WEBVTT

00:00:00.000 --> 00:00:03.000
Man, buying products used to be so simple.

00:00:03.000 --> 00:00:06.960
You pay money for like a hammer, and then you can use it however you want,

00:00:06.960 --> 00:00:11.680
provided we're not talking about settling a score with your neighbor. But did you know that many electronics

00:00:11.680 --> 00:00:14.880
have hidden features that for one reason or another,

00:00:14.880 --> 00:00:18.840
you can't even use? There are actual functional parts in your devices

00:00:18.840 --> 00:00:23.480
that you, the paying customer, are totally blocked from accessing.

00:00:23.480 --> 00:00:28.480
What's up with that? All right, let's start with something you might be using right now, your CPU.

00:00:28.480 --> 00:00:33.280
You see, if you've ever looked at a review of a newly released CPU or GPU for that matter,

00:00:33.280 --> 00:00:38.120
you might have noticed that certain cores or execution units are there in the die shot,

00:00:38.120 --> 00:00:41.440
but are disabled. So you might think it logically follows

00:00:41.440 --> 00:00:46.780
that there's some way to enable them again, and suddenly you have an i7 instead of an i5.

00:00:46.780 --> 00:00:53.480
In fact, in the past, enthusiasts have done just that, with a famous example being AMD's Tri-Core Phenom CPUs,

00:00:53.480 --> 00:00:57.560
which could be unlocked to quad cores, sometimes.

00:00:57.560 --> 00:01:03.320
As it turns out, disabling in this context usually isn't just a switch you can flip in software.

00:01:03.320 --> 00:01:06.560
You see, when CPUs and GPUs roll off the assembly line,

00:01:06.560 --> 00:01:11.560
some cores or execution units don't function at peak performance, or they have enough impurities

00:01:11.560 --> 00:01:15.360
that they might not even work at all. And other cores might work perfectly fine,

00:01:15.360 --> 00:01:18.680
but aren't good enough to hit the advertised power consumption target.

00:01:18.680 --> 00:01:22.160
Now, it would be a shame to throw out the entire chip

00:01:22.160 --> 00:01:27.340
just because a small part of it was messed up. So instead, these cores or execution units

00:01:27.340 --> 00:01:30.740
are factory disabled, sometimes even at a hardware level,

00:01:30.740 --> 00:01:36.100
and sold as lower tier products at a lower price. In cases like this, there's no way for an end user

00:01:36.100 --> 00:01:40.060
to get in there and enable these extra components, and even if you could,

00:01:40.060 --> 00:01:45.100
you might run into serious stability problems, and maybe even a crisis of conscience.

00:01:45.100 --> 00:01:49.060
Moving on. For another example, the reason printers are cheap

00:01:49.060 --> 00:01:54.540
and ink is expensive is because printer companies make most of their profit on ink cartridges,

00:01:54.540 --> 00:02:00.220
which they can sell over and over and over again, as opposed to the printer, which they can only sell once.

00:02:00.220 --> 00:02:03.380
Lure an unsuspecting grandma in with a cheap printer,

00:02:03.380 --> 00:02:09.780
and you've got a sale every time her grandkids come over and print 60 copies of their beautiful artwork.

00:02:09.780 --> 00:02:14.220
Unfortunately, it's kind of an open secret that the printer companies often take this too far

00:02:14.220 --> 00:02:18.260
by serving users low ink warnings, even when there's a significant amount of ink

00:02:18.260 --> 00:02:21.300
left in the cartridge. And while it's true, ink cartridges

00:02:21.300 --> 00:02:25.400
that still have a very small amount of ink in them are too dry to be usable,

00:02:25.400 --> 00:02:30.680
many users have reported getting lots of extra life out of their cartridges, even after these warnings pop up.

00:02:30.680 --> 00:02:35.280
And in some cases, cartridges may refuse to print at all once they get below a certain level.

00:02:35.280 --> 00:02:39.840
But there's ink in there. Unsurprisingly, there's been backlash

00:02:39.840 --> 00:02:43.360
against these practices. So printer companies have actually thrown customers

00:02:43.360 --> 00:02:47.280
a small bone in offering models with refillable ink tanks

00:02:47.280 --> 00:02:53.000
instead of sealed cartridges that can lock them out. For our last example, we'll use a more everyday item.

00:02:53.000 --> 00:02:58.480
A couple of car makers have played with the idea of enabling certain pre-installed features for a fee

00:02:58.480 --> 00:03:03.600
after you buy the car. For example, Tesla installs batteries in lower range cars

00:03:03.600 --> 00:03:07.400
whose full capacity can be unlocked microtransaction style.

00:03:07.400 --> 00:03:10.880
And BMW has plans to sell features like heated seats

00:03:10.880 --> 00:03:16.360
as a subscription for a certain length of time. So you could pay just to have them enabled during the winter

00:03:16.360 --> 00:03:19.560
and turn them off during the summer. That's horrible.

00:03:19.560 --> 00:03:23.360
That's a bad. That's so dumb.

00:03:23.360 --> 00:03:27.960
It might seem expensive for the companies to make cars with features consumers might never use,

00:03:27.960 --> 00:03:33.520
but the justification is that it simplifies the manufacturing process to build mostly identical hardware

00:03:33.520 --> 00:03:37.400
and allow people who don't want the features to save a few dollars at the till.

00:03:37.400 --> 00:03:41.780
Another argument for this practice is that it could make reselling cars easier

00:03:41.780 --> 00:03:45.680
as a new buyer could just enable features that the previous owner may not have wanted.

00:03:45.680 --> 00:03:48.920
Of course, the other side of the coin would be to say that this is just a way for the automakers

00:03:48.920 --> 00:03:52.800
to squeeze more money out of you by getting you to pay again for materials

00:03:52.920 --> 00:03:55.920
that were clearly covered well enough by the price you paid.

00:03:55.920 --> 00:04:00.080
And the truth is, unfortunately, probably somewhere in the middle.

00:04:00.080 --> 00:04:04.080
Of course, you could just refuse to play this whole game entirely and go back to the good old days

00:04:04.080 --> 00:04:08.080
of taming wild beasts and using them as your steed.

00:04:08.080 --> 00:04:11.360
Whoa, that was a video for sure. I thought it was pretty good.

00:04:11.360 --> 00:04:14.440
If you agree, give it a like. If you don't agree, give it a dislike.

00:04:14.440 --> 00:04:18.820
But you know what you should do, regardless, give us some suggestions for future videos down in the comments.

00:04:18.820 --> 00:04:22.600
Check out our other videos, slash channels, whatever you want.

00:04:22.600 --> 00:04:25.800
And don't forget to subscribe to this channel and follow

00:04:25.800 --> 00:04:28.440
Tech Wiggy, cause we're gonna make more.
