{"video_id":"rzpYkpZX8qw","title":"Are PC Manufacturers Ripping You Off? - $1500 Gaming PC Secret Shopper Part 1","channel":"Linus Tech Tips","show":"Linus Tech Tips","published_at":"2019-05-06T14:53:29Z","duration_s":1467,"segments":[{"start_s":0.16,"end_s":5.52,"text":"while many of you build your own pcs we've shown before that buying from a","speaker":null,"is_sponsor":0},{"start_s":3.84,"end_s":9.679,"text":"system builder can be a good way to save yourself some hassle get extra warranty","speaker":null,"is_sponsor":0},{"start_s":7.52,"end_s":13.28,"text":"support on your machine and thanks to the economies of scale even save a","speaker":null,"is_sponsor":0},{"start_s":11.599,"end_s":19.119,"text":"bucket too but who exactly should you buy from","speaker":null,"is_sponsor":0},{"start_s":16.8,"end_s":23.279,"text":"well to answer this question properly we couldn't rely on cherry picked samples","speaker":null,"is_sponsor":0},{"start_s":21.199,"end_s":28.0,"text":"where the system builder knows who they're shipping to you know some extra","speaker":null,"is_sponsor":0},{"start_s":25.519,"end_s":31.84,"text":"cable management here a touch of extra overclocking there","speaker":null,"is_sponsor":0},{"start_s":29.439,"end_s":35.2,"text":"so as we learned over the last couple of scrapyard wars you look like someone i","speaker":null,"is_sponsor":0},{"start_s":33.76,"end_s":39.6,"text":"know ash that means that i couldn't be involved","speaker":null,"is_sponsor":0},{"start_s":36.96,"end_s":41.68,"text":"in the process at all not even to get on the phone","speaker":null,"is_sponsor":0},{"start_s":40.879,"end_s":49.28,"text":"so we devised a plan we recruited agent janus from accounting","speaker":null,"is_sponsor":0},{"start_s":46.32,"end_s":53.52,"text":"equipped her with 1500 us dollars per system and gave her","speaker":null,"is_sponsor":0},{"start_s":51.28,"end_s":57.76,"text":"a simple mission as someone who doesn't know that much","speaker":null,"is_sponsor":0},{"start_s":55.199,"end_s":62.399,"text":"about gaming computers buy the best gaming pc you can following the advice","speaker":null,"is_sponsor":0},{"start_s":60.559,"end_s":66.56,"text":"of the pc advisors on the other end of the line and i think the results here","speaker":null,"is_sponsor":0},{"start_s":65.04,"end_s":74.64,"text":"are going to shock you they're certainly going to shock me because i haven't heard any of this yet","speaker":null,"is_sponsor":0},{"start_s":71.6,"end_s":76.24,"text":"ivan you got the donuts and coffee","speaker":null,"is_sponsor":0},{"start_s":74.64,"end_s":79.36,"text":"because i think it's time for me to have a good old-fashioned","speaker":null,"is_sponsor":0},{"start_s":77.84,"end_s":81.92,"text":"steak out let's do it","speaker":null,"is_sponsor":0},{"start_s":82.72,"end_s":90.56,"text":"team group's t-force delta RGB SSD features a large luminous RGB body with","speaker":null,"is_sponsor":0},{"start_s":88.08,"end_s":97.0,"text":"read write speeds up to 560 megabytes a second check it out at their thank miss","speaker":null,"is_sponsor":0},{"start_s":92.88,"end_s":97.0,"text":"sale in the link below","speaker":null,"is_sponsor":0},{"start_s":145.28,"end_s":151.36,"text":"all right so we decided to go with the three different","speaker":null,"is_sponsor":0},{"start_s":148.48,"end_s":157.76,"text":"types of system integrators so a big well-known manufacturer so obviously","speaker":null,"is_sponsor":0},{"start_s":153.599,"end_s":159.36,"text":"and packard okay in hp sure yep then uh","speaker":null,"is_sponsor":0},{"start_s":157.76,"end_s":163.04,"text":"i'm envious already i see what you did there uh","speaker":null,"is_sponsor":0},{"start_s":161.599,"end_s":167.76,"text":"so then we went with the two high volume","speaker":null,"is_sponsor":0},{"start_s":165.04,"end_s":172.56,"text":"manufacturers sure such as eibach power and cyber power sure okay and then","speaker":null,"is_sponsor":0},{"start_s":170.64,"end_s":178.56,"text":"finally we went antique yeah two boutiques so we went with the","speaker":null,"is_sponsor":0},{"start_s":175.599,"end_s":180.48,"text":"origin and we went with main gear okay yeah","speaker":null,"is_sponsor":0},{"start_s":179.36,"end_s":186.319,"text":"i have a feeling we're not going to be making any friends over the next uh half","speaker":null,"is_sponsor":0},{"start_s":182.64,"end_s":186.319,"text":"an hour or so here hold your judgment","speaker":null,"is_sponsor":0},{"start_s":186.48,"end_s":189.519,"text":"welcome canada","speaker":null,"is_sponsor":0},{"start_s":191.12,"end_s":196.0,"text":"hi i'm looking to purchase a pc","speaker":null,"is_sponsor":0},{"start_s":194.72,"end_s":201.28,"text":"all right we're not gaming computers gaming","speaker":null,"is_sponsor":0},{"start_s":199.599,"end_s":205.599,"text":"gaming it's like these people have never heard of a computer before","speaker":null,"is_sponsor":0},{"start_s":203.12,"end_s":211.319,"text":"it's a gaming type of a computer you heard it here first","speaker":null,"is_sponsor":0},{"start_s":207.12,"end_s":211.319,"text":"okay so uh","speaker":null,"is_sponsor":0},{"start_s":224.879,"end_s":234.08,"text":"no just the box laptop right what what no","speaker":null,"is_sponsor":0},{"start_s":231.12,"end_s":238.56,"text":"second time a desktop please okay that's something that's a tower","speaker":null,"is_sponsor":0},{"start_s":235.68,"end_s":242.72,"text":"right yeah yeah for those who didn't know","speaker":null,"is_sponsor":0},{"start_s":241.12,"end_s":247.36,"text":"so let's just go ahead and check one good laptop for your brother what is it","speaker":null,"is_sponsor":0},{"start_s":245.599,"end_s":250.72,"text":"three times did he just try did you just try and sell her a laptop","speaker":null,"is_sponsor":0},{"start_s":248.72,"end_s":255.4,"text":"again no uh sorry the laptop","speaker":null,"is_sponsor":0},{"start_s":262.56,"end_s":268.72,"text":"yeah i'm looking to spend around 2 000.","speaker":null,"is_sponsor":0},{"start_s":266.32,"end_s":271.919,"text":"so that's canadian dollars is he just like looking up gaming computers on","speaker":null,"is_sponsor":0},{"start_s":270.479,"end_s":276.32,"text":"dell.com he's been gone for 30 seconds","speaker":null,"is_sponsor":0},{"start_s":274.479,"end_s":283.0,"text":"yeah with no elevator and he's back","speaker":null,"is_sponsor":0},{"start_s":278.88,"end_s":283.0,"text":"he's not even like hold on a second","speaker":null,"is_sponsor":0},{"start_s":296.08,"end_s":300.479,"text":"seven to nine years where is he pulling these numbers from","speaker":null,"is_sponsor":0},{"start_s":299.52,"end_s":307.639,"text":"like that there is no way that that isn't out of","speaker":null,"is_sponsor":0},{"start_s":304.479,"end_s":307.639,"text":"the script","speaker":null,"is_sponsor":0},{"start_s":309.199,"end_s":311.84,"text":"zero","speaker":null,"is_sponsor":0},{"start_s":323.36,"end_s":330.24,"text":"you heard that here first it's like ten times faster than the","speaker":null,"is_sponsor":0},{"start_s":327.84,"end_s":334.039,"text":"other one like ten times faster the other way great deals","speaker":null,"is_sponsor":0},{"start_s":338.24,"end_s":343.639,"text":"wait