WEBVTT

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we bought them we unboxed them and we endured tech support hell and now

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finally after three weeks of waiting

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we're ready to share the performance of our fifteen hundred dollar gaming

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systems in both gaming and game capture workloads

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but not before we share with you some

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interesting discoveries that cropped up while we were taking a closer look

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at these machines because uh

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oh boy there's far more here than meets the eye

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thermaltake's a500 has a modern minimalistic design with brushed

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aluminum panels and dual hinge swinging tempered glass doors check it out today

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at the link below

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okay uh i know

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i am just as psyched to find out which of our rigs produces the most FPS as you

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guys but we've actually got some other really

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really important stuff to go through here first

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let's start with alienware

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so this thing shipped with a reasonably recent version of Windows 10 built 1803

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and needed very few updates in order to get up and running the theme wallpaper

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and boot logo were all set so you'd know that dude you're getting a doubt

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excuse me i mean alienware and bloatware

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didn't look too bad um so let's see here

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we've got updater mobile connector customer

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connect alien effects whatever for lighting and overclocking control but

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let's come back to bloatware later first something got weird

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this system uses over four

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gigabytes of RAM at idle that is double

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our other machines and after we manually killed any and all

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alienware slash dell processes it barely

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budged then we subjected the machine to a CPU

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stress test and this is even weirder normally

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this kind of stress test loads up all of the cores to the hilt but on this

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machine the load fluctuated

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not only that but the CPU would boost to

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4.5 ish gigahertz hit temperatures in the high 90 degrees celsius then do this

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weird thing where the cooling would rev up super hard then the temps and the

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clock speeds would go down rinse and repeat

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what because like if the processor can't handle the

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standard load why on earth do they have

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overclocking support well to see how bad that would be

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we fired it up and wait are you sure you got this right

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this is bizarre this shows that the CPU

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while overclocked neither overheated nor

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dropped below 4.3 gigahertz that is the

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max 6 core load per Intel spec that

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means that enabling oc stage 1 was

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faster and cooler than the out of the box

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settings and not to mention essentially required to get the processor running

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the way that it was supposed to to begin with

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stage two was not as rosy with our processor shooting up to 4.8 gigahertz

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occasionally but then quickly toning itself back down to 3.7

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okay what made this even more puzzling was

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that after we disabled the software oc

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that weird turboing up and overheating behavior completely disappeared

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and that's not even the end of our software and firmware and whatever

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issues with this box but we really need to move on to hardware now

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so our graphics card is a standard issue gtx 1060 that behaved entirely

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predictably minus the driver set from six months ago

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so that's all right but there are some

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issues here that we missed during the initial inspection first we found that

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the machine had a sloppily wired wi-fi module

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then we noticed that while the box said

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NVMe our configuration is actually equipped

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with an m.2 drive that uses SATA rather

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than pci express meaning that there is no performance benefit over a

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traditional two and a half inch drive now our invoice was marked correctly

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it's not false advertising or anything like that it's just

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kind of a drag anyway much more interesting is the

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topmost pci express slot that runs at only 8x electrically rather than 16x no

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matter what we did and that our

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multi-GPU approved power supply only has

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385 watts combined on its 12-volt rails

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with no 80 plus certification whatsoever now given that this machine already

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pulls around 300 watts from the wall under a combined CPU and GPU load

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calling that sli capable is misleading at best

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one positive note is that the power supply fan does stop under low load and

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our machine idles at just 26 watts furthermore after the rev up throttle

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down behavior magically disappeared the system would only hum up under load with

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no sharp fan rev ups those naked vrm modules that we were

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concerned about before by the way those did not end up heating up pretty much at

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all and finally when it comes to the UEFI bio settings they were about as

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sparse as you'd expect with a pre-built machine like this with no option to save

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a profile and SATA mode set to raid which then disables BIOS recovery from a

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hard drive which is enabled by default so i guess all we can really

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say is uh

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let's move on to the hp omen unlike the alienware our hp omen ships with Windows

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10 version 1709 from over a year ago

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so between that and replacing the graphics driver from

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five months ago it took over an hour to

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get this thing updated out of the box

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note is that the issue with games running slower off of the hard drive

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versus the SSD that we encountered while using this machine in our walmart pc

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video has gone away so that's good and we were also pleased to

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see less than two gigs of our RAM being used at idle that is half of the

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alienware onto software the so-called omen command

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center commands almost nothing except for enabling dual

