1 00:00:00,000 --> 00:00:09,360 I've actually done it the unthinkable secret shopping 2 00:00:04,460 --> 00:00:11,219 my own sponsors oh oh I'm sorry you 3 00:00:09,360 --> 00:00:17,100 thought you were safe because you wrote those checks to me 4 00:00:12,920 --> 00:00:19,920 now to be clear this isn't about finding 5 00:00:17,100 --> 00:00:24,000 excuses to cut ties with Partners what this is about is ensuring that the 6 00:00:21,960 --> 00:00:28,439 brands that we work with are operating with integrity and putting the needs of 7 00:00:26,279 --> 00:00:32,700 our community first unless of course there's something Shady going on in 8 00:00:30,300 --> 00:00:37,559 which case we are ready and willing to cut ties notice how there aren't any 9 00:00:34,860 --> 00:00:42,540 anchor products on this table it could happen to you 10 00:00:40,860 --> 00:00:47,700 to ensure we weren't getting special treatment we sent secret agent Rush on a 11 00:00:45,540 --> 00:00:52,559 mission to procure a product from each of these companies manufacture what we 12 00:00:49,800 --> 00:00:57,539 thought was a fair common issue if we didn't encounter one organically and had 13 00:00:54,660 --> 00:01:02,940 immediately to the support page do not pass go do not collect 200 to get help 14 00:01:00,660 --> 00:01:07,380 and we evaluated them based on a number of criteria like how difficult was it to 15 00:01:05,339 --> 00:01:13,680 get in contact with a human were they polite did the issue ultimately get 16 00:01:10,100 --> 00:01:17,040 resolved Jesus a word of caution our 17 00:01:13,680 --> 00:01:19,140 results May Nay Will shock you and we 18 00:01:17,040 --> 00:01:24,420 logged everything with the intention of developing and maintaining a sponsor 19 00:01:21,960 --> 00:01:28,560 tegerty index want to work with us in the future well you better be ready 20 00:01:25,860 --> 00:01:32,400 because we are not stopping here we could even secret shop sponsors like 21 00:01:30,420 --> 00:01:35,700 Best Buy upgrade your tech for next semester with Best Buy's back to school 22 00:01:33,900 --> 00:01:39,840 sale where you can save big on Brands like Sony HP and more be the cool kid in 23 00:01:38,159 --> 00:01:44,040 class and upgrade your Tech Arsenal at the link down below did we really buy 24 00:01:42,000 --> 00:01:47,939 something this expensive to secret shop them was that really necessary I don't 25 00:01:45,840 --> 00:01:54,420 know if it was necessary oh good let's kick things off with LT 26 00:01:51,060 --> 00:01:56,280 sponsor and long time partner Jesus they 27 00:01:54,420 --> 00:02:00,060 have gotten into some hot water recently over motherboard warranties and BIOS 28 00:01:58,140 --> 00:02:05,280 updates but we actually started prepping this video months ago and purchased an 29 00:02:02,579 --> 00:02:09,360 Rog strix RTX 4080 from the local Best Buy and things went perfectly right out 30 00:02:07,500 --> 00:02:13,560 of the gate when we didn't even have to fabricate an issue with it you see the 31 00:02:11,580 --> 00:02:19,379 card's manual specifies that you need only two eight pin PCIe power connectors 32 00:02:16,680 --> 00:02:24,000 for the Triple Eight pin adapter that's included in the box and the answer to 33 00:02:21,360 --> 00:02:27,540 this might seem obvious to you or to me but to someone who's building their PC 34 00:02:25,800 --> 00:02:33,480 for the first time and trying to follow the age-old advice of reading the effing 35 00:02:30,239 --> 00:02:35,459 manual this could be very confusing but 36 00:02:33,480 --> 00:02:40,200 for Rush this resulted in a red light on the GPU and no output to his display a 37 00:02:38,700 --> 00:02:45,540 natural First Step would be to contact the store we bought it from Unfortunately they told us sorry you're 38 00:02:43,920 --> 00:02:49,260 gonna have to talk to ASUS and that's where things got a little bit 39 