{"video_id":"nvVafMi0l68","title":"We need Action - Right to Repair Explained","channel":"Linus Tech Tips","show":"Linus Tech Tips","published_at":"2021-05-05T14:53:29Z","duration_s":851,"segments":[{"start_s":0.08,"end_s":5.839,"text":"there's a troubling trend in the technology industry more and more the","speaker":null,"is_sponsor":0},{"start_s":3.6,"end_s":10.4,"text":"devices we buy are becoming locked down through a combination of hardware and","speaker":null,"is_sponsor":0},{"start_s":7.68,"end_s":15.12,"text":"software that's designed to prevent us and independent shops from upgrading","speaker":null,"is_sponsor":0},{"start_s":12.8,"end_s":19.68,"text":"repairing and in some shocking cases even using them in ways that aren't","speaker":null,"is_sponsor":0},{"start_s":17.199,"end_s":23.519,"text":"sanctioned by the original manufacturer this tight integration has brought us","speaker":null,"is_sponsor":0},{"start_s":21.6,"end_s":28.4,"text":"improvements like smaller and less expensive gadgets but it's come at the","speaker":null,"is_sponsor":0},{"start_s":26.0,"end_s":32.96,"text":"cost of producing more waste making repairs unnecessarily expensive and","speaker":null,"is_sponsor":0},{"start_s":30.4,"end_s":37.92,"text":"inaccessible and even manufacturers trying to use their control over your","speaker":null,"is_sponsor":0},{"start_s":34.96,"end_s":43.44,"text":"electronics to remove functionality unless you agree to pony up a monthly","speaker":null,"is_sponsor":0},{"start_s":40.0,"end_s":45.6,"text":"subscription fee i mean i'm sorry what","speaker":null,"is_sponsor":0},{"start_s":43.44,"end_s":50.239,"text":"making deals and then altering them after the fact how is that even legal it","speaker":null,"is_sponsor":0},{"start_s":48.399,"end_s":55.28,"text":"sounds like some kind of fictional dystopia doesn't it but it's not","speaker":null,"is_sponsor":0},{"start_s":52.96,"end_s":59.68,"text":"it's real and it's right now thankfully we do have a solution called","speaker":null,"is_sponsor":0},{"start_s":57.52,"end_s":64.72,"text":"right to repair but before we can take it from a concept to actual legislation","speaker":null,"is_sponsor":0},{"start_s":62.399,"end_s":68.479,"text":"that protects consumers small businesses and the environment we need to talk","speaker":null,"is_sponsor":0},{"start_s":66.56,"end_s":72.799,"text":"about it and make sure that we are all on the same page after i tell you about","speaker":null,"is_sponsor":0},{"start_s":70.56,"end_s":77.04,"text":"our sponsor glassware instantly see your current and past network activity detect","speaker":null,"is_sponsor":0},{"start_s":74.88,"end_s":81.6,"text":"malware and block badly behaving apps on your pc or Android device with glassware","speaker":null,"is_sponsor":0},{"start_s":79.2,"end_s":85.0,"text":"use offer code Linus to get 25 off at the link below","speaker":null,"is_sponsor":0},{"start_s":91.52,"end_s":98.56,"text":"every time we bring up right to repair i am surprised afresh to see that the vast","speaker":null,"is_sponsor":0},{"start_s":96.56,"end_s":103.119,"text":"majority of the opposition to it comes from either people who haven't had it","speaker":null,"is_sponsor":0},{"start_s":100.479,"end_s":108.0,"text":"explained to them properly or from folks that are on board with right to repair","speaker":null,"is_sponsor":0},{"start_s":105.68,"end_s":112.88,"text":"even though they don't realize it yet so for that reason i think we should start","speaker":null,"is_sponsor":0},{"start_s":110.0,"end_s":117.84,"text":"with what right to repair is not nobody is calling for manufacturers to","speaker":null,"is_sponsor":0},{"start_s":115.52,"end_s":123.04,"text":"be forced with a gun to their head to repair your stuff now many oems these","speaker":null,"is_sponsor":0},{"start_s":120.399,"end_s":127.04,"text":"days do offer voluntary repair programs for their products and sometimes they're","speaker":null,"is_sponsor":0},{"start_s":125.28,"end_s":131.2,"text":"an extension of the warranty like with cos's headphones where they will repair","speaker":null,"is_sponsor":0},{"start_s":129.119,"end_s":135.76,"text":"or replace your headphones for free as long as you pay the shipping fees these","speaker":null,"is_sponsor":0},{"start_s":133.2,"end_s":140.4,"text":"types of repair programs are great for consumers but forcing a product","speaker":null,"is_sponsor":0},{"start_s":138.239,"end_s":143.84,"text":"manufacturer to implement one could add costs that will either need to be","speaker":null,"is_sponsor":0},{"start_s":141.84,"end_s":148.08,"text":"absorbed by the business potentially putting it in jeopardy or passed along","speaker":null,"is_sponsor":0},{"start_s":146.319,"end_s":150.56,"text":"to the customer potentially making the product more expensive in the first","speaker":null,"is_sponsor":0},{"start_s":149.68,"end_s":157.04,"text":"place another common argument is that right to repair legislation would hurt innovation","speaker":null,"is_sponsor":0},{"start_s":155.2,"end_s":161.28,"text":"and on the surface this one sounds reasonable i mean if i'm apple why","speaker":null,"is_sponsor":0},{"start_s":159.28,"end_s":165.519,"text":"should i bother