WEBVTT

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welcome back guys to secret shopper 3 this is part two where all of our

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systems have arrived and we're going to be looking at which PC Builder gets you

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the best value for your $1,500 but this time there's a bit of an

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extra twist because we'll be evaluating not just the parts list but also the

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cost and quality of the shipping materials included by each of our

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Builders we are located in Canada so your mileage may vary but it wasn't very

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competitive not everyone can have international shipping figured out like

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our sponsor for secret shopper ug green ug Green's nexe 300 W Gan charger is an

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the link in the description to get yours today thanks you green enough chitchat

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though it's time to crack these boxes open so we can crack this case PC case

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first up my old friend Mr Dell or as I call him Michael no unnecessary

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warranties or financing this time around

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although wait a second accidental damage service one year on on-site inhome

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service after remote diagnosis one year did they include a warranty again it

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says it has an on-site warranty but is that included with the price like with

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their service is there a way to unincluded it because if there is then

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it's not included making matters more complicated I just looked up this

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desktop and in the time since we ordered it which has only been about 2 weeks it

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is no longer available so I can't even check looking at a more upto-date

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machine one year of on-site service is standard for Dell so that's something to

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factor into the overall value also the shipping time from our order to it

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arriving on our doorstep was just 8 days

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not too bad let's see how they did on the packing materials and I'll be

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opening this with my retro Edition LTT screwdriver rather than a knife because

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I don't have a knife handy right out of the gate I wish it was a phone number

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but I like the quick link to support in case you need help and I really like the

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environmentally friendly cardboard packaging which yields to foam packaging

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for the tower itself though I do understand why that is this kind of

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stiff closed cell foam is extremely resilient to multiple drops whereas if

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you're using cardboard it might take one hit but the second is going to be a lot

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tougher yep you got a Dell dude I'm a

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little confused though how do we end up with an XPS I thought we talked about an

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alien wear with them it's an XPS 8950

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did I space on that no I don't think so I mean un intended uh it's still look

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it's a gaming computer it's got a 3060 TI yeah I just it's got got it's got a

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460 W power supply technically that's

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within spec does have killer networking though yeah it does maybe it was on

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promo that that must be it okay this is on sale hopefully it was a really good

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deal then let's get these peels removed since for performance testing we're

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going to need all the grills fully opened yep that looks like a 460 W power

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supply we need a little bit think the funny thing about Dell is they could

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easily have a full height ATX power supply in here they just have extra

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space at the top I don't know maybe it's not extra space we'll have a look at

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that first let's have a look at IO three USB's USBC headphone microphone and SD

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card slot and a DVD drive that Dell points out can write to DVD and CD

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single 120 mil cooling fan networking bit more USB 3 Audio and a single

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DisplayPort out I mean I guess we have a GPU that has three display ports and

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an HDMI so it's not the end of the world but not everyone configures a system

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with a GPU okay that's nice tool of side panel nice

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little instructions for how to take out the graphics card take out the power

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supply actually really like that and peeking our head inside just about the

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Pinterest setup that you can have while still being a decent gaming box look at

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this cooler it's like my kids cooler except my kids use their pool as a

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cooler I do like to see an included intake fan at least that's not a given

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on a system like this so you got an exhaust and an intake fan so at least

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your 3060 DTI shouldn't overheat I also do really like this kind of retention

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mechanism like you'll see on OEM systems this thing is not going anywhere in

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shipping so when we contact them for tech support we will almost certainly

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have to make up some kind of problem that we have so much of this machine

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smacks of extra engineering not over engineering but unnecessary engineering

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this motherboard for example is the same one that we saw in the all Alienware

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setup and I said it was pretty cool and what's cool about it is it is dead

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simple for us assembly technicians because all the front iio is

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pre-attached to the motherboard and it just lines up with the front of the case

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no cables but what sucks about it is it's completely proprietary unless

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you've got one of these Dell cases you ain't getting this motherboard in place

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so the work they put into that had a benefit but it's to Dell's ability to

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scale their production not to the actual user of the system and the same goes for

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Dell's proprietary power connectors rather than a 24 pin they've got this

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weird 8 Pin and then rather than an8 pin for the CP you they use two separated

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four pins why overall cable management

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is at least a B+ though with a clear path for cold air to enter this Grill in

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the front and be exhausted from the back and that power supply is not as rinky

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dinky as it looked on the outside actually goes all the way across to here

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I mean it's still 460 wat cylind aside from the motherboard and power supply

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expansion options are okay standard CPU socket support for up to 64 gigs of ddr5

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memory with two free slots a free m.2

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replaceable Wi-Fi and two PCIe by four

