WEBVTT

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stop transferring things to me I have like 15 people in my queue something's

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ringing I hear noises holy crap this is a nightmare I don't have a fish

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cutris is asking me to solve his wall of text problem

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it may be hard to believe but it has been a full year since Colton got a real

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job I want to hire you oh I can pay you in nft nfts Karen gave some great advice

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whatever the problem is just throw your computer out the window and then you won't have any more problems also you

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can try microwaving it I mean I'll do that right now and I personally answered

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your tech support troubles one-on-one through 3cx's phone system and guess

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what we're doing it again but this time it's a head-to-head competition between

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me and Jake to see who can solve the most of your issues in just one hour and

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since 3cx sponsored this video we're going to be using their new live chat

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hi what can I help you with oh damn it I typoed it bad service phone keeps

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turning on and off have you tried not pressing the power button it doesn't

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turn on the Apple logo appears on a black screen but it never boots on and

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it keeps cycling have you tried contacting Apple about the problem yeah

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but what they say don't work they wanted to go to recovery mode but that don't

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work it don't really connect to my computer what do I do you don't connect

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it to your computer but it's iPhone

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could I fix the brick it's possible but

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that would be something Apple would have to advise you on I'm afraid this might

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require new hardware can I put it in rice no that's not going to do anything

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unless you dropped it in water and even then it probably won't do anything sorry

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there's not much else I can do for you can I mark this issue resolved the

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challenge is to solve people's problems but we will accept a no solution answer

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if the customer is satisfied unfortunately Andrew was left still

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hungry for answers at least he had some rice to solve his hunger issues my NZXT

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AIO makes loud clicking noises on my CPUs and are having lows I think it's an air bubble I'm not sure how to get it

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out I tried putting this still water but it did not help sounds like your AIO is

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starting to die your best bet is going

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to be contacting NZXT I guess I've had like so many AOS die on me

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are you satisfied with this

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I'm done I've done one I've done one yes

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oh I got a new fish oh crap I typoed it again I only have

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2.5 of my five acres blanket in and Wi-Fi I want to add long range outdoor

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access points to the front and rear so I can do yard work while streaming Tech

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tips

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do you have a PoE network switch no where's your main network switch in my

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house I have Ethernet plumbed to most of my outbuildings and they all have Google

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Wi-Fi points in them I have tp-link CP links to use to connect to the barn in

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the back and then I have a tp-link Armada ac1200 that I want to install

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I've just been too lazy to do it okay I

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need another AC 1200 to run to the front yard okay give me a minute to think

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about this one okay here's my full street address you can check out the

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layout of the Wi-Fi points on Google Maps everything except a small barn in

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the back has an Ethernet connection back to the main house and we have a total of

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six mesh Wi-Fi points but it's not enough okay the way to deal with this

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unfortunately is going to involve a commercial solution what's your budget

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are you available for a call Timothy was not available for a call oh I got one do

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I have to read it like verbatim yes Hello Connor I would never say that be

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like what's up Connor what's up Connor my mouse always double clicks I've

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updated the drivers and tried different mice but it's the same result different

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mice in getting the same result huh that's a hard one

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you get double clicks even with different mice yep

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well brother this one

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this is hard have you tried the mouse on a different computer yes I have and it

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didn't have the same problem there um is it every time or only occasionally

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not every time but it happens a lot not

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every time it happens a lot hmm Oh weird usually when you have a double

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clicking issue it's because your mouse switch is broken or maybe like a

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firmware issue in the mouse but it's weird that he's having it a multiple

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mice do you have a spare disc somewhere disc as in CD or dvd it really does

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sound kind of like a driver or software issue so to rule it out you could

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reinstall Windows on a different drive like a hard drive or an SSD and see if

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the issue persists huh I'll try that thanks so much I am satisfied with the

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solution yes cool okay I got rid of that one oh my gosh this is stressful there's

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so many chats I haven't even opened setting up port forwarding to host games

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for my PC the ports have been opened in the PC firewall and the router correct

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the same ports in both of them if your system has a firewall on it you will

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open the port it's called port

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forwarding so you can forward your external Port so you pick one three three seven you could forward that to

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Port 50 if you wanted that's why it's called forwarding most tutorials say to

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use the same or Simplicity I'd probably

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follow that

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huh things are not looking for Linus

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oh crap I'm gonna get a little overwhelmed here I'm gonna need a macro

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for hi what can I help you with how do I get back to stock Android what the [ __ ]

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I think I have to transfer you to

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someone more transferring a call to your opponent gives them a point Linus is

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hoping Jake takes the bait odds are this will waste more of his time than it has