00:02:47,040 --> 00:02:53,700 frustrating we ran into this navigation issue where going to the Canadians site 40 00:02:51,599 --> 00:02:57,420 we'd get redirected to the American Site which would then redirect us back to the 41 00:02:55,620 --> 00:03:00,660 Canadian site which would redirect us to the American site now if you're in 42 00:02:58,860 --> 00:03:05,700 America or somewhere else in the world this step might go smoother for you but 43 00:03:02,640 --> 00:03:08,040 for us it was absolutely infuriating to 44 00:03:05,700 --> 00:03:11,400 their credit we did eventually manage to get on the phone with them which you 45 00:03:09,599 --> 00:03:15,599 can't take for granted these days but only by tracking down the number 46 00:03:13,200 --> 00:03:19,500 ourselves not by finding it in some intuitive place on their website 47 00:03:17,220 --> 00:03:24,140 unfortunately once we got on the phone with them things didn't really go any 48 00:03:21,480 --> 00:03:24,140 smoother how 49 00:03:28,260 --> 00:03:33,780 sorry I'm a bit confused because the the quick start guide says I can use a six 50 00:03:32,099 --> 00:03:37,099 pin and an eight pin if those are the only uh cables I have 51 00:03:42,900 --> 00:03:48,420 either plugged into the power supply I'm wondering how to plug them into the GPU 52 00:03:46,799 --> 00:03:53,280 it says in the quick start guide that came with the 4080 that I can just plug 53 00:03:50,700 --> 00:03:57,000 this six pin or an eight pin in and I can't seem to find a place to plug them 54 00:03:55,019 --> 00:04:01,260 in the the one plug that's there it looks like it's more for a like 16 pin 55 00:03:59,940 --> 00:04:06,900 but you know I'm kind of concerned about the adapter you know I've read a lot of things about it melting and you know I'd 56 00:04:05,400 --> 00:04:10,080 rather I'd rather not have to use it if I if I don't have to and then the quick 57 00:04:08,400 --> 00:04:14,099 start guide says I can just use a six pin and an eight pin but I can't seem to 58 00:04:11,640 --> 00:04:20,699 find where to plug it in okay need to plug it into the PCIe 59 00:04:17,359 --> 00:04:23,340 Port yes but I I can't I can't seem to 60 00:04:20,699 --> 00:04:28,500 find that on the on the GPU oh my God this conversation is extremely circular 61 00:04:25,500 --> 00:04:30,660 is this 40 minutes of this there's a 62 00:04:28,500 --> 00:04:34,979 second call is this just a simple documentation problem where they just 63 00:04:33,000 --> 00:04:42,360 they're just reusing the same quick start guide from some old GPU wait no 64 00:04:38,940 --> 00:04:44,759 this isn't from an old GPU this is an 65 00:04:42,360 --> 00:04:49,560 up-to-date quick start guide it says this or this which makes it sound like 66 00:04:47,220 --> 00:04:57,479 you can do either how long does it take them to figure this out so obviously 67 00:04:52,820 --> 00:05:01,440 today yes so I have I have two eight pin 68 00:04:57,479 --> 00:05:04,320 uh PCI cables checked to make sure yeah 69 00:05:01,440 --> 00:05:08,460 the the DisplayPort cable is properly plugged into the GPU he's definitely 70 00:05:06,180 --> 00:05:12,620 leveled up his technical ability since the first support call trying to help 71 00:05:09,900 --> 00:05:12,620 them out a little here 72 00:05:15,360 --> 00:05:21,540 guys he just wants to plug in a power connector there's a red light over the 73 00:05:19,740 --> 00:05:26,639 power input on a GPU means it doesn't have the right power it is amazing to me 74 00:05:24,300 --> 00:05:30,120 that in the year 2023 this is not as simple as hey can you snap a picture of 75 00:05:28,380 --> 00:05:36,240 your setup for me or have them send me a picture so I can see what they've done it would 76 00:05:32,820 --> 00:05:38,400 not take me 55 minutes 77 00:05:36,240 --> 00:05:42,900 to ask for that do I need to connect four eight pin cables to the adapter 