{"video_id":"QL13XBMKWBM","title":"They Sent me a Broken PC AGAIN - $1500 PC Secret Shopper 3 Part 2","channel":"Linus Tech Tips","show":"Linus Tech Tips","published_at":"2024-05-04T14:53:29Z","duration_s":2019,"segments":[{"start_s":0.08,"end_s":5.52,"text":"welcome back guys to secret shopper 3 this is part two where all of our","speaker":null,"is_sponsor":0},{"start_s":4.16,"end_s":10.2,"text":"systems have arrived and we're going to be looking at which PC Builder gets you","speaker":null,"is_sponsor":0},{"start_s":8.28,"end_s":14.96,"text":"the best value for your $1,500 but this time there's a bit of an","speaker":null,"is_sponsor":0},{"start_s":13.12,"end_s":20.56,"text":"extra twist because we'll be evaluating not just the parts list but also the","speaker":null,"is_sponsor":0},{"start_s":17.96,"end_s":25.599,"text":"cost and quality of the shipping materials included by each of our","speaker":null,"is_sponsor":0},{"start_s":23.039,"end_s":30.24,"text":"Builders we are located in Canada so your mileage may vary but it wasn't very","speaker":null,"is_sponsor":0},{"start_s":28.4,"end_s":34.44,"text":"competitive not everyone can have international shipping figured out like","speaker":null,"is_sponsor":0},{"start_s":31.64,"end_s":39.719,"text":"our sponsor for secret shopper ug green ug Green's nexe 300 W Gan charger is an","speaker":null,"is_sponsor":1},{"start_s":37.28,"end_s":45.6,"text":"absolute monster and it can charge up to five devices at the same time including","speaker":null,"is_sponsor":1},{"start_s":42.0,"end_s":48.28,"text":"two laptops that is absolutely wild","speaker":null,"is_sponsor":1},{"start_s":45.6,"end_s":54.12,"text":"weird voltage requirements no problem their PD 3.1 charging protocol means","speaker":null,"is_sponsor":1},{"start_s":50.719,"end_s":56.68,"text":"that no matter what your device needs","speaker":null,"is_sponsor":1},{"start_s":54.12,"end_s":60.48,"text":"it'll charge quickly and safely with their built-in smart thermal guard","speaker":null,"is_sponsor":1},{"start_s":58.399,"end_s":64.839,"text":"system taking $6,000 temperature readings each minute you can trust that","speaker":null,"is_sponsor":1},{"start_s":62.359,"end_s":68.56,"text":"nothing will overheat overcharge or Get Zapped by excess current so check out","speaker":null,"is_sponsor":1},{"start_s":66.76,"end_s":73.08,"text":"the link in the description to get yours today thanks you green enough chitchat","speaker":null,"is_sponsor":1},{"start_s":71.36,"end_s":80.28,"text":"though it's time to crack these boxes open so we can crack this case PC case","speaker":null,"is_sponsor":1},{"start_s":77.72,"end_s":86.119,"text":"first up my old friend Mr Dell or as I call him Michael no unnecessary","speaker":null,"is_sponsor":0},{"start_s":83.04,"end_s":88.64,"text":"warranties or financing this time around","speaker":null,"is_sponsor":0},{"start_s":86.119,"end_s":92.96,"text":"although wait a second accidental damage service one year on on-site inhome","speaker":null,"is_sponsor":0},{"start_s":90.799,"end_s":97.72,"text":"service after remote diagnosis one year did they include a warranty again it","speaker":null,"is_sponsor":0},{"start_s":95.32,"end_s":100.56,"text":"says it has an on-site warranty but is that included with the price like with","speaker":null,"is_sponsor":0},{"start_s":99.159,"end_s":104.84,"text":"their service is there a way to unincluded it because if there is then","speaker":null,"is_sponsor":0},{"start_s":102.759,"end_s":109.84,"text":"it's not included making matters more complicated I just looked up this","speaker":null,"is_sponsor":0},{"start_s":107.36,"end_s":113.68,"text":"desktop and in the time since we ordered it which has only been about 2 weeks it","speaker":null,"is_sponsor":0},{"start_s":111.68,"end_s":117.6,"text":"is no longer available so I can't even check looking at a more upto-date","speaker":null,"is_sponsor":0},{"start_s":115.2,"end_s":121.2,"text":"machine one year of on-site service is standard for Dell so that's something to","speaker":null,"is_sponsor":0},{"start_s":119.039,"end_s":126.56,"text":"factor into the overall value also the shipping time from our order to it","speaker":null,"is_sponsor":0},{"start_s":123.52,"end_s":129.319,"text":"arriving on our doorstep was just 8 days","speaker":null,"is_sponsor":0},{"start_s":126.56,"end_s":133.879,"text":"not too bad let's see how they did on the packing materials and I'll be","speaker":null,"is_sponsor":0},{"start_s":131.2,"end_s":138.48,"text":"opening this with my retro Edition LTT screwdriver rather than a knife because","speaker":null,"is_sponsor":1},{"start_s":135.8,"end_s":141.959,"text":"I don't have a knife handy right out of the gate I wish it was a phone number","speaker":null,"is_sponsor":1},{"start_s":140.36,"end_s":145.319,"text":"but I like the quick link to support in case you need help and I really like the","speaker":null,"is_sponsor":0},{"start_s":143.92,"end_s":151.36,"text":"environmentally friendly cardboard packaging which yields to foam packaging","speaker":null,"is_sponsor":0},{"start_s":148.8,"end_s":155.44,"text":"for the tower itself though I do understand why that is this kind of","speaker":null,"is_sponsor":0},{"start_s":153.04,"end_s":160.4,"text":"stiff closed cell foam is extremely resilient to multiple drops whereas if","speaker":null,"is_sponsor":0},{"start_s":158.12,"end_s":165.72,"text":"you're using cardboard it might take one hit but the second is going to be a lot","speaker":null,"is_sponsor":0},{"start_s":162.68,"end_s":167.239,"text":"tougher yep you got a Dell dude I'm a","speaker":null,"is_sponsor":0},{"start_s":165.72,"end_s":172.239,"text":"little confused though how do we end up with an XPS I thought we talked about an","speaker":null,"is_sponsor":0},{"start_s":169.239,"end_s":174.36,"text":"alien wear with them it's an XPS 8950","speaker":null,"is_sponsor":0},{"start_s":172.239,"end_s":178.2,"text":"did I space on that no I don't think so I mean un intended uh it's still look","speaker":null,"is_sponsor":0},{"start_s":176.44,"end_s":184.4,"text":"it's a gaming computer it's got a 3060 TI yeah I just it's got got it's got a","speaker":null,"is_sponsor":0},{"start_s":180.76,"end_s":186.599,"text":"460 W power supply technically that's","speaker":null,"is_sponsor":0},{"start_s":184.4,"end_s":191.68,"text":"within spec does have killer networking though yeah it does maybe it was on","speaker":null,"is_sponsor":0},{"start_s":188.84,"end_s":195.08,"text":"promo that that must be it okay this is on sale hopefully it was a really good","speaker":null,"is_sponsor":0},{"start_s":193.239,"end_s":198.28,"text":"deal then let's get these peels removed since for performance testing we're","speaker":null,"is_sponsor":0},{"start_s":196.72,"end_s":204.76,"text":"going to need all the grills fully opened yep that looks like a 460 W power","speaker":null,"is_sponsor":0},{"start_s":202.08,"end_s":208.48,"text":"supply we need a little bit think the funny thing about Dell is they could","speaker":null,"is_sponsor":0},{"start_s":206.04,"end_s":211.879,"text":"easily have a full height ATX power supply in here they just have extra","speaker":null,"is_sponsor":0},{"start_s":210.519,"end_s":215.799,"text":"space at the top I don't know maybe it's not extra space we'll have a look at","speaker":null,"is_sponsor":0},{"start_s":213.599,"end_s":221.0,"text":"that first let's have a look at IO three USB's USBC headphone microphone and SD","speaker":null,"is_sponsor":0},{"start_s":218.72,"end_s":227.28,"text":"card slot and a DVD drive that Dell points out can write to DVD and CD","speaker":null,"is_sponsor":0},{"start_s":225.0,"end_s":232.2,"text":"single 120 mil cooling fan networking bit more USB 3 Audio and a single","speaker":null,"is_sponsor":0},{"start_s":229.959,"end_s":236.2,"text":"DisplayPort out I mean I guess we have a GPU that has three display ports and","speaker":null,"is_sponsor":0},{"start_s":234.239,"end_s":239.879,"text":"an HDMI so it's not the end of the world but not everyone configures a system","speaker":null,"is_sponsor":0},{"start_s":238.04,"end_s":244.68,"text":"with a GPU okay that's nice tool of side panel nice","speaker":null,"is_sponsor":0},{"start_s":242.519,"end_s":248.959,"text":"little instructions for how to take out the graphics card take out the power","speaker":null,"is_sponsor":0},{"start_s":246.239,"end_s":253.92,"text":"supply actually really like that and peeking our head inside just about the","speaker":null,"is_sponsor":0},{"start_s":251.879,"end_s":259.0,"text":"Pinterest setup that you can have while still being a decent gaming box look at","speaker":null,"is_sponsor":0},{"start_s":256.239,"end_s":262.919,"text":"this cooler it's like my kids cooler except my kids use their pool as a","speaker":null,"is_sponsor":0},{"start_s":260.72,"end_s":267.0,"text":"cooler I do like to see an included intake fan at least that's not a given","speaker":null,"is_sponsor":0},{"start_s":265.08,"end_s":271.4,"text":"on a system like this so you got an exhaust and an intake fan so at least","speaker":null,"is_sponsor":0},{"start_s":269.08,"end_s":275.52,"text":"your 3060 DTI shouldn't overheat I also do really like this kind of retention","speaker":null,"is_sponsor":0},{"start_s":273.28,"end_s":279.52,"text":"mechanism like you'll see on OEM systems this thing is not going anywhere in","speaker":null,"is_sponsor":0},{"start_s":277.68,"end_s":283.68,"text":"shipping so when we contact them for tech support we will almost certainly","speaker":null,"is_sponsor":0},{"start_s":281.12,"end_s":288.36,"text":"have to make up some kind of problem that we have so much of this machine","speaker":null,"is_sponsor":0},{"start_s":285.68,"end_s":292.36,"text":"smacks of extra engineering not over engineering but unnecessary engineering","speaker":null,"is_sponsor":0},{"start_s":290.72,"end_s":296.16,"text":"this motherboard for example is the same one that we saw in the all Alienware","speaker":null,"is_sponsor":0},{"start_s":294.0,"end_s":300.72,"text":"setup and I said it was pretty cool and what's cool about it is it is dead","speaker":null,"is_sponsor":0},{"start_s":298.88,"end_s":304.44,"text":"simple for us assembly technicians because all the front iio is","speaker":null,"is_sponsor":0},{"start_s":302.84,"end_s":308.759,"text":"pre-attached to the motherboard and it just lines up with the front of the case","speaker":null,"is_sponsor":0},{"start_s":306.68,"end_s":312.8,"text":"no cables but what sucks about it is it's completely proprietary unless","speaker":null,"is_sponsor":0},{"start_s":310.84,"end_s":316.6,"text":"you've got one of these Dell cases you ain't getting this motherboard in place","speaker":null,"is_sponsor":0},{"start_s":314.68,"end_s":320.88,"text":"so the work they