WEBVTT

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this is going to be a quick instructional video for anyone who bought a fractal design Define R2 case

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and is affected by a problem with the wiring in the front USB port we've got a

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forum thread going on in our Forum about how the wires are crossed which means

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that if you plug any USB peripheral into the front USB port it won't work for one

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thing and there is a chance that it will be damaged so uh what we recommend you

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do is actually just wait fractal design

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is addressing the problem they're sending us replacement cables which we

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will be able to send out to every customer who bought one or who buys one

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in the next little while here but if you want to Meyer yourself a solution there

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is a way to do it all you have to do is take your side panel off okay so I've

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taken the side panel off and then you you will have to pop off the front bezel

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so that means that you just kind of get under it here pry it up from the bottom

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there's a little grip at the bottom that you can hold on to I should probably show you that you see that Gap right

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there so I'm just going to grab onto that and then pry it up if I have the

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strength there we go okay so once you pry it up you just need to carefully

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remove the front bezel from the case just like this there's a little Gap here

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you'll need to pull all these connectors through and then you need to locate the

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USB cable so this cable right here is the

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one that fractal design is going to be replacing with ones that are wired

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correctly the problem is that this USB

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plug that goes into your motherboard is wired wrong the red cable here and the

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green cable are not carrying the correct voltage and the correct signal and they

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are actually carrying what is supposed to be the other so even though the

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coloring should be red white green black

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that is not correct in this case so we are we are telling users that while it's

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not the best solution the best thing is to wait for fractal design to address

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the issue uh what they can do is simply

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swap the two cables so you need a little tiny flathead screwdriver or a needle or

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a pin what you need to do is get it under the little tab I'm going to sort

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of sorry I know the cameraman can't really see it okay so you get that under

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the little tab you pull out the red cable then you go along to the green

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cable you get under the little tab here you need to be very careful not to lift

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these up too high because they're just little plastic tabs and you can damage

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them once you've removed the green and red cable from the one side you can plug

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it in make sure you push the tab back down and then check to make sure that

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it's locked into place so I've put the green cable where the red one was and

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then I'm putting the red wire in where the green one was just like that once

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you've made this swap the case front panel USB will work and there's no need

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to get a replacement cable if you're totally comfortable with this what

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you've effectively done is made sure that the right cables are carrying the

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right signals so I want you to compare the side that I have corrected it goes

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green white red black to the side that I have not corrected which goes red white

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green black or actually so that you can see them from the same from the same

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angle here's what it looks like so the top one is the corrected one that I have

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that I done with this case and the bottom one is the incorrect one even

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though that is the official wiring coloring for USB so that was just a

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quick guide on how to uh how to mver yourself a solution to this problem if

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you don't want to wait for a new cable thank you for checking out my video blog