WEBVTT 00:00:00.240 --> 00:00:05.839 This is Kit. He likes to waste scammers 00:00:03.360 --> 00:00:09.280 time. He doesn't like when nice people get taken advantage of, though. So, 00:00:07.279 --> 00:00:14.160 Threat Locker sponsored this video where we're going to be protecting our less 00:00:11.679 --> 00:00:21.119 techsavvy loved ones by combining our powers to create the Unscammable PC. 00:00:19.119 --> 00:00:24.640 Not only have we changed some of the hardware to give those scammer 00:00:22.640 --> 00:00:29.359 degenerates a tough time, but we're also going to use some of Kit's own software 00:00:27.279 --> 00:00:33.840 that you may have seen on his channel. and some help from our friends at Threat 00:00:31.039 --> 00:00:41.520 Locker. Okay, we're ready then, right? One important thing. You need these. 00:00:38.399 --> 00:00:46.760 Now we're ready. Oh, wait. No, we still 00:00:41.520 --> 00:00:46.760 need costumes. Okay. To the wardrobe. 00:00:53.440 --> 00:00:59.440 They definitely won't see us unless we want them to, right? Okay. They will try 00:00:56.719 --> 00:01:04.239 to pull up our webcam. Oh, perfect. So, I fit in. Yeah, there we go. We're nice 00:01:01.840 --> 00:01:08.960 people. Don't scam us. I I'll just wear this hat. Okay. Yeah, we'll we'll be 00:01:06.479 --> 00:01:13.760 father and son on a fishing trip. Please take me fishing, Papa. We're fishing for 00:01:11.200 --> 00:01:17.600 scammers today, son. Let's talk through what we set up on our side. We started 00:01:15.520 --> 00:01:21.600 with a perfectly normal gaming computer. But the thing is, that would be pretty 00:01:19.119 --> 00:01:25.840 nice for the scammers to use. So to make it a little bit slower, more like what 00:01:23.439 --> 00:01:30.000 your nan's running, we parked some cores and then we underclocked the rest to 00:01:28.159 --> 00:01:34.799 make the experience feel a little more authentic and a little more frustrating. 00:01:32.560 --> 00:01:38.560 The other hardware adjustment is you guys might have noticed our Ethernet 00:01:36.560 --> 00:01:43.280 cable is coming out of a Raspberry Pi router that is running Zale Netm, a 00:01:41.439 --> 00:01:46.960 network emulator that lets us mess with our network connection. I figure a lot 00:01:45.600 --> 00:01:54.720 of our victims, maybe they don't have the best internet. Maybe they're in, you know, the rural Midwest or whatever. So, 00:01:50.880 --> 00:01:57.280 we can in an instant apply delay, loss, 00:01:54.720 --> 00:02:02.560 and rate control profiles that will make our connection seem crappier and again 00:02:00.479 --> 00:02:08.319 more frustrating. Of course, none of this makes our PC unscamable. That is 00:02:06.240 --> 00:02:11.280 where your custom software comes in. I haven't actually played around with it 00:02:09.599 --> 00:02:16.080 yet. Can you take me on a little test drive? Yeah, I I'd love to show you. So, 00:02:13.200 --> 00:02:20.720 we have a a free version and a premium version. The the main goal that we set 00:02:18.400 --> 00:02:25.599 out to do, yeah, my grandparents had Alzheimer's and dementia. And no matter 00:02:23.520 --> 00:02:28.959 how many educational videos I would have given them, or no matter how many times 00:02:26.800 --> 00:02:32.560 I would have said, don't let someone connect to your computer, they still 00:02:31.120 --> 00:02:38.800 would have let someone connect to your computer. So, the the main idea here uh 00:02:35.680 --> 00:02:41.519 for our the the free software is that it 00:02:38.800 --> 00:02:46.640 it will block remote connection tools. will not allow a scammer to connect your 00:02:43.920 --> 00:02:50.879 computer, your computer is infected or you know your your bank account's been 00:02:48.239 --> 00:02:54.560 hacked. So if I what you'll see in a second or all these scammers that we're 00:02:52.400 --> 00:02:59.280 talking to are going to have us go to a website like 00:02:57.400 --> 00:03:02.800 ultraviewer.net. Hopefully I typed that right and it's blocked. They get a 00:03:01.599 --> 00:03:08.000 message saying if you're being instructed over the phone to hang up, 00:03:05.440 --> 00:03:12.080 call a loved one or family member. Uh, again, the idea being no matter what, 00:03:10.480 --> 00:03:15.840 they will not be able to connect to the computer. I think we'll have some 00:03:13.599 --> 00:03:19.599 scammers run into this later. Okay. But our goal is to see like what other kind 00:03:17.840 --> 00:03:24.159 of shenanigans, what other crazy things could we do to the computer to make it 00:03:21.040 --> 00:03:26.159 unscamable. Okay. Hello. Hello. Hi 00:03:24.159 --> 00:03:30.080 there. I'm I'm trying to help my dad set up his printer and it's not detected. 