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of mine hi there Isabel yes hello hi

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okay Isabelle has two problems but she needs a bit of guidance first she's

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trying to uninstall McAfee an easy task that is made Faster by assisting her

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through 3cx's video chat feature you were wondering how to uninstall McAfee

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have you ever uninstalled the program before a long long time ago I was maybe

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12 messing around with a computer or something perfect okay so you're just

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gonna press the Windows button okay Windows button yep and then just start

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typing the word program it should bring up add or remove programs in the control

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panel all right so now what Okay now click on that right below app list I see

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a list of apps I have perfect so you're gonna search for mcaf e e oh I found all

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three of them that I apparently have yep so there should be three little dots

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that's called the hamburger menu so you're gonna click that and there should be an uninstall you're gonna do those

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one at a time here uninstall okay one of them's taking its time but they're all

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good now you might have to do them one at a time uh because sometimes it can be

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a little bit fussy about uninstalling multiple programs at once awesome

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okay so sorry where are you at Isabelle oh now that they are gone it's gone now

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okay so Magazine's gone perfect okay you guys gotta stop transferring things to

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me I have like 15 people in my queue

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what was your other problem again I just wanted to see if there was anything I

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could do to help my laptop just not be like so hot all the time uh not really

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much I can do about that what model of laptop is it

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um G5 um Dell something I don't believe Dell

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has any kind of tool for adjusting your fan curve so that's just how it runs

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unfortunately um do you suggest buying one of those cool things I used one of those metal

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a cool air gets conducted you know no they don't really do anything I'm afraid

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ah darn okay well I'm gonna have to let you go you have done an amazing job I

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don't know how to do everything so you do and thank you so much and thank you

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for all you do for everyone thanks Isabel two problems two points we're

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counting it let's check in with Jake and his transferred call I mean might need

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to refer this person to like Google support line is transferred Carson who

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rooted and flashed their pixel with pixel experience they're trying to get

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back to stock Android but still

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daddy chips no way

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I don't care what his problem is if he can't solve it I don't even want to try

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what is Dr cutris doing here cutris is

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asking me to solve his wall of text problem tldr Dr cutris is having issues

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booting into Windows properly and when he does he can't use basic things like

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Windows Explorer the the risk of me providing Tech Support to you is that if

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I get anything wrong you're gonna totally call me on it if I had to guess

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I would say it's time to pull all the data off of that drive as quickly and

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safely as possible and never use it again because what I suspect based on

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that you've got some kind of very small very selective probably corruption is

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that it's either the drive or and this

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is this is a much worse case scenario it could be that your PCIe controller on

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your CPU is getting out errors into your

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data which is not impossible but less likely I can go in through the login

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screen and I just get black with the mouse cursor open task manager and

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through task manager I can run every program except any of the fancy window

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those 10 Windows the fact the OS is still booting at all but you're not able

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to launch particular functions I used to be getting about one blue screen every

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two to three months for the last few years it sounds a lot like what you'd

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kind of run into if your storage got disconnected outright kind of

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temporarily and you could interact with anything that was in RAM but as soon as

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you tried to grab anything from Storage it's just like irk not there I am

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diagnosing bad controller but this is based on the very limited information

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that I have can I Mark your issue resolved um I'm not satisfied but you've

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done the best you can but you want me to send you a free SSD or what Ian no I've

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got tons of ssds that my problem that

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you are as qualified if not more so than me to diagnose this issue do you think

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I've got it right I mean yes I would have accepted it Go build a new pc maybe

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if I'd use our dims instead of consumer

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memory and then that's a conversation for zenfor absolutely all right thanks

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dude good enough

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rampant thermal issues I've been dealing with for a year and a half top-end system but I can't play anything that

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requires 3D rendering as the GPU overheats and shuts the PC down I wish I

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could like screen share with these people

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okay he's got to call me hello okay

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let's see this computer you shouldn't be having airflow problems I'm gonna be

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honest does that fan blowing into the side of it fix the problem

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um it's a stop cap it allows me to play my MMO from a 1999. uh whereas even that

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would uh cause power issues so it's it is cooling it to an extent have you

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tried downloading like Hardware info or yeah I've got Hardware info nice

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background I like it oh yeah thanks so if you go to your GPU what are your

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temps like right now not really doing anything uh GPU

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53.7 53.6 53.8 on value men and Max if

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you scroll down a bit more you might be able to see the fan speed as well all

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right 97 and 995 if that's not nothing

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is it really hot in the room you're in it's very hot in here I live in Texas

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93 Fahrenheit outside uh that's only

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like 34 degrees so that's not bad your computer shouldn't be overheating