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force mode to send low priority networking traffic over the integrated

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wi-fi and then higher priority packets over Ethernet but i mean given that they

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both terminate at the same modem i'm i'm having a hard time understanding

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what the point of that is also of note our omen included mcafee

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antivirus so if you want to uninstall it

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john says hi

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now here's something weird our 8700

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non-k processor boosted to about 3.5

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gigahertz with all core turbo now this is well below the 4.3 gigahertz

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all core boost that gamers nexus measured for this CPU and only 10

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above base clock now why hp might have handicapped the CPU

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frequency in this way is not clear but what we do know is that this can only

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hurt it when it comes to performance moving on our graphics card is a bone

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stock gtx 1070 with as expected behavior

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and then finishing it up in here we found a wi-fi module that we actually

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didn't notice during our unboxing also it turns out that our power supply

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is rated to 470 watts max on the 12 volt rails with 80 plus certification

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so far more sli ready actually than the one

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in the dell moving on to the BIOS well

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actually you just don't get to pressing f2 at boot takes you to a diagnostic

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screen for just about every subsystem in the omen from CPU and RAM to usb and

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keyboard then going to advanced reboot yields a mostly useless gray on blue

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setup screen straight out of the 90s all right

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let's move on to the eye by power rig now then which is apparently

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so advanced that janice is not even worthy of opening it and you're not able

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to help me through that not my ability to

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mimic your ability to look inside a computer if you're not familiar with the

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part it's going to be very difficult to do anything inside of the pc

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while this one shipped with a recent version of Windows 10 the machine still

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did require quite a few updates and the

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graphics driver here is the oldest one

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yet i mean i guess that's uh what they had

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rolled into their os image and they just haven't bothered to update it i mean

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frankly back at ncix we did a lot of stuff wrong

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we did but we did regularly update the bloody

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graphics drivers for our gaming systems like

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i with that said this behavior doesn't seem that

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surprising given the clap it together and ship it overall build quality that

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we observed there were zero changes made to the UEFI BIOS so that means no

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optimized profile was saved even though the option is present on this

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motherboard and in practical terms this means that while our invoice boasted a

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free upgrade to 3 000 megahertz RAM you can see it in there it's all shiny

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ours was only running at the default 26

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66 megahertz don't get me wrong everything worked and

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it was stable with our CPU boosting to 4.3 gigahertz max across all cores as

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expected and our graphics card was factory overclocked with idle RAM usage

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that was normal it's just that we didn't really get a

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you know we care a lot vibe from the

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overall build quality like

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again this kind of sort of sloppiness

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doesn't affect performance which we will see is definitely a strong point for

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this system but not even one of the CPU cooling fans

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is plugged into the CPU fan header they put the pump there when there's an empty

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pump header right here

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i mean why and like we found a grand total of

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exactly one zip tie and

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one twist tie in the entire system

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let's move on to the next oh

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so this is what you get for

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1500 us dollars from origin pc

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a core i5 processor and a gtx 1050 ti

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i mean at this point it almost doesn't really matter what else they do right

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does it but for the sake of completeness let's

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take a look the os the machine shipped

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with was recent and so was the graphics

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driver that shouldn't be worth bonus points but apparently it is

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idle RAM usage was sub 2 gigabytes another good thing but we did notice

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that when we looked at the UEFI settings that while our xmp 3000 megahertz

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profile was enabled for our RAM the speed field was left on auto which

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for some reason caused it to clock in slightly lower at 29.33 to origin's

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credit even though only that one setting was tweaked on the machine it was saved

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into a profile which we could load onto it for our performance testing

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but profiles are only as useful as how

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enabled they are we've really hoped that our tech would prompt us when we called

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them for tech support to load the profile after that whole only half the

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RAM is being detected incident but he didn't looking under the hood we found

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cable management that on the surface looked pretty good until we noticed that

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our pump was powered via molex

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which means no speed control and no

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warning if your pump dies and then making matters worse we notice

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that there is an available header on the motherboard that they used that they

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plugged the front intake fan into instead

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then this is the worst thing yet we came to the pass-through power cable that

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connects the rear plug on the back of the actual system to the power supply

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inside because it's got a really unusual internal layout

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this here uses non-soldered

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hobby grade connectors and on our machine the metal contacts were slightly

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exposed with no power off switch available at the back of the system that

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means that while it would be unlikely these can slip off and someone could