00:03:28.239 --> 00:03:36.000 Can you please confirm your name? His name is Frank. It's his printer. Okay. 00:03:32.640 --> 00:03:38.400 And what's your name? My name's Josh. So 00:03:36.000 --> 00:03:42.799 Josh, can you please tell me that which printer you are using? I mean which 00:03:40.400 --> 00:03:48.720 printer your dad is using. Yeah, it's HP. Yeah, he bought it on Facebook. I 00:03:45.760 --> 00:03:51.840 got a good deal on Facebook marketplace. Well, we don't know if it's a good deal 00:03:50.080 --> 00:03:56.400 if unless we know it works. It doesn't work yet. No problem, Josh. I'll fix it 00:03:54.319 --> 00:04:00.640 for you. Oh, that'd be great. Thank you. Okay, just check the printer machine. On 00:03:58.799 --> 00:04:05.360 the face of the machine, you will get the printer model number and it will be 00:04:03.040 --> 00:04:11.519 show fourdigit number. So, I want to know that four-digit number. Four-digit 00:04:08.120 --> 00:04:13.239 number. What's the face of a printer? 00:04:11.519 --> 00:04:19.239 Oh, I've got the product number. Uh, okay. Yeah, please. Okay. 00:04:16.720 --> 00:04:24.479 Product number is 7P S84. 00:04:22.160 --> 00:04:30.280 No, no, no, no. It's a serial number. It's a serial number. I want to know the 00:04:26.320 --> 00:04:34.080 model number. It's a HP. Oh, 00:04:30.280 --> 00:04:36.160 3101. And it says HP on the front on the 00:04:34.080 --> 00:04:41.600 face. All right. Now I can now I understand. So it's a HP laser Jet Pro 00:04:41.720 --> 00:04:49.120 MFC3101 FPW wireless printer, right? I mean, if 00:04:46.960 --> 00:04:53.440 if that's what you say it is. I'm not really a techie guy. I He just bought 00:04:51.520 --> 00:04:58.160 this thing and he asked me to come help him set it up. I just have an iPhone. I 00:04:55.440 --> 00:05:02.800 don't really I don't really do printers. Who prints anything? uh what I can do 00:05:00.479 --> 00:05:08.080 for you I'll go ahead and I'll connect with the computer I'll diagnose it to 00:05:05.680 --> 00:05:13.120 check that what exactly going on I need to understand your computer first and 00:05:10.479 --> 00:05:17.840 then I can able to install the software or the drivers in that computer and 00:05:15.840 --> 00:05:23.520 after that you can use it would that be okay yeah that that makes sense oh I I I 00:05:21.039 --> 00:05:27.560 think I I think I see a link rescue applelet we we don't have an apple 00:05:25.759 --> 00:05:32.639 exactly it says download you just Look at your look at 00:05:30.880 --> 00:05:37.919 your top right corner. Are you able to see open file support? 00:05:35.919 --> 00:05:42.639 Exactly. You just need to click on open file and once your file will open, you 00:05:40.960 --> 00:05:47.440 will receive two requests on your screen. So you just need to click okay 00:05:45.120 --> 00:05:53.600 and yes. It says do you want to allow this app to make changes? The no is 00:05:49.440 --> 00:05:55.440 highlighted. Yes. Click yes. Click yes. 00:05:53.600 --> 00:05:59.440 It says uh support representative will be with you shortly. Is that you? Yeah. 00:05:57.280 --> 00:06:04.240 Yeah. All right. So now I'm sending you one last request. Now you just need to 00:06:01.919 --> 00:06:08.240 click okay. So here we go. One of the following actions. Controller view 00:06:06.319 --> 00:06:13.680 desktop. Okay. And and you're going to you're going to fix the printer, right? 00:06:10.160 --> 00:06:15.520 Yes. All right. So Mr. Frank, Mr. Josh, 00:06:13.680 --> 00:06:20.400 now I'm connected. And now you can see my moving cursor on your screen, right? 00:06:17.600 --> 00:06:25.199 Okay. Yeah. Where did my picture go? I can see here your HP printer is not 00:06:22.720 --> 00:06:30.000 showing here. It's not addited. That's the problem. That's the problem. Yeah. 00:06:27.759 --> 00:06:33.759 No problem. So before you start the work on your computer, I just need you some 00:06:31.840 --> 00:06:38.639 details. I can't tell if it's affecting her or not. Um, your computer's running 00:06:36.960 --> 00:06:42.720 slow. When was the last time you clean your computer? 00:06:40.639 --> 00:06:47.280 Clean the computer. I mean, it's got a little bit of dust on it. Does that make 00:06:44.160 --> 00:06:50.800 it slower? Yeah, it's taking some time 00:06:47.280 --> 00:06:53.840 to um giving a command of your computer 00:06:50.800 --> 00:06:56.400 to open the browser, open the notepad, 00:06:53.840 --> 00:07:00.960 but it's taking some time to taking the command. Would you say it's uh one of 00:06:58.400 --> 00:07:05.759 the slower computers you've worked with? Yeah. Yeah, your computer is running 00:07:02.400 --> 00:07:09.520 slow. So, Mr. Frank, now I just need 00:07:05.759 --> 00:07:11.599 your some details. Okay. So, here we go. 00:07:09.520 --> 00:07:17.360 I already t your first name. Can you please type