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slots if you want to add a couple of expansion cards oh and an extra Bay for

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a 3 and 1 half inch hard drive of course all of that would be true of a custom PC

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as well so let's see if Dell can make up for their proprietary vness in order to

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compare to a PC part picker list we did have to make some substitutions we

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couldn't find RAM that slow for example we also ended up with a slightly better

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power supply in case honestly speaking

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and ooh really is that right

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1124394 Mouse were around $150 how does

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that compare to our oh Dell's charging about

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$250 to assemble and warranty this thing but Dell also had the cheapest shipping

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out of all six of our system integrators at 0 so there's some subsidization going

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on there I think this is going to be a tough one when we get to Performance good luck

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Dell I'm really excited about this one we've tried to include cyber power

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before but they got disqualified for not being willing to advise our novice user

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on what system to get this time around however they did quite frankly a pretty

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bang up job so let's see exactly what

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they sent us packing materials definitely a downgrade from Dell and

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that's before I even look at the foam there are very different grades of

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cardboard and while this is a dual corrugated one it's using a much cheaper

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material compared to what we saw from Dell with that said you can make up for

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a lot of deficiencies in cardboard quality with really good foam and that's

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something that cyber power appears to have done a good job of here this is an

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extremely highquality closed cell foone and not the sort of thing that you would

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expect to see when system integrators are just putting the finished system

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inside the box that the case came in because a case box is typically rated

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for the weight of the case not the weight of the case plus a whole bunch of

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PC stuff so this appears to be custom it doesn't really matter as far as I can

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tell everything on the packing list does match our order confirmation but it's

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not obvious like the model is C Series

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cs450 but that's not anywhere in our confirmation even without paying for

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Rush delivery though they managed to get the system to our doorstep in 8 Days the

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same as Dell and as far as I can tell from the packing list they're using

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pretty much quality custom parts from brands that I know and

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trust oh something come off it oh hello

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yeah I think this system might have been dropped near the front cuz we got a bit

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of damage and a bit of a crack here and then this piece broke off right here

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that's courriers for you the good news for cyber power is it's just a piece of

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the Front plastic bezel which is something you could reasonably expect

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the user to service themselves but based on what I know about margins in the PC

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industry by the time they ship me a new one of these and walk me through putting

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it on they're probably not making much on this so it's still a costly mistake

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for them uh oh hello left one of my

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friends behind that got quite dropped at some point

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that's what better cardboard will do for you it acts as a protective shell around

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the cushiony white foam that keeps the yolk safe you know this is nice love to

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see this you won't generally see someone who's trying to cheap out on packing

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materials use these uh this thing's not

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that easy to remove though they're these formfitting bags uh you you break the

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things inside and then they they grow and they fill in all the gaps but

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sometimes they can be a little tough to remove also I couldn't help noticing

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cyber power you guys don't have a warning over the power supply to prevent

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anyone from plugging in power and turning this thing on while this is in

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place that's a rookie error never assume

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that something is so obvious a customer would never do it this is an interesting

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Strat my gaming mouse is just chilling

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inside the case um good news is it didn't scuff anything up too badly but

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this is not something I would recommend either oh

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no cyber power how much is RAM right now

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you guys why would you do a single 16

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gig stick it's not like I configured a you know basic 8 gig system and you're

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worried about my future expansion but it's ddr5 right yeah it's DDR it's like

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the fake dual Channel not dual channel it's better than a single ddr4 Channel

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but I don't like to see that I don't like to see a single stick in a

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$1,425 system no I don't want to see that I still like it better than than

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the Dell better processor all SSD storage instead of an SSD and a hard

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drive liquid cooler and count them five

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120 mm cooling fans but that's just an unnecessary poop stain when RAM is so

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cheap right now just get another module overall I have no complaints about the

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build quality the cable Management's great 600 W 80 plus gold power supply

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that gives us a little bit of room to grow if we ever want to swap out this RTX 4060 and in terms of the value by

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the time we factor in some extra you know RGB fans and stuff like that I mean

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they're charging just over $100 for assembly and a year of warranty on this

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that is very reasonable it's important to note though that that price is not

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quite Apples to Apples with Dell because they charged us $100 for shipping so

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they're clearly not subsidizing their shipping with the cost of the system

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wait my hopes just got a little lower I was so quick to rip off this damaged

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front panel I didn't really look at how

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little room there is for air intake there's nothing there it all comes from

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the top what is this HP on the other

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hand did subsidized their shipping we paid $0 for shipping but oh this is the

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one we got the $200 friends and neighbors discount on so what's 1,800

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Canadian workout to 1338 well shy of our

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$1,500 budget and look at this full

