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so my customer care Department asked me to do a quick video because we've been

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having some problems with 5800 and 5900

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series video cards in shipping and shipping them with systems we've

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actually witnessed a couple of situations where because the video card

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has such a heavy cooler on it it can actually snap the PCI Express slot like

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split it in two when the weight of the video card is is is put on it that way

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so with some customers who are buying these video cards in cases that you know

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we might not be able to pack as well we've we asking customers if they would

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be comfortable if we Shi the system with no video card but otherwise completely

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assembled and then ship the video card separately so I'm doing like just a

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quick guide on how to install a video card if you've never done it before so

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our team will prep everything for you so all you really have to do is make sure

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that it's lined up with the correct slots here in the back and the correct

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slot so it'll be a PCI Express 16x slot

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which will look something like that and then you can take your 5800 series video

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card just position it in exactly the right place so just line it up so that

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the fingers at the bottom of the card are not under but rather directly into

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the PCI Express slot push down firmly

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okay then what you'll need to do is if your case uses thumb screws then you'll

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use the thumb screws to secure the two holes up at the top of the io plate so

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one and then if you do not have thumb screws with your case then you'll need

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to use a screwdriver to secure both of those screws this is what holds it in

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place and so you can see that I mean okay with the only things holding a

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video card in place being these two screws and this plastic clip here it's

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not exactly the most robust solution so you can see there's quite a bit of room

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to move there that's why they're proposing this and then the last thing

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that you'll need to make sure that you do is plug in the power connector or

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connectors which are either located at the back of the video card just like

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that uh or on the top edge of the video card so you can see there's one clip on

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the one side and I'm positioning it so that that clip plugs right into the

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video card until it goes all the way in on both of them thank you for checking

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out my quick video card installation guide for your reference that was a

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powercolor 5830 that I installed
