this is going to be a quick instructional video for anyone who bought a fractal design Define R2 case
and is affected by a problem with the wiring in the front USB port we've got a
forum thread going on in our Forum about how the wires are crossed which means
that if you plug any USB peripheral into the front USB port it won't work for one
thing and there is a chance that it will be damaged so uh what we recommend you
do is actually just wait fractal design
is addressing the problem they're sending us replacement cables which we
will be able to send out to every customer who bought one or who buys one
in the next little while here but if you want to Meyer yourself a solution there
is a way to do it all you have to do is take your side panel off okay so I've
taken the side panel off and then you you will have to pop off the front bezel
so that means that you just kind of get under it here pry it up from the bottom
there's a little grip at the bottom that you can hold on to I should probably show you that you see that Gap right
there so I'm just going to grab onto that and then pry it up if I have the
strength there we go okay so once you pry it up you just need to carefully
remove the front bezel from the case just like this there's a little Gap here
you'll need to pull all these connectors through and then you need to locate the
USB cable so this cable right here is the
one that fractal design is going to be replacing with ones that are wired
correctly the problem is that this USB
plug that goes into your motherboard is wired wrong the red cable here and the
green cable are not carrying the correct voltage and the correct signal and they
are actually carrying what is supposed to be the other so even though the
coloring should be red white green black
that is not correct in this case so we are we are telling users that while it's
not the best solution the best thing is to wait for fractal design to address
the issue uh what they can do is simply
swap the two cables so you need a little tiny flathead screwdriver or a needle or
a pin what you need to do is get it under the little tab I'm going to sort
of sorry I know the cameraman can't really see it okay so you get that under
the little tab you pull out the red cable then you go along to the green
cable you get under the little tab here you need to be very careful not to lift
these up too high because they're just little plastic tabs and you can damage
them once you've removed the green and red cable from the one side you can plug
it in make sure you push the tab back down and then check to make sure that
it's locked into place so I've put the green cable where the red one was and
then I'm putting the red wire in where the green one was just like that once
you've made this swap the case front panel USB will work and there's no need
to get a replacement cable if you're totally comfortable with this what
you've effectively done is made sure that the right cables are carrying the
right signals so I want you to compare the side that I have corrected it goes
green white red black to the side that I have not corrected which goes red white
green black or actually so that you can see them from the same from the same
angle here's what it looks like so the top one is the corrected one that I have
that I done with this case and the bottom one is the incorrect one even
though that is the official wiring coloring for USB so that was just a
quick guide on how to uh how to mver yourself a solution to this problem if
you don't want to wait for a new cable thank you for checking out my video blog