what he's passing her off to someone okay yep","speaker":null,"is_sponsor":0},{"start_s":346.4,"end_s":352.759,"text":"okay my apology i made a mistake here one moment let me just update it again","speaker":null,"is_sponsor":0},{"start_s":365.199,"end_s":371.52,"text":"it does not have to oh because the k doesn't come with a box","speaker":null,"is_sponsor":0},{"start_s":369.84,"end_s":374.72,"text":"heatsink but she doesn't need liquid cooling and that also isn't a power","speaker":null,"is_sponsor":0},{"start_s":373.039,"end_s":379.36,"text":"supply like what is he even talking about he's like oh you also need liquid","speaker":null,"is_sponsor":0},{"start_s":377.6,"end_s":383.199,"text":"her computer didn't have a cooler that was his job to tell her and he didn't","speaker":null,"is_sponsor":0},{"start_s":381.84,"end_s":385.84,"text":"until she called him out on the price discrepancy","speaker":null,"is_sponsor":0},{"start_s":387.44,"end_s":394.36,"text":"thank you so much yeah he should say thanks for your time because she gave him an awful lot of it okay","speaker":null,"is_sponsor":0},{"start_s":399.36,"end_s":405.6,"text":"i think that's not bad a minute to reach a person all right","speaker":null,"is_sponsor":0},{"start_s":403.12,"end_s":409.68,"text":"and how much you're willing to spend your computer","speaker":null,"is_sponsor":0},{"start_s":406.88,"end_s":415.08,"text":"i'm looking for around 2 000 okay so location purpose budget","speaker":null,"is_sponsor":0},{"start_s":412.56,"end_s":417.84,"text":"original price for this is 1 999","speaker":null,"is_sponsor":0},{"start_s":416.96,"end_s":422.96,"text":"but you can get 200 off as of the day","speaker":null,"is_sponsor":0},{"start_s":421.039,"end_s":427.36,"text":"so from one 1999 you can get it for 17.99 so if it","speaker":null,"is_sponsor":0},{"start_s":426.4,"end_s":432.88,"text":"tells you right away there was a discount but we don't even know what the spec is like we don't even know if","speaker":null,"is_sponsor":0},{"start_s":430.16,"end_s":437.599,"text":"that's a good deal that sounds great um","speaker":null,"is_sponsor":0},{"start_s":433.919,"end_s":438.96,"text":"yeah and then so if i had like about two","speaker":null,"is_sponsor":0},{"start_s":437.599,"end_s":444.24,"text":"hundred dollars to to spend are there any upgrades or","speaker":null,"is_sponsor":0},{"start_s":441.599,"end_s":446.88,"text":"things i could do to make it like even better for gaming and that kind of","speaker":null,"is_sponsor":0},{"start_s":445.919,"end_s":452.08,"text":"thing closely you already have a monitor","speaker":null,"is_sponsor":0},{"start_s":450.16,"end_s":456.08,"text":"you'll be using for this yeah he has all the like monitor mounts","speaker":null,"is_sponsor":0},{"start_s":454.88,"end_s":462.84,"text":"and keyboards that's a pretty good question like what monitors resolution yes oh but then he didn't follow up and","speaker":null,"is_sponsor":0},{"start_s":460.0,"end_s":468.56,"text":"like what's the resolution okay missed opportunity since your","speaker":null,"is_sponsor":0},{"start_s":466.479,"end_s":474.0,"text":"brother will be using this for uh gaming uh actually here in hb we","speaker":null,"is_sponsor":0},{"start_s":471.52,"end_s":479.56,"text":"offer hp care pack here comes through","speaker":null,"is_sponsor":0},{"start_s":476.0,"end_s":479.56,"text":"here comes the warranty","speaker":null,"is_sponsor":0},{"start_s":480.0,"end_s":485.599,"text":"meanwhile he has no idea how hard she's laughing right now","speaker":null,"is_sponsor":0},{"start_s":483.759,"end_s":490.16,"text":"your brother will be using this for gaming so that would be like he will be","speaker":null,"is_sponsor":0},{"start_s":488.319,"end_s":493.12,"text":"using it overnight so he'll","speaker":null,"is_sponsor":0},{"start_s":496.4,"end_s":503.199,"text":"um your brother can always call our","speaker":null,"is_sponsor":0},{"start_s":499.68,"end_s":504.8,"text":"technical support and ask for assistance","speaker":null,"is_sponsor":0},{"start_s":503.199,"end_s":509.52,"text":"all right let's see how many times to try again so let's go ahead and complete","speaker":null,"is_sponsor":0},{"start_s":507.44,"end_s":514.0,"text":"this purchase that was it wait what","speaker":null,"is_sponsor":0},{"start_s":510.879,"end_s":515.36,"text":"they're clearly doing it wrong what","speaker":null,"is_sponsor":0},{"start_s":514.0,"end_s":522.159,"text":"um we still don't know what the specs of the system are","speaker":null,"is_sponsor":0},{"start_s":519.36,"end_s":526.16,"text":"they just sent us a link and they said this is good for gaming","speaker":null,"is_sponsor":0},{"start_s":524.399,"end_s":529.6,"text":"didn't specify there's a list did he send her a link","speaker":null,"is_sponsor":0},{"start_s":527.44,"end_s":532.959,"text":"like is she looking at the system or no he's getting her email now","speaker":null,"is_sponsor":0},{"start_s":531.2,"end_s":538.64,"text":"so we still don't know what system we're buying but he already found her a solution that says it has the best specs","speaker":null,"is_sponsor":0},{"start_s":536.24,"end_s":542.72,"text":"for gaming and has a deal on it and will fit within 2 grand","speaker":null,"is_sponsor":0},{"start_s":540.32,"end_s":547.68,"text":"let's see what he sounds so that's a gamble because if he gets it","speaker":null,"is_sponsor":0},{"start_s":545.36,"end_s":552.08,"text":"wrong he looks like an idiot and if he gets it right then we just had a really","speaker":null,"is_sponsor":0},{"start_s":549.76,"end_s":557.399,"text":"streamlined experience that's what it comes down to for this","speaker":null,"is_sponsor":0},{"start_s":553.36,"end_s":557.399,"text":"one all right who's up next","speaker":null,"is_sponsor":0},{"start_s":562.0,"end_s":567.519,"text":"hi there um i'm wondering if you can help me","speaker":null,"is_sponsor":0},{"start_s":565.44,"end_s":570.8,"text":"with wow live person just picks up the phone i'm looking for one for my brother","speaker":null,"is_sponsor":0},{"start_s":569.279,"end_s":575.12,"text":"that's pretty good and i don't really know that much about the different","speaker":null,"is_sponsor":0},{"start_s":573.44,"end_s":580.08,"text":"components and things um um we don't make recommendations on","speaker":null,"is_sponsor":0},{"start_s":578.399,"end_s":585.92,"text":"what parts you need to get or you do not need to get but if any questions i will","speaker":null,"is_sponsor":0},{"start_s":582.32,"end_s":585.92,"text":"try my best to answer for you","speaker":null,"is_sponsor":0},{"start_s":586.16,"end_s":591.44,"text":"hold on did they just hear it right what the sales people do not do","speaker":null,"is_sponsor":0},{"start_s":589.76,"end_s":595.839,"text":"recommendations okay um","speaker":null,"is_sponsor":0},{"start_s":592.959,"end_s":600.8,"text":"what pc would you recommend for around fifteen hundred dollars for a gamer","speaker":null,"is_sponsor":0},{"start_s":598.8,"end_s":605.76,"text":"yeah we don't make recommendations the best um for gaming system there are two","speaker":null,"is_sponsor":0},{"start_s":603.6,"end_s":612.08,"text":"things