put into that had a benefit but it's to Dell's ability to","speaker":null,"is_sponsor":0},{"start_s":318.8,"end_s":324.479,"text":"scale their production not to the actual user of the system and the same goes for","speaker":null,"is_sponsor":0},{"start_s":322.72,"end_s":329.08,"text":"Dell's proprietary power connectors rather than a 24 pin they've got this","speaker":null,"is_sponsor":0},{"start_s":326.72,"end_s":334.199,"text":"weird 8 Pin and then rather than an8 pin for the CP you they use two separated","speaker":null,"is_sponsor":0},{"start_s":331.16,"end_s":336.68,"text":"four pins why overall cable management","speaker":null,"is_sponsor":0},{"start_s":334.199,"end_s":340.96,"text":"is at least a B+ though with a clear path for cold air to enter this Grill in","speaker":null,"is_sponsor":0},{"start_s":338.4,"end_s":344.919,"text":"the front and be exhausted from the back and that power supply is not as rinky","speaker":null,"is_sponsor":0},{"start_s":342.919,"end_s":349.12,"text":"dinky as it looked on the outside actually goes all the way across to here","speaker":null,"is_sponsor":0},{"start_s":346.52,"end_s":352.6,"text":"I mean it's still 460 wat cylind aside from the motherboard and power supply","speaker":null,"is_sponsor":0},{"start_s":350.44,"end_s":358.8,"text":"expansion options are okay standard CPU socket support for up to 64 gigs of ddr5","speaker":null,"is_sponsor":0},{"start_s":355.639,"end_s":362.16,"text":"memory with two free slots a free m.2","speaker":null,"is_sponsor":0},{"start_s":358.8,"end_s":363.6,"text":"replaceable Wi-Fi and two PCIe by four","speaker":null,"is_sponsor":0},{"start_s":362.16,"end_s":367.759,"text":"slots if you want to add a couple of expansion cards oh and an extra Bay for","speaker":null,"is_sponsor":0},{"start_s":366.0,"end_s":370.96,"text":"a 3 and 1 half inch hard drive of course all of that would be true of a custom PC","speaker":null,"is_sponsor":0},{"start_s":369.36,"end_s":374.919,"text":"as well so let's see if Dell can make up for their proprietary vness in order to","speaker":null,"is_sponsor":0},{"start_s":373.08,"end_s":379.24,"text":"compare to a PC part picker list we did have to make some substitutions we","speaker":null,"is_sponsor":0},{"start_s":376.28,"end_s":383.8,"text":"couldn't find RAM that slow for example we also ended up with a slightly better","speaker":null,"is_sponsor":0},{"start_s":380.68,"end_s":388.479,"text":"power supply in case honestly speaking","speaker":null,"is_sponsor":0},{"start_s":383.8,"end_s":388.479,"text":"and ooh really is that right","speaker":null,"is_sponsor":0},{"start_s":388.56,"end_s":394.12,"text":"1124394 Mouse were around $150 how does","speaker":null,"is_sponsor":0},{"start_s":391.56,"end_s":397.96,"text":"that compare to our oh Dell's charging about","speaker":null,"is_sponsor":0},{"start_s":395.16,"end_s":403.8,"text":"$250 to assemble and warranty this thing but Dell also had the cheapest shipping","speaker":null,"is_sponsor":0},{"start_s":401.479,"end_s":408.56,"text":"out of all six of our system integrators at 0 so there's some subsidization going","speaker":null,"is_sponsor":0},{"start_s":407.039,"end_s":414.639,"text":"on there I think this is going to be a tough one when we get to Performance good luck","speaker":null,"is_sponsor":0},{"start_s":412.28,"end_s":418.08,"text":"Dell I'm really excited about this one we've tried to include cyber power","speaker":null,"is_sponsor":0},{"start_s":416.08,"end_s":423.199,"text":"before but they got disqualified for not being willing to advise our novice user","speaker":null,"is_sponsor":0},{"start_s":420.879,"end_s":429.56,"text":"on what system to get this time around however they did quite frankly a pretty","speaker":null,"is_sponsor":0},{"start_s":425.96,"end_s":432.0,"text":"bang up job so let's see exactly what","speaker":null,"is_sponsor":0},{"start_s":429.56,"end_s":435.96,"text":"they sent us packing materials definitely a downgrade from Dell and","speaker":null,"is_sponsor":0},{"start_s":433.919,"end_s":439.56,"text":"that's before I even look at the foam there are very different grades of","speaker":null,"is_sponsor":0},{"start_s":437.28,"end_s":443.4,"text":"cardboard and while this is a dual corrugated one it's using a much cheaper","speaker":null,"is_sponsor":0},{"start_s":441.919,"end_s":447.56,"text":"material compared to what we saw from Dell with that said you can make up for","speaker":null,"is_sponsor":0},{"start_s":445.599,"end_s":452.52,"text":"a lot of deficiencies in cardboard quality with really good foam and that's","speaker":null,"is_sponsor":0},{"start_s":450.039,"end_s":457.24,"text":"something that cyber power appears to have done a good job of here this is an","speaker":null,"is_sponsor":0},{"start_s":454.479,"end_s":460.84,"text":"extremely highquality closed cell foone and not the sort of thing that you would","speaker":null,"is_sponsor":0},{"start_s":458.759,"end_s":464.84,"text":"expect to see when system integrators are just putting the finished system","speaker":null,"is_sponsor":0},{"start_s":462.919,"end_s":469.12,"text":"inside the box that the case came in because a case box is typically rated","speaker":null,"is_sponsor":0},{"start_s":467.159,"end_s":473.8,"text":"for the weight of the case not the weight of the case plus a whole bunch of","speaker":null,"is_sponsor":0},{"start_s":471.08,"end_s":477.879,"text":"PC stuff so this appears to be custom it doesn't really matter as far as I can","speaker":null,"is_sponsor":0},{"start_s":475.639,"end_s":484.08,"text":"tell everything on the packing list does match our order confirmation but it's","speaker":null,"is_sponsor":0},{"start_s":480.08,"end_s":486.28,"text":"not obvious like the model is C Series","speaker":null,"is_sponsor":0},{"start_s":484.08,"end_s":489.479,"text":"cs450 but that's not anywhere in our confirmation even without paying for","speaker":null,"is_sponsor":0},{"start_s":488.08,"end_s":494.28,"text":"Rush delivery though they managed to get the system to our doorstep in 8 Days the","speaker":null,"is_sponsor":0},{"start_s":492.199,"end_s":498.56,"text":"same as Dell and as far as I can tell from the packing list they're using","speaker":null,"is_sponsor":0},{"start_s":496.599,"end_s":506.24,"text":"pretty much quality custom parts from brands that I know and","speaker":null,"is_sponsor":0},{"start_s":501.4,"end_s":507.96,"text":"trust oh something come off it oh hello","speaker":null,"is_sponsor":0},{"start_s":506.24,"end_s":512.479,"text":"yeah I think this system might have been dropped near the front cuz we got a bit","speaker":null,"is_sponsor":0},{"start_s":509.879,"end_s":517.68,"text":"of damage and a bit of a crack here and then this piece broke off right here","speaker":null,"is_sponsor":0},{"start_s":515.68,"end_s":522.719,"text":"that's courriers for you the good news for cyber power is it's just a piece of","speaker":null,"is_sponsor":0},{"start_s":520.32,"end_s":526.399,"text":"the Front plastic bezel which is something you could reasonably expect","speaker":null,"is_sponsor":0},{"start_s":524.32,"end_s":529.8,"text":"the user to service themselves but based on what I know about margins in the PC","speaker":null,"is_sponsor":0},{"start_s":528.0,"end_s":533.2,"text":"industry by the time they ship me a new one of these and walk me through putting","speaker":null,"is_sponsor":0},{"start_s":531.279,"end_s":538.92,"text":"it on they're probably not making much on this so it's still a costly mistake","speaker":null,"is_sponsor":0},{"start_s":535.08,"end_s":540.04,"text":"for them uh oh hello left one of my","speaker":null,"is_sponsor":0},{"start_s":538.92,"end_s":543.76,"text":"friends behind that got quite dropped at some point","speaker":null,"is_sponsor":0},{"start_s":542.48,"end_s":548.8,"text":"that's what better cardboard will do for you it acts as a protective shell around","speaker":null,"is_sponsor":0},{"start_s":546.519,"end_s":553.48,"text":"the cushiony white foam that keeps the yolk safe you know this is nice love to","speaker":null,"is_sponsor":0},{"start_s":551.519,"end_s":558.0,"text":"see this you won't generally see someone who's trying to cheap out on packing","speaker":null,"is_sponsor":0},{"start_s":554.72,"end_s":559.68,"text":"materials use these uh this thing's not","speaker":null,"is_sponsor":0},{"start_s":558.0,"end_s":563.64,"text":"that easy to remove though they're these formfitting bags uh you you break the","speaker":null,"is_sponsor":0},{"start_s":561.959,"end_s":566.64,"text":"things inside and then they they grow and they fill in all the gaps but","speaker":null,"is_sponsor":0},{"start_s":565.519,"end_s":570.88,"text":"sometimes they can be a little tough to remove also I couldn't help noticing","speaker":null,"is_sponsor":0},{"start_s":569.399,"end_s":574.519,"text":"cyber power you guys don't have a warning over the power supply to prevent","speaker":null,"is_sponsor":0},{"start_s":573.0,"end_s":580.0,"text":"anyone from plugging in power and turning this thing on while this is in","speaker":null,"is_sponsor":0},{"start_s":576.839,"end_s":581.92,"text":"place that's a rookie error never assume","speaker":null,"is_sponsor":0},{"start_s":580.0,"end_s":587.44,"text":"that something is so obvious a customer would never do it this is an interesting","speaker":null,"is_sponsor":0},{"start_s":584.399,"end_s":590.04,"text":"Strat my gaming mouse is just chilling","speaker":null,"is_sponsor":0},{"start_s":587.44,"end_s":593.8,"text":"inside the case um good news is it didn't scuff anything up too badly but","speaker":null,"is_sponsor":0},{"start_s":592.04,"end_s":600.48,"text":"this is not something I would recommend either oh","speaker":null,"is_sponsor":0},{"start_s":596.2,"end_s":603.64,"text":"no cyber power how much is RAM right now","speaker":null,"is_sponsor":0},{"start_s":600.48,"end_s":606.48,"text":"you guys why would you do a single 16","speaker":null,"is_sponsor":0},{"start_s":603.64,"end_s":611.68,"text":"gig stick it's not like I configured a you know basic 8 gig system and you're","speaker":null,"is_sponsor":0},{"start_s":609.279,"end_s":617.399,"text":"worried about my future expansion but it's ddr5 right yeah it's DDR it's like","speaker":null,"is_sponsor":0},{"start_s":614.64,"end_s":622.24,"text":"the fake dual Channel not dual channel it's better than a single ddr4 Channel","speaker":null,"is_sponsor":0},{"start_s":620.04,"end_s":628.04,"text":"but I don't like to see that I don't like to see a single stick in a","speaker":null,"is_sponsor":0},{"start_s":625.44,"end_s":632.04,"text":"$1,425 system no I don't want to see that I still like it better than than","speaker":null,"is_sponsor":0},{"start_s":629.48,"end_s":637.6,"text":"the Dell better processor all SSD storage instead of an SSD and a