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recyclable packaging I love to see that

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if if you care about environmentally friendly shipping just wait till you hear what today's sponsor ug green has

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to say not only is their 300 W Gan charger incredibly efficient no matter

00:12:08.399 --> 00:12:14.240
what you need to juice up but they say they've reduced carbon emissions in

00:12:12.240 --> 00:12:19.399
these products by up to 30% and they're aiming to remove an estimated 2 gatons

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of CO2 by 2050 you can find the links to more information about that as well as

00:12:21.519 --> 00:12:27.600
some of their other products like their highspeed 65 W charger in the video

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description down below thanks again ug green decent box

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better than cyber power not as good as Dell but this this is nice I like this

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so it's stores flat in the warehouse it

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just folds up here if it gets the crap kicked out of

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it it's not see it's like I said before a foam's not going to do that it's not

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going to break and then give like that but it looks like it made it here in one

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piece so can't argue with results point of clarification this plastic is ldp and

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reusable but not always recyclable

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so okay oh sorry this is interesting

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though as long as the Courier keeps it right side up they actually have extra

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reinforcement for the box down here oh wait that's not extra

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reinforcement you're supposed to get it out like this by taking out these and

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sliding off the top well it's out now

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we've got a couple type C's at the back not typically where I want to see

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those couple type A's couple more type A

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I see a radiator so there's definitely liquid cooling involved standard ATX

00:13:37.199 --> 00:13:44.199
power supply hey it turns out the tier ones can learn I actually kind of like

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the look of this system big glass side panel easy access to the front IO no

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type-c in the front HP what are you guys doing got all your type-c in the back

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that's weird they've also got an all glass front panel but with gaps so we

00:13:58.680 --> 00:14:05.360
should actually be able to get air in there and I like

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this one button easy access to the

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internals wow thank you NVIDIA for the

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12 pin connector also thank you HP for

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putting a decent GPU in this thing with their price hold on what am I looking at

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here is this the flipping 30 this is the 370 TI that's right yeah they are going

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to kill it in performance as long as

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this CPU doesn't throttle like our previous hpo

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we've got hyperx memory in here ddr4

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though and I'm not liking this wimpy a cooler oh wow that that tuing management

00:14:39.320 --> 00:14:46.839
oh that looks really good sorry I'm back on this cable again you can tell HP just

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gave up well there's no way to make this look decent so forget it it's I just

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noticed this is a completely nonproprietary motherboard too the power

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supply sure fine but this is just an ATX

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motherboard 24 pin connector 8 Pin power

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all the same ho pattern for the screws replaceable Wi-Fi it's matx in a fulls

00:15:09.199 --> 00:15:16.560
size ATX chassis so you're going to have a little bit less PCI expansion just 1x4

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slot but oh that it's mostly blocked by these SATA ports here but it's pretty

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darn good two front fans one rear fan I

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think HP is going to do pretty well here yeah wow look at this Cable Management

00:15:28.720 --> 00:15:35.399
there 24 pin has this wrap on it that makes it lie nice and flat at the back

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kind of kind of like that and they've got an RGB controller in here do you

00:15:37.360 --> 00:15:43.000
have an RGB controller in your comparable system no I don't have an RGB

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controller interesting I mean we didn't know it was going to have this so that's

00:15:44.199 --> 00:15:51.959
not your fault but two hard drive Bays right there Cooler Master power

00:15:48.839 --> 00:15:54.199
supply they're just using custom like

00:15:51.959 --> 00:15:58.440
name brand components for this stuff there's a final test though there's a

00:15:55.880 --> 00:16:02.360
final test what about the front IO connector

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holy crap they're standard are you kidding me is HP going to win this

00:16:06.319 --> 00:16:13.720
thing they had the best customer service too okay we're fifth gen Rising they're

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going to be a little behind on CPU performance but I didn't order a CPU

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computer I ordered a gaming computer and damn it they shipped me a gaming

00:16:21.319 --> 00:16:26.319
computer the funny thing is it's not that they're not taking any margin

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they're taking at least hundred plus dollars for assembly and a year of

00:16:27.720 --> 00:16:33.959
warranty but it's just a smartly

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configured machine for gaming I do worry

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that our CPU is going to struggle a little bit with that single 12 mm fan

00:16:38.040 --> 00:16:43.519
but that'll be for Labs to test no way

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with the keyboard and mouse these guys are down to only taking a about a 100

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bucks like 90 100 bucks profit on this not that I would use this keyboard and

00:16:49.360 --> 00:16:55.079
mouse but the value is there and what's

00:16:52.480 --> 00:16:59.160
nice is they didn't ship me a bilingual layout a lot of the time when you buy