78 00:05:40,740 --> 00:05:49,500 okay so he eventually just gives them the answer now you might think watching 79 00:05:46,380 --> 00:05:51,840 this listening to me that it is not a 80 00:05:49,500 --> 00:05:57,300 realistic scenario for someone to get an adapter like this with three eight pins 81 00:05:54,300 --> 00:05:58,860 to a single 16 pin and think well the 82 00:05:57,300 --> 00:06:03,000 quick start guide says I can just plug in two of them so that should be fine 83 00:06:00,660 --> 00:06:08,160 but I've worked in customer support it happens all the time and not helping 84 00:06:06,539 --> 00:06:13,080 matters is the fact that if you have one of the Quad to single adapters you 85 00:06:11,100 --> 00:06:16,020 actually can leave one of them off and it will still function so if people see 86 00:06:14,699 --> 00:06:20,340 that and think oh maybe I just don't need all of them they could easily end 87 00:06:17,759 --> 00:06:25,380 up confused in summary then it was painful but we did get there so I'm 88 00:06:23,160 --> 00:06:32,039 giving ASUS a three out of five speaking of three out of fives next up is dbrand 89 00:06:29,160 --> 00:06:37,080 you may or may not know this but we have a pretty toxic relationship with our 90 00:06:34,919 --> 00:06:41,880 sponsor dbrand and we may have decided to mess with them a little to see what 91 00:06:39,060 --> 00:06:45,660 we could get away with so Rush ordered a kill switch case and a Nintendo switch 92 00:06:43,740 --> 00:06:51,840 screen protector which he promptly smashed and then demanded a replacement 93 00:06:48,479 --> 00:06:53,220 there is absolutely no way that this 94 00:06:51,840 --> 00:06:56,880 happened in shipping I will be very curious to see what they say can you 95 00:06:54,960 --> 00:07:00,660 send a few pictures we're sorry it arrived in that state that is a highly 96 00:06:58,740 --> 00:07:04,380 unusual thing to happen yeah I should think so we'll be sending you a 97 00:07:02,460 --> 00:07:08,819 replacement pack no further action is required I was hoping you'd throw in 98 00:07:06,660 --> 00:07:14,880 something extra for the inconvenience what a best no way they did it they said 99 00:07:12,780 --> 00:07:20,340 no because they had already shipped the replacement and then he's like pretty 100 00:07:17,520 --> 00:07:25,319 please and they send him a skin great job dbrand I mean I personally wouldn't 101 00:07:23,400 --> 00:07:28,800 let a customer get away with quite this level of tomfoolery but uh what can I 102 00:07:28,080 --> 00:07:33,419 say five out of five next up a brand we've 103 00:07:31,919 --> 00:07:37,199 partnered with a number of times over the past few years to show off their 104 00:07:35,280 --> 00:07:41,940 various outdoor and off-grid Power Solutions jackery for the video we 105 00:07:39,479 --> 00:07:46,500 purchased their Explorer 1000 and good news or bad news I don't know once again 106 00:07:43,979 --> 00:07:53,220 we didn't have to fabricate a problem this top USB port super fragile and 107 00:07:50,940 --> 00:07:57,720 there are Reports online that it is extremely easy to accidentally break so 108 00:07:55,800 --> 00:08:01,500 we decided to put those claims to the test I can see you guys looking at this 109 00:07:59,759 --> 00:08:05,940 and thinking gee that seems a little unfair you'd think they would have to 110 00:08:03,180 --> 00:08:09,840 break it with a USB cable not with a screwdriver but the reason we did this 111 00:08:08,220 --> 00:08:14,160 was because there are numerous Reddit threads complaining about the fragility 112 00:08:11,819 --> 00:08:18,000 of this particular connector and I guess we were trying to Fast Track the process 113 00:08:15,900 --> 00:08:21,780 also we tried on the lower USB he couldn't do it I guess what I want to 114 00:08:19,500 --> 00:08:26,580 know now then is is this actually an issue with the top port or are