you really need to look for one will be the speed of the CPU","speaker":null,"is_sponsor":0},{"start_s":608.32,"end_s":612.88,"text":"two will be the speed of video card um","speaker":null,"is_sponsor":0},{"start_s":612.08,"end_s":617.68,"text":"for gaming wise for Intel the best CPU","speaker":null,"is_sponsor":0},{"start_s":625.68,"end_s":632.399,"text":"once you cook it to any of those packages you can pretty much pick and","speaker":null,"is_sponsor":0},{"start_s":629.76,"end_s":638.079,"text":"choose whatever you want totally understands that 390 chipset","speaker":null,"is_sponsor":0},{"start_s":634.8,"end_s":639.839,"text":"intricacy right now yeah obviously","speaker":null,"is_sponsor":0},{"start_s":638.079,"end_s":644.48,"text":"which to be clear is not us ripping on janus that's just like","speaker":null,"is_sponsor":0},{"start_s":642.959,"end_s":650.079,"text":"you can't expect normal people to know what that is the best way will be for","speaker":null,"is_sponsor":0},{"start_s":647.6,"end_s":655.76,"text":"you to chat with the game maker for the games that he wants for quite the most","speaker":null,"is_sponsor":0},{"start_s":652.88,"end_s":660.24,"text":"to find out exactly what parts they recommend again to run their games","speaker":null,"is_sponsor":0},{"start_s":658.72,"end_s":665.36,"text":"at the okay so i'll call up chris roberts from","speaker":null,"is_sponsor":0},{"start_s":662.48,"end_s":668.8,"text":"uh star citizen right yeah chrissy yeah you know like a game that you haven't","speaker":null,"is_sponsor":0},{"start_s":666.8,"end_s":671.92,"text":"finished yet oh well it's only been eight years graphics card so","speaker":null,"is_sponsor":0},{"start_s":670.64,"end_s":675.839,"text":"wait so that was it that's the end of the call yeah","speaker":null,"is_sponsor":0},{"start_s":673.839,"end_s":680.8,"text":"it's just like he can't even what even happened there","speaker":null,"is_sponsor":0},{"start_s":679.12,"end_s":685.519,"text":"so what did i get did we just not buy a system like did cyberpower just lose an","speaker":null,"is_sponsor":0},{"start_s":683.279,"end_s":689.92,"text":"actual sale because just to be very clear to the viewer right now we are","speaker":null,"is_sponsor":0},{"start_s":687.44,"end_s":694.72,"text":"spending our actual money to buy these systems they actually get our money","speaker":null,"is_sponsor":0},{"start_s":692.959,"end_s":700.56,"text":"and cyber power just didn't get our money because they couldn't pass the","speaker":null,"is_sponsor":0},{"start_s":696.72,"end_s":703.6,"text":"most basic hurdle in the sales process i","speaker":null,"is_sponsor":0},{"start_s":700.56,"end_s":704.88,"text":"have money i need system you would say i","speaker":null,"is_sponsor":0},{"start_s":703.6,"end_s":711.2,"text":"money give easy peasy profit holy","speaker":null,"is_sponsor":0},{"start_s":708.16,"end_s":712.72,"text":"yeah now agent janice did","speaker":null,"is_sponsor":0},{"start_s":711.2,"end_s":718.0,"text":"try and follow what the guy just told her she just sorted systems by price","speaker":null,"is_sponsor":0},{"start_s":715.76,"end_s":720.079,"text":"another site their site is","speaker":null,"is_sponsor":0},{"start_s":719.2,"end_s":725.76,"text":"oh yeah it's like looks like a freaking walmart","speaker":null,"is_sponsor":0},{"start_s":723.2,"end_s":730.399,"text":"flyer or something you know like imagine somebody with like 1500","speaker":null,"is_sponsor":0},{"start_s":728.24,"end_s":735.279,"text":"hard earned cash just being subjected to this like oh no just google it basically","speaker":null,"is_sponsor":0},{"start_s":732.56,"end_s":735.279,"text":"yeah basically","speaker":null,"is_sponsor":0},{"start_s":743.68,"end_s":750.24,"text":"hi there um i'm calling because i'm looking into getting a computer from my","speaker":null,"is_sponsor":0},{"start_s":748.72,"end_s":754.639,"text":"brother i'm sorry ma'am your your phone's crying","speaker":null,"is_sponsor":0},{"start_s":752.0,"end_s":758.48,"text":"out and i also sound very distant oh sorry","speaker":null,"is_sponsor":0},{"start_s":755.519,"end_s":761.12,"text":"um is it any better now okay well that's pretty good go straight to a live person","speaker":null,"is_sponsor":0},{"start_s":760.0,"end_s":768.0,"text":"pretty much yeah 10 seconds is like barely a weight yeah that's great okay um yes i can um","speaker":null,"is_sponsor":0},{"start_s":766.32,"end_s":772.48,"text":"the phone is cutting out quite a bit what i can do is i can email ability","speaker":null,"is_sponsor":0},{"start_s":770.16,"end_s":776.72,"text":"that would suit um super neat can you tell me what games he plays","speaker":null,"is_sponsor":0},{"start_s":774.32,"end_s":780.56,"text":"yeah uh he plays oh wow i can't believe it took this long we are","speaker":null,"is_sponsor":0},{"start_s":778.639,"end_s":785.0,"text":"four sis in and this is the first time we've been asked what games he plays","speaker":null,"is_sponsor":0},{"start_s":786.72,"end_s":794.56,"text":"oh yeah okay and then he also he also like records","speaker":null,"is_sponsor":0},{"start_s":791.6,"end_s":801.56,"text":"and puts them on youtube and stuff did you say record stuff on youtube or","speaker":null,"is_sponsor":0},{"start_s":796.8,"end_s":801.56,"text":"uh records his games and then","speaker":null,"is_sponsor":0},{"start_s":803.12,"end_s":811.279,"text":"um okay okay perfect so then um i probably","speaker":null,"is_sponsor":0},{"start_s":807.76,"end_s":813.519,"text":"get a system um budget around 1500. does","speaker":null,"is_sponsor":0},{"start_s":811.279,"end_s":816.8,"text":"he um the last question is what kind of monitors are are you are you aware of","speaker":null,"is_sponsor":0},{"start_s":815.44,"end_s":821.279,"text":"like does he have like a really high inexpensive monitor or does he have that","speaker":null,"is_sponsor":0},{"start_s":819.44,"end_s":825.68,"text":"kind of psycho you know a monitor that you can get at any local retailer all","speaker":null,"is_sponsor":0},{"start_s":823.2,"end_s":830.48,"text":"right are you aware of that or are you also aware he's gonna get a new monitor","speaker":null,"is_sponsor":0},{"start_s":827.519,"end_s":835.92,"text":"like a 4k monitor or anything like that uh the one he has right now","speaker":null,"is_sponsor":0},{"start_s":832.959,"end_s":840.16,"text":"uh i don't know it seems kind of average i don't know i don't think he's","speaker":null,"is_sponsor":0},{"start_s":837.76,"end_s":845.279,"text":"necessarily looking to upgrade or get one very soon yeah","speaker":null,"is_sponsor":0},{"start_s":842.399,"end_s":848.56,"text":"um okay i'm sorry um i'm cutting out i just need let me get your email address","speaker":null,"is_sponsor":0},{"start_s":846.72,"end_s":851.04,"text":"and i'll email you this bill within a few minutes","speaker":null,"is_sponsor":0},{"start_s":851.76,"end_s":857.6,"text":"uh i have reports that uh that yourself that the rep forgot to send it out","speaker":null,"is_sponsor":0},{"start_s":856.0,"end_s":861.839,"text":"initially i have confirmation that he's sitting here right now actually my apologies for that man