1
00:00:00,320 --> 00:00:08,880
back in the day we didn't have much way of knowing if a restaurant hotel or

2
00:00:06,080 --> 00:00:12,719
decorative singing fish was any good how long is this sauce

3
00:00:11,440 --> 00:00:17,440
i don't know other than word of mouth

4
00:00:14,880 --> 00:00:21,920
or some kind of vague brand reputation but here in 2019 everyone is tripping

5
00:00:20,240 --> 00:00:27,039
over themselves to plaster their opinions all over the internet places

6
00:00:24,240 --> 00:00:30,480
like amazon google maps and tripadvisor have literally

7
00:00:28,560 --> 00:00:34,480
millions of reviews for just about anything you can think of and i mean

8
00:00:33,280 --> 00:00:39,200
anything however at the end of the day you're

9
00:00:36,719 --> 00:00:44,000
still relying on complete strangers while making potentially expensive

10
00:00:41,440 --> 00:00:50,000
decisions like which resort to stay at which car to buy or even which school to

11
00:00:46,800 --> 00:00:51,760
attend so exactly how much trust can you

12
00:00:50,000 --> 00:00:56,800
put in these reviews now a good jumping off point is probably

13
00:00:54,160 --> 00:01:00,160
the overall rating of a product or service so how many

14
00:00:58,399 --> 00:01:03,120
stars dots or eggs it has out of five

15
00:01:02,160 --> 00:01:10,720
but it's going to be worth your while to read through some of these reviews and

16
00:01:07,520 --> 00:01:13,119
figure out if they're likely to be fake

17
00:01:10,720 --> 00:01:17,680
you see the thing is it's pretty simple for sites to automatically delete

18
00:01:15,200 --> 00:01:21,920
reviews that are posted by bots as good as artificial intelligence has gotten

19
00:01:19,200 --> 00:01:26,560
these days it's still not easy for bots to write convincing reviews

20
00:01:23,920 --> 00:01:31,920
the problem is that doesn't stop shady businesses from hiring small armies of

21
00:01:29,520 --> 00:01:36,320
paid reviewers from places like freelance writing sites and giving them

22
00:01:34,000 --> 00:01:40,799
a small amount of money to write short reviews for gadgets they've never used

23
00:01:38,640 --> 00:01:46,320
or places they've never been in fact it's estimated that up to 30

24
00:01:43,439 --> 00:01:50,640
percent of online reviews might be fabricated

25
00:01:48,000 --> 00:01:55,280
so then here are some tips to help make fake reviews easier to spot from my

26
00:01:53,119 --> 00:02:00,479
experience they're typically written in either overly formal language or at the

27
00:01:58,399 --> 00:02:04,240
other end of the spectrum with atrocious spelling and grammar

28
00:02:02,000 --> 00:02:08,640
not much lies in between and for positive reviews while they tend to

29
00:02:06,240 --> 00:02:15,360
either lack specific details about what they did or didn't like or go into far

30
00:02:12,720 --> 00:02:20,000
too much detail about features that probably wouldn't matter much to anyone

31
00:02:17,840 --> 00:02:24,400
but the person who designed the product conversely a fake negative review these

32
00:02:22,879 --> 00:02:27,360
are actually more common than you'd think they're often paid for by

33
00:02:26,160 --> 00:02:32,400
competitors might read like straight up bashing of a

34
00:02:29,920 --> 00:02:37,760
product or they might even ignore the product altogether and just hate on the

35
00:02:34,800 --> 00:02:40,879
brand in order to try to damage it again usually without getting into any

36
00:02:39,280 --> 00:02:45,680
specifics now we're not saying that someone with

37
00:02:43,360 --> 00:02:50,879
bad grammar or who had a really bad experience and hates a brand doesn't

38
00:02:48,080 --> 00:02:55,920
have a valid opinion we're just saying that in any case you want to keep an

39
00:02:53,519 --> 00:03:00,720
eagle eye out for anything that smells fishy and then compare it against the

40
00:02:58,800 --> 00:03:05,040
general consensus so once you've made sure that the

41
00:03:02,720 --> 00:03:09,280
overall rating hasn't been artificially inflated or depressed by fake reviews

42
00:03:07,840 --> 00:03:14,000
what's your next step well now we need to dig into the reviews

43
00:03:11,440 --> 00:03:19,360
themselves and understand what is driving people's rating decisions

44
00:03:16,879 --> 00:03:24,640
you see many reviews tend to be either very positive or very negative as people

45
00:03:22,319 --> 00:03:28,480
who had either a really good or really bad time are the ones who are going to

46
00:03:26,159 --> 00:03:32,480
be more motivated to put the effort into actually telling other people about it

47
00:03:30,480 --> 00:03:36,159
compared to others who are like yeah man it was all right i guess but the things

48
00:03:34,480 --> 00:03:40,400
that cause people to give either a glowing or a scathing review might be

49
00:03:38,640 --> 00:03:46,000
quite different from the things that you care about for example a hotel might

