WEBVTT

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this is obviously fake a 16 terabyte SSD

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for a hundred and ten dollars sales way

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past too good to be trueville clear into you must have been trying to get ripped

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off a list or at least you would think that for the average Shopper it is

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shockingly easy to run into scam products on the world's largest

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e-commerce platform look at this a quick search for external SSD yields real real

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real real real fake on the second line

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but come on minus you might say no one

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would buy a one star rated product from okqk okay which is fair enough but what

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about these ones with nice prices dozens

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of positive reviews and Prime shipping fake fake fake and yet Amazon is somehow

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allowing these scammers to not only list their Wares but to achieve prominent

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positions and search results what's going on over there Jeffy you too busy

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riding in your rocket to take care of your customer I mean maybe but also no

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the process that these companies use to defraud both unsuspecting Shoppers and

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Amazon themselves is surprisingly Savvy and kind of like Draconian anti-cheap

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methods cracking down on them could end up harming the legitimate sellers more

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than it harms the Bad actors just like it would harm me to not tell you about

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our sponsor build Redux they make it easy to configure your new build with

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support guides to help along the way they also offer competitive pricing as

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compared to building a PC yourself head to build redux.com Linus and start your

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new build today let's open up with a look at our two attempts to play

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ourselves here first up is a two terabyte USB 3.1 portable SSD from

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lurcher that is 36.99 from the products page on Amazon

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it says that its features are three inch hard drive and type c Port compare that

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to the 120 dollars of greedy Western Brands and even if it does lack a loop

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for a strap or some ruggedization it's a no-brainer right for a tech-minded

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audience this this difference in price would actually be a huge red flag

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but guys self in the shoes of your uncle who

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spends more time deweeding his garden than defragging his discs I mean look at

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this hand trowel it's probably not a scam a 70 discount might not seem like

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an obvious problem I mean even in tech there are categories like cables for

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example where you could easily spend a fifth of the price if you aren't

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subsidizing a bloated marketing budget or paying an influencer tax

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okay even at the price that's a good screwdriver independently verified I

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don't want to hear about it lttstore.com let's give this thing a fair Shake right

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what the heck this is not a good sign

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I already what are these it's crap already in ways I couldn't have possibly

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expected it comes with a micro b to USB

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a adapter and a type c to USB a adapter

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but even though it's color-coded blue this is in fact a USB 2.0 adapter

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because you can see the other five pins aren't in there

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okay extruded aluminum case I see what you mean about it being difficult to

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open this thing up this is going to not be easy

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once again USB 3 color-coded actually USB 2 cable

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is that actually a standard thing like the yes that's like specified by USB

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there's some non-standard colors like Razer does green yeah I've seen that

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OnePlus does red I've seen purple ones I've seen yellow ones for like higher

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power or whatever but blue means USB 3.

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in theory how suspicious these two ssds

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from very different brands use the same elements of their images why why are

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there pictures of hard drives to represent ssds does the same as two ssds

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in it you know what we'll get to that one later 19 megabytes per second reads

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I like it thank goodness it's type c and

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empty it is not

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high speed you say more like

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speed I don't think that's being in the video is it still running

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yeah it's just taking absolutely forever

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to write the test file to it something is definitely a miss here but even

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though the product page didn't specify a rated speed when we clicked buy it's

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actually been updated since then to reflect its USB 2-ness this product

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isn't necessarily a scam

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yet it's just really slow it does take

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liberal use of the word of the term USB 3. yeah yeah USB 3 ish it supports part

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of the USB 3.0 standard if you plug it into usb2 yeah if you plug it into a USB

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3 Port it will be detected now tell me

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something Adam do you know the answer to this already can I actually play back

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anything that's on it surprisingly yeah really yeah I couldn't believe it either

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because I assumed at first it would just be like a 32 Gigabyte we've seen that

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scan before where they just play around with the firmware of the device to make

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it show a large capacity but when you actually try to write data to it it

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turns out that it's not actually there and if you try to read it back it's just

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gone I mean you go look in the the device properties here we'll see we'll