okay no i just","speaker":null,"is_sponsor":0},{"start_s":860.48,"end_s":865.12,"text":"want to make sure it wasn't misspelled or something okay so","speaker":null,"is_sponsor":0},{"start_s":863.92,"end_s":871.76,"text":"it's a good thing it doesn't take a long time to get a human because you got to call them back when they don't send your","speaker":null,"is_sponsor":0},{"start_s":868.079,"end_s":874.16,"text":"uh your quote yep yes","speaker":null,"is_sponsor":0},{"start_s":871.76,"end_s":876.959,"text":"uh yeah he just said he's sending it right now","speaker":null,"is_sponsor":0},{"start_s":875.519,"end_s":880.88,"text":"so expect emails in the next five minutes no quote again","speaker":null,"is_sponsor":0},{"start_s":879.519,"end_s":884.0,"text":"so that's pretty good it only takes a minute to get into talking to someone","speaker":null,"is_sponsor":0},{"start_s":882.72,"end_s":889.04,"text":"again at least they yeah well the previous session was like more busy i guess so they actually were put in the","speaker":null,"is_sponsor":0},{"start_s":887.199,"end_s":893.839,"text":"queue and offered over option to call back and then it was only a few minutes","speaker":null,"is_sponsor":0},{"start_s":890.399,"end_s":895.519,"text":"yeah not too bad not too bad","speaker":null,"is_sponsor":0},{"start_s":893.839,"end_s":901.04,"text":"someone was going to send me an email with the build information","speaker":null,"is_sponsor":0},{"start_s":899.04,"end_s":906.0,"text":"i didn't receive the email so i'm just wanting to double check if it was","speaker":null,"is_sponsor":0},{"start_s":902.639,"end_s":906.0,"text":"misspelled or something","speaker":null,"is_sponsor":0},{"start_s":906.88,"end_s":912.0,"text":"um 20 minutes 15 minutes the first call was","speaker":null,"is_sponsor":0},{"start_s":910.399,"end_s":915.68,"text":"so good but this whole process is getting really dragged out","speaker":null,"is_sponsor":0},{"start_s":913.76,"end_s":920.56,"text":"why don't they just give her their email address and then stay on the phone","speaker":null,"is_sponsor":0},{"start_s":918.639,"end_s":924.88,"text":"to make sure they get it so they can reply to it","speaker":null,"is_sponsor":0},{"start_s":922.72,"end_s":929.839,"text":"like if you're ever not sure that's like 101 level stuff so she did get the quote","speaker":null,"is_sponsor":0},{"start_s":927.76,"end_s":934.399,"text":"she did get a list okay and they actually sent her","speaker":null,"is_sponsor":0},{"start_s":932.16,"end_s":939.199,"text":"um a link to their configurator with pre-selected parts okay yeah and what","speaker":null,"is_sponsor":0},{"start_s":937.44,"end_s":943.92,"text":"was interesting is 9 000 series part was listed in it","speaker":null,"is_sponsor":0},{"start_s":942.32,"end_s":949.04,"text":"really even though that's the quote he sent us so","speaker":null,"is_sponsor":0},{"start_s":946.399,"end_s":953.199,"text":"so they're pre-selling it yeah so pre-ordering essentially but within a","speaker":null,"is_sponsor":0},{"start_s":951.199,"end_s":957.199,"text":"full system interesting all right i mean they were","speaker":null,"is_sponsor":0},{"start_s":955.44,"end_s":960.959,"text":"announced right but these guys had for sale with pricing i mean it's system","speaker":null,"is_sponsor":0},{"start_s":958.72,"end_s":963.759,"text":"integrator pricing but nevertheless you got it","speaker":null,"is_sponsor":0},{"start_s":962.079,"end_s":967.279,"text":"okay all right so we're just gonna not modify","speaker":null,"is_sponsor":0},{"start_s":965.759,"end_s":972.0,"text":"anything just click as is this is what the guy told us okay hits fits the","speaker":null,"is_sponsor":0},{"start_s":969.12,"end_s":974.32,"text":"budget let's go okay done next next system","speaker":null,"is_sponsor":0},{"start_s":978.16,"end_s":985.12,"text":"that's pretty quick 10 seconds from the auto router to the live person okay we","speaker":null,"is_sponsor":0},{"start_s":982.959,"end_s":989.36,"text":"can definitely help um do you know if you're looking for a desktop or a laptop","speaker":null,"is_sponsor":0},{"start_s":987.68,"end_s":992.959,"text":"yeah a desktop okay so then that will take you to kind","speaker":null,"is_sponsor":0},{"start_s":991.279,"end_s":997.36,"text":"of like the custom design section um this is just a","speaker":null,"is_sponsor":0},{"start_s":995.68,"end_s":1000.56,"text":"set of choices so i would skip those for now you can always go back and if you","speaker":null,"is_sponsor":0},{"start_s":998.8,"end_s":1004.16,"text":"have any other specific colors isn't it brand you can choose that later okay","speaker":null,"is_sponsor":0},{"start_s":1002.72,"end_s":1007.839,"text":"okay he's not trying to sell the paint job too hard","speaker":null,"is_sponsor":0},{"start_s":1006.24,"end_s":1013.12,"text":"so this is a guide smarter way to do it just have her look at it at the same","speaker":null,"is_sponsor":0},{"start_s":1009.36,"end_s":1014.8,"text":"time yeah he's guiding her to the site","speaker":null,"is_sponsor":0},{"start_s":1013.12,"end_s":1018.88,"text":"my only recommendation would be to upgrade to an i5 um","speaker":null,"is_sponsor":0},{"start_s":1019.839,"end_s":1027.36,"text":"so then upgrading the processor what does that do","speaker":null,"is_sponsor":0},{"start_s":1026.16,"end_s":1033.439,"text":"the process is just basically like the brain of the computer so","speaker":null,"is_sponsor":0},{"start_s":1029.76,"end_s":1036.439,"text":"having a better one i would have it","speaker":null,"is_sponsor":0},{"start_s":1033.439,"end_s":1036.439,"text":"um","speaker":null,"is_sponsor":0},{"start_s":1043.28,"end_s":1050.88,"text":"i mean that's a good recommendation to upgrade but like did he say 8600k","speaker":null,"is_sponsor":0},{"start_s":1049.2,"end_s":1056.24,"text":"as an upgrade what does she do what is it 8400 what is she doing buying a z390","speaker":null,"is_sponsor":0},{"start_s":1053.6,"end_s":1062.16,"text":"motherboard for an 80 for a core i3 because 90 is bigger than 70 okay","speaker":null,"is_sponsor":0},{"start_s":1060.0,"end_s":1066.72,"text":"better for gaming maybe they just brought them in","speaker":null,"is_sponsor":0},{"start_s":1064.559,"end_s":1069.919,"text":"right these guys were doing pretty well until this","speaker":null,"is_sponsor":0},{"start_s":1068.0,"end_s":1073.76,"text":"oh yeah so the graphics is going to be on the system on the default one that we","speaker":null,"is_sponsor":0},{"start_s":1071.679,"end_s":1076.72,"text":"have the attention ti however if he is going to be playing","speaker":null,"is_sponsor":0},{"start_s":1075.28,"end_s":1081.52,"text":"like the latest games and the most demanding games in terms of graphics you","speaker":null,"is_sponsor":0},{"start_s":1079.6,"end_s":1085.679,"text":"might want to upgrade that i know he plays","speaker":null,"is_sponsor":0},{"start_s":1082.799,"end_s":1089.679,"text":"like grand theft auto and like assassin's creed and","speaker":null,"is_sponsor":0},{"start_s":1088.24,"end_s":1092.48,"text":"tomb raider would that be","speaker":null,"is_sponsor":0},{"start_s":1091.36,"end_s":1094.64,"text":"good