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accidentally bridge those live wires full ac power with their fingers

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this could and should be done better

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let's move on to main gear first we need to make a correction here

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during the purchasing part of this system the rep mentioned the two-year extended

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warranty and we laughed oh here comes the

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warranty pitch well he saved it for the last you know

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oh man he mentioned it because it was free and

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that's a good thing but we were mostly laughing because we'd

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sat through so many warranty pitches in the last two hours

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we should have corrected ourselves because free is free baby so thanks to

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our commenters for noticing that as for the machine itself well the

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software side was virgin other than a custom boot logo wallpaper and a red

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theme both the os and the graphics driver were recent and our gtx 1060 was

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a factory overclocked version the processor clocked itself at about 3.9

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gigahertz on all six cores this is exactly what we would expect for a ryzen

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2600x and we noticed that the machine had its high performance power plan

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enabled by default this would help explain why it had the highest idle

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power draw out of our competitors at around 50 watts but that is considered

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best practice with ryzen processors the UEFI did have a factory settings profile

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set but there was really nothing in there that would affect performance just

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a couple of networking related settings and boot mode forced into UEFI only mode

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a closer look at the insides revealed that

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well in terms of issues we had a really hard

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time finding fault in this build they

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even cable managed the back side of the motherboard tray

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digging deeper the power button was

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slightly off center i guess but that's more of like a case qc issue and

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actually no this was one the hard drive SATA cable clicked when we pushed on it

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meaning that it wasn't actually in a hundred percent but the drive was

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detected and did work out of the box and

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given main gear support if that did come out in shipping i'm sure they would have

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been able to help us with it pretty quickly

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so then you want to line them all up here i guess let's finally do it for you let's

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summarize the specs of all the machines

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we ended up with alienware shipped

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with a liquid-cooled 8700k processor

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16 gigs of 2666 RAM a stock gtx 1060

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with a 128 gig SATA os drive coupled with the two terabytes of storage and it

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was powered by a multi-GPU approved 460 watt power supply

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hp shipped our omen with a 9k 8700

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processor with 16 gigs of 2400 megahertz RAM a vanilla gtx 1070

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a 256 gig NVMe drive they were the only

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one to ship an NVMe boot drive weren't they and two terabytes of mechanical

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storage they also threw in a decent 80 plus 500 watt power supply and they had

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a 200 canadian 150 us promotion at the

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checkout it should be noted we bought all of these systems though during

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Intel's gamer days promotion so every si

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had the same opportunity to take advantage of that i buy power jumped the

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gun smartly selling us a pre-order of the core i5 9600k

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before it was formally shipping they cooled it with an aio water cooler threw

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it in an MSI z390a motherboard loaded up

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16 gigs of 66 megahertz RAM and through

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a 240 gig SATA os drive with one

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terabytes of storage in it we got a factory overclocked gtx 1070 the most

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powerful graphics card out of the bunch and that was powered by a quality 750

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watt power supply that we got upgraded to for free

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on paper this one should be the fastest system

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for gaming origin oh origin we got a liquid cooled

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core i5 8400 with a gtx 1050 ti and 120

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gigs of SATA SSD storage with no extra

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mechanical storage for our game library the power supply is a high quality 450

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watt unit but the fancy z390 overclocking capable

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motherboard even though it's its quality

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doesn't make sense for this config our CPU doesn't support overclocking

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honestly this config is a total dog's

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breakfast finally maingear sold us the only AMD

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system in the lineup with a 240 millimeter aio cooled ryzen 5 2600x

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this could end up very interesting because we did specifically mention to

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everyone on the phone that we wanted to not only game but also record our

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gameplay for youtube they went with an MSI b350m pro vd

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motherboard with 16 gigs of 2666 megahertz RAM a 256 gig SATA os SSD a

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one terabyte storage drive and a factory overclocked gtx 1060. all this was

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powered by an evga 500 watt power supply and of note is that the 200 us dollar

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discount that was applied to our checkout due to Intel's gamers day's

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promotion was something we were able to take advantage of however that works for uh

00:19:41.120 --> 00:19:47.200
an AMD based configuration okay

00:19:45.280 --> 00:19:53.280
so which one of these is the fastest for gaming well in a

00:19:49.440 --> 00:19:55.600
massive surprise to no one i buy power

00:19:53.280 --> 00:20:00.640
and hp omen dominated our suite of gaming benchmarks