developing a new iphone if i'll be immediately forced to give","speaker":null,"is_sponsor":0},{"start_s":163.28,"end_s":170.4,"text":"the plans for every component to third parties who can then make their own","speaker":null,"is_sponsor":0},{"start_s":167.12,"end_s":173.2,"text":"iphone without the upfront r d this is a","speaker":null,"is_sponsor":0},{"start_s":170.4,"end_s":177.44,"text":"perfect example of a straw man argument most of the electronics repair industry","speaker":null,"is_sponsor":0},{"start_s":175.12,"end_s":182.0,"text":"is small shops performing relatively simple jobs like screen replacements and","speaker":null,"is_sponsor":0},{"start_s":179.84,"end_s":186.48,"text":"keyboard repairs these are things that wouldn't require apple to give up enough","speaker":null,"is_sponsor":0},{"start_s":184.239,"end_s":190.72,"text":"details about these parts for someone to make their own","speaker":null,"is_sponsor":0},{"start_s":187.84,"end_s":195.44,"text":"except when they might do just that leading us perfectly to opposition point","speaker":null,"is_sponsor":0},{"start_s":192.959,"end_s":200.56,"text":"number three if manufacturers can't protect their users against fake or","speaker":null,"is_sponsor":0},{"start_s":198.239,"end_s":204.879,"text":"reverse engineered sketchy parts there is no way to ensure that the customer","speaker":null,"is_sponsor":0},{"start_s":202.64,"end_s":210.959,"text":"experience will be a safe and positive one think of this apple makes the news","speaker":null,"is_sponsor":0},{"start_s":208.0,"end_s":215.519,"text":"every time an iphone lights on fire and anyone who only skims the headlines is","speaker":null,"is_sponsor":0},{"start_s":213.04,"end_s":220.319,"text":"going to miss important details like if the user had a shoddy third party","speaker":null,"is_sponsor":0},{"start_s":217.76,"end_s":224.08,"text":"charger or screwed up a diy battery replacement that's a fair point because","speaker":null,"is_sponsor":0},{"start_s":222.64,"end_s":228.879,"text":"this kind of thing can cause immeasurable long-term damage to a brand","speaker":null,"is_sponsor":0},{"start_s":226.64,"end_s":233.2,"text":"so it sure is a good thing that no one is asking for that either","speaker":null,"is_sponsor":0},{"start_s":231.2,"end_s":237.92,"text":"with right to repair no one should be able to build another company's device","speaker":null,"is_sponsor":0},{"start_s":235.44,"end_s":243.12,"text":"entirely with third-party components or manufacture patent infringing parts","speaker":null,"is_sponsor":0},{"start_s":240.56,"end_s":248.48,"text":"what they should have is the right to access oem components and resources to","speaker":null,"is_sponsor":0},{"start_s":246.08,"end_s":254.4,"text":"make repairs to consumers devices when required and the craziest part of this","speaker":null,"is_sponsor":0},{"start_s":251.84,"end_s":259.04,"text":"controversial stance is how uncontroversial it already is in the","speaker":null,"is_sponsor":0},{"start_s":257.04,"end_s":262.4,"text":"automotive industry we'll talk a bit more about that later on that note","speaker":null,"is_sponsor":0},{"start_s":260.88,"end_s":266.16,"text":"though we have a few videos coming out on some very cool electric vehicles so","speaker":null,"is_sponsor":0},{"start_s":264.32,"end_s":271.04,"text":"make sure that you're subscribed now the last argument against right to repair","speaker":null,"is_sponsor":0},{"start_s":268.8,"end_s":276.479,"text":"yes you in the back of the room go well i don't want to repair my own stuff","speaker":null,"is_sponsor":0},{"start_s":273.919,"end_s":281.36,"text":"ah yes but that's the thing right to repair means you have the right","speaker":null,"is_sponsor":0},{"start_s":279.44,"end_s":286.0,"text":"to repair it you can still go out and buy a new one or you can have someone","speaker":null,"is_sponsor":0},{"start_s":283.6,"end_s":290.72,"text":"else exercise their right to repair it for you just like with your car where a","speaker":null,"is_sponsor":0},{"start_s":288.32,"end_s":294.8,"text":"combination of laws and industry norms ensures that decades after production","speaker":null,"is_sponsor":0},{"start_s":293.12,"end_s":300.639,"text":"ended you can still get new breaks for your 97 datsun but enough about what it","speaker":null,"is_sponsor":0},{"start_s":297.36,"end_s":303.44,"text":"isn't what is it then right to repair","speaker":null,"is_sponsor":0},{"start_s":300.639,"end_s":308.479,"text":"supporters know that there's no single perfect solution that's ready made right","speaker":null,"is_sponsor":0},{"start_s":305.199,"end_s":310.32,"text":"now but what it's about is figuring out","speaker":null,"is_sponsor":0},{"start_s":308.479,"end_s":315.44,"text":"how to tackle the problems that i just outlined with the goal of improving","speaker":null,"is_sponsor":0},{"start_s":312.72,"end_s":320.639,"text":"consumer choice and freedom here's a hot take for you anyone who fully","speaker":null,"is_sponsor":0},{"start_s":317.919,"end_s":327.12,"text":"understands right to repair and opposes it opposes individual freedom it really","speaker":null,"is_sponsor":0},{"start_s":324.32,"end_s":330.56,"text":"honest to goodness