50
00:03:43,360 --> 00:03:49,840
have a bunch of low ratings giving it you know three stars out of five overall

51
00:03:48,879 --> 00:03:54,000
because lots of people didn't like how noisy it

52
00:03:51,920 --> 00:03:58,239
was but maybe you're just looking for a spot to host a bachelor party and then

53
00:03:56,239 --> 00:04:01,840
to your pleasant surprise most of the five star reviews have nothing but good

54
00:04:00,159 --> 00:04:05,360
things to say about the nightclub on the first floor

55
00:04:03,280 --> 00:04:09,280
so by applying a little bit of common sense and knowing exactly what you're

56
00:04:07,280 --> 00:04:15,280
looking for in whatever you purchase it's often not too hard to weed out the

57
00:04:11,760 --> 00:04:16,560
fake reviews and to look beyond the bear

58
00:04:15,280 --> 00:04:21,600
star rating except when it is you see

59
00:04:19,120 --> 00:04:27,520
not only have there been controversies over review sites promoting certain

60
00:04:24,400 --> 00:04:30,160
styles of reviews uh selling reviews or

61
00:04:27,520 --> 00:04:34,720
even extorting businesses but some operations that pump out fake reviews

62
00:04:32,479 --> 00:04:40,000
have become more sophisticated even going as far as to try to influence

63
00:04:36,720 --> 00:04:41,840
conversations on huge sites like reddit

64
00:04:40,000 --> 00:04:46,400
by taking care to maintain the appearance of a legitimate user while

65
00:04:44,400 --> 00:04:50,000
steering the conversation around a product or a service in a certain

66
00:04:48,960 --> 00:04:56,400
direction they can even manipulate the voting system in a way that makes detection

67
00:04:53,680 --> 00:05:01,680
less likely sometimes it's also even more complicated than that and review

68
00:04:58,639 --> 00:05:04,720
integrity can be damaged by legitimate

69
00:05:01,680 --> 00:05:07,280
users on steam for example groups of

70
00:05:04,720 --> 00:05:12,400
gamers have been known to review bomb titles by game developers who have made

71
00:05:09,520 --> 00:05:16,400
unpopular decisions that are completely independent of the quality of the actual

72
00:05:15,199 --> 00:05:23,199
game now some of the more reputable review sites have tried to combat such behavior

73
00:05:21,039 --> 00:05:27,520
with actual human employees that can look for this type of subterfuge and

74
00:05:25,360 --> 00:05:31,840
stop it but even if you're looking at reviews that are entirely honest

75
00:05:29,680 --> 00:05:36,320
remember that less than two percent of consumers actually take the time to

76
00:05:33,919 --> 00:05:39,759
write reviews and much like the people who show up at a

77
00:05:37,759 --> 00:05:44,479
city council meeting they're not necessarily representative of the

78
00:05:41,759 --> 00:05:48,400
opinions of the general population so with that in mind are we saying that

79
00:05:46,560 --> 00:05:52,400
online reviews are worthless well of course not just remember to keep

80
00:05:51,039 --> 00:05:55,759
your wits about you when you're reading them if you wouldn't take investment

81
00:05:54,560 --> 00:06:01,280
advice from you know your bankrupt cousin over thanksgiving dinner then you probably

82
00:06:00,080 --> 00:06:04,800
shouldn't take their advice on amazon.com either

83
00:06:05,280 --> 00:06:12,080
speaking of advice here's some advice private internet access supports a

84
00:06:09,759 --> 00:06:16,160
variety of vpn protocols and types of encryption and authentication this

85
00:06:13,919 --> 00:06:21,280
allows you to dial in the exact level of privacy protection that you need from

86
00:06:18,639 --> 00:06:27,759
your vpn they've got apps for Windows macOS Android iOS Linux and google

87
00:06:24,479 --> 00:06:31,120
chrome and they've got over 3 000 bare

88
00:06:27,759 --> 00:06:33,680
metal servers in 44 locations across 28

89
00:06:31,120 --> 00:06:37,600
countries with pia you can connect up to five devices at the same time with a

90
00:06:35,440 --> 00:06:42,240
single account and their apps include dns leak protection and ipv6 leak

91
00:06:40,160 --> 00:06:45,759
protection their ip cloaking allows you to hide your true ip address and

92
00:06:43,759 --> 00:06:49,759
geographic location to get around pesky censorship and you can check it out at

93
00:06:47,680 --> 00:06:53,919
LMG.gigi pia techquickie we're going to have that

94
00:06:51,680 --> 00:06:57,840
linked below so thanks for watching guys like or dislike check out our other

95
00:06:55,840 --> 00:07:02,080
videos and leave a comment with a video suggestion we really like doing these

96
00:06:59,680 --> 00:07:05,520
topics on the things that you guys want to see also while you're down there

97
00:07:04,080 --> 00:07:10,960
don't forget to subscribe and follow so you don't miss any future fastest

98
00:07:07,520 --> 00:07:10,960
possible episodes