we just 115 00:08:24,300 --> 00:08:30,180 being unreasonable I saw how easy it was for him to break it can we do the same 116 00:08:28,080 --> 00:08:32,339 thing with the bottom I did manage to break it but I had to go in there pretty 117 00:08:31,560 --> 00:08:38,520 good mmm came loose in a piece flood is there 118 00:08:35,700 --> 00:08:44,279 anything that can be done oh we had to follow up 12 days later okay 119 00:08:42,000 --> 00:08:48,300 sorry this got lost we need your address a picture of the issue and the serial 120 00:08:45,839 --> 00:08:52,620 number okay that seems reasonable and here's a new one they even cover return 121 00:08:50,220 --> 00:08:57,720 shipping wow that's actually a big deal considering uh 122 00:08:54,660 --> 00:09:00,300 how heavy these things are however we 123 00:08:57,720 --> 00:09:06,180 had to follow up two weeks later again but we get a reply the same day and we 124 00:09:02,940 --> 00:09:07,980 get a tracking number six days later I 125 00:09:06,180 --> 00:09:12,240 couldn't help noticing that this says that we got a replacement but this is 126 00:09:10,440 --> 00:09:16,560 still broken we wanted to make sure that it wasn't just a one-off problem so you 127 00:09:14,820 --> 00:09:20,399 broke the second one we broke the second one which you've just broken further oh 128 00:09:18,720 --> 00:09:23,820 good yeah you broke it you broke it even more I want to see if I can break us 129 00:09:22,620 --> 00:09:28,860 something else what about this U green Charger I just want to know if we're being totally unreasonable here because 130 00:09:27,060 --> 00:09:33,420 it is plastic and we did stick a screwdriver in it 131 00:09:31,260 --> 00:09:38,339 it does seem to be a little on the fragile side but I don't think it's so 132 00:09:35,640 --> 00:09:42,000 bad that I would say this is a horrible dangerous product and needs to be taken 133 00:09:39,959 --> 00:09:47,100 off the market I got to take some points off for them being kind of slow here but 134 00:09:44,640 --> 00:09:51,660 to their credit replacement pretty much no questions asked and they covered the 135 00:09:49,920 --> 00:09:56,880 return shipping so I got to give them let's say a three and a half 136 00:09:54,360 --> 00:10:02,399 you know maybe I'd go even better four and a half if it wasn't for how long the 137 00:09:59,519 --> 00:10:09,779 communication took now let's get into one of our longest time sponsors 138 00:10:05,420 --> 00:10:12,060 I fix it an email chain you say good God 139 00:10:09,779 --> 00:10:15,420 gravy these emails though sorry I'm getting ahead of myself a little bit I 140 00:10:13,620 --> 00:10:19,320 fix it we love these guys here and up until the launch of our own screwdriver 141 00:10:17,339 --> 00:10:23,040 which by the way we have a knock to Edition coming soon sign up for a 142 00:10:20,880 --> 00:10:27,660 notification lttstore.com we use their tools almost exclusively around here 143 00:10:25,560 --> 00:10:31,940 unfortunately we had a small problem with our order and that's that our gamer 144 00:10:29,640 --> 00:10:37,980 bundle was uh I'm missing some pieces first up 145 00:10:35,700 --> 00:10:41,880 confirmation email that's nice three days later sorry to hear you can't hear 146 00:10:39,959 --> 00:10:44,820 it please send photos of the contents you received as well as the packaging 147 00:10:43,260 --> 00:10:48,240 for our records and we'll go from there sorry I lost the packaging it's pretty 148 00:10:46,560 --> 00:10:53,240 typical I throw away packaging pretty much immediately after things arrive but 149 00:10:50,399 --> 00:10:57,959 it looks like they are absolutely unwilling to engage with you if you 150 00:10:55,620 --> 00:11:02,760 don't take a picture of your packaging materials that is something hi I think 151 00:11:01,560 --> 00:11:06,899 there's been a misunderstanding I got rid of the packaging