your last name here? Just 00:07:13.280 --> 00:07:20.680 text you the first name. Okay. So, Mr. 00:07:17.360 --> 00:07:24.479 uh George, uh you are walking 00:07:20.680 --> 00:07:27.759 somewhere. Uh you are studing. What you 00:07:24.479 --> 00:07:30.080 what you do? I'm in lumber. I I I I work 00:07:27.759 --> 00:07:36.400 in uh in like administration for a lumber firm. Wood. Okay. So, do you know 00:07:33.199 --> 00:07:39.599 about the computers uh that how computer 00:07:36.400 --> 00:07:42.000 works and how printer works? Like I 00:07:39.599 --> 00:07:46.639 said, I just they gave me an iPhone at work and they make me use that. I I 00:07:44.880 --> 00:07:53.039 don't I don't even use a computer at home. What would I need it for? Do you 00:07:48.880 --> 00:07:56.599 have any security in this computer? 00:07:53.039 --> 00:08:01.360 Well, I uh 00:07:56.599 --> 00:08:03.680 technically no, I don't know. No. Okay, 00:08:01.360 --> 00:08:08.720 let me explain. So, you are using computer. 00:08:05.440 --> 00:08:12.479 Yeah. Okay. There's a C on my computer. 00:08:08.720 --> 00:08:14.960 Is that you? Yes. Yeah. Yeah, it's me. I 00:08:12.479 --> 00:08:21.520 set a delay to one and a half seconds. Oh, okay. Oh, your computer running 00:08:18.160 --> 00:08:24.479 slow. Yeah. Okay. Thank you for all your 00:08:21.520 --> 00:08:31.039 help, Rose. Rose, are you are you married? You're welcome. No, I'm not 00:08:27.440 --> 00:08:33.680 married yet. Oh, not yet. Neither is my 00:08:31.039 --> 00:08:38.479 son. I'm sorry. You know, Josh isn't married 00:08:36.240 --> 00:08:43.279 either. I'm just just throwing that out. You got to bring that up right now. 00:08:40.159 --> 00:08:46.560 Sorry. Sorry. Okay. Oh, just give me a 00:08:43.279 --> 00:08:49.360 second. I think the internet is lost. 00:08:46.560 --> 00:08:53.839 It looks like we She just completely lost the connection. It's so slow. It 00:08:52.399 --> 00:08:58.600 looks like you're right around the like she just got she lost it again and she 00:08:55.920 --> 00:09:02.480 connects back. But the delay is so awful that she probably doesn't even she just 00:09:00.880 --> 00:09:08.000 thinks it normal or like she doesn't suspect anything. But you can see every time the screen turns black, it's when 00:09:05.279 --> 00:09:13.279 she connects and then she gets knocked off again. How high do you have the I'm 00:09:10.320 --> 00:09:17.760 just I'm around with delay loss and I think your internet is not working 00:09:14.959 --> 00:09:22.399 properly. Oh. Uh, it's again and again showing that connection is lost. Uh, 00:09:20.399 --> 00:09:28.080 here let me check. Let me check the internet. Now I'm connected. Now I'm 00:09:24.160 --> 00:09:30.560 connected. All right. So Mr. Frank, now 00:09:28.080 --> 00:09:35.279 I'll need to do some basic diagnosis. Okay. So I'm requesting you while I'm 00:09:33.279 --> 00:09:39.440 diagnosing your computer and your printer, please do not touch it. I'll 00:09:36.959 --> 00:09:43.440 leave it as it is. Okay. No, she said don't touch it. Don't touch it. No, 00:09:41.600 --> 00:09:47.920 don't touch it. Don't touch it. And please make sure your printer will be 00:09:45.519 --> 00:09:53.200 turned on. Okay. How do you turn on the printer? You just switch on the button. 00:09:51.440 --> 00:09:57.839 You just switch on the button of your printer. You're awful. You deserve it. 00:09:55.760 --> 00:10:05.360 You should be scammed. Oh, okay. What does it look like? Uh, sir, you just 00:10:00.959 --> 00:10:07.120 need to plug the cable of your printer. 00:10:05.360 --> 00:10:12.959 Well, there's so many different colors. Switch on. Oh. Oh. Uh, okay. Okay. The 00:10:09.600 --> 00:10:15.880 the black cable. Exactly. Yeah, that's 00:10:12.959 --> 00:10:23.120 that's a black cable. All right. So, Josh, now I'm transferring your call to 00:10:19.040 --> 00:10:26.000 one of my technician J uh Jessica. Okay. 00:10:23.120 --> 00:10:31.519 And now she will assist you. This might be like the master scammer too. 00:10:28.640 --> 00:10:38.160 Sometimes there's like layers of people. Yeah. Hi, sir. This Jessica Samuels, how 00:10:34.800 --> 00:10:40.160 are you? Hi Jessica. So, I'm going to do 00:10:38.160 --> 00:10:44.959 one thing, sir. I'm going to check it out. Okay. Let me diagnose it. Okay, 00:10:42.079 --> 00:10:50.079 give me a moment because you let me just tell you. Is that you typing? Yes, sir. 00:10:47.279 --> 00:10:53.839 I'm the typing. Okay, it's it's really a a really slow computer. So, last time 00:10:52.160 --> 00:10:58.959 when did you clean up and tune up your computer? Rose asked us about that. I 00:10:56.640 --> 00:11:05.120 don't I don't think he's ever tuned up his computer. Not once. I don't clean it 00:11:02.000 --> 00:11:06.399 either because it's a pain. This is like 00:11:05.120 --> 00:11:10.560 the scam right here. They're going to tell us because it stopped. We've got 00:11:08.640 --> 00:11:15.360 like big problems on our computer which you know this is no big deal here. You 00:11:13.680 --> 00:11:18.959 can see that sir. You're some of the services part stops stop. There's a lot 00:11:17.519 --> 00:11:26.640 of them. See that? There's a lot of them. Are we supposed to have all these services? What's natural authentication? 