is that simple","speaker":null,"is_sponsor":0},{"start_s":328.08,"end_s":334.56,"text":"so then particularly in america we're getting branded anti-freedom is pretty","speaker":null,"is_sponsor":0},{"start_s":333.199,"end_s":341.199,"text":"undesirable how is it that lawmakers lobbyists and","speaker":null,"is_sponsor":0},{"start_s":337.28,"end_s":344.639,"text":"corporations are working so hard at it","speaker":null,"is_sponsor":0},{"start_s":341.199,"end_s":344.639,"text":"did you really have to ask","speaker":null,"is_sponsor":0},{"start_s":345.44,"end_s":351.28,"text":"i mean think about it what do you think is more profitable","speaker":null,"is_sponsor":0},{"start_s":349.199,"end_s":355.12,"text":"selling you a screen for seventy dollars and billing an hour or two of technician","speaker":null,"is_sponsor":0},{"start_s":353.199,"end_s":358.0,"text":"time to replace it or selling you a brand new phone for over a thousand","speaker":null,"is_sponsor":0},{"start_s":356.96,"end_s":363.199,"text":"dollars and don't get me wrong i'm a business owner","speaker":null,"is_sponsor":0},{"start_s":361.039,"end_s":367.36,"text":"i'm not some kind of anti-capitalism activist if my business has an","speaker":null,"is_sponsor":0},{"start_s":365.199,"end_s":371.36,"text":"opportunity to make money long time viewers are going to know i'm","speaker":null,"is_sponsor":0},{"start_s":368.8,"end_s":377.28,"text":"into it but a business model that is designed to force you to buy more is","speaker":null,"is_sponsor":0},{"start_s":374.479,"end_s":382.16,"text":"unethical at best which in my mind is just another word for something that","speaker":null,"is_sponsor":0},{"start_s":379.44,"end_s":386.96,"text":"should be illegal but just isn't yet and before you guys say it planned","speaker":null,"is_sponsor":0},{"start_s":384.4,"end_s":391.759,"text":"obsolescence manufacturers forcing you to buy a new one by breaking the old one","speaker":null,"is_sponsor":0},{"start_s":388.8,"end_s":396.319,"text":"that is not some kind of tinfoil hat conspiracy theory that is a real thing","speaker":null,"is_sponsor":0},{"start_s":394.08,"end_s":400.08,"text":"and has been for decades after the great depression it was","speaker":null,"is_sponsor":0},{"start_s":397.759,"end_s":404.4,"text":"discussed that the things that we use should all be made to fail after a","speaker":null,"is_sponsor":0},{"start_s":401.68,"end_s":408.72,"text":"certain amount of time or have specific dates where they can no longer be used","speaker":null,"is_sponsor":0},{"start_s":406.56,"end_s":413.36,"text":"to increase consumerism for the purpose of strengthening the economy i can't","speaker":null,"is_sponsor":0},{"start_s":410.96,"end_s":417.759,"text":"even make this stuff up guys and since manufacturers aren't penalized for the","speaker":null,"is_sponsor":0},{"start_s":415.68,"end_s":420.479,"text":"excess waste that this mentality generates","speaker":null,"is_sponsor":0},{"start_s":418.8,"end_s":423.44,"text":"there's never been an incentive for them to go back to making longer lasting","speaker":null,"is_sponsor":0},{"start_s":422.479,"end_s":430.4,"text":"stuff i mean if you want to see some brilliant examples of planned obsolescence in the","speaker":null,"is_sponsor":0},{"start_s":427.52,"end_s":434.479,"text":"real world veritasium just uploaded an excellent video looking at how the light","speaker":null,"is_sponsor":0},{"start_s":432.08,"end_s":439.12,"text":"bulb industry went out of their way to engineer inferior light bulbs so","speaker":null,"is_sponsor":0},{"start_s":436.88,"end_s":444.16,"text":"consumers would have to buy more of them going even as far as to find companies","speaker":null,"is_sponsor":0},{"start_s":441.84,"end_s":448.16,"text":"that produced better bulbs i ran into this personally just a few","speaker":null,"is_sponsor":0},{"start_s":446.08,"end_s":452.88,"text":"weeks ago when i purchased my new home the previous owner said to me yeah the","speaker":null,"is_sponsor":0},{"start_s":450.639,"end_s":456.56,"text":"clothes dryer it's pretty ugly and it's real old but i had a service technician","speaker":null,"is_sponsor":0},{"start_s":454.88,"end_s":460.8,"text":"come in just a couple of years ago to replace the belt and he basically said","speaker":null,"is_sponsor":0},{"start_s":458.88,"end_s":464.08,"text":"don't you ever throw this thing away they don't make them like this anymore","speaker":null,"is_sponsor":0},{"start_s":462.319,"end_s":468.4,"text":"and that example of right to repair in action is so good because it","speaker":null,"is_sponsor":0},{"start_s":466.16,"end_s":473.199,"text":"demonstrates why the status quo isn't good enough and why we need new laws to","speaker":null,"is_sponsor":0},{"start_s":471.199,"end_s":477.44,"text":"address new exploitative business strategies because here's the thing","speaker":null,"is_sponsor":0},{"start_s":475.599,"end_s":482.639,"text":"nothing prevents me from making the choice to repair that dryer rather than","speaker":null,"is_sponsor":0},{"start_s":480.319,"end_s":487.199,"text":"replace it but in the electronics industry which by the way in case you","speaker":null,"is_sponsor":0},{"start_s":484.8,"end_s":492.56,"text":"didn't