for","speaker":null,"is_sponsor":0},{"start_s":1097.679,"end_s":1104.08,"text":"and then our default option is 120 gigabytes that's the one selected by","speaker":null,"is_sponsor":0},{"start_s":1101.679,"end_s":1106.64,"text":"default but you can upgrade that based on","speaker":null,"is_sponsor":0},{"start_s":1105.039,"end_s":1112.0,"text":"on your preferences a hundred and","speaker":null,"is_sponsor":0},{"start_s":1108.64,"end_s":1112.0,"text":"twenty gigabytes","speaker":null,"is_sponsor":0},{"start_s":1112.64,"end_s":1118.799,"text":"whoa that's it there is no storage in her","speaker":null,"is_sponsor":0},{"start_s":1116.96,"end_s":1123.52,"text":"system at all it's 120 gigas is d if i heard it right","speaker":null,"is_sponsor":0},{"start_s":1121.36,"end_s":1128.48,"text":"now oh yeah other than that we have our warranty options um we have lifetime 24","speaker":null,"is_sponsor":0},{"start_s":1126.64,"end_s":1130.88,"text":"7 usb support so if you have any problems with the system you can always","speaker":null,"is_sponsor":0},{"start_s":1129.84,"end_s":1137.12,"text":"call it and we will have a representative guide using the process or if you would","speaker":null,"is_sponsor":0},{"start_s":1134.72,"end_s":1137.12,"text":"need to","speaker":null,"is_sponsor":0},{"start_s":1138.0,"end_s":1143.919,"text":"i mean i will say this i can understand based on how much more","speaker":null,"is_sponsor":0},{"start_s":1142.88,"end_s":1149.44,"text":"like even though he doesn't sound enthusiastic he does at least sound knowledgeable his explanation of the","speaker":null,"is_sponsor":0},{"start_s":1147.6,"end_s":1152.32,"text":"importance of the CPU and like what it's for and all that stuff that's the brain","speaker":null,"is_sponsor":0},{"start_s":1150.72,"end_s":1157.28,"text":"of the computer he knows how to explain it it's like fine yeah so i can see why","speaker":null,"is_sponsor":0},{"start_s":1154.559,"end_s":1159.919,"text":"people might buy from a boutique rather than from","speaker":null,"is_sponsor":0},{"start_s":1158.4,"end_s":1164.32,"text":"a tier one and certainly better than i buy power or","speaker":null,"is_sponsor":0},{"start_s":1162.88,"end_s":1169.12,"text":"cyborg it's certainly better than cyber power but then again eibach power guy","speaker":null,"is_sponsor":0},{"start_s":1166.799,"end_s":1172.88,"text":"did know oh yeah i buy power what was that he knew what's up okay","speaker":null,"is_sponsor":0},{"start_s":1176.4,"end_s":1181.6,"text":"okay so main gear like 15 seconds from","speaker":null,"is_sponsor":0},{"start_s":1179.44,"end_s":1189.72,"text":"operator to live person that's not bad uh so if you know what to touch the game","speaker":null,"is_sponsor":0},{"start_s":1185.679,"end_s":1189.72,"text":"it's a good question types of games","speaker":null,"is_sponsor":0},{"start_s":1195.039,"end_s":1201.12,"text":"that's pretty i didn't know main gear had systems that like 800 bucks","speaker":null,"is_sponsor":0},{"start_s":1199.52,"end_s":1206.48,"text":"i mean i'm pretty sure it has i3 and 1050 90i yeah but that's with 800 bucks","speaker":null,"is_sponsor":0},{"start_s":1204.559,"end_s":1211.84,"text":"once you upgrade it it should be decent so if you want to you would want to keep","speaker":null,"is_sponsor":0},{"start_s":1208.0,"end_s":1211.84,"text":"it you know below 1500 wow","speaker":null,"is_sponsor":0},{"start_s":1212.08,"end_s":1220.72,"text":"she just got recommended an AMD system wow for 1500 bucks with that said at","speaker":null,"is_sponsor":0},{"start_s":1217.919,"end_s":1225.44,"text":"1500 you could really go either AMD or Intel","speaker":null,"is_sponsor":0},{"start_s":1222.0,"end_s":1231.2,"text":"but the fact that he brings it up at all","speaker":null,"is_sponsor":0},{"start_s":1225.44,"end_s":1231.2,"text":"RGB if you want an RGB RGB for gaming","speaker":null,"is_sponsor":0},{"start_s":1234.159,"end_s":1238.32,"text":"if it bothers you after a while you can turn it off","speaker":null,"is_sponsor":0},{"start_s":1243.679,"end_s":1250.159,"text":"he said the f word but i think he said it in a pretty appropriate future proof","speaker":null,"is_sponsor":0},{"start_s":1247.52,"end_s":1254.24,"text":"is a fallacy now keep in mind like this conversation is happening","speaker":null,"is_sponsor":0},{"start_s":1252.4,"end_s":1257.76,"text":"after hours their office is officially closed for business really yeah oh","speaker":null,"is_sponsor":0},{"start_s":1260.84,"end_s":1268.96,"text":"wow actually trying to save her money black friday wow","speaker":null,"is_sponsor":0},{"start_s":1266.08,"end_s":1268.96,"text":"tries to save her","speaker":null,"is_sponsor":0},{"start_s":1275.12,"end_s":1280.559,"text":"not have a money it doesn't come with flawless but if","speaker":null,"is_sponsor":0},{"start_s":1278.799,"end_s":1285.28,"text":"you're gonna i'm guessing he's gonna be plugged in uh he's in a cable so he","speaker":null,"is_sponsor":0},{"start_s":1283.2,"end_s":1288.559,"text":"probably won't really care about that uh you can always buy one down the road","speaker":null,"is_sponsor":0},{"start_s":1287.12,"end_s":1290.96,"text":"you can find one on amazon for about like two","speaker":null,"is_sponsor":0},{"start_s":1291.6,"end_s":1298.799,"text":"damn he just recommended go get a cheap wi-fi adapter on amazon i like this guy","speaker":null,"is_sponsor":0},{"start_s":1297.12,"end_s":1304.24,"text":"yeah i would definitely tell you to go with the uh warranty","speaker":null,"is_sponsor":0},{"start_s":1301.52,"end_s":1307.52,"text":"oh here comes the warranty pitch well he saved it for the last you know","speaker":null,"is_sponsor":0},{"start_s":1308.4,"end_s":1311.039,"text":"oh man","speaker":null,"is_sponsor":0},{"start_s":1311.52,"end_s":1319.2,"text":"all right that's basically it the rest of the free maker apparel you can choose","speaker":null,"is_sponsor":0},{"start_s":1317.28,"end_s":1322.96,"text":"the server side oh you get a free shirt all right","speaker":null,"is_sponsor":0},{"start_s":1321.36,"end_s":1327.28,"text":"debs and that gives you a configuration code","speaker":null,"is_sponsor":0},{"start_s":1325.84,"end_s":1330.28,"text":"to our website uh","speaker":null,"is_sponsor":0},{"start_s":1332.64,"end_s":1338.64,"text":"that's like the only anyone who mentioned that you can save","speaker":null,"is_sponsor":0},{"start_s":1336.4,"end_s":1341.679,"text":"your confidence on our site yeah in case you don't need some time to think about","speaker":null,"is_sponsor":0},{"start_s":1340.159,"end_s":1349.52,"text":"it so i wouldn't have expected one of our","speaker":null,"is_sponsor":0},{"start_s":1344.48,"end_s":1351.2,"text":"boutique sis to be the most low pressure","speaker":null,"is_sponsor":0},{"start_s":1349.52,"end_s":1354.24,"text":"straight talk sales experiences","speaker":null,"is_sponsor":0},{"start_s":1355.36,"end_s":1361.919,"text":"so bottom line here is main gear","speaker":null,"is_sponsor":0},{"start_s":1358.4,"end_s":1363.2,"text":"absolutely ran away with the pre-sales","speaker":null,"is_sponsor":0},{"start_s":1361.919,"end_s":1367.679,"text":"experience i concur i mean that was that