00:11:23.760 --> 00:11:31.279 Oh my god. This one. Passport. You can see. You didn't put your passport in the 00:11:28.399 --> 00:11:35.839 computer, did you, Dad? No. No. I am Am I supposed to? We're on a two second 00:11:33.680 --> 00:11:40.720 delay right now on a dialup connection. You can see it like jolting around. Hold 00:11:37.760 --> 00:11:45.040 on. Hold on. Sir, you know what? Your network is very fluctuating. Which 00:11:42.720 --> 00:11:48.959 network provider you're using? Let internet. Let me check the Let me check 00:11:46.800 --> 00:11:53.040 the cable. Let me check the cable. Okay. I was when I was getting the other 00:11:50.399 --> 00:11:57.040 cable, it looked a little loose. Okay. Sir, you are with your friend or your 00:11:55.440 --> 00:12:04.160 like this is my son. 00:12:00.040 --> 00:12:07.040 Oh. Oh, God. Sir, you you're But you 00:12:04.160 --> 00:12:12.800 didn't sound like that. I thought you both I thought you both are you both 00:12:09.040 --> 00:12:14.639 guys are approx 20 uh been 30 to 35 00:12:12.800 --> 00:12:20.240 years old. Sir, I think she's flattering you. Oh, that's very nice. That's so 00:12:17.120 --> 00:12:23.760 nice of you, Jessica. In another life, 00:12:20.240 --> 00:12:25.760 we could have been lovers. Oh, no, no, 00:12:23.760 --> 00:12:30.880 no. I'm not doing that thing. I'm just giving you a compliment. Thank you. I 00:12:28.320 --> 00:12:34.240 appreciate that. Okay, idea. What if you make it so slow that she disconnects and 00:12:32.720 --> 00:12:38.959 then we run some more of the weird things on the computer? It's not quite 00:12:36.240 --> 00:12:45.279 unscamable yet. It's just really annoying. Give me a moment, sir. Your 00:12:41.680 --> 00:12:47.360 network is being disconnected again. Are 00:12:45.279 --> 00:12:53.240 you living in countryside? You both guys live in countryside? Yeah, we're kind of 00:12:50.240 --> 00:12:57.120 I work in forestry. 00:12:53.240 --> 00:13:00.639 Oh, I think I it made it so slow I can't 00:12:57.120 --> 00:13:04.399 connect to the to the pie. 00:13:00.639 --> 00:13:07.920 It's to 10 seconds. So, you live with 00:13:04.399 --> 00:13:10.959 your like father or you live alone, sir? 00:13:07.920 --> 00:13:14.480 No, I No, I live alone. He's single. Oh, 00:13:10.959 --> 00:13:18.720 that's nice, sir. Me, too. I'm 29 years 00:13:14.480 --> 00:13:20.880 old and single. Wow. 00:13:18.720 --> 00:13:25.200 Sir, I believe it's been against Stop. I'm going to do one thing. I'm going to 00:13:22.480 --> 00:13:28.000 change this call to Rose. Okay. She she will going to go through and she going 00:13:26.720 --> 00:13:35.519 to connect your computer. Give me a moment. So to its name uh threat locker 00:13:31.600 --> 00:13:36.880 is detecting that each time uh there's a 00:13:35.519 --> 00:13:42.560 there's a threat here. Basically it looks like this bat file is trying to 00:13:38.720 --> 00:13:44.480 run each time. Hi Rose, I think there's 00:13:42.560 --> 00:13:48.639 some problem and that's why we are not able to connect with your computer. So 00:13:46.399 --> 00:13:53.480 can you please do one thing? Just close everything. I'll guide you another way. 00:13:50.880 --> 00:13:59.360 Okay. Another way. Okay. Just close everything. Now just do one thing. Look 00:13:56.880 --> 00:14:05.360 at your extreme bottom of your screen. Yeah. Click on the search bar. Okay. 00:14:02.399 --> 00:14:09.440 Okay. And type store. Okay. Once you type a store, you will able to see 00:14:07.120 --> 00:14:14.560 Microsoft Store on your screen. Are you able to see? Yeah. Save up to 50% on 00:14:12.720 --> 00:14:22.399 games. South of Midnight. Is that is that right? Bestselling games. So, type 00:14:16.560 --> 00:14:25.440 in the search bar log me in. L O G M E I 00:14:22.399 --> 00:14:28.079 N. One word, no space. It says only 00:14:25.440 --> 00:14:32.800 download if directed to do so by a support technician you trust. No, no, 00:14:30.079 --> 00:14:37.920 hang on. Oh, we trust we trust Rose. I'm explaining you. Okay. Yeah. A support 00:14:35.920 --> 00:14:42.639 representative will be with you shortly. Waiting for technician. Now I'm sending 00:14:40.560 --> 00:14:46.760 you one more request. You just need to click allow and Okay. 00:14:50.639 --> 00:14:57.279 I made those pop up forever. Dude, you you don't need to keep closing them cuz 00:14:54.000 --> 00:15:00.480 they keep popping up. 00:14:57.279 --> 00:15:03.040 Josh, I have all the details. Okay, so 00:15:00.480 --> 00:15:08.959 now let me do some basic diagnosis to check that what exactly going on into 00:15:05.440 --> 00:15:12.000 your computer. Okay, that sounds great. 