notice is quickly becoming every industry the same company can both","speaker":null,"is_sponsor":0},{"start_s":489.919,"end_s":497.52,"text":"profit by selling more goods and have the ability to remotely","speaker":null,"is_sponsor":0},{"start_s":495.12,"end_s":501.84,"text":"those goods forcing customers to buy more of them even if they work just fine","speaker":null,"is_sponsor":0},{"start_s":500.0,"end_s":506.4,"text":"i mean that is a clear conflict of interest if i've ever seen one","speaker":null,"is_sponsor":0},{"start_s":503.84,"end_s":510.24,"text":"so then back to phones for a moment i mean it's not like you can't repair them","speaker":null,"is_sponsor":0},{"start_s":508.0,"end_s":515.599,"text":"at all apple will happily sell you applecare for 150 bucks or offer you","speaker":null,"is_sponsor":0},{"start_s":513.279,"end_s":518.64,"text":"repair services if you opt it out only","speaker":null,"is_sponsor":0},{"start_s":516.479,"end_s":524.72,"text":"like so many things in life the prices for uninsured repairs often don't make","speaker":null,"is_sponsor":0},{"start_s":521.36,"end_s":526.32,"text":"any sense a screen replacement for 300","speaker":null,"is_sponsor":0},{"start_s":524.72,"end_s":531.279,"text":"us dollars and that assumes that you have an apple","speaker":null,"is_sponsor":0},{"start_s":528.72,"end_s":534.56,"text":"store nearby that you can walk into or that you can live without your phone for","speaker":null,"is_sponsor":0},{"start_s":532.8,"end_s":538.8,"text":"a week while it's in the mail given the estimated cost of 70 for the","speaker":null,"is_sponsor":0},{"start_s":537.2,"end_s":544.72,"text":"screen of apple's latest and greatest phone and apple's reported genius","speaker":null,"is_sponsor":0},{"start_s":541.36,"end_s":546.8,"text":"salaries of about 20 to 25 an hour i","speaker":null,"is_sponsor":0},{"start_s":544.72,"end_s":551.839,"text":"think it's pretty clear that this is less about taking care of customers","speaker":null,"is_sponsor":0},{"start_s":549.279,"end_s":556.24,"text":"while covering their costs and more about nudging customers towards a shiny","speaker":null,"is_sponsor":0},{"start_s":554.08,"end_s":559.76,"text":"brand new device since they're already in the store anyway and oh it only costs","speaker":null,"is_sponsor":0},{"start_s":558.56,"end_s":566.32,"text":"a few hundred dollars more than repairing the screen doesn't it now that's where independent repair shops","speaker":null,"is_sponsor":0},{"start_s":563.36,"end_s":570.8,"text":"are supposed to come in and they have done so for years","speaker":null,"is_sponsor":0},{"start_s":568.08,"end_s":574.64,"text":"the problem is that over the years apple has attacked this industry going as far","speaker":null,"is_sponsor":0},{"start_s":572.88,"end_s":578.88,"text":"as rating shops over their stock of replacement parts if it has an apple","speaker":null,"is_sponsor":0},{"start_s":576.72,"end_s":582.64,"text":"logo on it and refusing to provide diagnostic tools that wouldn't be","speaker":null,"is_sponsor":0},{"start_s":580.64,"end_s":586.399,"text":"necessary if apple didn't specifically create barriers that require these","speaker":null,"is_sponsor":0},{"start_s":584.72,"end_s":591.12,"text":"diagnostic tools now to apple's credit they have made","speaker":null,"is_sponsor":0},{"start_s":588.88,"end_s":595.12,"text":"progress in recent years and they've even made parts available to members of","speaker":null,"is_sponsor":0},{"start_s":592.959,"end_s":599.6,"text":"the independent repair provider program but joining the program reportedly comes","speaker":null,"is_sponsor":0},{"start_s":597.12,"end_s":604.959,"text":"with some onerous requirements including submitting to unscheduled inspections","speaker":null,"is_sponsor":0},{"start_s":602.56,"end_s":610.48,"text":"from apple remember though this isn't just about the iphone or apple it's","speaker":null,"is_sponsor":0},{"start_s":607.6,"end_s":616.24,"text":"about consumer choice and freedom and apple deciding to grant its customers a","speaker":null,"is_sponsor":0},{"start_s":614.399,"end_s":621.279,"text":"little bit more ownership of their own devices that they paid for is not","speaker":null,"is_sponsor":0},{"start_s":618.72,"end_s":627.279,"text":"consumer choice and it's not freedom that should be a right not something","speaker":null,"is_sponsor":0},{"start_s":623.68,"end_s":628.88,"text":"that apple grants at its discretion","speaker":null,"is_sponsor":0},{"start_s":627.279,"end_s":633.2,"text":"another goal of right to repair is keeping devices out of landfills we're","speaker":null,"is_sponsor":0},{"start_s":630.959,"end_s":638.72,"text":"producing over 50 million metric tons of e-waste per year and a lot of it is","speaker":null,"is_sponsor":0},{"start_s":636.079,"end_s":642.8,"text":"repairable or even perfectly functional a local electronics refurbisher and","speaker":null,"is_sponsor":0},{"start_s":640.399,"end_s":646.32,"text":"recycler jeep is currently in a legal battle with apple over about a hundred","speaker":null,"is_sponsor":0},{"start_s":644.56,"end_s":650.959,"text":"thousand devices that were refurbished and resold instead of