was","speaker":null,"is_sponsor":0},{"start_s":1365.44,"end_s":1371.6,"text":"awesome um non-condescending straight to the point","speaker":null,"is_sponsor":0},{"start_s":1369.36,"end_s":1375.039,"text":"no i like it i'd say origin was really good as well","speaker":null,"is_sponsor":0},{"start_s":1372.96,"end_s":1379.76,"text":"if we're ignoring the config after that boy it gets tougher like hp","speaker":null,"is_sponsor":0},{"start_s":1377.919,"end_s":1383.6,"text":"was an okay buying experience i guess minus the part","speaker":null,"is_sponsor":0},{"start_s":1381.679,"end_s":1387.36,"text":"where like she was not told what she's buying like ever yeah","speaker":null,"is_sponsor":0},{"start_s":1385.12,"end_s":1390.0,"text":"she got invoice yeah and then i mean bye bye power if that if that had a bad","speaker":null,"is_sponsor":0},{"start_s":1389.039,"end_s":1394.32,"text":"connection i mean they were probably fine yes and","speaker":null,"is_sponsor":0},{"start_s":1392.559,"end_s":1398.799,"text":"you know benefit of the doubt no they just maybe misspelled the letter the","speaker":null,"is_sponsor":0},{"start_s":1396.159,"end_s":1403.039,"text":"ones that really lost here though alienware and cyberpower","speaker":null,"is_sponsor":0},{"start_s":1401.28,"end_s":1407.12,"text":"those guys need to do better straight up the new force be live 5 earphones","speaker":null,"is_sponsor":0},{"start_s":1405.2,"end_s":1411.039,"text":"leverage their new battery design that brings the earphones closer to your ears","speaker":null,"is_sponsor":0},{"start_s":1409.28,"end_s":1415.039,"text":"providing better weight balance for secure fit and even better sound they","speaker":null,"is_sponsor":0},{"start_s":1413.28,"end_s":1419.12,"text":"feature eight millimeter dynamic drivers that deliver clear sound with steady","speaker":null,"is_sponsor":0},{"start_s":1416.72,"end_s":1422.88,"text":"bass and the magnetic clasp helps keep the earphones around your neck when","speaker":null,"is_sponsor":0},{"start_s":1420.72,"end_s":1427.2,"text":"you're not using them they've got comply soft foam ear tips to maximize comfort","speaker":null,"is_sponsor":0},{"start_s":1425.039,"end_s":1431.36,"text":"also included in the package along with other interchangeable ear tips and wings","speaker":null,"is_sponsor":0},{"start_s":1429.44,"end_s":1435.28,"text":"to personalize your fit they feature bluetooth wireless connectivity up to","speaker":null,"is_sponsor":0},{"start_s":1433.44,"end_s":1438.96,"text":"eight hours of battery life an inline remote and microphone that's compatible","speaker":null,"is_sponsor":0},{"start_s":1436.88,"end_s":1442.64,"text":"with siri and the google assistant and you can check them out at the link in","speaker":null,"is_sponsor":0},{"start_s":1440.64,"end_s":1445.44,"text":"the video description so thanks for watching guys if you","speaker":null,"is_sponsor":0},{"start_s":1443.919,"end_s":1451.12,"text":"disliked this video you can hit that button but if you liked it and you want to see more secret shopper","speaker":null,"is_sponsor":0},{"start_s":1449.36,"end_s":1453.52,"text":"hit that like button get subscribed or maybe consider checking out where to buy","speaker":null,"is_sponsor":0},{"start_s":1452.4,"end_s":1457.36,"text":"the stuff we featured at the link in the video description but you should probably wait until we get to the part","speaker":null,"is_sponsor":0},{"start_s":1455.919,"end_s":1462.4,"text":"where how good they are for gaming and all that also linked in the video description is our merch storms has cool","speaker":null,"is_sponsor":0},{"start_s":1460.64,"end_s":1465.6,"text":"shirts like the ones that are probably under the attire we have on over top and","speaker":null,"is_sponsor":0},{"start_s":1464.4,"end_s":1468.32,"text":"our community forum which you should totally join","speaker":null,"is_sponsor":0}],"full_text":"while many of you build your own pcs we've shown before that buying from a system builder can be a good way to save yourself some hassle get extra warranty support on your machine and thanks to the economies of scale even save a bucket too but who exactly should you buy from well to answer this question properly we couldn't rely on cherry picked samples where the system builder knows who they're shipping to you know some extra cable management here a touch of extra overclocking there so as we learned over the last couple of scrapyard wars you look like someone i know ash that means that i couldn't be involved in the process at all not even to get on the phone so we devised a plan we recruited agent janus from accounting equipped her with 1500 us dollars per system and gave her a simple mission as someone who doesn't know that much about gaming computers buy the best gaming pc you can following the advice of the pc advisors on the other end of the line and i think the results here are going to shock you they're certainly going to shock me because i haven't heard any of this yet ivan you got the donuts and coffee because i think it's time for me to have a good old-fashioned steak out let's do it team group's t-force delta RGB SSD features a large luminous RGB body with read write speeds up to 560 megabytes a second check it out at their thank miss sale in the link below all right so we decided to go with the three different types of system integrators so a big well-known manufacturer so obviously and packard okay in hp sure yep then uh i'm envious already i see what you did there uh so then we went with the two high volume manufacturers sure such as eibach power and cyber power sure okay and then finally we went antique yeah two boutiques so we went with the origin and we went with main gear okay yeah i have a feeling we're not going to be making any friends over the next uh half an hour or so here hold your judgment welcome canada hi i'm looking to purchase a pc all right we're not gaming computers gaming gaming it's like these people have never heard of a computer before it's a gaming type of a computer you heard it here first okay so uh no just the box laptop right what what no second time a desktop please okay that's something that's a tower right yeah yeah for those who didn't know so let's just go ahead and check one good laptop for your brother what is it three times did he just try did you just try and sell her a laptop again no uh sorry the laptop yeah i'm looking to spend around 2 000. so that's canadian dollars is he just like looking up gaming computers on dell.com he's been gone for 30 seconds yeah with no elevator and he's back he's not even like hold on a second seven to nine years where is he pulling these numbers from like that there is no way that that isn't out of the script zero you heard that here first it's like ten times faster than the other one like ten times faster the other way great deals wait what he's passing her off to someone okay yep okay my apology i made a mistake here one moment let me just update it again it does not have to oh because the k doesn't come with a box heatsink but she doesn't need liquid cooling and that also isn't a power supply like what is he even talking about he's like oh you also need liquid