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see here because the device properties will report correctly oh my goodness can we

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just play this file please here we go oh

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wow it's at a hundred percent use playing a video it is red footage you

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put all red footage on it because it's four Gigabyte increments so I'm loading

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it and tell when how much it when it actually would die gosh darn it Adam it

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was a clever maneuver one of the issues we're running into here is if they are

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pulling a capacity scam maybe the actual capacity is 128 gigs or 256 gigs it

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would take us forever to fill this thing can I play back this file

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yes Hey look it's my baby boy

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use space 176 gigs okay free space wait

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vendor Co yes yes this is the vendor code product

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code USB device just leaving placeholders I guess

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assuming they're running a firmware capacity hack is giving them too much

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credit oh wow it's so slow

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you can actually see it looking for the next block of man I don't think I have

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the patience to find out if they're running a capacity scan let's just

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the fact that it put 170 gigs on it is

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like actually makes it not a terrible deal what like 16 for 128 gigs this

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drive is copying at zero bytes per second right now Adam it's a terrible

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deal it's terrible product can't handle it at its lowest you don't deserve it at

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its best I need to not stab my hand with

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this okay well things are about to get

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interesting hey there we go yep that is

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a nand package it is actually hot glued

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and not screwed to the slits

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what what appears to be just about the

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cheapest smallest controller I can possibly imagine can confirm this is not

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wired for any kind of USB anything other than USB 2. I'm going to try and peel

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this glue off and then we can check the part number of this I pretty much

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promise you that that is not two terabytes we just didn't manage to

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completely fill it up because that would take a long time Adam I'm afraid that

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this may not survive oh no the operation

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okay here we go let's see if we can get a part number off this thing zoom in on

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his face stop

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chip name no name two perfect that's

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really helpful this is apparently a 64 Gigabyte chip this is the closest match

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we found it's almost certainly this from bolo

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here which would indicate that this is a 64 Gigabyte chip that means that the way

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it's continuing to copy more data is that it is deleting older data which

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would explain when we're writing to it the high speed low speed because it's

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not like there's any caching or anything so it's got to be deleting stuff in the

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background scamazon what about this 16 terabyte

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drive though at 100 bucks there is no

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way that this is real when you consider that a brand name eight terabyte

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internal drive will cost more than 10 times this price for a 16 terabyte drive

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so we're not going to waste time pretending this one could be real we're just going to skip to cracking it open

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oh shoot

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and nothing of value was lost oh this one's got a purple USB 2 cable cute

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surprise surprise it's the exact same oh no it's not the exact

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same drives oh what did the did the

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Chinese scammers rip off the other Chinese scammers I'm serious it looks

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like one of these molds is a rip-off of the other one because this one has these

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these lines from the mold here in the exact same oval shape as this one but

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then this one has marks from the tool pass and this one doesn't I can't tell

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who's ripping off who I can tell that they both ripped off me uh this one just

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has a Micro SD card in it once again cheap controller a little bit of nand

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Flash and uh hot glue to the rescue again to keep everything in place I'm

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not aware of a 16 terabyte SD card but who knows maybe they have some amazing

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secret technology there that I've never heard of before 64 gigs again

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wait why am I laughing I just spent a hundred dollars on a 64 gig SD card

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that's not funny that sucks while I and

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you have the technical knowledge to be wary of stuff like this and have the

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know-how to verify a product's functionality within that all-important

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return window it's easy to imagine that many buyers will inspect their item for

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obvious damage then go back to binging Netflix or whatever they were doing

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until they get around to really using it sometime later and that's not dumb it's

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not unreasonable to expect that you can trust that a product is what you

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actually ordered I mean consider this Raphael junf the proud owner of Three

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anti-barking Dog deterrents all purchased on the same day gave it five

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stars and there's even International praise Amazon customer says she loves

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the blue cube eggs so much wait a second

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bags this review is about a completely

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different category of product even though on first glance the product page

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for this thing seems perfectly legit what you're looking at here is the Wombo

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Combo of Amazon scammer tactics the