being shredded","speaker":null,"is_sponsor":0},{"start_s":649.04,"end_s":655.36,"text":"according to their agreement with apple now to be clear we're not siding with","speaker":null,"is_sponsor":0},{"start_s":653.12,"end_s":658.72,"text":"jeep here they violated their contract and we have no way of knowing if the","speaker":null,"is_sponsor":0},{"start_s":657.12,"end_s":662.399,"text":"refurbishing that they did was up to apple's standards which could damage","speaker":null,"is_sponsor":0},{"start_s":661.12,"end_s":667.839,"text":"apple's brand but it does raise a larger question","speaker":null,"is_sponsor":0},{"start_s":665.2,"end_s":671.12,"text":"why is apple paying to shred a hundred thousand devices when people could be","speaker":null,"is_sponsor":0},{"start_s":669.76,"end_s":675.92,"text":"using them the answer is right in apple's claim","speaker":null,"is_sponsor":0},{"start_s":672.88,"end_s":678.64,"text":"that part of the 22.6 million in damages","speaker":null,"is_sponsor":0},{"start_s":675.92,"end_s":682.959,"text":"is from lost profit due to gray market sales now i'm not trying to pick solely","speaker":null,"is_sponsor":0},{"start_s":680.959,"end_s":687.04,"text":"on apple here john deere is another company that shamelessly fights against","speaker":null,"is_sponsor":0},{"start_s":685.2,"end_s":691.6,"text":"the interest of their customers and the general public it's just apple's brazen","speaker":null,"is_sponsor":0},{"start_s":689.68,"end_s":695.92,"text":"hypocrisy that makes me keep coming back to them they have a whole page on their","speaker":null,"is_sponsor":0},{"start_s":694.24,"end_s":700.64,"text":"website that is dedicated to how eco-friendly they are but then they","speaker":null,"is_sponsor":0},{"start_s":698.0,"end_s":706.079,"text":"literally spend money to keep working devices out of consumers hands","speaker":null,"is_sponsor":0},{"start_s":703.44,"end_s":710.399,"text":"to be clear apple at least makes an effort through their recycling programs","speaker":null,"is_sponsor":0},{"start_s":708.0,"end_s":716.2,"text":"but any environmentalist can tell you that reduce reuse and recycle are in","speaker":null,"is_sponsor":0},{"start_s":713.2,"end_s":718.64,"text":"that order for a reason recycling","speaker":null,"is_sponsor":0},{"start_s":716.2,"end_s":721.92,"text":"particularly e-waste is not as clean as solution as you might have been led to","speaker":null,"is_sponsor":0},{"start_s":720.24,"end_s":726.959,"text":"believe so with all of this in mind what can we","speaker":null,"is_sponsor":0},{"start_s":725.2,"end_s":731.12,"text":"actually do well right now lewis rossman who has","speaker":null,"is_sponsor":0},{"start_s":728.88,"end_s":735.44,"text":"been a huge advocate for right to repair and operates his own repair shop has a","speaker":null,"is_sponsor":0},{"start_s":733.04,"end_s":739.44,"text":"gofundme going to get a direct ballot initiative published in massachusetts","speaker":null,"is_sponsor":0},{"start_s":737.76,"end_s":743.76,"text":"hopefully this will lead to the push that's needed for right to repair to","speaker":null,"is_sponsor":0},{"start_s":740.88,"end_s":747.44,"text":"become a reality in the electronic space he'll be working with the same firm that","speaker":null,"is_sponsor":0},{"start_s":745.519,"end_s":751.04,"text":"managed to get right to repair pushed to a direct ballot initiative for the","speaker":null,"is_sponsor":0},{"start_s":748.88,"end_s":755.44,"text":"automotive industry which as you'll remember from my examples is a space","speaker":null,"is_sponsor":0},{"start_s":753.279,"end_s":757.839,"text":"where right to repair actually freaking exists","speaker":null,"is_sponsor":0},{"start_s":756.48,"end_s":762.72,"text":"so if you want to support right to repair this is one of the best ways and","speaker":null,"is_sponsor":0},{"start_s":760.32,"end_s":765.68,"text":"the best times to go about it so a link to the gofundme is going to be in the","speaker":null,"is_sponsor":0},{"start_s":764.0,"end_s":769.2,"text":"description down below for you guys to check out i want to see what the LTT","speaker":null,"is_sponsor":0},{"start_s":767.76,"end_s":773.279,"text":"community can do and i'm going to be kicking things off with twenty thousand","speaker":null,"is_sponsor":0},{"start_s":771.12,"end_s":777.36,"text":"dollars from our only fans april fool's gag to get this engine started so let's","speaker":null,"is_sponsor":0},{"start_s":775.519,"end_s":780.959,"text":"go go go boys maybe if you guys contribute enough","speaker":null,"is_sponsor":0},{"start_s":779.04,"end_s":784.399,"text":"we'll actually do some of that crazy stuff no but we're not gonna do that","speaker":null,"is_sponsor":0},{"start_s":782.48,"end_s":787.6,"text":"we're not gonna we're not doing any this video is brought to you by ting","speaker":null,"is_sponsor":0},{"start_s":785.839,"end_s":791.279,"text":"mobile ting mobile has new rates that make it easier than ever to see how much","speaker":null,"is_sponsor":0},{"start_s":789.44,"end_s":796.399,"text":"you can save by switching they've got unlimited talk and text for 10 a month","speaker":null,"is_sponsor":0},{"start_s":794.0,"end_s":800.56,"text":"data