her computer didn't have a cooler that was his job to tell her and he didn't until she called him out on the price discrepancy thank you so much yeah he should say thanks for your time because she gave him an awful lot of it okay i think that's not bad a minute to reach a person all right and how much you're willing to spend your computer i'm looking for around 2 000 okay so location purpose budget original price for this is 1 999 but you can get 200 off as of the day so from one 1999 you can get it for 17.99 so if it tells you right away there was a discount but we don't even know what the spec is like we don't even know if that's a good deal that sounds great um yeah and then so if i had like about two hundred dollars to to spend are there any upgrades or things i could do to make it like even better for gaming and that kind of thing closely you already have a monitor you'll be using for this yeah he has all the like monitor mounts and keyboards that's a pretty good question like what monitors resolution yes oh but then he didn't follow up and like what's the resolution okay missed opportunity since your brother will be using this for uh gaming uh actually here in hb we offer hp care pack here comes through here comes the warranty meanwhile he has no idea how hard she's laughing right now your brother will be using this for gaming so that would be like he will be using it overnight so he'll um your brother can always call our technical support and ask for assistance all right let's see how many times to try again so let's go ahead and complete this purchase that was it wait what they're clearly doing it wrong what um we still don't know what the specs of the system are they just sent us a link and they said this is good for gaming didn't specify there's a list did he send her a link like is she looking at the system or no he's getting her email now so we still don't know what system we're buying but he already found her a solution that says it has the best specs for gaming and has a deal on it and will fit within 2 grand let's see what he sounds so that's a gamble because if he gets it wrong he looks like an idiot and if he gets it right then we just had a really streamlined experience that's what it comes down to for this one all right who's up next hi there um i'm wondering if you can help me with wow live person just picks up the phone i'm looking for one for my brother that's pretty good and i don't really know that much about the different components and things um um we don't make recommendations on what parts you need to get or you do not need to get but if any questions i will try my best to answer for you hold on did they just hear it right what the sales people do not do recommendations okay um what pc would you recommend for around fifteen hundred dollars for a gamer yeah we don't make recommendations the best um for gaming system there are two things you really need to look for one will be the speed of the CPU two will be the speed of video card um for gaming wise for Intel the best CPU once you cook it to any of those packages you can pretty much pick and choose whatever you want totally understands that 390 chipset intricacy right now yeah obviously which to be clear is not us ripping on janus that's just like you can't expect normal people to know what that is the best way will be for you to chat with the game maker for the games that he wants for quite the most to find out exactly what parts they recommend again to run their games at the okay so i'll call up chris roberts from uh star citizen right yeah chrissy yeah you know like a game that you haven't finished yet oh well it's only been eight years graphics card so wait so that was it that's the end of the call yeah it's just like he can't even what even happened there so what did i get did we just not buy a system like did cyberpower just lose an actual sale because just to be very clear to the viewer right now we are spending our actual money to buy these systems they actually get our money and cyber power just didn't get our money because they couldn't pass the most basic hurdle in the sales process i have money i need system you would say i money give easy peasy profit holy yeah now agent janice did try and follow what the guy just told her she just sorted systems by price another site their site is oh yeah it's like looks like a freaking walmart flyer or something you know like imagine somebody with like 1500 hard earned cash just being subjected to this like oh no just google it basically yeah basically hi there um i'm calling because i'm looking into getting a computer from my brother i'm sorry ma'am your your phone's crying out and i also sound very distant oh sorry um is it any better now okay well that's pretty good go straight to a live person pretty much yeah 10 seconds is like barely a weight yeah that's great okay um yes i can um the phone is cutting out quite a bit what i can do is i can email ability that would suit um super neat can you tell me what games he plays yeah uh he plays oh wow i can't believe it took this long we are four sis in and this is the first time we've been asked what games he plays oh yeah okay and then he also he also like records and puts them on youtube and stuff did you say record stuff on youtube or uh records his games and then um okay okay perfect so then um i probably get a system um budget around 1500. does he um the last question is what kind of monitors are are you are you aware of like does he have like a really high inexpensive monitor or does he have that kind of psycho you know a monitor that you can get at any local retailer all right are you aware of that or are you also aware he's gonna get a new monitor like a 4k monitor or anything like that uh the one he has right now uh i don't know it seems kind of average i don't know i don't think he's necessarily looking to upgrade or get one very soon yeah um okay i'm sorry um i'm cutting out i just need let me get your email address and i'll email you this bill within a few minutes uh i have reports that uh that yourself that the rep forgot to send it out initially i have confirmation that he's sitting here right now actually my apologies for that man okay no i just want to make sure it wasn't misspelled or something okay so it's a good thing it doesn't take a long time to get a human because you got to call them back when they don't send your uh your quote yep yes uh yeah he just said he's sending it right now so expect emails in the next five minutes no quote again so that's pretty good it only takes a minute to get into talking to someone again at least they yeah well the previous session was like more busy i guess so they actually were put in the queue and offered over option to call back and then it was only a few minutes yeah not too bad not too bad someone was going to send me an email with the build information i didn't receive the email so i'm just wanting to double check if it was misspelled or something um 20 minutes 15 minutes the first call was so good but this whole process is getting really dragged out why don't they just give her their email address and then stay on the phone to make sure they