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because of that if you load up a game have you watched the temp graph uh yeah

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it jumps to high 80s real fast because 80 is not that bad and they're going to

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start creeping into the 90s and and then by the time I realize that my system

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shut down so what's your CPU temperature at right now 59.1 59.00 you've got a

00:12:04.500 --> 00:12:10.140
huge fan blowing at them at this point if you're still having problems it seems

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like there's something else in the chain that's causing you issues that's why I

00:12:12.120 --> 00:12:18.120
want to check the temps of both your CPU and GPU while you're running and if what

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you end up having is a crash could potentially be power related I've

00:12:21.060 --> 00:12:26.279
actually seen people like have their computer on carpet and like when it

00:12:24.600 --> 00:12:29.519
heats up it chokes the power supply which causes it to shut off clearly you

00:12:28.140 --> 00:12:33.600
don't have that but if your power supply is under specked for the build that

00:12:31.980 --> 00:12:37.440
could cause problems and you said you tried a different GPU right uh yeah I've

00:12:35.820 --> 00:12:41.760
got a 6900 XT and the 3090 and you have the same

00:12:39.600 --> 00:12:45.060
problem on both exact same problems on both do you have anything that you could

00:12:43.079 --> 00:12:49.920
open up to like put a load on it maybe the heaviest heftiest game you got I

00:12:48.120 --> 00:12:55.320
mean again it was doing the exact same thing with the 6900 too maybe you're

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having an issue with Precision boost overdrive it's kind of like automatic

00:12:57.120 --> 00:13:02.160
overclocking and certain chips that if

00:13:00.360 --> 00:13:06.480
you if you got kind of unlucky with the silicone Lottery silicone silicon

00:13:04.260 --> 00:13:12.420
Lottery you can end up with a chip that can't handle PBO I had the same issue on

00:13:09.420 --> 00:13:15.420
my 5900x go into your BIOS it'll be like

00:13:12.420 --> 00:13:16.860
a PBO setting or performance mode or

00:13:15.420 --> 00:13:19.920
something like that try setting that to off actually we could do this live but

00:13:18.540 --> 00:13:23.220
oh but we're gonna lose their call aren't we Pro tip try not to call for

00:13:22.019 --> 00:13:26.639
tech support on the computer you're using tweet at me if it fixes your

00:13:25.079 --> 00:13:30.000
problem we'll do man we'll do all right I got a bunch more people to help thanks

00:13:28.260 --> 00:13:34.200
for talking Derek yeah yeah sure man Jake scores another point but he spent a

00:13:32.459 --> 00:13:38.220
lot of time on one call let's see how Linus is doing hi there so mad or

00:13:36.240 --> 00:13:43.320
Matthew you can go my man Matthew pays for 400 megabit internet but he's only

00:13:40.440 --> 00:13:48.480
getting 90 on multiple wired devices his roommate's Xbox has no issues and speeds

00:13:45.720 --> 00:13:52.800
over Wi-Fi can reach 420 megabit per second nice he he's changed out his

00:13:50.519 --> 00:13:56.820
network cable trying both cat 6 and Cat 8 but to no avail so your Xbox series X

00:13:55.380 --> 00:14:00.420
how are you testing that speed you're using like a built-in speed test or are

00:13:58.680 --> 00:14:05.160
you downloading games but downloading games and then also I just go into the

00:14:02.279 --> 00:14:10.680
system settings and then run the speed test on there what I suspect then is

00:14:07.680 --> 00:14:13.079
that you could have bad ports on your

00:14:10.680 --> 00:14:18.779
router have you tried switching the good Port that's fast and connecting your

00:14:15.480 --> 00:14:21.000
Xbox to that Port that was my next cause

00:14:18.779 --> 00:14:24.839
honestly at that point regardless of the outcome it sounds like you might have

00:14:22.740 --> 00:14:28.019
some bad ports on your Netgear router which is not the end of the world you

00:14:26.279 --> 00:14:30.720
can still use it as long as the Wi-Fi is good and as long as the routing

00:14:29.279 --> 00:14:34.920
functionality is working which it sounds like it is because your Wi-Fi is fast

00:14:32.279 --> 00:14:38.100
what I would do is I would just buy a cheap network switch and then you take

00:14:36.360 --> 00:14:41.519
that good Port that's on your router plug that into your network switch and

00:14:40.079 --> 00:14:46.139
plug everything else into your network switch and then your golden nope it'll

00:14:44.699 --> 00:14:50.940
share that fast link all right thanks Matt awesome thank you that was easy

00:14:48.500 --> 00:14:54.839
holy crap okay that's a scary one Frederick is experiencing audio dropouts