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first is one that you're almost certainly familiar with fake reviews can

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be created on mass by either Bots or humans and especially with recent

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developments in large language models like chat GPT they can be difficult to

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detect with 100 accuracy that explains just listing is great or whatever but it

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doesn't explain how that tote bag review ended up there Ah that's something

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different that was added to the product page using a process called review

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merging basically the seller takes an old listing of an actual product and

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then abuses their ability to edit that listing by changing literally everything

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about it but leaving the reviews in place this makes the product appear to

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have been sold to real customers and reviewed well by the aforementioned real

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customers while being much less expensive than paying real people to sit

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and write reviews and much are order to detect than simple bot generated reviews

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and it has the added benefit of boosting search rankings let's say they started

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with a product from a super high volume category like socks for example then

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they take that sock and they convert it to a portable SSD all of a sudden it's

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on the best seller list and then a quick ad spend later it's in the sponsored

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posts and boy does Amazon ever make an effort to mix sponsored placements in

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with regular ones now of course you're probably thinking at this point all that

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sounds like a pretty short-term Play Can't Amazon just block the product and

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refuse to issue their payment when the negative reports roll in in theory yes

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but think about how that might work while some people will use the thing

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right away figure out its crap with an SD card in it and report back they are

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likely to be a very small percentage of the kind of people who would order

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something like this people who are not that technical in the first place right

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and so these companies knowing that

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they're dealing with a more mainstream user can use a number of strategies to

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stall this process first they can engineer firmware hacks

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that will report different specs than the actual Hardware kind of like what we

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saw with the misreported capacity here and with the fake GPU scams that we've

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investigated in the past this will dramatically delay the time between

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customers receiving the item and figuring out that it's bunk and all

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their data is actually gone they can also Gaslight you you have a bad cable

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did you try updating your drivers they can easily string someone along for a

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week or more with useless troubleshooting steps and it's even

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possible that deep enough into that process the customer will end up

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deciding screw it maybe this is just too complicated for me it was 20 bucks I

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don't care that much another thing to consider is that even for a completely

00:13:29.060 --> 00:13:35.820
non-functioning product most people don't go straight for a negative public

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review I mean I'm pretty understanding stuff happens right so it makes sense

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that you would contact the seller for a replacement but at that point well they

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can just lie and say oh I'm so sorry you've got a deal away one that was the

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wrong capacity uh uh let us replace that for you I mean most people aren't going

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to think to open up the chassis Google a part number on the nand package and

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figure out exactly what this is especially if doing that could

00:13:58.920 --> 00:14:04.079
compromise their ability to get a warranty replacement or a refund they

00:14:02.579 --> 00:14:08.160
can also try to buy you off by compensating one user for changing their

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review to five stars they might be able to keep their listing up long enough to

00:14:09.720 --> 00:14:15.480
scam another 5 or 50 or 500 people and

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then finally once those negative reports do finally start to pile up they can

00:14:17.940 --> 00:14:26.040
appeal them all of this is in service of keeping those listings up and looking

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legitimate for as long as possible or at

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least long enough to get their bi-weekly payout from Amazon so yes Amazon could

00:14:31.500 --> 00:14:36.899
just not pay them but if they were to

00:14:34.500 --> 00:14:40.380
reduce the frequency of their payouts or if they started overzealously

00:14:38.399 --> 00:14:44.220
withholding payouts from legitimate sellers the damage to their brand could

00:14:42.360 --> 00:14:48.720
be catastrophic the solution to that then is to just garnish anything that

00:14:46.440 --> 00:14:53.220
the seller owes from the next payout but if that seller is banned then there

00:14:50.459 --> 00:14:57.180
isn't going to be another payout and any customer refunds at that point are going

00:14:55.019 --> 00:15:01.079
to come out of Amazon's pocket unless again they want catastrophic damage to

00:14:59.399 --> 00:15:06.380
their brand by letting the customer foot the bill of course there is another

00:15:03.420 --> 00:15:10.740
option fraud is by its very definition illegal literally everywhere on Earth so