00:19:58.320 --> 00:20:05.600
with ibuypower edging out its closest competitor pretty handily thanks to its

00:20:03.039 --> 00:20:09.520
factory overclocked graphics card and the fact that its CPU was turboing

00:20:08.240 --> 00:20:13.039
correctly i mean you want your CPU turboing

00:20:11.679 --> 00:20:17.600
correctly that seems like a good idea right who knew

00:20:15.360 --> 00:20:22.400
main gears machine and our alienware aurora then traded blows thanks to their

00:20:20.080 --> 00:20:27.520
similar grade of graphics firepower in the next tier down

00:20:24.080 --> 00:20:31.360
and as for our origin chronos well

00:20:27.520 --> 00:20:36.240
it didn't manage to break 60 FPS in any

00:20:31.360 --> 00:20:36.240
of our gaming tests aside from cs go

00:20:37.039 --> 00:20:42.880
also for the sake of completeness we actually

00:20:40.480 --> 00:20:48.720
tested the origin machine with both the core i3 that fit within our budget and

00:20:46.159 --> 00:20:53.840
the i5 that they up sold us to make theirs not only the worst performer in

00:20:51.120 --> 00:20:59.679
the bunch but also the most expensive system that we purchased

00:20:57.039 --> 00:21:05.840
now on to recording videos to post to youtube now this is presumably what led

00:21:02.720 --> 00:21:07.840
main gear to recommend a six core 12

00:21:05.840 --> 00:21:12.159
thread AMD system now we never mentioned streaming so we

00:21:10.559 --> 00:21:16.480
were actually kind of hoping for someone to recommend using

00:21:13.679 --> 00:21:20.400
shadowplay because it mostly just works and comes with very little performance

00:21:18.320 --> 00:21:23.919
penalty if you want to just you know cut together your frag vids

00:21:22.080 --> 00:21:28.320
but no i think everyone kind of assumed we were streaming

00:21:25.120 --> 00:21:32.880
anyway on to testing we set obs to the

00:21:28.320 --> 00:21:35.919
same 1080p 60fps 3500 megabit per second

00:21:32.880 --> 00:21:38.480
cbr settings on all machines and then we

00:21:35.919 --> 00:21:44.159
just kept cranking the x264 in code quality until we started dropping frames

00:21:41.440 --> 00:21:48.480
which actually brings us back to alienware did what

00:21:46.880 --> 00:21:56.240
so check this out regardless of encoder quality our aurora

00:21:52.559 --> 00:21:58.640
dropped a savage number of frames and

00:21:56.240 --> 00:22:05.120
spit out rendering errors so the benchmark that we chose would run

00:22:01.679 --> 00:22:09.280
at 60fps like so our game was fine our

00:22:05.120 --> 00:22:12.960
CPU usage remained reasonable and yet

00:22:09.280 --> 00:22:14.000
the end recording was unwatchable

00:22:12.960 --> 00:22:19.200
every single time

00:22:16.080 --> 00:22:22.080
and this behavior persisted even when we

00:22:19.200 --> 00:22:27.200
switched to the nbank NVIDIA encoder which has nothing to do with the CPU so

00:22:24.480 --> 00:22:31.280
ivan's like racking his brain for a week on this stupid thing trying different

00:22:28.799 --> 00:22:35.280
settings recording to a different drive resetting and reinstalling the software

00:22:33.679 --> 00:22:40.799
using a different graphics card out of our inventory and even going as far as

00:22:38.000 --> 00:22:45.600
asking one of the key obs devs what the heck is going on here

00:22:43.200 --> 00:22:50.720
finally we relented and popped one of our bench boot ssds into the aurora only

00:22:48.799 --> 00:22:54.640
for it to immediately stop having the issues

00:22:52.000 --> 00:22:59.840
but then the mystery goes deeper still because we tried our alienware os drive

00:22:57.520 --> 00:23:06.799
in another similar spec test bench machine and continued experiencing the

00:23:02.960 --> 00:23:08.880
same issue so while we do not know what

00:23:06.799 --> 00:23:14.640
precisely is going on we've done our diligence and we've

00:23:11.520 --> 00:23:15.679
managed to deduce that something we're

00:23:14.640 --> 00:23:19.919
pretty sure is just broken in software on our

00:23:18.400 --> 00:23:25.280
alienware machine maybe it has to do with the high idle

00:23:22.400 --> 00:23:29.360
RAM usage on to the rest then our main gear machine hung in there until the