00:16:57.120 --> 00:17:03.720
from a tier one in Canada you get a crappy stupid bilingual keyboard nope

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English keyboard for me thank you moving on to I by power good quality

00:17:07.600 --> 00:17:13.760
box yeah I'm into it what do you want I

00:17:10.880 --> 00:17:18.959
am willing to bet between this box and this foam that this thing arrived in one

00:17:16.079 --> 00:17:23.240
piece these guys clearly have been shipping systems for a while and they

00:17:20.799 --> 00:17:31.240
get it because it's one of those things that we could save $3 on every system

00:17:27.280 --> 00:17:32.640
until every 10 system cost you $50 in

00:17:31.240 --> 00:17:37.240
dealing with the customer complaining about their broken computer this is

00:17:35.000 --> 00:17:44.000
pretty cool your move sticker for use use video ports below for display again

00:17:41.559 --> 00:17:48.280
the cost of someone calling your support line is so much higher than the cost it

00:17:46.280 --> 00:17:54.080
takes to put this sticker on every system these guys know oh and they got

00:17:51.679 --> 00:18:00.320
the one on the power two instructing us to remove the foam I like this case um

00:17:58.159 --> 00:18:05.440
not 100% % sold on the ventilation this is pretty restrictive but how long did

00:18:02.440 --> 00:18:07.159
this take to get to us 7 Days these guys

00:18:05.440 --> 00:18:12.919
are right up there with HP for delivery time man everyone's been 7 to eight

00:18:09.880 --> 00:18:15.880
days you know what it is the PC industry

00:18:12.919 --> 00:18:21.679
is super slow right now I didn't think of that before like man how is everybody

00:18:18.159 --> 00:18:24.760
delivering everything so fast W uh let's

00:18:21.679 --> 00:18:28.039
take a look at the io pretty basic two

00:18:24.760 --> 00:18:29.679
USB power button headphone microphone

00:18:28.039 --> 00:18:33.960
Jack and and then around back you can tell this is obviously a custom

00:18:31.400 --> 00:18:38.120
motherboard 2 and 1/2 gig LAN USB 3 type-c lots of audio jacks built-in

00:18:36.039 --> 00:18:43.159
Wi-Fi more expanding foam packing material the way that they put it in is

00:18:40.280 --> 00:18:47.600
easier to remove but is not necessarily quite as protective to the GPU with that

00:18:45.240 --> 00:18:52.120
said they have really good outer packing materials and obviously our system

00:18:50.080 --> 00:18:57.240
arrived in one piece boy does this motherboard ever have a lot of vrms and

00:18:54.960 --> 00:19:02.720
a lot of places for mounting for cooling for them but no actual Cooling

00:18:59.200 --> 00:19:05.600
motherboard b760 Wi-Fi right but which

00:19:02.720 --> 00:19:11.000
one is it yeah it's full ATX we get more expansion which is nice to see we've

00:19:08.080 --> 00:19:16.000
also got not just our included 1 tab SSD we've got another m.2 slot for expansion

00:19:13.280 --> 00:19:20.080
four memory slots I think they've contracted one of the motherboard

00:19:17.480 --> 00:19:23.880
manufacturers to make a ever so slightly cost down version of their motherboard

00:19:22.240 --> 00:19:28.480
that just doesn't have cooling on the vrms I'm really not sure how I feel

00:19:25.960 --> 00:19:31.960
about that I mean as long as it doesn't you need it for the CPUs that they're

00:19:30.480 --> 00:19:38.280
putting in here and the configurations that they're shipping in it then I guess it's fine but oh no no here it is pro

00:19:36.679 --> 00:19:44.200
b760 DVC Wi-Fi by who yeah what is pro oh it's

00:19:41.799 --> 00:19:48.919
MSI according to every listing I found this is a

00:19:46.120 --> 00:19:53.520
$250 oh wait no this is oh it's oh okay that's Canadian pricing okay still $250

00:19:52.240 --> 00:19:59.640
Canadian this is 180 that can't be yeah $180 motherboard

00:19:57.640 --> 00:20:06.080
but it doesn't have vrm no what it's probably fine as long as

00:20:03.559 --> 00:20:09.720
it's a product that MSI expect to run that way it's probably fine sorry I kind

00:20:08.520 --> 00:20:14.039
of broke the rules I'm not really supposed to be disassembling them I just really wanted to know what the heck this

00:20:12.159 --> 00:20:18.159
motherboard was there's lots of cooling otherwise though they've got three 120

00:20:15.600 --> 00:20:24.440
Ms in the front one 120 mil in the back and this is the highest end power supply