hard","speaker":null,"is_sponsor":0},{"start_s":633.88,"end_s":640.56,"text":"drive liquid cooler and count them five","speaker":null,"is_sponsor":0},{"start_s":637.6,"end_s":646.519,"text":"120 mm cooling fans but that's just an unnecessary poop stain when RAM is so","speaker":null,"is_sponsor":0},{"start_s":643.56,"end_s":649.92,"text":"cheap right now just get another module overall I have no complaints about the","speaker":null,"is_sponsor":0},{"start_s":648.279,"end_s":653.959,"text":"build quality the cable Management's great 600 W 80 plus gold power supply","speaker":null,"is_sponsor":0},{"start_s":652.56,"end_s":660.04,"text":"that gives us a little bit of room to grow if we ever want to swap out this RTX 4060 and in terms of the value by","speaker":null,"is_sponsor":0},{"start_s":658.32,"end_s":666.079,"text":"the time we factor in some extra you know RGB fans and stuff like that I mean","speaker":null,"is_sponsor":0},{"start_s":663.12,"end_s":670.959,"text":"they're charging just over $100 for assembly and a year of warranty on this","speaker":null,"is_sponsor":0},{"start_s":668.0,"end_s":675.0,"text":"that is very reasonable it's important to note though that that price is not","speaker":null,"is_sponsor":0},{"start_s":672.839,"end_s":679.12,"text":"quite Apples to Apples with Dell because they charged us $100 for shipping so","speaker":null,"is_sponsor":0},{"start_s":677.12,"end_s":683.68,"text":"they're clearly not subsidizing their shipping with the cost of the system","speaker":null,"is_sponsor":0},{"start_s":681.32,"end_s":688.68,"text":"wait my hopes just got a little lower I was so quick to rip off this damaged","speaker":null,"is_sponsor":0},{"start_s":685.36,"end_s":690.8,"text":"front panel I didn't really look at how","speaker":null,"is_sponsor":0},{"start_s":688.68,"end_s":696.32,"text":"little room there is for air intake there's nothing there it all comes from","speaker":null,"is_sponsor":0},{"start_s":692.92,"end_s":698.48,"text":"the top what is this HP on the other","speaker":null,"is_sponsor":0},{"start_s":696.32,"end_s":703.839,"text":"hand did subsidized their shipping we paid $0 for shipping but oh this is the","speaker":null,"is_sponsor":0},{"start_s":701.76,"end_s":710.56,"text":"one we got the $200 friends and neighbors discount on so what's 1,800","speaker":null,"is_sponsor":0},{"start_s":706.36,"end_s":714.48,"text":"Canadian workout to 1338 well shy of our","speaker":null,"is_sponsor":0},{"start_s":710.56,"end_s":719.079,"text":"$1,500 budget and look at this full","speaker":null,"is_sponsor":0},{"start_s":714.48,"end_s":720.32,"text":"recyclable packaging I love to see that","speaker":null,"is_sponsor":0},{"start_s":719.079,"end_s":726.44,"text":"if if you care about environmentally friendly shipping just wait till you hear what today's sponsor ug green has","speaker":null,"is_sponsor":1},{"start_s":723.72,"end_s":730.8,"text":"to say not only is their 300 W Gan charger incredibly efficient no matter","speaker":null,"is_sponsor":1},{"start_s":728.399,"end_s":734.24,"text":"what you need to juice up but they say they've reduced carbon emissions in","speaker":null,"is_sponsor":1},{"start_s":732.24,"end_s":739.399,"text":"these products by up to 30% and they're aiming to remove an estimated 2 gatons","speaker":null,"is_sponsor":1},{"start_s":736.8,"end_s":743.199,"text":"of CO2 by 2050 you can find the links to more information about that as well as","speaker":null,"is_sponsor":1},{"start_s":741.519,"end_s":747.6,"text":"some of their other products like their highspeed 65 W charger in the video","speaker":null,"is_sponsor":1},{"start_s":745.56,"end_s":751.519,"text":"description down below thanks again ug green decent box","speaker":null,"is_sponsor":1},{"start_s":749.92,"end_s":759.72,"text":"better than cyber power not as good as Dell but this this is nice I like this","speaker":null,"is_sponsor":0},{"start_s":756.6,"end_s":761.88,"text":"so it's stores flat in the warehouse it","speaker":null,"is_sponsor":0},{"start_s":759.72,"end_s":767.199,"text":"just folds up here if it gets the crap kicked out of","speaker":null,"is_sponsor":0},{"start_s":764.68,"end_s":770.92,"text":"it it's not see it's like I said before a foam's not going to do that it's not","speaker":null,"is_sponsor":0},{"start_s":768.839,"end_s":775.32,"text":"going to break and then give like that but it looks like it made it here in one","speaker":null,"is_sponsor":0},{"start_s":772.639,"end_s":783.44,"text":"piece so can't argue with results point of clarification this plastic is ldp and","speaker":null,"is_sponsor":0},{"start_s":779.92,"end_s":787.68,"text":"reusable but not always recyclable","speaker":null,"is_sponsor":0},{"start_s":783.44,"end_s":789.639,"text":"so okay oh sorry this is interesting","speaker":null,"is_sponsor":0},{"start_s":787.68,"end_s":794.079,"text":"though as long as the Courier keeps it right side up they actually have extra","speaker":null,"is_sponsor":0},{"start_s":791.519,"end_s":798.6,"text":"reinforcement for the box down here oh wait that's not extra","speaker":null,"is_sponsor":0},{"start_s":796.76,"end_s":804.399,"text":"reinforcement you're supposed to get it out like this by taking out these and","speaker":null,"is_sponsor":0},{"start_s":800.16,"end_s":806.639,"text":"sliding off the top well it's out now","speaker":null,"is_sponsor":0},{"start_s":804.399,"end_s":813.12,"text":"we've got a couple type C's at the back not typically where I want to see","speaker":null,"is_sponsor":0},{"start_s":809.56,"end_s":814.8,"text":"those couple type A's couple more type A","speaker":null,"is_sponsor":0},{"start_s":813.12,"end_s":819.399,"text":"I see a radiator so there's definitely liquid cooling involved standard ATX","speaker":null,"is_sponsor":0},{"start_s":817.199,"end_s":824.199,"text":"power supply hey it turns out the tier ones can learn I actually kind of like","speaker":null,"is_sponsor":0},{"start_s":821.76,"end_s":829.8,"text":"the look of this system big glass side panel easy access to the front IO no","speaker":null,"is_sponsor":0},{"start_s":826.92,"end_s":835.56,"text":"type-c in the front HP what are you guys doing got all your type-c in the back","speaker":null,"is_sponsor":0},{"start_s":833.24,"end_s":840.199,"text":"that's weird they've also got an all glass front panel but with gaps so we","speaker":null,"is_sponsor":0},{"start_s":838.68,"end_s":845.36,"text":"should actually be able to get air in there and I like","speaker":null,"is_sponsor":0},{"start_s":842.12,"end_s":848.759,"text":"this one button easy access to the","speaker":null,"is_sponsor":0},{"start_s":845.36,"end_s":852.48,"text":"internals wow thank you NVIDIA for the","speaker":null,"is_sponsor":0},{"start_s":848.759,"end_s":854.959,"text":"12 pin connector also thank you HP for","speaker":null,"is_sponsor":0},{"start_s":852.48,"end_s":859.04,"text":"putting a decent GPU in this thing with their price hold on what am I looking at","speaker":null,"is_sponsor":0},{"start_s":856.759,"end_s":866.079,"text":"here is this the flipping 30 this is the 370 TI that's right yeah they are going","speaker":null,"is_sponsor":0},{"start_s":862.759,"end_s":867.959,"text":"to kill it in performance as long as","speaker":null,"is_sponsor":0},{"start_s":866.079,"end_s":873.36,"text":"this CPU doesn't throttle like our previous hpo","speaker":null,"is_sponsor":0},{"start_s":869.6,"end_s":876.04,"text":"we've got hyperx memory in here ddr4","speaker":null,"is_sponsor":0},{"start_s":873.36,"end_s":882.079,"text":"though and I'm not liking this wimpy a cooler oh wow that that tuing management","speaker":null,"is_sponsor":0},{"start_s":879.32,"end_s":886.839,"text":"oh that looks really good sorry I'm back on this cable again you can tell HP just","speaker":null,"is_sponsor":0},{"start_s":884.6,"end_s":892.639,"text":"gave up well there's no way to make this look decent so forget it it's I just","speaker":null,"is_sponsor":0},{"start_s":890.88,"end_s":899.48,"text":"noticed this is a completely nonproprietary motherboard too the power","speaker":null,"is_sponsor":0},{"start_s":896.36,"end_s":903.24,"text":"supply sure fine but this is just an ATX","speaker":null,"is_sponsor":0},{"start_s":899.48,"end_s":905.8,"text":"motherboard 24 pin connector 8 Pin power","speaker":null,"is_sponsor":0},{"start_s":903.24,"end_s":910.959,"text":"all the same ho pattern for the screws replaceable Wi-Fi it's matx in a fulls","speaker":null,"is_sponsor":0},{"start_s":909.199,"end_s":916.56,"text":"size ATX chassis so you're going to have a little bit less PCI expansion just 1x4","speaker":null,"is_sponsor":0},{"start_s":913.959,"end_s":923.199,"text":"slot but oh that it's mostly blocked by these SATA ports here but it's pretty","speaker":null,"is_sponsor":0},{"start_s":919.759,"end_s":926.079,"text":"darn good two front fans one rear fan I","speaker":null,"is_sponsor":0},{"start_s":923.199,"end_s":931.56,"text":"think HP is going to do pretty well here yeah wow look at this Cable Management","speaker":null,"is_sponsor":0},{"start_s":928.72,"end_s":935.399,"text":"there 24 pin has this wrap on it that makes it lie nice and flat at the back","speaker":null,"is_sponsor":0},{"start_s":933.56,"end_s":938.56,"text":"kind of kind of like that and they've got an RGB controller in here do you","speaker":null,"is_sponsor":0},{"start_s":937.36,"end_s":943.0,"text":"have an RGB controller in your comparable system no I don't have an RGB","speaker":null,"is_sponsor":0},{"start_s":940.92,"end_s":946.68,"text":"controller interesting I mean we didn't know it was going to have this so that's","speaker":null,"is_sponsor":0},{"start_s":944.199,"end_s":951.959,"text":"not your fault but two hard drive Bays right there Cooler Master power","speaker":null,"is_sponsor":0},{"start_s":948.839,"end_s":954.199,"text":"supply they're just using custom like","speaker":null,"is_sponsor":0},{"start_s":951.959,"end_s":958.44,"text":"name brand components for this stuff there's a final test though there's a","speaker":null,"is_sponsor":0},{"start_s":955.88,"end_s":962.36,"text":"final test what about the front IO connector","speaker":null,"is_sponsor":0},{"start_s":959.6,"end_s":968.72,"text":"holy crap they're standard are you kidding me is HP going to win this","speaker":null,"is_sponsor":0},{"start_s":966.319,"end_s":973.72,"text":"thing they had the best customer service too okay we're fifth gen Rising they're","speaker":null,"is_sponsor":0},{"start_s":972.0,"end_s":979.56,"text":"going to be a little behind on CPU performance but I didn't order a CPU","speaker":null,"is_sponsor":0},{"start_s":977.04,"end_s":983.319,"text":"computer I ordered a gaming computer and damn it they shipped me a gaming","speaker":null,"is_sponsor":0},{"start_s":981.319,"end_s":986.319,"text":"computer