00:23:27.120 --> 00:23:35.200
medium quality setting that's our best result with our hp omen coming in second

00:23:32.400 --> 00:23:39.760
i buy power came in third as expected starting to lose frames at the faster

00:23:37.200 --> 00:23:44.320
preset when it came to CPU encoding and then as for the chronos

00:23:42.320 --> 00:23:48.559
well she did it right

00:23:46.559 --> 00:23:52.480
what were we really expecting on a system that couldn't hit 60fps in the

00:23:51.039 --> 00:23:57.039
first place so what's the takeaway from all this

00:23:54.720 --> 00:24:01.039
when it comes to raw gaming power for the price

00:23:58.080 --> 00:24:04.960
i buy power took the prize that is if you're comfortable with their

00:24:02.880 --> 00:24:09.360
quality tech support but that also doesn't necessarily mean that

00:24:08.320 --> 00:24:15.279
hp lost thanks in part to their promo price they

00:24:12.640 --> 00:24:19.760
put up a surprisingly good fight when it came to gaming performance

00:24:17.200 --> 00:24:24.720
and there were aspects of this system that don't directly impact gaming but

00:24:22.320 --> 00:24:29.600
are certainly benefits like the NVMe boot SSD versus a cheapo SATA one in the

00:24:27.520 --> 00:24:35.840
i buy power rig not to mention the carrying handle the excellent i o and

00:24:32.640 --> 00:24:37.840
the handy easy hard drive upgrade slots

00:24:35.840 --> 00:24:42.559
now their tech support was far from perfect but they weren't dismissive or rude to

00:24:40.799 --> 00:24:47.039
us and they did eventually solve the problem

00:24:45.360 --> 00:24:52.240
after those two we would have a tie for second

00:24:49.840 --> 00:24:57.039
if alienware could get their pre-loaded os figured out

00:24:54.400 --> 00:25:01.120
and also if their pre-sales and after sales support weren't both abominable

00:24:59.600 --> 00:25:05.760
across the board now i'm sure alienware would say that we

00:25:03.360 --> 00:25:10.000
got unlucky but here's my response to that between all the call transfers that

00:25:08.159 --> 00:25:15.120
we went through i'm pretty sure we talked to probably half a dozen people

00:25:11.600 --> 00:25:17.679
who worked there and every single one of

00:25:15.120 --> 00:25:22.960
them was worse than both of the people that we talked to at main gear

00:25:20.320 --> 00:25:26.880
so there's just no contest here main gear comes in third

00:25:24.880 --> 00:25:31.760
speaking of no contest origin pc

00:25:29.200 --> 00:25:37.360
they did do some things well their staff were polite competent and helpful

00:25:35.520 --> 00:25:43.200
but at the end of the day this was a pretty simple transaction

00:25:40.080 --> 00:25:46.640
wii u fifteen hundred dollars give you

00:25:43.200 --> 00:25:48.320
us gaming pc send and while they did a

00:25:46.640 --> 00:25:55.039
good job of taking our fifteen hundred dollars i would argue that they didn't really

00:25:51.120 --> 00:25:57.760
hold up their end of the bargain

00:25:55.039 --> 00:26:01.840
is this a gaming pc well it's a gaming pc but certainly not

00:25:59.440 --> 00:26:05.200
for fifteen hundred dollars so

00:26:02.880 --> 00:26:09.200
i guess that i guess that's it right are we done

00:26:06.799 --> 00:26:13.279
for this season for this season oh lordy are we doing this again

00:26:10.559 --> 00:26:16.960
boy this was time consuming but uh we really hope that you guys have

00:26:14.960 --> 00:26:20.559
enjoyed it i know ivan's been tearing his hair out but i mean was it fun at

00:26:18.960 --> 00:26:23.440
least yes it was

00:26:22.320 --> 00:26:28.080
you know you know you know it was actually it was a lot of fun to go through this um maybe we'll do something

00:26:26.640 --> 00:26:33.279
like this that's similar in the future leave us a comment in the video description uh with with what you guys

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would like to see us secret shop you know

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lynum tech investigator and stoy ski and

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all that good stuff so uh

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how nice they look thanks for watching guys if you disliked

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this video or even the entire series go ahead and hit that button but if you

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liked it hit like get subscribed or maybe consider checking out the link to

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where to buy the stuff we featured in the video description also down there is

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and our community forum which you should totally join