00:20:20.880 --> 00:20:26.559
we've seen so far a 700 wat 80 plus gold

00:20:24.440 --> 00:20:30.679
though I haven't actually seen what model they're using yet okay I guess the

00:20:29.039 --> 00:20:37.400
other panel's coming off so much for the rules and it is the OEM of OEM power

00:20:35.000 --> 00:20:42.919
supplies not a marking on it that I can see what does stand out to me though is

00:20:40.039 --> 00:20:47.559
the ReUse of the twist ties that were probably included in the case packaging

00:20:45.080 --> 00:20:52.880
actually like it I like it as for Value they've got a 4060 TI in here but it's

00:20:50.679 --> 00:20:58.200
the 8 gig variant not the higher performing 16 gig variant and they maxed

00:20:56.280 --> 00:21:03.360
out our budget whereas everyone else has been a little bit under budget so far

00:21:00.760 --> 00:21:07.480
good processor though 13th gen but I do think that the HP with that 370 TI is

00:21:05.640 --> 00:21:11.960
going to give this a run for its money and my concern is probably valid given

00:21:09.280 --> 00:21:17.360
the nearly $250 difference between what we paid for this and what we would have

00:21:13.520 --> 00:21:19.279
paid on PC part picker compared to 100

00:21:17.360 --> 00:21:23.480
150ish that we've seen on some of the other systems here's one difference

00:21:21.360 --> 00:21:29.279
though they offer a threeyear standard warranty but only one year on Parts

00:21:26.240 --> 00:21:33.320
three years on labor I mean what labor

00:21:29.279 --> 00:21:33.320
by the time it arrives in one piece I

00:21:34.760 --> 00:21:39.799
what this is weird I only ordered one PC

00:21:38.679 --> 00:21:44.960
this one's pregnant interesting this is not the

00:21:43.000 --> 00:21:50.799
smartest use of these expanding foam bags that I have ever seen this is just

00:21:47.720 --> 00:21:52.679
to take their inner box which is under

00:21:50.799 --> 00:21:56.080
sized compared to their outer box and fill in a small Gap here they could have

00:21:54.400 --> 00:21:59.480
put anything in there with how much these cost they could have put main gear

00:21:57.799 --> 00:22:04.559
t-shirts in there just like put a couple rolled up t-shirts in there with that

00:22:01.520 --> 00:22:07.520
said double boxing is a 100% valid did

00:22:04.559 --> 00:22:12.200
they put more of these in here what the heck you guys I mean that's why it

00:22:09.960 --> 00:22:18.200
expanded so much it was blowing up my box here what a weird Strat they also

00:22:15.320 --> 00:22:21.799
didn't have to take so long 16 days which probably would have been a pretty

00:22:20.200 --> 00:22:26.480
decent showing in some of our previous secret shoppers but is the slowest we've

00:22:23.960 --> 00:22:33.080
seen so far you're not going to believe this more how many what these flipping

00:22:29.440 --> 00:22:35.440
pegs did they use okay main gear has a

00:22:33.080 --> 00:22:39.840
philosophy I know this because we've talked about them before they don't

00:22:37.400 --> 00:22:45.080
believe in using software RGB control so they still use old school remotes and

00:22:42.360 --> 00:22:48.120
they're not entirely wrong because it does cost you a little bit of

00:22:46.480 --> 00:22:54.679
performance to run software to control your RGB say what you will about the

00:22:50.960 --> 00:22:56.120
wastefulness of it there was no way that

00:22:54.679 --> 00:23:02.440
this system was going to cross the continent in more than one piece

00:23:00.240 --> 00:23:10.320
also a company that has clearly learned some lessons over the years oh my

00:23:07.919 --> 00:23:14.200
gosh I'm pretty familiar with this case I think we've actually unboxed something

00:23:12.360 --> 00:23:19.960
at least similar on ShortCircuit before I think this yeah is replaceable so

00:23:17.039 --> 00:23:25.000
that's cool power reset headphone jack type c nice to see couple type A and

00:23:23.440 --> 00:23:29.559
then of course main gear is using a custom motherboard pretty good I/O

00:23:26.880 --> 00:23:36.320
overall on this board decent cooler nice looking standard matx board

00:23:33.760 --> 00:23:40.440
so a little bit less expansion but given how many ATX boards don't even have all

00:23:38.320 --> 00:23:45.960
the slots anymore it's not as bad as you might think there is not a lot to say

00:23:43.360 --> 00:23:50.440
about this that's a computer all right good Cable Management I give it an a the

00:23:48.559 --> 00:23:56.159
problem though is not what it looks like this looks great the problem is the