because there's nothing in it I wouldn't have thrown it 152 00:11:04,980 --> 00:11:12,120 away if it had something inside it and then we got ghosted for two weeks after 153 00:11:10,079 --> 00:11:17,100 two weeks we get back the same copy pasted email finally we give in and we 154 00:11:15,480 --> 00:11:22,640 did have the packaging we just wanted to know if they would take care of us send 155 00:11:19,200 --> 00:11:25,380 them pictures of the packaging and 156 00:11:22,640 --> 00:11:29,640 immediately they turn it around same day response can we send this to the address 157 00:11:27,300 --> 00:11:33,779 on file are you also missing the Jimmy no I don't seem to have it 158 00:11:32,040 --> 00:11:38,880 here's your replacement next day response boom boom and everything 159 00:11:36,779 --> 00:11:43,980 arrived I don't really know what to make of this has people fraudulently 160 00:11:41,459 --> 00:11:48,839 requesting replacement parts been a huge issue for them maybe and they just need 161 00:11:46,620 --> 00:11:54,060 to prove they ever got a box or like this is weird like Dr Jekyll Mr Hyde 162 00:11:52,079 --> 00:11:57,899 over here in fairness to them it does say on their support page don't recycle 163 00:11:56,220 --> 00:12:01,320 those packing materials until you've checked them thoroughly maybe it's not 164 00:12:00,000 --> 00:12:04,860 fraud maybe it's just people accidentally throwing things away and 165 00:12:03,420 --> 00:12:08,700 they just can't keep sending out Replacements to people who are dum-dums 166 00:12:06,660 --> 00:12:13,019 and throw away their stuff either way it wasn't a great experience I would still 167 00:12:10,980 --> 00:12:17,220 give them a four just because they did ultimately get us sorted out but I have 168 00:12:15,120 --> 00:12:21,420 got to take a star off for basically ghosting us and generally taking too 169 00:12:19,260 --> 00:12:26,160 long to reply to our messages now for a fun one manscaped these guys were a 170 00:12:23,820 --> 00:12:31,380 staple for us for a long time and they haven't worked with us recently but no 171 00:12:28,380 --> 00:12:33,779 hard feelings guys that is as long as 172 00:12:31,380 --> 00:12:39,540 our experience goes okay here we bought the premium package 4.0 with the 173 00:12:36,360 --> 00:12:41,519 subscription but uh oh something in 174 00:12:39,540 --> 00:12:45,240 their formula doesn't gel with our partner sensitive skin and I'm afraid 175 00:12:43,800 --> 00:12:50,760 we're gonna need a refund and a cancellation first we tried their 176 00:12:47,399 --> 00:12:52,820 contact form internal server error no 177 00:12:50,760 --> 00:12:58,620 worries we'll simply reach out via email well that's a good response no back and 178 00:12:56,040 --> 00:13:02,519 forth just stop using it discard the product you're refunded and your future 179 00:13:00,480 --> 00:13:07,680 replenishments have been canceled that's an A plus response 180 00:13:04,380 --> 00:13:09,660 however we did notice a couple of kind 181 00:13:07,680 --> 00:13:14,399 of Shifty things on their website this kind of time limited advertising that's 182 00:13:12,540 --> 00:13:17,760 not limited to the next 10 minutes you guys if you're going to offer a discount 183 00:13:15,660 --> 00:13:21,540 just offer a discount with my order there's nothing wrong with trying to 184 00:13:19,320 --> 00:13:26,760 convey urgency to a customer but this is fake urgency also I really don't like 185 00:13:24,540 --> 00:13:30,600 this check box under 30 day money back guarantee that has nothing to do with a 186 00:13:29,040 --> 00:13:34,200 money back guarantee and everything to do with signing up for your mailing list 187 00:13:32,100 --> 00:13:38,100 with that said there was no confusing Maze of buttons like if you're trying to 188 00:13:36,060 --> 00:13:42,600 get out of a gym membership or a Prime subscription that contact