plans starting at just 15 a month and unlimited data for 45 dollars a","speaker":null,"is_sponsor":0},{"start_s":798.56,"end_s":804.24,"text":"month and if you liked their previous pay for only what you use plans guess","speaker":null,"is_sponsor":0},{"start_s":802.56,"end_s":808.48,"text":"what they're still there they're called 10 mobile flex plans now and they charge","speaker":null,"is_sponsor":0},{"start_s":806.48,"end_s":812.48,"text":"just five dollars per gig data can even be shared if you have a family plan so","speaker":null,"is_sponsor":0},{"start_s":810.16,"end_s":816.639,"text":"you can connect more phones to save more and if you sign up before april 30th","speaker":null,"is_sponsor":0},{"start_s":814.56,"end_s":820.079,"text":"ting's five gig plan is only twenty dollars for the first six months you'll","speaker":null,"is_sponsor":0},{"start_s":818.56,"end_s":823.76,"text":"get the same nationwide coverage in the us and award-winning customer service","speaker":null,"is_sponsor":0},{"start_s":822.16,"end_s":828.48,"text":"and pretty much any phone works with ting so check them out at","speaker":null,"is_sponsor":0},{"start_s":825.72,"end_s":831.6,"text":"Linus.ting.com and get 25 in credit towards your account","speaker":null,"is_sponsor":0},{"start_s":830.0,"end_s":836.56,"text":"if you guys enjoyed this video you might enjoy one of our previous experiences","speaker":null,"is_sponsor":0},{"start_s":833.68,"end_s":842.16,"text":"with right to repair inconveniences when we broke our imac pro and apple refused","speaker":null,"is_sponsor":0},{"start_s":839.519,"end_s":845.6,"text":"to fix it for us remember guys oh man so many people","speaker":null,"is_sponsor":0},{"start_s":844.16,"end_s":850.92,"text":"thought we wanted them to repair it for free we wanted to pay","speaker":null,"is_sponsor":0},{"start_s":847.36,"end_s":850.92,"text":"they wouldn't do it","speaker":null,"is_sponsor":0}],"full_text":"there's a troubling trend in the technology industry more and more the devices we buy are becoming locked down through a combination of hardware and software that's designed to prevent us and independent shops from upgrading repairing and in some shocking cases even using them in ways that aren't sanctioned by the original manufacturer this tight integration has brought us improvements like smaller and less expensive gadgets but it's come at the cost of producing more waste making repairs unnecessarily expensive and inaccessible and even manufacturers trying to use their control over your electronics to remove functionality unless you agree to pony up a monthly subscription fee i mean i'm sorry what making deals and then altering them after the fact how is that even legal it sounds like some kind of fictional dystopia doesn't it but it's not it's real and it's right now thankfully we do have a solution called right to repair but before we can take it from a concept to actual legislation that protects consumers small businesses and the environment we need to talk about it and make sure that we are all on the same page after i tell you about our sponsor glassware instantly see your current and past network activity detect malware and block badly behaving apps on your pc or Android device with glassware use offer code Linus to get 25 off at the link below every time we bring up right to repair i am surprised afresh to see that the vast majority of the opposition to it comes from either people who haven't had it explained to them properly or from folks that are on board with right to repair even though they don't realize it yet so for that reason i think we should start with what right to repair is not nobody is calling for manufacturers to be forced with a gun to their head to repair your stuff now many oems these days do offer voluntary repair programs for their products and sometimes they're an extension of the warranty like with cos's headphones where they will repair or replace your headphones for free as long as you pay the shipping fees these types of repair programs are great for consumers but forcing a product manufacturer to implement one could add costs that will either need to be absorbed by the business potentially putting it in jeopardy or passed along to the customer potentially making the product more expensive in the first place another common argument is that right to repair legislation would hurt innovation and on the surface this one sounds reasonable i mean if i'm apple why should i bother developing a new iphone if i'll be immediately forced to give the plans for every component to third parties who can then make their own iphone without the upfront r d this is a perfect example of a straw man argument most of the electronics repair industry is small shops performing relatively simple jobs like screen replacements and keyboard repairs these are things that wouldn't require apple to give up enough details about these parts for someone to make their own except when they might do just that leading us perfectly to opposition point number three if manufacturers can't protect their users against fake or reverse engineered sketchy parts there is no way to ensure that the customer experience will be a safe and