00:23:53.080 --> 00:23:58.080
specs at $12.99 they're only about $200

00:23:56.159 --> 00:24:04.679
more than our PC part picker comparison system but something about this configuration

00:24:01.720 --> 00:24:09.159
just looks very uncompetitive they've got one of the weakest processors

00:24:07.000 --> 00:24:14.919
they've got a good GPU compared to the rest but not the best one half as much

00:24:12.000 --> 00:24:18.960
storage as the lowest other competitor I can't put my finger on it it just feels

00:24:16.480 --> 00:24:22.919
like it's not really configured for best value of course feelings aren't going to

00:24:20.720 --> 00:24:27.600
enter into part four where we actually drag graas these things now it's time

00:24:25.000 --> 00:24:31.880
for NZXT and I forgot to talk about shipping price for the gear

00:24:29.679 --> 00:24:34.840
$158 that actually kind of makes sense given that they're on the Eastern

00:24:32.760 --> 00:24:40.880
Seaboard and we are way over on the west coast as for NZXT

00:24:38.159 --> 00:24:44.600
$23 that does not make a ton of sense these guys are down in Cali the good

00:24:42.880 --> 00:24:48.600
news is being closer made them a little bit faster took only 7 days from

00:24:47.080 --> 00:24:52.000
ordering to receiving it this isn't my least favorite packing material that

00:24:50.240 --> 00:24:55.440
goes to peanuts they're useless in an environmental disaster but these aren't

00:24:53.840 --> 00:24:59.240
my favorite either even if they are the better variant that has a bridge between

00:24:57.159 --> 00:25:04.679
the bubbles so they're really hard to pop double boxed that's a good approach

00:25:02.320 --> 00:25:10.200
when you're just going to use the case box to ship a completed system hey I

00:25:07.279 --> 00:25:14.000
like this live chat phone number love that put the support number

00:25:12.600 --> 00:25:18.159
right on there they definitely get some points for that what they won't be

00:25:15.799 --> 00:25:24.559
getting any points for is this the crappiest of foam Types on the inside of

00:25:21.000 --> 00:25:24.559
this case box

00:25:28.520 --> 00:25:34.559
there it goes it'll only take that once they need

00:25:32.880 --> 00:25:40.600
that outer box to make this thing survive front AO pretty okay usba USBC

00:25:38.120 --> 00:25:47.799
headphone microphone Jack around the rear pretty basic IO or that four USB 2s

00:25:45.720 --> 00:25:53.000
couple more USB 3s at least they've got uh two display outputs wow nice well

00:25:50.919 --> 00:25:57.720
ventilated front panel with no fans in it hey and my old friend makes another

00:25:55.440 --> 00:26:01.559
appearance for how much we paid and how big did gpus have been in some of the

00:25:59.679 --> 00:26:07.039
other systems I don't know if I'm that impressed by this one fullsize ATX

00:26:03.799 --> 00:26:10.480
motherboard though decent 120 mm Tower

00:26:07.039 --> 00:26:13.720
cooler only a single 120 mil exhaust oh

00:26:10.480 --> 00:26:16.720
that's not quite true there's a 120

00:26:13.720 --> 00:26:19.520
mm it's fine everything's fine there's a

00:26:16.720 --> 00:26:24.120
100 oh it's mostly fine there's a 120 mm intake in the bottom it's angled up

00:26:22.120 --> 00:26:28.840
toward the GPU that is a very smart placement for that I'm just going to put

00:26:25.520 --> 00:26:32.919
this back on wait we paid 4

00:26:28.840 --> 00:26:35.159
176 for this plus shipping $200 worth of

00:26:32.919 --> 00:26:39.760
shipping and 46 of RAM is also going to be less uh stable to probably won't run

00:26:38.080 --> 00:26:44.600
into problems but you never know this is not fast enough to run into problems

00:26:41.240 --> 00:26:49.520
this is ddr4 3200 oh

00:26:44.600 --> 00:26:51.200
Jee okay yeah NZXT I I I I don't think

00:26:49.520 --> 00:26:55.480
this is going to go very well it's a 12 600k at least you can take matters into

00:26:53.360 --> 00:26:58.360
your own hands and overclock it a little they're definitely on the higher end for

00:26:56.880 --> 00:27:04.120
the margins that they're taking and I really question some of their configuration choices here but maybe

00:27:01.320 --> 00:27:08.679
they know something I don't that 12600 K is going to Turbo so much better that it

00:27:06.600 --> 00:27:13.360
it'll make up for being 12th gen it's interesting to me that Wi-Fi is now just

00:27:11.159 --> 00:27:18.200
standard in this price range even the last time we did this wi-fi was a o a