00:15:09.120 --> 00:15:14.459
why doesn't Amazon just take legal action against these companies and get

00:15:12.540 --> 00:15:18.540
their money back this might seem off topic but stick with me here have you

00:15:16.380 --> 00:15:22.260
ever wondered what's up with the Rando names that Chinese companies use to

00:15:20.459 --> 00:15:25.920
Brand their Wares I mean do they not have Google Translate to come up with

00:15:23.880 --> 00:15:31.199
something coherent actually no but surely they do have a dictionary right

00:15:27.959 --> 00:15:33.300
yes but here's the thing if you want to

00:15:31.199 --> 00:15:38.160
sell on Amazon you need to have a trademark and using real pronounceable

00:15:35.940 --> 00:15:41.940
words greatly increases the odds of somebody else having already trademarked

00:15:39.959 --> 00:15:46.860
your name even if it is something stupid like dong swipe so if your business

00:15:43.980 --> 00:15:50.579
model then involves scamming people and inevitably being reported and banned

00:15:48.959 --> 00:15:55.740
from the platform then you're going to need a lot of trademarks so you make

00:15:52.920 --> 00:16:01.079
gibberish names like govindaven or detective then when you get banned you

00:15:58.980 --> 00:16:06.660
just change a single letter file a new trademark and boom you're back in scans

00:16:03.300 --> 00:16:09.300
I mean business and these businesses are

00:16:06.660 --> 00:16:13.740
I'll call them operations are constantly spinning up new shell companies in order

00:16:11.339 --> 00:16:19.139
to obfuscate business Partnerships move funds and to dodge responsibility here's

00:16:16.380 --> 00:16:23.399
a great example Nai I has been caught with their pants down here or well at

00:16:21.120 --> 00:16:27.980
least their vendor has look at all these generic listings that are just waiting

00:16:25.440 --> 00:16:30.980
to be filled in by their seller if

00:16:32.600 --> 00:16:39.120
yeah that doesn't sound like a burner account not even a little back to the

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idea then of getting money back from these guys even if China's legal system

00:16:42.120 --> 00:16:50.759
was fair and transparent and respected the right foreign entities

00:16:47.759 --> 00:16:52.920
cost of going after hundreds or

00:16:50.759 --> 00:16:57.779
thousands of these individually small scale scammers that have completely

00:16:55.019 --> 00:17:02.940
disappeared Into The Ether would almost certainly be greater than the return so

00:17:00.899 --> 00:17:07.319
it seems that Amazon has made the decision that the cost of compensating

00:17:04.980 --> 00:17:11.220
the victims of these scams is lower than the cost of preventing them in the first

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place even if that means their entire shopping platform turns into a hellscape

00:17:13.679 --> 00:17:22.679
well sort of they apparently did spend 400 million dollars in 2019 combating

00:17:19.799 --> 00:17:26.400
spam and scams but there are just practical limits to what you can do I

00:17:24.600 --> 00:17:30.179
mean take the review merging exploit for example I mean sure they could just

00:17:28.260 --> 00:17:34.320
restrict everyone's ability to edit their product pages but if they did that

00:17:32.280 --> 00:17:38.400
then legitimate sellers would struggle to correct errors or ensure that their

00:17:36.600 --> 00:17:43.320
Pages accurately reflect any small product revisions like say for example a

00:17:40.919 --> 00:17:48.120
new color that's available by the way in the US through the YouTube player itself

00:17:45.960 --> 00:17:53.220
so go check that out I mean that's just one exam sample of a legitimate reason

00:17:50.280 --> 00:17:58.140
that product ratings and reviews should survive a page edit it's the same grade

00:17:55.380 --> 00:18:03.120
insulated water bottle just in a new fun white and red color scheme right or like

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what if you had a USB 3 product and all of a sudden you needed to change it to

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reflect the new USB 3.2 gen 1 nomenclature

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so I don't have the solution other than to remember the old adage if it seems

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too good to be true it might just be a good deal but it also might be a scam

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one they really did put an incredible amount of work into making those things

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seem real but they're not