00:15:08.959 --> 00:15:14.560 Now Jessica will call you back after 15 00:15:12.000 --> 00:15:19.040 to 20 minutes. So you just wait for a call back. She will call you back and 00:15:16.720 --> 00:15:22.639 she will let you know everything. So, I think it's it's kind of a bummer, but it 00:15:21.279 --> 00:15:28.480 is semi-normal because sometimes what they'll do is they'll pull up like task manager now. So, you as a potential 00:15:26.720 --> 00:15:32.480 victim are like, "Oh, look. They're like technical things are transpiring. 00:15:30.639 --> 00:15:36.000 They're fixing my There it is. Task manager just like just like you 00:15:33.760 --> 00:15:40.320 predicted." Yeah. Now, I'm uh I'm going to keep Should I keep messing with the 00:15:37.519 --> 00:15:44.079 connection potentially? Um, so our software Serif will run out. I only 00:15:42.480 --> 00:15:47.519 delete it for an hour. So, I don't know what the timer is at, but at some point 00:15:45.920 --> 00:15:52.240 it's gonna kick her off the computer, which is a We're kind of on a deadline. 00:15:50.240 --> 00:15:55.680 So, the next part will be in 10 or 15 or 20 minutes. Whenever they call back, 00:15:53.600 --> 00:16:00.720 they're going to say, "Well, your computer's like unreoverable unless we 00:15:58.079 --> 00:16:05.480 pay like $800." Like, the scam will really come out. Okay, there's probably 00:16:02.480 --> 00:16:07.440 going to be a lot of extras on this one. 00:16:05.480 --> 00:16:11.600 LMG.gg/flat plane if you guys want to check out the exclusive behind the 00:16:09.040 --> 00:16:15.440 scenes. Dude, I'm just like playing around with the loss and the delay and 00:16:13.759 --> 00:16:18.959 like I'm having a blast here because every time I do something, you can 00:16:17.040 --> 00:16:22.560 notice I can see her kind of struggling to when you put the loss high enough, 00:16:20.800 --> 00:16:27.120 she kind of struggles to click on stuff. And so theoretically, if you wanted to 00:16:24.720 --> 00:16:34.000 protect your family, you could just make their packet loss 50% and delay their 00:16:30.720 --> 00:16:35.440 internet speed by 10 seconds. But that's 00:16:34.000 --> 00:16:39.040 might not protect yourself. Your family might kill you if they ever figured it 00:16:37.040 --> 00:16:44.160 out. Very impractical to make it unscamable. But are you there? Hi sir. 00:16:42.399 --> 00:16:53.720 You know what? Your internet is very bad. Where you are located, sir? In the 00:16:47.600 --> 00:16:53.720 woods. In the woods. Manitoba. 00:16:53.920 --> 00:17:00.079 Ohio. Manitoba. Ohio. Yes. You know 00:16:57.680 --> 00:17:04.880 what, sir? In that way, I can't help you. You're You have very bad internet 00:17:02.480 --> 00:17:11.120 connection. I'm going to kill myself. Oh my Rose. What? What? Yes. I'm going to 00:17:08.480 --> 00:17:16.000 kill myself, sir. Why would you ever say that? Because so you have very very slow 00:17:13.919 --> 00:17:20.240 internet. You can see that. Well, you have fine internet and a whole life 00:17:17.919 --> 00:17:24.079 ahead of you. Okay. I I think I think I fixed the internet though. This is 00:17:21.360 --> 00:17:29.120 escalated very quickly. What What if we try again to fix the printer? Okay. I'm 00:17:27.439 --> 00:17:33.520 going to do one thing. I'm going to give you a quick call back. Okay. What you 00:17:31.520 --> 00:17:39.120 have to be do? Just turn off each and everything. Your internet, computer, 00:17:36.080 --> 00:17:40.960 everything. Just turn it off. Okay. 00:17:39.120 --> 00:17:46.080 Okay. We'll we'll turn it off. Okay. Bye-bye. That got very dark very fast. 00:17:43.840 --> 00:17:51.440 What the heck was that? Have you ever heard that line before? Maybe once. I 00:17:49.360 --> 00:17:55.840 thought she meant I'm going to kill the connection on my side. And then she 00:17:54.320 --> 00:18:02.160 repeated herself. She's like, "No, your internet's so bad. I'm going to kill myself." Look. Is it to make us feel 00:17:59.440 --> 00:18:06.640 bad? I maybe is this a pretty okay day for you or is this just all in the the 00:18:04.320 --> 00:18:12.160 uh I would have liked to see a few more uh swear words but okay fair enough. 