00:14:53.160 --> 00:14:59.579
through his audio interface even when his core i7 is only under medium load

00:14:57.480 --> 00:15:04.139
he's changed sample rate buffer size cables even different audio interfaces

00:15:01.980 --> 00:15:08.880
but it's always the same result the only thing that helps is resetting his audio

00:15:06.120 --> 00:15:12.480
interface hello there hello the first question I have for you is have you

00:15:10.860 --> 00:15:18.779
tried different ports on your motherboard I have tried both different

00:15:14.339 --> 00:15:22.079
ports and I have tried a PCIe USB 3.2

00:15:18.779 --> 00:15:24.480
card as well oh boy 5960x should be able

00:15:22.079 --> 00:15:29.519
to handle this just fine yeah it's it's decent it's also overclocked a little

00:15:27.000 --> 00:15:33.660
bit not too much it's overclocked a little bit have you tried disabling your

00:15:31.680 --> 00:15:37.800
overclock at least temporarily to see if that solves it unfortunately it doesn't

00:15:35.339 --> 00:15:41.220
it doesn't and then you've tried reformatting is that correct yes I've

00:15:39.779 --> 00:15:45.240
tried that too cool it stumped me for like a long time I

00:15:43.620 --> 00:15:49.740
reached a point where I'm just like yeah I'll just live with it now have you

00:15:47.459 --> 00:15:54.420
contacted the manufacturer and explained the issue to them they couldn't find any

00:15:52.019 --> 00:15:58.680
good reason that it would happen they did say that they would put out a new

00:15:56.399 --> 00:16:02.699
driver that might fix it then I installed the new driver and of course

00:16:00.060 --> 00:16:06.959
it didn't have you made sure that you have the latest BIOS running on your

00:16:04.139 --> 00:16:12.779
motherboard latest bias latest drivers latest firmware on the interface as well

00:16:09.180 --> 00:16:15.420
you say you're using USB 3 but is this

00:16:12.779 --> 00:16:20.220
actually even a USB 3 device I think it's only USB 2 but it's a USBC plug so

00:16:18.120 --> 00:16:24.480
you never know I might have a tech tip for you theoretically USB is forwards

00:16:22.500 --> 00:16:30.360
and backwards compatible but in practice it is not always necessarily the case I

00:16:27.899 --> 00:16:35.279
would actually like you to use a USB 2 port and maybe a type A to type c

00:16:33.360 --> 00:16:39.959
adapter it says it comes with an adapter cable though that may resolve your

00:16:37.800 --> 00:16:44.160
problem I don't actually think that I have any USB supports then not have to

00:16:42.300 --> 00:16:48.600
use some converter for internal headers maybe can you get that even yes you can

00:16:46.139 --> 00:16:53.820
you'll want to find something similar to this Frederick well fingers crossed I'll

00:16:50.759 --> 00:16:55.620
give that a go all right I'm gonna Mark

00:16:53.820 --> 00:16:59.240
your ticket as resolved and thank you for calling in thank you very much and

00:16:57.360 --> 00:17:03.240
appreciate your videos it's great take care bye-bye minus is

00:17:02.160 --> 00:17:05.480
catching up foreign

00:17:07.400 --> 00:17:13.140
Potter is this actually Colton Colton

00:17:11.339 --> 00:17:16.319
what are you doing bud um I just saw the tweet I was on Twitter

00:17:15.000 --> 00:17:20.160
and I just I have an issue with my workstation you're on Twitter aren't you

00:17:18.120 --> 00:17:24.660
supposed to be at work oh my God what do you want sometimes my

00:17:22.679 --> 00:17:28.860
workstation some of my audio sources will just disappear I like playing music

00:17:26.819 --> 00:17:32.640
or videos outside out of my speakers sometimes but if I had my computer on

00:17:30.900 --> 00:17:38.640
for too long those audio sources just disappear your audio interfaces

00:17:34.919 --> 00:17:40.440
disappear yeah I don't understand so

00:17:38.640 --> 00:17:45.000
right now select playback devices I've got real Tech digital output and I've

00:17:42.539 --> 00:17:50.160
got Corsair void Pro USB gaming headsets but if I restart my computer I'll also

00:17:47.580 --> 00:17:53.640
have my Predator Monitor and my other monitor that I can output and then over

00:17:51.900 --> 00:17:57.000
time they go away yeah after probably about like a week of my workstation

00:17:55.200 --> 00:18:00.660
being on okay then what I would probably try because those are going to be

00:17:58.679 --> 00:18:04.020
running NVIDIA's audio driver that's a separate audio driver what I suspect is