the funny thing is it's not that they're not taking any margin","speaker":null,"is_sponsor":0},{"start_s":984.6,"end_s":990.8,"text":"they're taking at least hundred plus dollars for assembly and a year of","speaker":null,"is_sponsor":0},{"start_s":987.72,"end_s":993.959,"text":"warranty but it's just a smartly","speaker":null,"is_sponsor":0},{"start_s":990.8,"end_s":995.68,"text":"configured machine for gaming I do worry","speaker":null,"is_sponsor":0},{"start_s":993.959,"end_s":1001.199,"text":"that our CPU is going to struggle a little bit with that single 12 mm fan","speaker":null,"is_sponsor":0},{"start_s":998.04,"end_s":1003.519,"text":"but that'll be for Labs to test no way","speaker":null,"is_sponsor":0},{"start_s":1001.199,"end_s":1008.0,"text":"with the keyboard and mouse these guys are down to only taking a about a 100","speaker":null,"is_sponsor":0},{"start_s":1005.68,"end_s":1012.48,"text":"bucks like 90 100 bucks profit on this not that I would use this keyboard and","speaker":null,"is_sponsor":0},{"start_s":1009.36,"end_s":1015.079,"text":"mouse but the value is there and what's","speaker":null,"is_sponsor":0},{"start_s":1012.48,"end_s":1019.16,"text":"nice is they didn't ship me a bilingual layout a lot of the time when you buy","speaker":null,"is_sponsor":0},{"start_s":1017.12,"end_s":1023.72,"text":"from a tier one in Canada you get a crappy stupid bilingual keyboard nope","speaker":null,"is_sponsor":0},{"start_s":1021.759,"end_s":1030.88,"text":"English keyboard for me thank you moving on to I by power good quality","speaker":null,"is_sponsor":0},{"start_s":1027.6,"end_s":1033.76,"text":"box yeah I'm into it what do you want I","speaker":null,"is_sponsor":0},{"start_s":1030.88,"end_s":1038.959,"text":"am willing to bet between this box and this foam that this thing arrived in one","speaker":null,"is_sponsor":0},{"start_s":1036.079,"end_s":1043.24,"text":"piece these guys clearly have been shipping systems for a while and they","speaker":null,"is_sponsor":0},{"start_s":1040.799,"end_s":1051.24,"text":"get it because it's one of those things that we could save $3 on every system","speaker":null,"is_sponsor":0},{"start_s":1047.28,"end_s":1052.64,"text":"until every 10 system cost you $50 in","speaker":null,"is_sponsor":0},{"start_s":1051.24,"end_s":1057.24,"text":"dealing with the customer complaining about their broken computer this is","speaker":null,"is_sponsor":0},{"start_s":1055.0,"end_s":1064.0,"text":"pretty cool your move sticker for use use video ports below for display again","speaker":null,"is_sponsor":0},{"start_s":1061.559,"end_s":1068.28,"text":"the cost of someone calling your support line is so much higher than the cost it","speaker":null,"is_sponsor":0},{"start_s":1066.28,"end_s":1074.08,"text":"takes to put this sticker on every system these guys know oh and they got","speaker":null,"is_sponsor":0},{"start_s":1071.679,"end_s":1080.32,"text":"the one on the power two instructing us to remove the foam I like this case um","speaker":null,"is_sponsor":0},{"start_s":1078.159,"end_s":1085.44,"text":"not 100% % sold on the ventilation this is pretty restrictive but how long did","speaker":null,"is_sponsor":0},{"start_s":1082.44,"end_s":1087.159,"text":"this take to get to us 7 Days these guys","speaker":null,"is_sponsor":0},{"start_s":1085.44,"end_s":1092.919,"text":"are right up there with HP for delivery time man everyone's been 7 to eight","speaker":null,"is_sponsor":0},{"start_s":1089.88,"end_s":1095.88,"text":"days you know what it is the PC industry","speaker":null,"is_sponsor":0},{"start_s":1092.919,"end_s":1101.679,"text":"is super slow right now I didn't think of that before like man how is everybody","speaker":null,"is_sponsor":0},{"start_s":1098.159,"end_s":1104.76,"text":"delivering everything so fast W uh let's","speaker":null,"is_sponsor":0},{"start_s":1101.679,"end_s":1108.039,"text":"take a look at the io pretty basic two","speaker":null,"is_sponsor":0},{"start_s":1104.76,"end_s":1109.679,"text":"USB power button headphone microphone","speaker":null,"is_sponsor":0},{"start_s":1108.039,"end_s":1113.96,"text":"Jack and and then around back you can tell this is obviously a custom","speaker":null,"is_sponsor":0},{"start_s":1111.4,"end_s":1118.12,"text":"motherboard 2 and 1/2 gig LAN USB 3 type-c lots of audio jacks built-in","speaker":null,"is_sponsor":0},{"start_s":1116.039,"end_s":1123.159,"text":"Wi-Fi more expanding foam packing material the way that they put it in is","speaker":null,"is_sponsor":0},{"start_s":1120.28,"end_s":1127.6,"text":"easier to remove but is not necessarily quite as protective to the GPU with that","speaker":null,"is_sponsor":0},{"start_s":1125.24,"end_s":1132.12,"text":"said they have really good outer packing materials and obviously our system","speaker":null,"is_sponsor":0},{"start_s":1130.08,"end_s":1137.24,"text":"arrived in one piece boy does this motherboard ever have a lot of vrms and","speaker":null,"is_sponsor":0},{"start_s":1134.96,"end_s":1142.72,"text":"a lot of places for mounting for cooling for them but no actual Cooling","speaker":null,"is_sponsor":0},{"start_s":1139.2,"end_s":1145.6,"text":"motherboard b760 Wi-Fi right but which","speaker":null,"is_sponsor":0},{"start_s":1142.72,"end_s":1151.0,"text":"one is it yeah it's full ATX we get more expansion which is nice to see we've","speaker":null,"is_sponsor":0},{"start_s":1148.08,"end_s":1156.0,"text":"also got not just our included 1 tab SSD we've got another m.2 slot for expansion","speaker":null,"is_sponsor":0},{"start_s":1153.28,"end_s":1160.08,"text":"four memory slots I think they've contracted one of the motherboard","speaker":null,"is_sponsor":0},{"start_s":1157.48,"end_s":1163.88,"text":"manufacturers to make a ever so slightly cost down version of their motherboard","speaker":null,"is_sponsor":0},{"start_s":1162.24,"end_s":1168.48,"text":"that just doesn't have cooling on the vrms I'm really not sure how I feel","speaker":null,"is_sponsor":0},{"start_s":1165.96,"end_s":1171.96,"text":"about that I mean as long as it doesn't you need it for the CPUs that they're","speaker":null,"is_sponsor":0},{"start_s":1170.48,"end_s":1178.28,"text":"putting in here and the configurations that they're shipping in it then I guess it's fine but oh no no here it is pro","speaker":null,"is_sponsor":0},{"start_s":1176.679,"end_s":1184.2,"text":"b760 DVC Wi-Fi by who yeah what is pro oh it's","speaker":null,"is_sponsor":0},{"start_s":1181.799,"end_s":1188.919,"text":"MSI according to every listing I found this is a","speaker":null,"is_sponsor":0},{"start_s":1186.12,"end_s":1193.52,"text":"$250 oh wait no this is oh it's oh okay that's Canadian pricing okay still $250","speaker":null,"is_sponsor":0},{"start_s":1192.24,"end_s":1199.64,"text":"Canadian this is 180 that can't be yeah $180 motherboard","speaker":null,"is_sponsor":0},{"start_s":1197.64,"end_s":1206.08,"text":"but it doesn't have vrm no what it's probably fine as long as","speaker":null,"is_sponsor":0},{"start_s":1203.559,"end_s":1209.72,"text":"it's a product that MSI expect to run that way it's probably fine sorry I kind","speaker":null,"is_sponsor":0},{"start_s":1208.52,"end_s":1214.039,"text":"of broke the rules I'm not really supposed to be disassembling them I just really wanted to know what the heck this","speaker":null,"is_sponsor":0},{"start_s":1212.159,"end_s":1218.159,"text":"motherboard was there's lots of cooling otherwise though they've got three 120","speaker":null,"is_sponsor":0},{"start_s":1215.6,"end_s":1224.44,"text":"Ms in the front one 120 mil in the back and this is the highest end power supply","speaker":null,"is_sponsor":0},{"start_s":1220.88,"end_s":1226.559,"text":"we've seen so far a 700 wat 80 plus gold","speaker":null,"is_sponsor":0},{"start_s":1224.44,"end_s":1230.679,"text":"though I haven't actually seen what model they're using yet okay I guess the","speaker":null,"is_sponsor":0},{"start_s":1229.039,"end_s":1237.4,"text":"other panel's coming off so much for the rules and it is the OEM of OEM power","speaker":null,"is_sponsor":0},{"start_s":1235.0,"end_s":1242.919,"text":"supplies not a marking on it that I can see what does stand out to me though is","speaker":null,"is_sponsor":0},{"start_s":1240.039,"end_s":1247.559,"text":"the ReUse of the twist ties that were probably included in the case packaging","speaker":null,"is_sponsor":0},{"start_s":1245.08,"end_s":1252.88,"text":"actually like it I like it as for Value they've got a 4060 TI in here but it's","speaker":null,"is_sponsor":0},{"start_s":1250.679,"end_s":1258.2,"text":"the 8 gig variant not the higher performing 16 gig variant and they maxed","speaker":null,"is_sponsor":0},{"start_s":1256.28,"end_s":1263.36,"text":"out our budget whereas everyone else has been a little bit under budget so far","speaker":null,"is_sponsor":0},{"start_s":1260.76,"end_s":1267.48,"text":"good processor though 13th gen but I do think that the HP with that 370 TI is","speaker":null,"is_sponsor":0},{"start_s":1265.64,"end_s":1271.96,"text":"going to give this a run for its money and my concern is probably valid given","speaker":null,"is_sponsor":0},{"start_s":1269.28,"end_s":1277.36,"text":"the nearly $250 difference between what we paid for this and what we would have","speaker":null,"is_sponsor":0},{"start_s":1273.52,"end_s":1279.279,"text":"paid on PC part picker compared to 100","speaker":null,"is_sponsor":0},{"start_s":1277.36,"end_s":1283.48,"text":"150ish that we've seen on some of the other systems here's one difference","speaker":null,"is_sponsor":0},{"start_s":1281.36,"end_s":1289.279,"text":"though they offer a threeyear standard warranty but only one year on Parts","speaker":null,"is_sponsor":0},{"start_s":1286.24,"end_s":1293.32,"text":"three years on labor I mean what labor","speaker":null,"is_sponsor":0},{"start_s":1289.279,"end_s":1293.32,"text":"by the time it arrives in one piece I","speaker":null,"is_sponsor":0},{"start_s":1294.76,"end_s":1299.799,"text":"what this is weird I only ordered one PC","speaker":null,"is_sponsor":0},{"start_s":1298.679,"end_s":1304.96,"text":"this one's pregnant interesting this is not the","speaker":null,"is_sponsor":0},{"start_s":1303.0,"end_s":1310.799,"text":"smartest use of these expanding foam bags that I have ever seen this is just","speaker":null,"is_sponsor":0},{"start_s":1307.72,"end_s":1312.679,"text":"to take their inner box which is under","speaker":null,"is_sponsor":0},{"start_s":1310.799,"end_s":1316.08,"text":"sized compared to their outer box and fill in a small Gap here they could have","speaker":null,"is_sponsor":0},{"start_s":1314.4,"end_s":1319.48,"text":"put anything in there with how much these cost they could have put main gear","speaker":null,"is_sponsor":0},{"start_s":1317.799,"end_s":1324.559,"text":"t-shirts