form did end 189 00:13:40,440 --> 00:13:46,860 up working the next day so I don't want to take too many points off for that 190 00:13:43,860 --> 00:13:49,079 four maybe even four and a half Stars oh 191 00:13:46,860 --> 00:13:54,839 tested I guess I'll leave these in the bag 192 00:13:50,339 --> 00:13:57,000 that is one solid USBC charging brick 193 00:13:54,839 --> 00:14:02,040 thing we ordered this from ugreen it's their digit nest whatever that means 194 00:13:59,100 --> 00:14:06,300 Cube charging station and we immediately scratched it and then reached out to 195 00:14:04,019 --> 00:14:11,339 customer service demanding that they do something about our damaged item or at 196 00:14:08,940 --> 00:14:15,180 least we tried to reports and 197 00:14:16,320 --> 00:14:22,139 it does nothing okay hold on a second is 198 00:14:19,740 --> 00:14:25,760 this still broken though good Lord this is slow okay support 199 00:14:25,920 --> 00:14:31,500 what's the difference between warranty and return in exchange oh okay I guess 200 00:14:29,700 --> 00:14:36,839 return in exchanges if I actually want to exercise my warranty ooh self-service 201 00:14:34,139 --> 00:14:41,399 return application okay that's pretty reasonable but how do I contact them 202 00:14:39,120 --> 00:14:44,699 returns will not be given if there are visible scuffs okay so how do I do 203 00:14:43,079 --> 00:14:49,260 something then contact our customer support team how is this the problem 204 00:14:47,519 --> 00:14:53,639 were you guys also not able to figure out how the devil to contact them he 205 00:14:51,060 --> 00:14:58,800 eventually found a service at ugreen email hold on hold on no no contact us 206 00:14:55,980 --> 00:15:03,540 the point is we found an email address let's have a look at what they had to 207 00:15:00,660 --> 00:15:06,600 say oh that's a lot of pictures can you take a picture for us to check the 208 00:15:05,040 --> 00:15:12,959 package looked sealed I didn't look at it closely and ghosted for two weeks oh 209 00:15:10,320 --> 00:15:17,940 but they reply same day now there's no way the support rep's name is Hugh green 210 00:15:16,260 --> 00:15:22,019 hahaha I didn't even see that okay like I said 211 00:15:20,699 --> 00:15:27,740 it looks sealed I didn't look at it closely do you have an unboxing video 212 00:15:27,779 --> 00:15:34,680 no I didn't take a video of myself unboxing it why would I think I would 213 00:15:31,980 --> 00:15:39,839 need to do that really you guys you want a video so that you can go and claim 214 00:15:36,959 --> 00:15:43,260 insurance with the carrier on like what is this thing even worth this is more 215 00:15:41,940 --> 00:15:47,220 work than it's worth at this point except for this may I know the Charger's 216 00:15:45,300 --> 00:15:50,639 function Works Rush could have been a little bit more forthcoming that the 217 00:15:48,600 --> 00:15:56,399 charger does in fact work they also took a lot of follow-ups wow eight days here 218 00:15:54,000 --> 00:16:01,500 in your situation we can apply a five dollar refund is that acceptable for you 219 00:15:58,620 --> 00:16:06,740 I guess that would be fine I don't see a five dollar refund 220 00:16:03,120 --> 00:16:09,600 eight days later oh oh here it is 221 00:16:06,740 --> 00:16:15,180 another two weeks later our refund arrives story for the late reply can you 222 00:16:12,899 --> 00:16:20,880 check you mean sorry I didn't do it until now same day that the refund 223 00:16:18,000 --> 00:16:25,620 actually went through in the end we got a five dollar discount for an issue that 224 00:16:23,339 --> 00:16:30,180 pretty clearly didn't happen in shipping I still think it's at best a three and a 225 00:16:28,079 --> 00:16:34,260 half star experience if I'm gonna dock a star from everyone else based on 226 00:16:31,620 --> 00:16:38,639 response time I have got a DACA star here I can't fault