like they didn't prep the system properly as we found a star Forge

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systems folder including a Windows key.

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XML L file and some test software like occt and test driver this is pretty

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minor uh whoever prepped the system seems to have just forgotten the last

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step there and it's good to see that they're testing these systems before

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they put them out the door it's just the kind of thing we would like to see cleaned up there were really only two

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major issues the first being that Puget bench Da Vinci did not like this system

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or not sure why could be the AMD GPU it

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could be something else it worked fine with every other computer tested but

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it's getting a big fat did not finish for that test no matter what we tried

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and the other is just how much the 12400

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CPU in the system drags down performance

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I mean we know that blender favors NVIDIA so we're not surprised to see

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this one lose the render race but what was surprising is just how much of a

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difference there was in cinebench with star Forge coming dead last there as

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well but what about the games I mean after all that's why we bought these

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computers not to see big numbers in cinch and synthetic workloads well in

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cyberpunk 2077 everyone stayed above

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that critical 1% low of 60 FPS at 1080p

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with HP clearing the second place finisher I by power by a substantial 8%

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looks like I called this one guys what's surprising though is just how close

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everyone but Dell and cyber power are

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star Forge NZXT main gear they are all

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within a few FPS of each other not the

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kind of thing that you would notice in day-to-day gameplay and if you bump up

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the resolution we get pretty similar rankings f123 sees a similar Podium with

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some minor shuffling in the mid-range at either resolution but both returnal and

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Red Dead Redemption 2 at 1440p see a bit

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of an upset with star forge's RX 6750 XT

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system taking second place it's not by

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much and when we scale down to 1080p the they technically lose by 1 FPS and the

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1% lows compared to main gear and IB power who have better CPUs but overall

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I'm happy to report that when it comes to gaming your GPU is still the most

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important choice you're going to make and it's not a terrible decision to pair

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it even with something like Intel's lowly core

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i52400 especially if you're going with a mid to Performance TI your graphics card

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at least as long as you are planning to play heavier AAA games Dota 2 meanwhile

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it's more of a lightweight Esports title and can end up heavily CPU bottlenecked

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and this is the one spot where cyber power and their core i7 13700 F got

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their day in the sun they jumped up from second last to second place when judging

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by 1% lows barely losing to iby power at

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1080p if we move up to 1440 that 1% lows

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Gap does widen substantially but they're still way ahead of everyone else on

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average especially star Forge where that CPU bottleneck is killing them

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unfortunately for cyber power they came in dead last every other time 1080p

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1440p it doesn't matter this was our only RTX 4060 non-ti system and as great

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as the core i7 13700 f is it is not

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enough to carry the rest of that build I was surprised to find that single

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Channel ddr5 isn't nearly as bad as I expected that virtual second channel on

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each dim helps it hold up much better than single channel ddr4 would but it

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also didn't help enough here so bottom line if you're strictly an Esports gamer

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over spending on a fast CPU is a valid way to go but then considering how our

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support call with them went maybe you could look to someone other than cyber

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power if you don't want to build your own PC so in a major upset to some but

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no surprise to me HP is our winner this

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year decent packaging standard if

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somewhat OEM flavored Parts the beefiest

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power supply at 800 WTS solid case

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design good Cooling and a great CPU GPU

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combo that delivered well-rounded performance across our entire Suite they

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also had solid customer service both when purchasing the system and on our

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tech support call even if they did give up and ask us to send it back for repair

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my only complaint is that if you buy from them make sure you're ready to run

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a bunch of updates and enable XMP or amp

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as HP lists it in their custom BIOS oh and maybe move that bottom fan intake up

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or flip the power supply so the air is actually doing something to everyone who

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made it through all four parts of this year's secret shopper hey thanks for

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watching these are a lot of fun for us to do and without your support we can't

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and speaking of support thanks to our sponsor ug green if that 100 wat NEX sod

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1 hour it also fits in the palm of your hand and they've increased the energy

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thanks to their fire resistant and flame retardant high-grade PVC shell it can

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take quite a tumble without taking damage hey why' they put that in there

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pick up yours today at the link in the video description if you guys enjoyed

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this video maybe check out the previous episodes of this series or check out our

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previous secret shoppers they are as entertaining as they are informative at

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least we think so