in there just like put a couple rolled up t-shirts in there with that","speaker":null,"is_sponsor":0},{"start_s":1321.52,"end_s":1327.52,"text":"said double boxing is a 100% valid did","speaker":null,"is_sponsor":0},{"start_s":1324.559,"end_s":1332.2,"text":"they put more of these in here what the heck you guys I mean that's why it","speaker":null,"is_sponsor":0},{"start_s":1329.96,"end_s":1338.2,"text":"expanded so much it was blowing up my box here what a weird Strat they also","speaker":null,"is_sponsor":0},{"start_s":1335.32,"end_s":1341.799,"text":"didn't have to take so long 16 days which probably would have been a pretty","speaker":null,"is_sponsor":0},{"start_s":1340.2,"end_s":1346.48,"text":"decent showing in some of our previous secret shoppers but is the slowest we've","speaker":null,"is_sponsor":0},{"start_s":1343.96,"end_s":1353.08,"text":"seen so far you're not going to believe this more how many what these flipping","speaker":null,"is_sponsor":0},{"start_s":1349.44,"end_s":1355.44,"text":"pegs did they use okay main gear has a","speaker":null,"is_sponsor":0},{"start_s":1353.08,"end_s":1359.84,"text":"philosophy I know this because we've talked about them before they don't","speaker":null,"is_sponsor":0},{"start_s":1357.4,"end_s":1365.08,"text":"believe in using software RGB control so they still use old school remotes and","speaker":null,"is_sponsor":0},{"start_s":1362.36,"end_s":1368.12,"text":"they're not entirely wrong because it does cost you a little bit of","speaker":null,"is_sponsor":0},{"start_s":1366.48,"end_s":1374.679,"text":"performance to run software to control your RGB say what you will about the","speaker":null,"is_sponsor":0},{"start_s":1370.96,"end_s":1376.12,"text":"wastefulness of it there was no way that","speaker":null,"is_sponsor":0},{"start_s":1374.679,"end_s":1382.44,"text":"this system was going to cross the continent in more than one piece","speaker":null,"is_sponsor":0},{"start_s":1380.24,"end_s":1390.32,"text":"also a company that has clearly learned some lessons over the years oh my","speaker":null,"is_sponsor":0},{"start_s":1387.919,"end_s":1394.2,"text":"gosh I'm pretty familiar with this case I think we've actually unboxed something","speaker":null,"is_sponsor":0},{"start_s":1392.36,"end_s":1399.96,"text":"at least similar on ShortCircuit before I think this yeah is replaceable so","speaker":null,"is_sponsor":1},{"start_s":1397.039,"end_s":1405.0,"text":"that's cool power reset headphone jack type c nice to see couple type A and","speaker":null,"is_sponsor":0},{"start_s":1403.44,"end_s":1409.559,"text":"then of course main gear is using a custom motherboard pretty good I/O","speaker":null,"is_sponsor":0},{"start_s":1406.88,"end_s":1416.32,"text":"overall on this board decent cooler nice looking standard matx board","speaker":null,"is_sponsor":0},{"start_s":1413.76,"end_s":1420.44,"text":"so a little bit less expansion but given how many ATX boards don't even have all","speaker":null,"is_sponsor":0},{"start_s":1418.32,"end_s":1425.96,"text":"the slots anymore it's not as bad as you might think there is not a lot to say","speaker":null,"is_sponsor":0},{"start_s":1423.36,"end_s":1430.44,"text":"about this that's a computer all right good Cable Management I give it an a the","speaker":null,"is_sponsor":0},{"start_s":1428.559,"end_s":1436.159,"text":"problem though is not what it looks like this looks great the problem is the","speaker":null,"is_sponsor":0},{"start_s":1433.08,"end_s":1438.08,"text":"specs at $12.99 they're only about $200","speaker":null,"is_sponsor":0},{"start_s":1436.159,"end_s":1444.679,"text":"more than our PC part picker comparison system but something about this configuration","speaker":null,"is_sponsor":0},{"start_s":1441.72,"end_s":1449.159,"text":"just looks very uncompetitive they've got one of the weakest processors","speaker":null,"is_sponsor":0},{"start_s":1447.0,"end_s":1454.919,"text":"they've got a good GPU compared to the rest but not the best one half as much","speaker":null,"is_sponsor":0},{"start_s":1452.0,"end_s":1458.96,"text":"storage as the lowest other competitor I can't put my finger on it it just feels","speaker":null,"is_sponsor":0},{"start_s":1456.48,"end_s":1462.919,"text":"like it's not really configured for best value of course feelings aren't going to","speaker":null,"is_sponsor":0},{"start_s":1460.72,"end_s":1467.6,"text":"enter into part four where we actually drag graas these things now it's time","speaker":null,"is_sponsor":0},{"start_s":1465.0,"end_s":1471.88,"text":"for NZXT and I forgot to talk about shipping price for the gear","speaker":null,"is_sponsor":0},{"start_s":1469.679,"end_s":1474.84,"text":"$158 that actually kind of makes sense given that they're on the Eastern","speaker":null,"is_sponsor":0},{"start_s":1472.76,"end_s":1480.88,"text":"Seaboard and we are way over on the west coast as for NZXT","speaker":null,"is_sponsor":0},{"start_s":1478.159,"end_s":1484.6,"text":"$23 that does not make a ton of sense these guys are down in Cali the good","speaker":null,"is_sponsor":0},{"start_s":1482.88,"end_s":1488.6,"text":"news is being closer made them a little bit faster took only 7 days from","speaker":null,"is_sponsor":0},{"start_s":1487.08,"end_s":1492.0,"text":"ordering to receiving it this isn't my least favorite packing material that","speaker":null,"is_sponsor":0},{"start_s":1490.24,"end_s":1495.44,"text":"goes to peanuts they're useless in an environmental disaster but these aren't","speaker":null,"is_sponsor":0},{"start_s":1493.84,"end_s":1499.24,"text":"my favorite either even if they are the better variant that has a bridge between","speaker":null,"is_sponsor":0},{"start_s":1497.159,"end_s":1504.679,"text":"the bubbles so they're really hard to pop double boxed that's a good approach","speaker":null,"is_sponsor":0},{"start_s":1502.32,"end_s":1510.2,"text":"when you're just going to use the case box to ship a completed system hey I","speaker":null,"is_sponsor":0},{"start_s":1507.279,"end_s":1514.0,"text":"like this live chat phone number love that put the support number","speaker":null,"is_sponsor":0},{"start_s":1512.6,"end_s":1518.159,"text":"right on there they definitely get some points for that what they won't be","speaker":null,"is_sponsor":0},{"start_s":1515.799,"end_s":1524.559,"text":"getting any points for is this the crappiest of foam Types on the inside of","speaker":null,"is_sponsor":0},{"start_s":1521.0,"end_s":1524.559,"text":"this case box","speaker":null,"is_sponsor":0},{"start_s":1528.52,"end_s":1534.559,"text":"there it goes it'll only take that once they need","speaker":null,"is_sponsor":0},{"start_s":1532.88,"end_s":1540.6,"text":"that outer box to make this thing survive front AO pretty okay usba USBC","speaker":null,"is_sponsor":0},{"start_s":1538.12,"end_s":1547.799,"text":"headphone microphone Jack around the rear pretty basic IO or that four USB 2s","speaker":null,"is_sponsor":0},{"start_s":1545.72,"end_s":1553.0,"text":"couple more USB 3s at least they've got uh two display outputs wow nice well","speaker":null,"is_sponsor":0},{"start_s":1550.919,"end_s":1557.72,"text":"ventilated front panel with no fans in it hey and my old friend makes another","speaker":null,"is_sponsor":0},{"start_s":1555.44,"end_s":1561.559,"text":"appearance for how much we paid and how big did gpus have been in some of the","speaker":null,"is_sponsor":0},{"start_s":1559.679,"end_s":1567.039,"text":"other systems I don't know if I'm that impressed by this one fullsize ATX","speaker":null,"is_sponsor":0},{"start_s":1563.799,"end_s":1570.48,"text":"motherboard though decent 120 mm Tower","speaker":null,"is_sponsor":0},{"start_s":1567.039,"end_s":1573.72,"text":"cooler only a single 120 mil exhaust oh","speaker":null,"is_sponsor":0},{"start_s":1570.48,"end_s":1576.72,"text":"that's not quite true there's a 120","speaker":null,"is_sponsor":0},{"start_s":1573.72,"end_s":1579.52,"text":"mm it's fine everything's fine there's a","speaker":null,"is_sponsor":0},{"start_s":1576.72,"end_s":1584.12,"text":"100 oh it's mostly fine there's a 120 mm intake in the bottom it's angled up","speaker":null,"is_sponsor":0},{"start_s":1582.12,"end_s":1588.84,"text":"toward the GPU that is a very smart placement for that I'm just going to put","speaker":null,"is_sponsor":0},{"start_s":1585.52,"end_s":1592.919,"text":"this back on wait we paid 4","speaker":null,"is_sponsor":0},{"start_s":1588.84,"end_s":1595.159,"text":"176 for this plus shipping $200 worth of","speaker":null,"is_sponsor":0},{"start_s":1592.919,"end_s":1599.76,"text":"shipping and 46 of RAM is also going to be less uh stable to probably won't run","speaker":null,"is_sponsor":0},{"start_s":1598.08,"end_s":1604.6,"text":"into problems but you never know this is not fast enough to run into problems","speaker":null,"is_sponsor":0},{"start_s":1601.24,"end_s":1609.52,"text":"this is ddr4 3200 oh","speaker":null,"is_sponsor":0},{"start_s":1604.6,"end_s":1611.2,"text":"Jee okay yeah NZXT I I I I don't think","speaker":null,"is_sponsor":0},{"start_s":1609.52,"end_s":1615.48,"text":"this is going to go very well it's a 12 600k at least you can take matters into","speaker":null,"is_sponsor":0},{"start_s":1613.36,"end_s":1618.36,"text":"your own hands and overclock it a little they're definitely on the higher end for","speaker":null,"is_sponsor":0},{"start_s":1616.88,"end_s":1624.12,"text":"the margins that they're taking and I really question some of their configuration choices here but maybe","speaker":null,"is_sponsor":0},{"start_s":1621.32,"end_s":1628.679,"text":"they know something I don't that 12600 K is going to Turbo so much better that it","speaker":null,"is_sponsor":0},{"start_s":1626.6,"end_s":1633.36,"text":"it'll make up for being 12th gen it's interesting to me that Wi-Fi is now just","speaker":null,"is_sponsor":0},{"start_s":1631.159,"end_s":1638.2,"text":"standard in this price range even the last time we did this wi-fi was a o a","speaker":null,"is_sponsor":0},{"start_s":1636.2,"end_s":1641.799,"text":"surprise bonus or like a weird thing the tier ones did I don't know if you guys","speaker":null,"is_sponsor":0},{"start_s":1640.24,"end_s":1646.08,"text":"have noticed by the way but in addition to our uh Haze we've been adding for","speaker":null,"is_sponsor":1},{"start_s":1644.159,"end_s":1649.799,"text":"Ambiance we've had these cute little product placements from ug green just","speaker":null,"is_sponsor":1},{"start_s":1647.48,"end_s":1656.159,"text":"kind of chilling over here this is a 300 Gan PD USB charger this thing is","speaker":null,"is_sponsor":1},{"start_s":1653.24,"end_s":1660.039,"text":"absolutely flipping ridiculous or if you're not into that actually got some","speaker":null,"is_sponsor":1},{"start_s":1658.08,"end_s":1663.36,"text":"really