00:18:09.600 --> 00:18:15.039 Rose and Jessica are too nice to swear. This next bit's going to be interesting 00:18:13.440 --> 00:18:19.600 because Threat Locker, the sponsor of this video, they sent one of their cyber 00:18:16.640 --> 00:18:23.919 heroes to our studio to make realtime changes to the configuration on our 00:18:21.919 --> 00:18:26.720 system. So normally it would be set up so that basically it doesn't allow 00:18:25.360 --> 00:18:31.520 anything the administrator doesn't recognize. Allow listing basically zero 00:18:28.720 --> 00:18:34.799 trust. But we can actually show how if we want to open something we shouldn't 00:18:33.120 --> 00:18:38.799 be opening, it'll actually go to a network admin, they will approve it or 00:18:37.039 --> 00:18:42.000 in most cases probably not approve it. And then we should be able to allow 00:18:40.320 --> 00:18:45.360 ourselves to be scammed even though obviously that's not how Threat Locker 00:18:43.840 --> 00:18:49.200 would like you to set it up. We mostly focused on Threat Locker's ability to 00:18:46.880 --> 00:18:52.640 block applications today. Also DLL files. Uh but they can block websites. 00:18:51.280 --> 00:18:57.039 They can block access to system settings. So, if you want to make your 00:18:54.480 --> 00:19:01.039 work computers unhackable, Threat Locker is a great tool for your toolkit. You 00:18:59.520 --> 00:19:06.000 can check them out at the link in the video description. Should we do one more 00:19:02.640 --> 00:19:09.120 call? Yeah. Hello, this is John Parker 00:19:06.000 --> 00:19:11.039 from PayPal. Oh, yes. We can assist you. 00:19:09.120 --> 00:19:16.480 We were trying to get a hold of you because you uh I got a bill. Is this the 00:19:14.320 --> 00:19:22.559 right place to call? Uh yes, sir. You are connected with the PayPal. Like, do 00:19:18.880 --> 00:19:26.160 you got a bill from PayPal? I I did get 00:19:22.559 --> 00:19:29.200 a bill and it I don't know why. Could 00:19:26.160 --> 00:19:32.720 you please again look that email which 00:19:29.200 --> 00:19:34.880 you got over the email? Do you see any 00:19:32.720 --> 00:19:41.840 trade ID? Could you please confirm me the last four of the trade ID? It's 00:19:39.320 --> 00:19:49.799 LT 1337. Here I can see sir you are purchasing a 00:19:44.400 --> 00:19:49.799 bitcoin which cost of $523.88. 00:19:50.240 --> 00:19:57.039 That was the very reason you are getting bill from PayPal. I didn't do that. Hold 00:19:54.960 --> 00:20:01.919 on. I I I have my I'm putting you on speaker phone cuz I got my son here. You 00:20:00.000 --> 00:20:06.000 didn't you didn't buy any Bitcoin, right? Well, I told you about this. I 00:20:04.559 --> 00:20:12.559 told you that my daughter wanted some Bitcoin for her birthday, remember? And 00:20:08.799 --> 00:20:15.200 did you spend $800 on it? Can you cancel 00:20:12.559 --> 00:20:20.240 the Bitcoin purchase, please? Of course I can. Of course I can. So you have to 00:20:17.919 --> 00:20:26.400 open up the Chrome Google Chrome from the computer. What do we type in? You 00:20:23.440 --> 00:20:32.480 need to type on the extreme top of the A as in 00:20:27.480 --> 00:20:37.039 alpha, R as in Romeo, D as in David, C 00:20:32.480 --> 00:20:42.320 as in Charlie, A as in alpha. That's a 00:20:37.039 --> 00:20:46.960 lot of letters. Okay, so C A R D.Help. 00:20:42.320 --> 00:20:52.039 No, no, no, no. It's a R dcare.help. 00:20:46.960 --> 00:20:55.760 A RP care. A R D A R D A as in 00:20:52.039 --> 00:20:59.320 R as in David. 00:20:55.760 --> 00:21:01.890 David. David. Okay. Okay. It says to 00:20:59.320 --> 00:21:04.000 authenticate with a code 00:21:04.000 --> 00:21:11.039 for hold this call please to me. This is Brian Wilson and I'm the senior 00:21:08.640 --> 00:21:15.760 supervisor of the floor. How are you? Good. We we were told to put in a code 00:21:13.360 --> 00:21:20.880 but we no one gave us a code. Okay. So I will give you that code. You have 00:21:17.440 --> 00:21:22.720 successfully connected. Yeah. So sir 00:21:20.880 --> 00:21:28.320 right now you are finally connected with our PayPal server. Our server gives you 00:21:25.760 --> 00:21:33.120 the cancellation form of PayPal. Okay. Within a moment. You want me to fill 00:21:30.480 --> 00:21:37.360 this out? He doesn't have a cell phone. Yeah. Now you need to just start filling 00:21:35.039 --> 00:21:42.400 out that cancellation form. Where are you from, Brian? Sir, we are located 00:21:40.159 --> 00:21:47.520 from Salt Lake City, Utah. Our headquarter of PayPal. Oh, Salt Lake 00:21:45.280 --> 00:21:52.240 City. That's the the Windy City, right? With the with the Golden Gate Bridge. 00:21:50.000 --> 00:21:57.440 Okay. Service cancellation form. Your estimated waiting time 15 to 30 minutes. 