get it so they can reply to it like if you're ever not sure that's like 101 level stuff so she did get the quote she did get a list okay and they actually sent her um a link to their configurator with pre-selected parts okay yeah and what was interesting is 9 000 series part was listed in it really even though that's the quote he sent us so so they're pre-selling it yeah so pre-ordering essentially but within a full system interesting all right i mean they were announced right but these guys had for sale with pricing i mean it's system integrator pricing but nevertheless you got it okay all right so we're just gonna not modify anything just click as is this is what the guy told us okay hits fits the budget let's go okay done next next system that's pretty quick 10 seconds from the auto router to the live person okay we can definitely help um do you know if you're looking for a desktop or a laptop yeah a desktop okay so then that will take you to kind of like the custom design section um this is just a set of choices so i would skip those for now you can always go back and if you have any other specific colors isn't it brand you can choose that later okay okay he's not trying to sell the paint job too hard so this is a guide smarter way to do it just have her look at it at the same time yeah he's guiding her to the site my only recommendation would be to upgrade to an i5 um so then upgrading the processor what does that do the process is just basically like the brain of the computer so having a better one i would have it um i mean that's a good recommendation to upgrade but like did he say 8600k as an upgrade what does she do what is it 8400 what is she doing buying a z390 motherboard for an 80 for a core i3 because 90 is bigger than 70 okay better for gaming maybe they just brought them in right these guys were doing pretty well until this oh yeah so the graphics is going to be on the system on the default one that we have the attention ti however if he is going to be playing like the latest games and the most demanding games in terms of graphics you might want to upgrade that i know he plays like grand theft auto and like assassin's creed and tomb raider would that be good for and then our default option is 120 gigabytes that's the one selected by default but you can upgrade that based on on your preferences a hundred and twenty gigabytes whoa that's it there is no storage in her system at all it's 120 gigas is d if i heard it right now oh yeah other than that we have our warranty options um we have lifetime 24 7 usb support so if you have any problems with the system you can always call it and we will have a representative guide using the process or if you would need to i mean i will say this i can understand based on how much more like even though he doesn't sound enthusiastic he does at least sound knowledgeable his explanation of the importance of the CPU and like what it's for and all that stuff that's the brain of the computer he knows how to explain it it's like fine yeah so i can see why people might buy from a boutique rather than from a tier one and certainly better than i buy power or cyborg it's certainly better than cyber power but then again eibach power guy did know oh yeah i buy power what was that he knew what's up okay okay so main gear like 15 seconds from operator to live person that's not bad uh so if you know what to touch the game it's a good question types of games that's pretty i didn't know main gear had systems that like 800 bucks i mean i'm pretty sure it has i3 and 1050 90i yeah but that's with 800 bucks once you upgrade it it should be decent so if you want to you would want to keep it you know below 1500 wow she just got recommended an AMD system wow for 1500 bucks with that said at 1500 you could really go either AMD or Intel but the fact that he brings it up at all RGB if you want an RGB RGB for gaming if it bothers you after a while you can turn it off he said the f word but i think he said it in a pretty appropriate future proof is a fallacy now keep in mind like this conversation is happening after hours their office is officially closed for business really yeah oh wow actually trying to save her money black friday wow tries to save her not have a money it doesn't come with flawless but if you're gonna i'm guessing he's gonna be plugged in uh he's in a cable so he probably won't really care about that uh you can always buy one down the road you can find one on amazon for about like two damn he just recommended go get a cheap wi-fi adapter on amazon i like this guy yeah i would definitely tell you to go with the uh warranty oh here comes the warranty pitch well he saved it for the last you know oh man all right that's basically it the rest of the free maker apparel you can choose the server side oh you get a free shirt all right debs and that gives you a configuration code to our website uh that's like the only anyone who mentioned that you can save your confidence on our site yeah in case you don't need some time to think about it so i wouldn't have expected one of our boutique sis to be the most low pressure straight talk sales experiences so bottom line here is main gear absolutely ran away with the pre-sales experience i concur i mean that was that was awesome um non-condescending straight to the point no i like it i'd say origin was really good as well if we're ignoring the config after that boy it gets tougher like hp was an okay buying experience i guess minus the part where like she was not told what she's buying like ever yeah she got invoice yeah and then i mean bye bye power if that if that had a bad connection i mean they were probably fine yes and you know benefit of the doubt no they just maybe misspelled the letter the ones that really lost here though alienware and cyberpower those guys need to do better straight up the new force be live 5 earphones leverage their new battery design that brings the earphones closer to your ears providing better weight balance for secure fit and even better sound they feature eight millimeter dynamic drivers that deliver clear sound with steady bass and the magnetic clasp helps keep the earphones around your neck when you're not using them they've got comply soft foam ear tips to maximize comfort also included in the package along with other interchangeable ear tips and wings to personalize your fit they feature bluetooth wireless connectivity up to eight hours of battery life an inline remote and microphone that's compatible with siri and the google assistant and you can check them out at the link in the video description so thanks for watching guys if you disliked this video you can hit that button but if you liked it and you want to see more secret shopper hit that like button get subscribed or maybe consider checking out where to buy the stuff we featured at the link in the video description but you should probably wait until we get to the part where how good they are for gaming and all that also linked in the video description is our merch storms has cool shirts like the ones that are probably under the attire we have on over top and our community forum which you should totally join"}