00:27:16.200 --> 00:27:21.799
surprise bonus or like a weird thing the tier ones did I don't know if you guys

00:27:20.240 --> 00:27:26.080
have noticed by the way but in addition to our uh Haze we've been adding for

00:27:24.159 --> 00:27:29.799
Ambiance we've had these cute little product placements from ug green just

00:27:27.480 --> 00:27:36.159
kind of chilling over here this is a 300 Gan PD USB charger this thing is

00:27:33.240 --> 00:27:40.039
absolutely flipping ridiculous or if you're not into that actually got some

00:27:38.080 --> 00:27:43.360
really cute little ones as well it's amazing how small and efficient these

00:27:41.799 --> 00:27:47.919
Chargers are with you green scan technology you guys can check that out down below which of course you knew

00:27:46.399 --> 00:27:51.480
because you heard what I said earlier and you're going to hear it again after

00:27:49.399 --> 00:27:57.799
I'm done going through yeah we saved the best for last star Forge 7 days from

00:27:54.760 --> 00:28:00.960
order to a delivery that's good $300 for

00:27:57.799 --> 00:28:03.600
shipping is that in US ah while our

00:28:00.960 --> 00:28:08.240
invoice said $300 for shipping in their check out you can see the shipping cost

00:28:05.480 --> 00:28:11.399
should be $99 and the rest is import duties and taxes that they're charging

00:28:09.919 --> 00:28:16.240
up front so you don't get a surprise bill when the career drops off your PC

00:28:13.679 --> 00:28:21.320
and in our case it was so high because of a software bug that charged us double

00:28:18.480 --> 00:28:26.600
the tax which they did refund a few days later quality box I mean what is a

00:28:24.279 --> 00:28:32.320
computer if not just a box that costs hundreds of dollars anyway

00:28:29.120 --> 00:28:34.320
This Is Not Great packing this is the

00:28:32.320 --> 00:28:38.480
crappy poppable kind of Bubbles and you can actually see some of them are popped

00:28:36.559 --> 00:28:44.000
already you can see this entire row is popped which means it took some kind of

00:28:40.240 --> 00:28:46.480
impact at some point this is a great box

00:28:44.000 --> 00:28:51.679
but this is bad foam they might have gotten away with one here I don't see

00:28:49.080 --> 00:28:56.799
any obvious damage one of the places you want to check because case manufacturers

00:28:55.039 --> 00:29:01.279
They Don't Really account for this see that that's the thickness there that's

00:28:59.679 --> 00:29:05.080
the thickness where your thumb screw is so that's a weak point you tend to end

00:29:02.799 --> 00:29:09.519
up with the back panels kind of bashed in and stuff like that it really does

00:29:07.640 --> 00:29:14.360
look like they got away with one here I still don't like it but if it's stupid

00:29:12.440 --> 00:29:17.559
and it works it's not stupid I guess not much in the way of accessories Wi-Fi

00:29:15.760 --> 00:29:20.799
antennas power cord pretty much what we saw with everyone else though I do

00:29:18.799 --> 00:29:25.760
appreciate the inclusion of the rest of my modular cables they're using modular

00:29:23.360 --> 00:29:31.080
power supplies at this price point not something that I would probably have

00:29:27.240 --> 00:29:34.080
done but it's a bold move two USB's

00:29:31.080 --> 00:29:37.240
front panel audio power oh an LED button

00:29:34.080 --> 00:29:42.080
adequate front ventilation probably rear

00:29:37.240 --> 00:29:44.000
iio looks decent solid even did I just

00:29:42.080 --> 00:29:51.240
hear something what did we lose oh no that's

00:29:47.399 --> 00:29:53.440
a PCIe lock that's a bad sign they put

00:29:51.240 --> 00:29:57.760
so much internal foam yeah it's it's not about that it's about hard stops and

00:29:55.799 --> 00:30:02.519
sudden drops you know you can't account for that by just putting foam inside you

00:30:00.080 --> 00:30:06.000
have to have an outside I mean you ever tried to do one of those egg drop

00:30:03.720 --> 00:30:08.840
challenges in high school right okay try putting all the packing material on the

00:30:07.480 --> 00:30:15.000
inside of the egg I mean they did at least use lots of

00:30:11.440 --> 00:30:16.919
this stuff wow there this is not only a

00:30:15.000 --> 00:30:21.559
modular power supply but they're even using individually sleeved cables they

00:30:18.840 --> 00:30:24.480
are they're going for looks points here one thing that we forgot to include in

00:30:22.799 --> 00:30:28.360
our pricing is they've got cable mod cables they have some nice sleeved

00:30:25.919 --> 00:30:35.080
cables and that's like what $100 or so personally at this price