cute little ones as well it's amazing how small and efficient these","speaker":null,"is_sponsor":1},{"start_s":1661.799,"end_s":1667.919,"text":"Chargers are with you green scan technology you guys can check that out down below which of course you knew","speaker":null,"is_sponsor":1},{"start_s":1666.399,"end_s":1671.48,"text":"because you heard what I said earlier and you're going to hear it again after","speaker":null,"is_sponsor":1},{"start_s":1669.399,"end_s":1677.799,"text":"I'm done going through yeah we saved the best for last star Forge 7 days from","speaker":null,"is_sponsor":1},{"start_s":1674.76,"end_s":1680.96,"text":"order to a delivery that's good $300 for","speaker":null,"is_sponsor":0},{"start_s":1677.799,"end_s":1683.6,"text":"shipping is that in US ah while our","speaker":null,"is_sponsor":0},{"start_s":1680.96,"end_s":1688.24,"text":"invoice said $300 for shipping in their check out you can see the shipping cost","speaker":null,"is_sponsor":0},{"start_s":1685.48,"end_s":1691.399,"text":"should be $99 and the rest is import duties and taxes that they're charging","speaker":null,"is_sponsor":0},{"start_s":1689.919,"end_s":1696.24,"text":"up front so you don't get a surprise bill when the career drops off your PC","speaker":null,"is_sponsor":0},{"start_s":1693.679,"end_s":1701.32,"text":"and in our case it was so high because of a software bug that charged us double","speaker":null,"is_sponsor":0},{"start_s":1698.48,"end_s":1706.6,"text":"the tax which they did refund a few days later quality box I mean what is a","speaker":null,"is_sponsor":0},{"start_s":1704.279,"end_s":1712.32,"text":"computer if not just a box that costs hundreds of dollars anyway","speaker":null,"is_sponsor":0},{"start_s":1709.12,"end_s":1714.32,"text":"This Is Not Great packing this is the","speaker":null,"is_sponsor":0},{"start_s":1712.32,"end_s":1718.48,"text":"crappy poppable kind of Bubbles and you can actually see some of them are popped","speaker":null,"is_sponsor":0},{"start_s":1716.559,"end_s":1724.0,"text":"already you can see this entire row is popped which means it took some kind of","speaker":null,"is_sponsor":0},{"start_s":1720.24,"end_s":1726.48,"text":"impact at some point this is a great box","speaker":null,"is_sponsor":0},{"start_s":1724.0,"end_s":1731.679,"text":"but this is bad foam they might have gotten away with one here I don't see","speaker":null,"is_sponsor":0},{"start_s":1729.08,"end_s":1736.799,"text":"any obvious damage one of the places you want to check because case manufacturers","speaker":null,"is_sponsor":0},{"start_s":1735.039,"end_s":1741.279,"text":"They Don't Really account for this see that that's the thickness there that's","speaker":null,"is_sponsor":0},{"start_s":1739.679,"end_s":1745.08,"text":"the thickness where your thumb screw is so that's a weak point you tend to end","speaker":null,"is_sponsor":0},{"start_s":1742.799,"end_s":1749.519,"text":"up with the back panels kind of bashed in and stuff like that it really does","speaker":null,"is_sponsor":0},{"start_s":1747.64,"end_s":1754.36,"text":"look like they got away with one here I still don't like it but if it's stupid","speaker":null,"is_sponsor":0},{"start_s":1752.44,"end_s":1757.559,"text":"and it works it's not stupid I guess not much in the way of accessories Wi-Fi","speaker":null,"is_sponsor":0},{"start_s":1755.76,"end_s":1760.799,"text":"antennas power cord pretty much what we saw with everyone else though I do","speaker":null,"is_sponsor":0},{"start_s":1758.799,"end_s":1765.76,"text":"appreciate the inclusion of the rest of my modular cables they're using modular","speaker":null,"is_sponsor":0},{"start_s":1763.36,"end_s":1771.08,"text":"power supplies at this price point not something that I would probably have","speaker":null,"is_sponsor":0},{"start_s":1767.24,"end_s":1774.08,"text":"done but it's a bold move two USB's","speaker":null,"is_sponsor":0},{"start_s":1771.08,"end_s":1777.24,"text":"front panel audio power oh an LED button","speaker":null,"is_sponsor":0},{"start_s":1774.08,"end_s":1782.08,"text":"adequate front ventilation probably rear","speaker":null,"is_sponsor":0},{"start_s":1777.24,"end_s":1784.0,"text":"iio looks decent solid even did I just","speaker":null,"is_sponsor":0},{"start_s":1782.08,"end_s":1791.24,"text":"hear something what did we lose oh no that's","speaker":null,"is_sponsor":0},{"start_s":1787.399,"end_s":1793.44,"text":"a PCIe lock that's a bad sign they put","speaker":null,"is_sponsor":0},{"start_s":1791.24,"end_s":1797.76,"text":"so much internal foam yeah it's it's not about that it's about hard stops and","speaker":null,"is_sponsor":0},{"start_s":1795.799,"end_s":1802.519,"text":"sudden drops you know you can't account for that by just putting foam inside you","speaker":null,"is_sponsor":0},{"start_s":1800.08,"end_s":1806.0,"text":"have to have an outside I mean you ever tried to do one of those egg drop","speaker":null,"is_sponsor":0},{"start_s":1803.72,"end_s":1808.84,"text":"challenges in high school right okay try putting all the packing material on the","speaker":null,"is_sponsor":0},{"start_s":1807.48,"end_s":1815.0,"text":"inside of the egg I mean they did at least use lots of","speaker":null,"is_sponsor":0},{"start_s":1811.44,"end_s":1816.919,"text":"this stuff wow there this is not only a","speaker":null,"is_sponsor":0},{"start_s":1815.0,"end_s":1821.559,"text":"modular power supply but they're even using individually sleeved cables they","speaker":null,"is_sponsor":0},{"start_s":1818.84,"end_s":1824.48,"text":"are they're going for looks points here one thing that we forgot to include in","speaker":null,"is_sponsor":0},{"start_s":1822.799,"end_s":1828.36,"text":"our pricing is they've got cable mod cables they have some nice sleeved","speaker":null,"is_sponsor":0},{"start_s":1825.919,"end_s":1835.08,"text":"cables and that's like what $100 or so personally at this price","speaker":null,"is_sponsor":0},{"start_s":1831.64,"end_s":1837.76,"text":"point this been shot I would not be","speaker":null,"is_sponsor":0},{"start_s":1835.08,"end_s":1843.159,"text":"spending my money or my customer's money on cable mod cables I know it makes for","speaker":null,"is_sponsor":0},{"start_s":1839.88,"end_s":1846.799,"text":"nice photos but I just don't think it's","speaker":null,"is_sponsor":0},{"start_s":1843.159,"end_s":1851.48,"text":"justifiable our first AMD card a radon","speaker":null,"is_sponsor":0},{"start_s":1846.799,"end_s":1854.559,"text":"RX 6750 XT that's a solid GPU this could","speaker":null,"is_sponsor":0},{"start_s":1851.48,"end_s":1856.639,"text":"be a contender decent looking cooler got","speaker":null,"is_sponsor":0},{"start_s":1854.559,"end_s":1860.679,"text":"some of their cute branding on here little replaceable facial piece uh","speaker":null,"is_sponsor":0},{"start_s":1858.799,"end_s":1867.96,"text":"they've done away with the giant penis rocket here at least at this price tier","speaker":null,"is_sponsor":0},{"start_s":1864.48,"end_s":1870.32,"text":"$33.49 for the Horizon 2 Prime by","speaker":null,"is_sponsor":0},{"start_s":1867.96,"end_s":1875.32,"text":"comparison even if we did shell out for a couple of cable mod extensions we'd be","speaker":null,"is_sponsor":0},{"start_s":1872.679,"end_s":1879.799,"text":"paying about $ $250 less so they're right in line with","speaker":null,"is_sponsor":0},{"start_s":1877.96,"end_s":1885.519,"text":"some of our other systems we're just going to have to see if a 12th gen Core","speaker":null,"is_sponsor":0},{"start_s":1882.639,"end_s":1889.88,"text":"i5 and their AMD graphics card combo pans out for them it looks great I can","speaker":null,"is_sponsor":0},{"start_s":1888.399,"end_s":1895.799,"text":"see how if I didn't really know anything about specs and I looked at all these gaming systems and was like yeah that","speaker":null,"is_sponsor":0},{"start_s":1893.6,"end_s":1899.799,"text":"one that one looks cool this could be very appealing but I don't know how","speaker":null,"is_sponsor":0},{"start_s":1898.039,"end_s":1906.12,"text":"competitive it's going to be right is it even going to work okay what","speaker":null,"is_sponsor":0},{"start_s":1902.919,"end_s":1908.6,"text":"what happened oh wow the GPU is out it's","speaker":null,"is_sponsor":0},{"start_s":1906.12,"end_s":1912.96,"text":"out star Forge managed to ship me a nonfunctional system again I mean I","speaker":null,"is_sponsor":0},{"start_s":1911.279,"end_s":1917.519,"text":"don't know for sure that the other ones work we haven't powered any of these on","speaker":null,"is_sponsor":0},{"start_s":1914.6,"end_s":1920.639,"text":"yet but this one definitely will not poke","speaker":null,"is_sponsor":0},{"start_s":1918.36,"end_s":1923.6,"text":"for the Integrity of our investigation here we have to try to power this thing","speaker":null,"is_sponsor":0},{"start_s":1922.24,"end_s":1928.72,"text":"up as is but I'm worried we're going to blow that motherboard or that","speaker":null,"is_sponsor":0},{"start_s":1925.639,"end_s":1929.919,"text":"GPU this hold on I hear it's not I hear","speaker":null,"is_sponsor":0},{"start_s":1928.72,"end_s":1936.559,"text":"something else rattling around him there so I want to yeah we're not quite done","speaker":null,"is_sponsor":0},{"start_s":1932.279,"end_s":1938.399,"text":"here oh yeah y this missing oh yeah one","speaker":null,"is_sponsor":0},{"start_s":1936.559,"end_s":1943.88,"text":"of the motherboard screws came out you would be amazed what vibration can do","speaker":null,"is_sponsor":0},{"start_s":1941.96,"end_s":1947.279,"text":"it's also what looks like some dead skin cells or something on the back of the","speaker":null,"is_sponsor":0},{"start_s":1945.08,"end_s":1950.24,"text":"GPU oh it's probably from the uh the phone things","speaker":null,"is_sponsor":0},{"start_s":1948.36,"end_s":1953.6,"text":"okay you know what else there is there's a segue to our sponsor are you still","speaker":null,"is_sponsor":0},{"start_s":1952.399,"end_s":1957.08,"text":"watching and haven't picked up a gan charger yet look no further than ug","speaker":null,"is_sponsor":1},{"start_s":1955.399,"end_s":1960.679,"text":"green for whatever you might need whether you want to charge a phone a","speaker":null,"is_sponsor":1},{"start_s":1958.559,"end_s":1965.08,"text":"laptop a handheld or just other random accessories just about everything these","speaker":null,"is_sponsor":1},{"start_s":1962.6,"end_s":1970.76,"text":"days is charged via USBC and ug Green's nexe 300 W Gan charger can charge them","speaker":null,"is_sponsor":1},{"start_s":1967.88,"end_s":1974.6,"text":"all at the same time and if you still have an older device that charges via","speaker":null,"is_sponsor":1},{"start_s":1972.32,"end_s":1977.84,"text":"usba well