positive one think of this apple makes the news every time an iphone lights on fire and anyone who only skims the headlines is going to miss important details like if the user had a shoddy third party charger or screwed up a diy battery replacement that's a fair point because this kind of thing can cause immeasurable long-term damage to a brand so it sure is a good thing that no one is asking for that either with right to repair no one should be able to build another company's device entirely with third-party components or manufacture patent infringing parts what they should have is the right to access oem components and resources to make repairs to consumers devices when required and the craziest part of this controversial stance is how uncontroversial it already is in the automotive industry we'll talk a bit more about that later on that note though we have a few videos coming out on some very cool electric vehicles so make sure that you're subscribed now the last argument against right to repair yes you in the back of the room go well i don't want to repair my own stuff ah yes but that's the thing right to repair means you have the right to repair it you can still go out and buy a new one or you can have someone else exercise their right to repair it for you just like with your car where a combination of laws and industry norms ensures that decades after production ended you can still get new breaks for your 97 datsun but enough about what it isn't what is it then right to repair supporters know that there's no single perfect solution that's ready made right now but what it's about is figuring out how to tackle the problems that i just outlined with the goal of improving consumer choice and freedom here's a hot take for you anyone who fully understands right to repair and opposes it opposes individual freedom it really honest to goodness is that simple so then particularly in america we're getting branded anti-freedom is pretty undesirable how is it that lawmakers lobbyists and corporations are working so hard at it did you really have to ask i mean think about it what do you think is more profitable selling you a screen for seventy dollars and billing an hour or two of technician time to replace it or selling you a brand new phone for over a thousand dollars and don't get me wrong i'm a business owner i'm not some kind of anti-capitalism activist if my business has an opportunity to make money long time viewers are going to know i'm into it but a business model that is designed to force you to buy more is unethical at best which in my mind is just another word for something that should be illegal but just isn't yet and before you guys say it planned obsolescence manufacturers forcing you to buy a new one by breaking the old one that is not some kind of tinfoil hat conspiracy theory that is a real thing and has been for decades after the great depression it was discussed that the things that we use should all be made to fail after a certain amount of time or have specific dates where they can no longer be used to increase consumerism for the purpose of strengthening the economy i can't even make this stuff up guys and since manufacturers aren't penalized for the excess waste that this mentality generates there's never been an incentive for them to go back to making longer lasting stuff i mean if you want to see some brilliant examples of planned obsolescence in the real world veritasium just uploaded an excellent video looking at how the light bulb industry went out of their way to engineer inferior light bulbs so consumers would have to buy more of them going even as far as to find companies that produced better bulbs i ran into this personally just a few weeks ago when i purchased my new home the previous owner said to me yeah the clothes dryer it's pretty ugly and it's real old but i had a service technician come in just a couple of years ago to replace the belt and he basically said don't you ever throw this thing away they don't make them like this anymore and that example of right to repair in action is so good because it demonstrates why the status quo isn't good enough and why we need new laws to address new exploitative business strategies because here's the thing nothing prevents me from making the choice to repair that dryer rather than replace it but in the electronics industry which by the way in case you didn't notice is quickly becoming every industry the same company can both profit by selling more goods and have the ability to remotely those goods forcing customers to buy more of them even if they work just fine i mean that is a clear conflict of interest if i've ever seen one so then back to phones for a moment i mean it's not like you can't repair them at all apple will happily sell you applecare for 150 bucks or offer you repair services if you opt it out only like so many things in life the prices for uninsured repairs often don't make any sense a screen replacement for 300 us dollars and that assumes that you have an apple store nearby that you can walk into or that you can live without your phone for a week while it's in the mail given the estimated cost of 70 for the screen of apple's latest and greatest