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Here at Linus Media Group, we believe that offering free electric vehicle

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charging not only helps to save our employees' wallets, but also helps to

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save our planet. Unfortunately, we were

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the victims of copper thieves who cut the cables from our chargers. Oh, hey

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Linus. Okay, two questions. One, when did this happen?

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And two, how long have you been in my trunk? Longer than I care to share. And

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in response to your first question, about a week ago. The police were able

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to offer their moral support, but when it comes to the costs of the repair,

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that basically falls on you, buddy.

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You know what? My car's not the only thing that needs a recharge.

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I'm going on vacation.

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What am I supposed to do? You're a smart guy.

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You'll figure it out. But what about our sponsor? That's no

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problem. Here's a free Segway.

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DeleteMe. Did you know that it is totally legal for data brokers to take

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or click the link down below.

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And just like that, we've got all new chargers from Ubiquiti, Mahika. But

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wait. Why did we have to get new stuff? Couldn't I just go and buy some cables

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from an electrician supply store and fix the chargers? Where's the DIY? Where's

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the tech tips? >> I totally agree and I'm going to

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explain. Because EV chargers really should be easily repairable. [music]

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After all, this isn't an isolated incident. EV chargers are increasingly

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targeted whether it's for copper thief or ideological reasons. And if you just

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open up the panel, you can see the wiring on our level two charger is

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actually really simple. From a 240-V breaker, we run power to these terminals

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which connect to the charger's electronics that talk to EVs when

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plugged in. That communication activates the big switch called a contactor and

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sends current through the charging gun and the car. Or doesn't when nothing's

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plugged in, which is why the thieves were able to cut that hunk of copper

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without being electrocuted. Both cables could be replaced by an end user really

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easily, but when we called Grizzl-E to ask about getting new charging guns, we

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were told to detach the hardwired

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chargers, send them in at our expense, and buy a replacement cable and charging

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gun for 200 Canadian dollars plus the cost of their labor. Now, it seems

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Grizzl-E used to offer replacement charging guns that end users could

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install themselves. And other third parties and OEMs still do sell these

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standard replacement plug heads in our region because the use of standard parts

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like this J1772 charging gun is a

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requirement for our local rebate program. But, they're still around 200

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dollars, so we'd just be saving on the labor and shipping costs if, of course,

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we value our time at zero. sourcing the odd four-core EV cable

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isn't easy either. At our local electrician supply store, they told us

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to just talk to the charger manufacturer. >> [music] >> Guess it isn't as easy as wiring up a

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few LTT True Spec cables.

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They're 240-W cables, guys, not volts.

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Who wrote this? So, fixing this is almost half the cost of these 500-dollar

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boxes. And with government rebates already covering some of the cost if we

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buy new stuff, it's just not really worth it.

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Time to break the news. I beg your pardon. It costs how much?

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Insurance isn't covering it. All out of pocket?

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And we're replacing every charger?

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Uh, no, I don't think I want it anymore.

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Shh. Fortunately, there is a silver lining to

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all this. When we first bought our Grizzl-E chargers, we wanted to go with

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Ubiquiti's UniFi EV Station Light. But

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they weren't covered under BC's rebate program at the time. Now, they are. At

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700 dollars, they cost a little more than our Grizzl-E chargers, but Ubiquiti

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was good enough to send over all the replacements we need. Even if we'd had

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to pay for them, they do integrate better into our larger UniFi network.

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And they solve a few of the gripes we had with the old system. So,

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what were those gripes? Well, the scheduling system for the Grizzl-Es went

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through ChargePoint and it was not the greatest. The only way to prevent people

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from using the chargers on the weekend [music] was to set the lowest possible

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charging time at a random time during the day. So, I believe I had it set for

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15 minutes at like 5:45 to 6:00 a.m. And

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that's because you can't turn it off completely. These new Ubiquiti ones,

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because we're already on the Ubiquiti ecosystem, everybody uses Ubiquiti to

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get into the building. You just tap in when you want to charge and it keeps our

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neighbors from using the chargers while they're waiting for the children.

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>> The Ubiquiti chargers also have a stock power output that's 10 amps higher than

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the Grizzl-E chargers, which should translate into 20% faster charging if

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our breakers were 70 amps instead of 40.

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>> [music]

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>> We've said this is a really simple install, and it is. >> [music]

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>> But we're not electricians, so we brought in some professional contractors

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to help with the install.

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We've also discovered another opportunity here. Ubiquiti sent over

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seven of their UniFi EV Station Light chargers, so we're going to replace all

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six of the Grizzl-E chargers including two that weren't cut. I guess there's

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just a limit to what a grown man can carry on his BMX bike. And finally, we

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have this Tesla charger here, came with the building. We're going to leave it in

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place, meaning we have one extra Ubiquiti charger. Hallelujah. So, we're

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here at the studio building where we're going to put in a new [music] charger,

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which is so awesome because we've had a crazy EV charging bottleneck over here.

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People have to move their cars [music] around, sucks. We didn't have the capacity to install more chargers here

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before, but there's a new transformer here now from a round of shop equipment

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upgrades. So, now we can. The actual

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charger we have over here is this older Siemens one which is getting kind of dated, so we're going to take [music]

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the Grizzl-E ones that weren't damaged that are now available cuz we put

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Ubiquiti's there over here to replace [music] it.

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Aside from the new install, these new systems were really easy to put in.

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>> Wow, thanks. This is great.

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Oh, it's not working. Maybe a sensual massage?

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Oh, thanks. I knew you could do it, James.

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Thanks for watching, [music] guys. If you liked this video, maybe check out the one where Linus installed an EV

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charger >> [music] >> at his house, in his garage.

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That was a good one and for now,

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my work here is done.