you're in luck because it does that too pick one up by following the","speaker":null,"is_sponsor":1},{"start_s":1976.399,"end_s":1982.84,"text":"link in the video description down below hello thanks again ug green for sponsoring secret shopper I guess the","speaker":null,"is_sponsor":1},{"start_s":1981.24,"end_s":1986.639,"text":"Silver Lining is we don't have to make up a reason to contact star forge's tech","speaker":null,"is_sponsor":0},{"start_s":1984.72,"end_s":1990.48,"text":"support for the next part of this video where Shay is going to be contacting all","speaker":null,"is_sponsor":0},{"start_s":1988.519,"end_s":1994.0,"text":"of these system integrators with some kind of issue whether it's a real one","speaker":null,"is_sponsor":0},{"start_s":1992.039,"end_s":1998.32,"text":"that we actually encountered or whether it's a small one that could conceivably","speaker":null,"is_sponsor":0},{"start_s":1996.32,"end_s":2002.32,"text":"happen like uh us just you know loosening a RAM stick a little bit all","speaker":null,"is_sponsor":0},{"start_s":2000.2,"end_s":2006.44,"text":"they have to do is walk shade through it and we'll be gauging them on response","speaker":null,"is_sponsor":0},{"start_s":2003.799,"end_s":2010.88,"text":"time as well as thoroughness I'll see you guys there if you enjoyed this video","speaker":null,"is_sponsor":0},{"start_s":2008.24,"end_s":2015.519,"text":"go check out part one or go check out previous secret shoppers it seems like","speaker":null,"is_sponsor":1},{"start_s":2013.559,"end_s":2020.159,"text":"it should be just boring dry content about computers but there ends up being","speaker":null,"is_sponsor":0},{"start_s":2017.2,"end_s":2020.159,"text":"a lot of drama","speaker":null,"is_sponsor":0}],"full_text":"welcome back guys to secret shopper 3 this is part two where all of our systems have arrived and we're going to be looking at which PC Builder gets you the best value for your $1,500 but this time there's a bit of an extra twist because we'll be evaluating not just the parts list but also the cost and quality of the shipping materials included by each of our Builders we are located in Canada so your mileage may vary but it wasn't very competitive not everyone can have international shipping figured out like our sponsor for secret shopper ug green ug Green's nexe 300 W Gan charger is an absolute monster and it can charge up to five devices at the same time including two laptops that is absolutely wild weird voltage requirements no problem their PD 3.1 charging protocol means that no matter what your device needs it'll charge quickly and safely with their built-in smart thermal guard system taking $6,000 temperature readings each minute you can trust that nothing will overheat overcharge or Get Zapped by excess current so check out the link in the description to get yours today thanks you green enough chitchat though it's time to crack these boxes open so we can crack this case PC case first up my old friend Mr Dell or as I call him Michael no unnecessary warranties or financing this time around although wait a second accidental damage service one year on on-site inhome service after remote diagnosis one year did they include a warranty again it says it has an on-site warranty but is that included with the price like with their service is there a way to unincluded it because if there is then it's not included making matters more complicated I just looked up this desktop and in the time since we ordered it which has only been about 2 weeks it is no longer available so I can't even check looking at a more upto-date machine one year of on-site service is standard for Dell so that's something to factor into the overall value also the shipping time from our order to it arriving on our doorstep was just 8 days not too bad let's see how they did on the packing materials and I'll be opening this with my retro Edition LTT screwdriver rather than a knife because I don't have a knife handy right out of the gate I wish it was a phone number but I like the quick link to support in case you need help and I really like the environmentally friendly cardboard packaging which yields to foam packaging for the tower itself though I do understand why that is this kind of stiff closed cell foam is extremely resilient to multiple drops whereas if you're using cardboard it might take one hit but the second is going to be a lot tougher yep you got a Dell dude I'm a little confused though how do we end up with an XPS I thought we talked about an alien wear with them it's an XPS 8950 did I space on that no I don't think so I mean un intended uh it's still look it's a gaming computer it's got a 3060 TI yeah I just it's got got it's got a 460 W power supply technically that's within spec does have killer networking though yeah it does maybe it was on promo that that must be it okay this is on sale hopefully it was a really good deal then let's get these peels removed since for performance testing we're going to need all the grills fully opened yep that looks like a 460 W power supply we need a little bit think the funny thing about Dell is they could easily have a full height ATX power supply in here they just have extra space at the top I don't know maybe it's not extra space we'll have a look at that first let's have a look at IO three USB's USBC headphone microphone and SD card slot and a DVD drive that Dell points out can write to DVD and CD single 120 mil cooling fan networking bit more USB 3 Audio and a single DisplayPort out I mean I guess we have a GPU that has three display ports and an HDMI so it's not the end of the world but not everyone configures a system with a GPU okay that's nice tool of side panel nice little instructions for how to take out the graphics card take out the power supply actually really like that and peeking our head inside just about the Pinterest setup that you can have while still being a decent gaming box look at this cooler it's like my kids cooler except my kids use their pool as a cooler I do like to see an included intake fan at least that's not a given on a system like this so you got an exhaust and an intake fan so at least your 3060 DTI shouldn't overheat I also do really like this kind of retention mechanism like you'll see on OEM systems this thing is not going anywhere in shipping so when we contact them for tech support we will almost certainly have to make up some kind of problem that we have so much of this machine smacks of extra engineering not over engineering but unnecessary engineering this motherboard for example is the same one that we saw in the all Alienware setup and I said it was pretty cool and what's cool about it is it is dead simple for us assembly technicians because all the front iio is pre-attached to the motherboard and it just lines up with the front of the case no cables but what sucks about it is it's completely proprietary unless you've got one of these Dell cases you ain't getting this motherboard in place so the work they put into that had a benefit but it's to Dell's ability to scale their production not to the actual user of the system and the same goes for Dell's proprietary power connectors rather than a 24 pin they've got this weird 8 Pin and then rather than an8 pin for the CP you they use two separated four pins why overall cable management is at least a B+ though with a clear path for cold air to enter this Grill in the front and be exhausted from the back and that power supply is not as rinky dinky as it looked on the outside actually goes all the way across to here I mean it's still 460 wat cylind aside from the motherboard and power supply expansion options are okay standard CPU socket support for up to 64 gigs of ddr5 memory with two free slots a free m.2 replaceable Wi-Fi and two PCIe by four slots if you want to add a couple of expansion cards oh and an extra Bay for a 3 and 1 half inch hard drive of course all of that would be true of a custom PC as well so let's see if Dell can make up for their proprietary vness in order to compare to a PC part picker list we did have to make some substitutions we couldn't find RAM that slow for example we also ended up with a slightly better power supply in case honestly speaking and ooh really is that right 1124394 Mouse were around $150 how does that compare to our oh Dell's charging about $250 to assemble and warranty this thing but Dell also had the cheapest shipping out of all six of our system integrators at 0 so there's some subsidization going on there I think this is going to be a tough one when we get to Performance good luck Dell I'm really excited about this one we've tried to include cyber power before but they got disqualified for not being willing to advise our novice user on what system to get this time around however they did quite frankly a pretty bang up job so let's see exactly what they sent us packing materials definitely a downgrade from Dell and that's before I even look at the foam there are very different grades of cardboard and while this is a dual corrugated one it's using a much cheaper material compared to what we saw from Dell with that said you can make up for a lot of deficiencies in cardboard quality with really good foam and that's something that cyber power appears to have done a good job of here this is an extremely highquality closed cell foone and not the sort of thing that you would expect to see when system integrators are just putting the finished system inside the box that the case came in because a case box is typically rated for the weight of the case not the weight of the case plus a whole bunch of PC stuff so this appears to be custom it doesn't really matter as far as I can tell everything on the packing list does match our order confirmation but it's not obvious like the model is C Series cs450 but that's not anywhere in our confirmation even without paying for Rush delivery though they managed to get the system to our doorstep in 8 Days the same as Dell and as far as I can tell from the packing list they're using pretty much quality custom parts from brands that I know and trust oh something come off it oh hello yeah I think this system might have been dropped near the front cuz we got a bit of damage and a bit of a crack here and then this piece broke off right here that's courriers for you the good news for cyber power is it's just a piece of the Front plastic bezel which is something you could reasonably expect the user to service themselves but based on what I know about margins in the PC industry by the time they ship me a new one of these and walk me through putting it on they're probably not making much on this so it's still a costly mistake for them uh oh hello left one of my friends behind that got quite dropped at some point