phone and apple's reported genius salaries of about 20 to 25 an hour i think it's pretty clear that this is less about taking care of customers while covering their costs and more about nudging customers towards a shiny brand new device since they're already in the store anyway and oh it only costs a few hundred dollars more than repairing the screen doesn't it now that's where independent repair shops are supposed to come in and they have done so for years the problem is that over the years apple has attacked this industry going as far as rating shops over their stock of replacement parts if it has an apple logo on it and refusing to provide diagnostic tools that wouldn't be necessary if apple didn't specifically create barriers that require these diagnostic tools now to apple's credit they have made progress in recent years and they've even made parts available to members of the independent repair provider program but joining the program reportedly comes with some onerous requirements including submitting to unscheduled inspections from apple remember though this isn't just about the iphone or apple it's about consumer choice and freedom and apple deciding to grant its customers a little bit more ownership of their own devices that they paid for is not consumer choice and it's not freedom that should be a right not something that apple grants at its discretion another goal of right to repair is keeping devices out of landfills we're producing over 50 million metric tons of e-waste per year and a lot of it is repairable or even perfectly functional a local electronics refurbisher and recycler jeep is currently in a legal battle with apple over about a hundred thousand devices that were refurbished and resold instead of being shredded according to their agreement with apple now to be clear we're not siding with jeep here they violated their contract and we have no way of knowing if the refurbishing that they did was up to apple's standards which could damage apple's brand but it does raise a larger question why is apple paying to shred a hundred thousand devices when people could be using them the answer is right in apple's claim that part of the 22.6 million in damages is from lost profit due to gray market sales now i'm not trying to pick solely on apple here john deere is another company that shamelessly fights against the interest of their customers and the general public it's just apple's brazen hypocrisy that makes me keep coming back to them they have a whole page on their website that is dedicated to how eco-friendly they are but then they literally spend money to keep working devices out of consumers hands to be clear apple at least makes an effort through their recycling programs but any environmentalist can tell you that reduce reuse and recycle are in that order for a reason recycling particularly e-waste is not as clean as solution as you might have been led to believe so with all of this in mind what can we actually do well right now lewis rossman who has been a huge advocate for right to repair and operates his own repair shop has a gofundme going to get a direct ballot initiative published in massachusetts hopefully this will lead to the push that's needed for right to repair to become a reality in the electronic space he'll be working with the same firm that managed to get right to repair pushed to a direct ballot initiative for the automotive industry which as you'll remember from my examples is a space where right to repair actually freaking exists so if you want to support right to repair this is one of the best ways and the best times to go about it so a link to the gofundme is going to be in the description down below for you guys to check out i want to see what the LTT community can do and i'm going to be kicking things off with twenty thousand dollars from our only fans april fool's gag to get this engine started so let's go go go boys maybe if you guys contribute enough we'll actually do some of that crazy stuff no but we're not gonna do that we're not gonna we're not doing any this video is brought to you by ting mobile ting mobile has new rates that make it easier than ever to see how much you can save by switching they've got unlimited talk and text for 10 a month data plans starting at just 15 a month and unlimited data for 45 dollars a month and if you liked their previous pay for only what you use plans guess what they're still there they're called 10 mobile flex plans now and they charge just five dollars per gig data can even be shared if you have a family plan so you can connect more phones to save more and if you sign up before april 30th ting's five gig plan is only twenty dollars for the first six months you'll get the same nationwide coverage in the us and award-winning customer service and pretty much any phone works with ting so check them out at Linus.ting.com and get 25 in credit towards your account if you guys enjoyed this video you might enjoy one of our previous experiences with right to repair inconveniences when we broke our imac pro and apple refused to fix it for us remember guys oh man so many people thought we wanted them to repair it for free we wanted to pay they wouldn't do it"}