00:18:02.340 --> 00:18:09.660
that if you do a clean install of your video drivers it may actually resolve

00:18:07.260 --> 00:18:14.600
this intermittent problem failing that I would probably try to grab a new HDMI

00:18:11.940 --> 00:18:19.860
cable because it could be that something is going on between the output of your

00:18:17.760 --> 00:18:24.299
GPU and that monitor to make that audio and interface kind of disappearingly I'm

00:18:22.919 --> 00:18:27.720
going to mark this resolved thank you bye thank you for the tech tips big fan

00:18:26.160 --> 00:18:32.400
of your channel what a nice young man we should really give him a job hello

00:18:29.400 --> 00:18:34.679
you've reached the tech tips uh well

00:18:32.400 --> 00:18:40.620
I built myself Theater which is super fun uh and my USB devices kind of decide

00:18:38.100 --> 00:18:43.919
to disconnect all the time uh and I stream but I would recommend if you have

00:18:42.539 --> 00:18:48.120
a bunch of devices specifically like webcams can take up a lot of your USB

00:18:46.140 --> 00:18:53.760
bandwidth is you can go on Amazon and you can buy like a separate USB card if

00:18:51.360 --> 00:19:00.120
you're not looking to buy something what I would recommend is try to take some of

00:18:57.360 --> 00:19:04.020
your devices did they just hang up they hung up

00:19:01.640 --> 00:19:08.820
how close were you to a panic attack there well when I asked for a queue of

00:19:06.539 --> 00:19:13.559
about five tickets and I ended up with a queue of about 15 tickets oh I had like

00:19:11.160 --> 00:19:17.820
25. did you like that who wanted help unrooting his Android phone that I

00:19:15.419 --> 00:19:21.960
forwarded to you somehow my aura which is much better than your aura managed to

00:19:19.740 --> 00:19:24.799
help him fix it really he fixed it how many people do you think you were able

00:19:23.460 --> 00:19:28.559
to help yeah I don't know we're gonna have to

00:19:27.000 --> 00:19:32.160
see because it's gonna come down to the judges the guy on Twitter never got back

00:19:30.360 --> 00:19:37.380
to me oh I'm still gonna count that I have to you're counting that oh we'll

00:19:34.260 --> 00:19:39.539
get to that in a second oh so minus in

00:19:37.380 --> 00:19:45.299
the first 13 minutes of competition uh you did not get a single point

00:19:42.539 --> 00:19:49.020
in fact you gave a point to Jake when you transferred Carson I was like what

00:19:47.400 --> 00:19:53.160
you can transfer I transferred a few to him that's where I had all the hard ones

00:19:51.000 --> 00:19:58.320
your first point came after a nine minute phone call with Isabel look I had

00:19:55.679 --> 00:20:02.700
to help her get McAfee uninstalled ah yeah you're doing God's work however you

00:20:00.419 --> 00:20:05.940
did manage to solve two of her issues so you did get two points for that is your

00:20:04.260 --> 00:20:10.020
computer just run hot or something it was something like that yeah yeah I was

00:20:07.620 --> 00:20:13.860
just like sorry that fixed the issue whatever you managed to solve your first

00:20:11.760 --> 00:20:18.179
question in just two minutes and 36 seconds however you did not take many

00:20:16.440 --> 00:20:23.100
video calls we're trying to make a video here today halfway through you did

00:20:20.580 --> 00:20:27.299
actually take a video call you took a video call from Derek yes Derek received

00:20:25.500 --> 00:20:32.700
your undivided attention for nearly 15 minutes

00:20:28.880 --> 00:20:34.740
skip talking sorry Derek Jake you ended

00:20:32.700 --> 00:20:40.799
up receiving a total of 12 points oh that's not bad points okay Linus

00:20:37.980 --> 00:20:44.000
received a total of 17 points

00:20:44.299 --> 00:20:50.220
I want those two wiped off to sleep

00:20:47.720 --> 00:20:53.880
did you count some of the ones where I was just like hey are you still there

00:20:51.900 --> 00:20:58.500
can I mark this resolved and then I marked some resolved there were a bunch

00:20:55.740 --> 00:21:02.340
that I did not count because of that honestly meant seeing the kinds of tech

00:21:00.539 --> 00:21:06.179
problems people have though like you said I wish that I could just like help

00:21:03.960 --> 00:21:10.799
more people like business idea ten dollar Tech tips would you pay five

00:21:08.640 --> 00:21:14.700
bucks or ten bucks if you could call into a line and know it would actually

00:21:12.419 --> 00:21:18.919
be good that is actually staffed by actual people who know theirs yeah