00:30:31.640 --> 00:30:37.760
point this been shot I would not be

00:30:35.080 --> 00:30:43.159
spending my money or my customer's money on cable mod cables I know it makes for

00:30:39.880 --> 00:30:46.799
nice photos but I just don't think it's

00:30:43.159 --> 00:30:51.480
justifiable our first AMD card a radon

00:30:46.799 --> 00:30:54.559
RX 6750 XT that's a solid GPU this could

00:30:51.480 --> 00:30:56.639
be a contender decent looking cooler got

00:30:54.559 --> 00:31:00.679
some of their cute branding on here little replaceable facial piece uh

00:30:58.799 --> 00:31:07.960
they've done away with the giant penis rocket here at least at this price tier

00:31:04.480 --> 00:31:10.320
$33.49 for the Horizon 2 Prime by

00:31:07.960 --> 00:31:15.320
comparison even if we did shell out for a couple of cable mod extensions we'd be

00:31:12.679 --> 00:31:19.799
paying about $ $250 less so they're right in line with

00:31:17.960 --> 00:31:25.519
some of our other systems we're just going to have to see if a 12th gen Core

00:31:22.639 --> 00:31:29.880
i5 and their AMD graphics card combo pans out for them it looks great I can

00:31:28.399 --> 00:31:35.799
see how if I didn't really know anything about specs and I looked at all these gaming systems and was like yeah that

00:31:33.600 --> 00:31:39.799
one that one looks cool this could be very appealing but I don't know how

00:31:38.039 --> 00:31:46.120
competitive it's going to be right is it even going to work okay what

00:31:42.919 --> 00:31:48.600
what happened oh wow the GPU is out it's

00:31:46.120 --> 00:31:52.960
out star Forge managed to ship me a nonfunctional system again I mean I

00:31:51.279 --> 00:31:57.519
don't know for sure that the other ones work we haven't powered any of these on

00:31:54.600 --> 00:32:00.639
yet but this one definitely will not poke

00:31:58.360 --> 00:32:03.600
for the Integrity of our investigation here we have to try to power this thing

00:32:02.240 --> 00:32:08.720
up as is but I'm worried we're going to blow that motherboard or that

00:32:05.639 --> 00:32:09.919
GPU this hold on I hear it's not I hear

00:32:08.720 --> 00:32:16.559
something else rattling around him there so I want to yeah we're not quite done

00:32:12.279 --> 00:32:18.399
here oh yeah y this missing oh yeah one

00:32:16.559 --> 00:32:23.880
of the motherboard screws came out you would be amazed what vibration can do

00:32:21.960 --> 00:32:27.279
it's also what looks like some dead skin cells or something on the back of the

00:32:25.080 --> 00:32:30.240
GPU oh it's probably from the uh the phone things

00:32:28.360 --> 00:32:33.600
okay you know what else there is there's a segue to our sponsor are you still

00:32:32.399 --> 00:32:37.080
watching and haven't picked up a gan charger yet look no further than ug

00:32:35.399 --> 00:32:40.679
green for whatever you might need whether you want to charge a phone a

00:32:38.559 --> 00:32:45.080
laptop a handheld or just other random accessories just about everything these

00:32:42.600 --> 00:32:50.760
days is charged via USBC and ug Green's nexe 300 W Gan charger can charge them

00:32:47.880 --> 00:32:54.600
all at the same time and if you still have an older device that charges via

00:32:52.320 --> 00:32:57.840
usba well you're in luck because it does that too pick one up by following the

00:32:56.399 --> 00:33:02.840
link in the video description down below hello thanks again ug green for sponsoring secret shopper I guess the

00:33:01.240 --> 00:33:06.639
Silver Lining is we don't have to make up a reason to contact star forge's tech

00:33:04.720 --> 00:33:10.480
support for the next part of this video where Shay is going to be contacting all

00:33:08.519 --> 00:33:14.000
of these system integrators with some kind of issue whether it's a real one

00:33:12.039 --> 00:33:18.320
that we actually encountered or whether it's a small one that could conceivably

00:33:16.320 --> 00:33:22.320
happen like uh us just you know loosening a RAM stick a little bit all

00:33:20.200 --> 00:33:26.440
they have to do is walk shade through it and we'll be gauging them on response

00:33:23.799 --> 00:33:30.880
time as well as thoroughness I'll see you guys there if you enjoyed this video

00:33:28.240 --> 00:33:35.519
go check out part one or go check out previous secret shoppers it seems like

00:33:33.559 --> 00:33:40.159
it should be just boring dry content about computers but there ends up being

00:33:37.200 --> 00:33:40.159
a lot of drama