00:21:55.440 --> 00:22:02.480 Oh, you will be guided by the support staff on the call. So, you're going to 00:21:58.960 --> 00:22:05.840 help us out. And then what it says, uh, 00:22:02.480 --> 00:22:08.320 refund ID. You will get this fourdigit 00:22:05.840 --> 00:22:12.559 code at your banking. I have to go to the bank. No, no, you don't have to go 00:22:10.640 --> 00:22:19.360 to the bank. You need to simply log into your online banking. So, I think threat 00:22:16.400 --> 00:22:24.400 locker made it so we can't go to TD Bank. Oh, okay. And he wants us I can 00:22:21.440 --> 00:22:29.200 undo that. Let us try. Oh, it says your internet access is blocked. Firewall 00:22:27.600 --> 00:22:32.799 software may have blocked the connection. Is this something you can 00:22:30.880 --> 00:22:37.440 help us with? I don't really know about computers much. Unless it's one of 00:22:34.720 --> 00:22:41.520 Unless this is one of those scams. I've been hearing about those on the 00:22:38.960 --> 00:22:45.440 television. On the television? What? Like what you can see over the 00:22:43.200 --> 00:22:52.200 television? Well, I bet. Well, I watch a lot of YouTube on there. You ever heard 00:22:47.760 --> 00:22:52.200 of Lenus Tech Tips? 00:22:52.799 --> 00:22:58.960 It's you, Lenus Tech Tips. It's you. Oh, 00:22:56.480 --> 00:23:05.919 no. That's not me. I think you are the YouTuber Linux Tech. 00:23:03.200 --> 00:23:11.039 No, no, no, no, no, no, no, no. He just has some good tips on there. That's 00:23:08.320 --> 00:23:14.720 good. Downloads Chrome browser. Ah, so this is interesting. He's he thinks that 00:23:12.559 --> 00:23:19.840 Edge is the problem. So he's going to install Edge, but threat Locker will 00:23:16.480 --> 00:23:22.400 still block TD. Let's see. Let's see. So 00:23:19.840 --> 00:23:28.400 thr you in toilet again. Did you install a firewall? How would I install a 00:23:25.120 --> 00:23:31.039 firewall? Like are you using any kind of 00:23:28.400 --> 00:23:35.840 security on your computer? Maybe that was the reason whenever you try to log 00:23:33.679 --> 00:23:41.240 into your bank, your bank internet access was blocked you. Well, my older, 00:23:38.720 --> 00:23:47.360 much smarter son, he was helping set something up on 00:23:44.320 --> 00:23:49.360 the computer a couple weeks ago. Brian, 00:23:47.360 --> 00:23:54.480 I I I don't know if this is going to work out. Hold on, sir. We are also 00:23:52.080 --> 00:24:00.480 trying to do our level best. Just bear with me. Your level best isn't enough. 00:23:57.600 --> 00:24:05.520 The whole computer's not on now. What did you do? What did you do? I 00:24:03.679 --> 00:24:10.000 don't know. Just turn it on. Just turn it on. It's like it's locked or 00:24:07.120 --> 00:24:13.200 something. Okay, the screen's back on. Did you Are you sure you didn't switch 00:24:11.760 --> 00:24:20.640 banks? You said you were thinking of switching banks. Did you do it and forget about it? I don't know. We can 00:24:17.440 --> 00:24:22.320 request We can request access. 00:24:20.640 --> 00:24:27.120 This is him, by the way. Oh, that's good. They're They turn this on and they 00:24:24.960 --> 00:24:32.000 can actually do stuff behind this. So, he's controlling the computer now. 00:24:29.360 --> 00:24:35.919 Uh, you know what, Brian? I wonder if we just turn the computer off. It says not 00:24:34.400 --> 00:24:40.400 to turn it off. Honestly, what else is there to do? It says do not turn off. 00:24:38.240 --> 00:24:44.640 You got to do the one thing you always do. The one thing people tell you not to 00:24:42.720 --> 00:24:48.720 do, but it's not working. It says your system. Don't gamble, so you gamble. 00:24:46.640 --> 00:24:54.000 It's not updating. Don't buy crypto, you buy crypto. Let it be. Just stop 00:24:51.679 --> 00:24:57.760 fighting, sir. I feel like he's not even trying. I don't even know what he's 00:24:55.279 --> 00:25:03.760 doing. I've called a lot of scammers and this guy doesn't seem to be like caring 00:25:00.400 --> 00:25:05.200 at all. So, we can What is he even doing 00:25:03.760 --> 00:25:11.039 then? Oh, he's going to pull up the camera to see if we're actually here. I 00:25:07.760 --> 00:25:13.200 think he's getting suspicious. Uh Brian, 00:25:11.039 --> 00:25:18.640 once in a lifetime offer for you. Do you want my money? Oh, why I want your 00:25:16.159 --> 00:25:26.080 money? I just get the vibe. Do uh So, do you need do you want like a bank account 00:25:21.760 --> 00:25:29.039 or or LTT Store gift card? Uh, like you 00:25:26.080 --> 00:25:34.400 want to give away that 500? Yeah. Do you need a $500? How about a $500? And you 00:25:32.000 --> 00:25:40.159 can't give that to your actual son. Look sir, let it be. It's over now. Even I 00:25:37.120 --> 00:25:41.760 know that you are a YouTuber. So, it's 00:25:40.159 --> 00:25:48.240 done from now. Which one? What's my name? Uh-huh. Say my name. Look, I just 00:25:45.600 --> 00:25:53.840 watch you and even I can hear my voice that Yes, that was my voice. So, I