It's been hard to imagine what it was like for Dell to watch our Secret Shopper series
and have all their worst problems brought to light.
But after today, I won't have to imagine it.
And neither will Nick, because I paid five of you to Secret Shop our store,
and I'm sitting with the Creator Warehouse head of product, Nick Light, to
enjoy the result's first hand.
We didn't tell him we were doing this. I say enjoy, because I got a sneak peek, and it's not all sunshine and rainbows.
Unlike this segue, to our sponsor.
This is a star.