the quality of the 227 00:16:36,120 --> 00:16:42,959 product or the price so you green you're still in our okay books just try not to 228 00:16:40,980 --> 00:16:47,220 spy on everyone then deny it like anchor did so you can keep being a cable and 229 00:16:45,060 --> 00:16:50,759 charging partner for us I gotta say on the one hand I was kind of hoping for 230 00:16:48,899 --> 00:16:54,779 something majorly disappointing to happen like that we would get scammed or 231 00:16:52,740 --> 00:16:58,800 something it's more entertaining but on the other hand I'm pretty pleased to see 232 00:16:56,639 --> 00:17:03,899 that our sponsors are doing all right overall I mean obviously it could be 233 00:17:01,440 --> 00:17:07,919 better in some cases Jesus you guys are selling thousands sometimes two thousand 234 00:17:06,360 --> 00:17:12,660 plus dollar products please do better and Guy everyone 235 00:17:10,500 --> 00:17:18,600 actually your support portal it needs to be responsive it needs to be easy to 236 00:17:14,280 --> 00:17:20,100 find but overall everyone's 50 or better 237 00:17:18,600 --> 00:17:23,520 and we're going to have links to all the stuff we bought today down below now if 238 00:17:22,020 --> 00:17:28,020 you've made it this far in the video you might be looking for a more serious 239 00:17:25,020 --> 00:17:29,580 Summary of why exactly it is that we are 240 00:17:28,020 --> 00:17:34,799 doing all of this it's something that we're working every day to build and by 241 00:17:32,340 --> 00:17:38,820 developing new I think fairly Innovative processes like our sponsor complaint 242 00:17:36,840 --> 00:17:43,320 thread on the Forum or this secret shopping program we are going to be able 243 00:17:41,039 --> 00:17:47,460 to ensure that you guys can always trust us whether it's a fully sponsored video 244 00:17:45,120 --> 00:17:52,140 or just an integration we don't want to Hawk anything that's garbage or being 245 00:17:49,860 --> 00:17:56,700 pushed by a garbage company and no one's perfect and we've certainly worked with 246 00:17:54,240 --> 00:18:00,960 some controversial Brands but I think if we work together you guys can help us 247 00:17:59,220 --> 00:18:04,380 ensure that we have a solid stable of Partners who work hard to ensure that 248 00:18:03,059 --> 00:18:11,700 those of you who do choose to do business with them have a good experience there's going to be a lot 249 00:18:07,679 --> 00:18:13,020 more where this came from but uh Hey as 250 00:18:11,700 --> 00:18:16,679 long as you're doing a great job over there you have no need to worry secret 251 00:18:14,820 --> 00:18:20,820 lab you may know them from their sick gaming chairs but did you know secret 252 00:18:18,360 --> 00:18:23,760 lab makes desks too that's the real secret their Magnus Pro isn't your 253 00:18:22,320 --> 00:18:27,419 average sit to stand desk because it's packed with unique features hate having 254 00:18:25,620 --> 00:18:30,480 loose cables dangling around all over the place we'll have the cleanest setup 255 00:18:29,100 --> 00:18:33,840 around with their patent-pending integrated power supply column and the 256 00:18:32,520 --> 00:18:37,980 full length built-in Cable Management tray the Magnus Pro is also fully 257 00:18:36,059 --> 00:18:41,880 adjustable as a sit to stand desk with a Sleek integrated control panel and to 258 00:18:39,840 --> 00:18:45,240 top it all off pun intended it has a premium full metal table top so check 259 00:18:43,799 --> 00:18:48,419 out the Magnus Pro and all of secret lab's other offerings at the link down 260 00:18:47,039 --> 00:18:52,620 below if you guys enjoyed this video maybe go check out the PC secret shopper 261 00:18:51,059 --> 00:18:57,780 Series where we had special agents Janice and Sarah go undercover in order 262 00:18:55,200 --> 00:19:02,059 from major PC Building brands Shenanigans definitely ensued there