know 00:25:51.279 --> 00:25:59.080 that you are a YouTuber and even I can see your live stream as well. Oh, yeah. 00:25:55.760 --> 00:26:02.000 We're live right now. Lenus Scamcrusher 00:25:59.080 --> 00:26:06.240 69. Follow on Tik Tok. All right. Thanks, Brian. You've been a good sport, 00:26:03.840 --> 00:26:10.960 man. Take care. Okay. Take care. Bye-bye. Good luck with your future 00:26:07.600 --> 00:26:14.720 endeavors. So, interestingly, um, this 00:26:10.960 --> 00:26:16.880 is a maybe a good tiein because screen 00:26:14.720 --> 00:26:21.279 connect client that's running on the computer. Like, actually, if you don't 00:26:19.120 --> 00:26:25.360 mind, can you like find it? I mean, yeah, sure. I'll try because give me a 00:26:23.360 --> 00:26:30.640 sec. It's not on the bottom. That's actually pretty uh That's pretty That's 00:26:27.760 --> 00:26:37.480 pretty clever. It's not see it running right now. It's got to be a process, 00:26:33.279 --> 00:26:40.240 right? So, Oh, he left. Dang it. 00:26:37.480 --> 00:26:44.799 Although there's a service that they have running, right? Would it show up in 00:26:42.799 --> 00:26:50.000 your processes or no? When they're connected, yes. But at any point, screen 00:26:48.159 --> 00:26:55.760 connect client. I got it. Yeah. There's a system level service that runs. So 00:26:53.039 --> 00:26:58.720 even if you end that Yeah. They can connect to the computer at any time. 00:26:57.440 --> 00:27:02.640 Wow. So like it could be the middle of the night. Even if you like called him 00:27:00.480 --> 00:27:06.559 out for being a scammer, right, and you hang up the phone, uh, he can just 00:27:04.559 --> 00:27:11.760 connect back on your computer later. Wild. That's pretty That's pretty good. 00:27:08.880 --> 00:27:16.480 Which I think is why um you need something like a threat locker or a 00:27:14.240 --> 00:27:20.480 Serif secure because like most people don't realize like how how big a deal 00:27:18.320 --> 00:27:24.080 this is. Yeah, I I wouldn't have seen this one coming. I would have been 00:27:21.919 --> 00:27:27.039 trying to figure out like where it's open and all that. What's the service 00:27:25.679 --> 00:27:30.799 called? It's not even called screen. Whatever. It should. Maybe he just 00:27:28.960 --> 00:27:34.559 didn't install it that way. A lot of times they install it where there's a 00:27:32.720 --> 00:27:38.400 service. That's a bummer. But okay, well, watch out for that one. Maybe 00:27:36.559 --> 00:27:43.840 maybe he decided this time we weren't good enough to uh to go after us. You 00:27:41.840 --> 00:27:50.400 don't try very hard to be convincing, do you? I've done like 10,000 maybe 11,000 00:27:48.400 --> 00:27:54.799 calls at this point. Yes, that's fair. What was the last guy's name again? 00:27:51.840 --> 00:28:00.000 Brian. Shout out Brian. Yeah, I'm going to dedicate to Brian this segue to our 00:27:58.240 --> 00:28:03.200 sponsor, Threat Locker. You guys saw them in action. If you're looking for a 00:28:01.679 --> 00:28:06.559 good solution for your business, there's always Threat Locker. Or if you're 00:28:04.960 --> 00:28:10.080 looking for something for your elderly relatives, then uh hey, do you want to 00:28:08.799 --> 00:28:15.520 do you want to pitch your software one more time for them to check out? Yeah, thank you. 00:28:12.679 --> 00:28:19.600 Sarifsecure.com. We've poured about 8 years of research into it. The goal is 00:28:17.600 --> 00:28:22.880 to make it as easy as possible for you to protect your family from scams like 00:28:21.520 --> 00:28:27.200 these. One of the other features I didn't show you is uh if you do the pre 00:28:25.600 --> 00:28:32.000 the paid version cuz everything I showed you was free. The paid version will give 00:28:29.279 --> 00:28:35.679 you a text. So like if if mom is being targeted by scammers, that's pretty 00:28:33.919 --> 00:28:39.120 important because nothing that we saw would prevent them from saying, "Hey 00:28:37.440 --> 00:28:41.840 mom, give me your credit card number over the phone right now." Exactly. 00:28:40.559 --> 00:28:45.679 Whereas if you get the text and you be like, "Oh, 00:28:43.600 --> 00:28:49.120 yeah. Mom, put down the phone." Exactly. And we and we do have it happen. If you 00:28:47.279 --> 00:28:54.120 guys enjoyed this video, hey, go check out Kit's channel. We'll have that link 00:28:50.559 --> 00:28:57.840 down below. Or man, what would we 00:28:54.120 --> 00:29:00.080 even Or you can go watch me and Plof get 00:28:57.840 --> 00:29:04.880 kind of clowned on by support agents in Secret Shopper. That sounds great. Yeah. 00:29:03.039 --> 00:29:09.370 The worst part is everyone's earnestly actually trying to reach a resolution in 00:29:06.799 --> 00:29:11.770 that one. It just is hard.