that's what better cardboard will do for you it acts as a protective shell around the cushiony white foam that keeps the yolk safe you know this is nice love to see this you won't generally see someone who's trying to cheap out on packing materials use these uh this thing's not that easy to remove though they're these formfitting bags uh you you break the things inside and then they they grow and they fill in all the gaps but sometimes they can be a little tough to remove also I couldn't help noticing cyber power you guys don't have a warning over the power supply to prevent anyone from plugging in power and turning this thing on while this is in place that's a rookie error never assume that something is so obvious a customer would never do it this is an interesting Strat my gaming mouse is just chilling inside the case um good news is it didn't scuff anything up too badly but this is not something I would recommend either oh no cyber power how much is RAM right now you guys why would you do a single 16 gig stick it's not like I configured a you know basic 8 gig system and you're worried about my future expansion but it's ddr5 right yeah it's DDR it's like the fake dual Channel not dual channel it's better than a single ddr4 Channel but I don't like to see that I don't like to see a single stick in a $1,425 system no I don't want to see that I still like it better than than the Dell better processor all SSD storage instead of an SSD and a hard drive liquid cooler and count them five 120 mm cooling fans but that's just an unnecessary poop stain when RAM is so cheap right now just get another module overall I have no complaints about the build quality the cable Management's great 600 W 80 plus gold power supply that gives us a little bit of room to grow if we ever want to swap out this RTX 4060 and in terms of the value by the time we factor in some extra you know RGB fans and stuff like that I mean they're charging just over $100 for assembly and a year of warranty on this that is very reasonable it's important to note though that that price is not quite Apples to Apples with Dell because they charged us $100 for shipping so they're clearly not subsidizing their shipping with the cost of the system wait my hopes just got a little lower I was so quick to rip off this damaged front panel I didn't really look at how little room there is for air intake there's nothing there it all comes from the top what is this HP on the other hand did subsidized their shipping we paid $0 for shipping but oh this is the one we got the $200 friends and neighbors discount on so what's 1,800 Canadian workout to 1338 well shy of our $1,500 budget and look at this full recyclable packaging I love to see that if if you care about environmentally friendly shipping just wait till you hear what today's sponsor ug green has to say not only is their 300 W Gan charger incredibly efficient no matter what you need to juice up but they say they've reduced carbon emissions in these products by up to 30% and they're aiming to remove an estimated 2 gatons of CO2 by 2050 you can find the links to more information about that as well as some of their other products like their highspeed 65 W charger in the video description down below thanks again ug green decent box better than cyber power not as good as Dell but this this is nice I like this so it's stores flat in the warehouse it just folds up here if it gets the crap kicked out of it it's not see it's like I said before a foam's not going to do that it's not going to break and then give like that but it looks like it made it here in one piece so can't argue with results point of clarification this plastic is ldp and reusable but not always recyclable so okay oh sorry this is interesting though as long as the Courier keeps it right side up they actually have extra reinforcement for the box down here oh wait that's not extra reinforcement you're supposed to get it out like this by taking out these and sliding off the top well it's out now we've got a couple type C's at the back not typically where I want to see those couple type A's couple more type A I see a radiator so there's definitely liquid cooling involved standard ATX power supply hey it turns out the tier ones can learn I actually kind of like the look of this system big glass side panel easy access to the front IO no type-c in the front HP what are you guys doing got all your type-c in the back that's weird they've also got an all glass front panel but with gaps so we should actually be able to get air in there and I like this one button easy access to the internals wow thank you NVIDIA for the 12 pin connector also thank you HP for putting a decent GPU in this thing with their price hold on what am I looking at here is this the flipping 30 this is the 370 TI that's right yeah they are going to kill it in performance as long as this CPU doesn't throttle like our previous hpo we've got hyperx memory in here ddr4 though and I'm not liking this wimpy a cooler oh wow that that tuing management oh that looks really good sorry I'm back on this cable again you can tell HP just gave up well there's no way to make this look decent so forget it it's I just noticed this is a completely nonproprietary motherboard too the power supply sure fine but this is just an ATX motherboard 24 pin connector 8 Pin power all the same ho pattern for the screws replaceable Wi-Fi it's matx in a fulls size ATX chassis so you're going to have a little bit less PCI expansion just 1x4 slot but oh that it's mostly blocked by these SATA ports here but it's pretty darn good two front fans one rear fan I think HP is going to do pretty well here yeah wow look at this Cable Management there 24 pin has this wrap on it that makes it lie nice and flat at the back kind of kind of like that and they've got an RGB controller in here do you have an RGB controller in your comparable system no I don't have an RGB controller interesting I mean we didn't know it was going to have this so that's not your fault but two hard drive Bays right there Cooler Master power supply they're just using custom like name brand components for this stuff there's a final test though there's a final test what about the front IO connector holy crap they're standard are you kidding me is HP going to win this thing they had the best customer service too okay we're fifth gen Rising they're going to be a little behind on CPU performance but I didn't order a CPU computer I ordered a gaming computer and damn it they shipped me a gaming computer the funny thing is it's not that they're not taking any margin they're taking at least hundred plus dollars for assembly and a year of warranty but it's just a smartly configured machine for gaming I do worry that our CPU is going to struggle a little bit with that single 12 mm fan but that'll be for Labs to test no way with the keyboard and mouse these guys are down to only taking a about a 100 bucks like 90 100 bucks profit on this not that I would use this keyboard and mouse but the value is there and what's nice is they didn't ship me a bilingual layout a lot of the time when you buy from a tier one in Canada you get a crappy stupid bilingual keyboard nope English keyboard for me thank you moving on to I by power good quality box yeah I'm into it what do you want I am willing to bet between this box and this foam that this thing arrived in one piece these guys clearly have been shipping systems for a while and they get it because it's one of those things that we could save $3 on every system until every 10 system cost you $50 in dealing with the customer complaining about their broken computer this is pretty cool your move sticker for use use video ports below for display again the cost of someone calling your support line is so much higher than the cost it takes to put this sticker on every system these guys know oh and they got the one on the power two instructing us to remove the foam I like this case um not 100% % sold on the ventilation this is pretty restrictive but how long did this take to get to us 7 Days these guys are right up there with HP for delivery time man everyone's been 7 to eight days you know what it is the PC industry is super slow right now I didn't think of that before like man how is everybody delivering everything so fast W uh let's take a look at the io pretty basic two USB power button headphone microphone Jack and and then around back you can tell this is obviously a custom motherboard 2 and 1/2 gig LAN USB 3 type-c lots of audio jacks built-in Wi-Fi more expanding foam packing material the way that they put it in is easier to remove but is not necessarily quite as protective to the GPU with that said they have really good outer packing materials and obviously our system arrived in one piece boy does this motherboard ever have a lot of vrms and a lot of places for mounting for cooling for them but no actual Cooling motherboard b760 Wi-Fi right but which one is it yeah it's full ATX we get more expansion which is nice to see we've also got not just our included 1 tab SSD we've got another m.2 slot for expansion four memory slots I think they've contracted one of the motherboard manufacturers to make a ever so slightly cost down version of their motherboard that just doesn't have cooling on the vrms I'm really not sure how I feel about that I mean as long as it doesn't you need it for the CPUs that they're putting in here and the configurations that they're shipping in it then I guess it's fine but oh no no here it is pro b760 DVC Wi-Fi by who yeah what is pro oh it's MSI according to every listing I found this is a $250 oh wait no this is oh it's oh okay that's Canadian pricing okay still $250 Canadian this is 180 that can't be yeah $180 motherboard but it doesn't have vrm no what it's probably fine as long as it's a product that MSI expect to run that way it's probably fine sorry I kind of broke the rules I'm not really supposed to be disassembling them I just really wanted to know what the heck this motherboard was there's lots of cooling otherwise though they've got three 120 Ms in the front one 120 mil in the back and this is the highest end power supply we've seen so far a 700 wat 80 plus gold though I haven't actually seen what model they're using yet okay I guess the other panel's coming off so much for the rules and it is the OEM of OEM power supplies not a marking on it that I can see what does stand out to me though is the ReUse of the twist ties that were probably included in the case packaging actually like it I like it as for Value they've got a 4060 TI in here but it's the 8 gig variant not the higher performing 16 gig variant and they maxed out our budget whereas everyone else has been a little bit under budget so far good processor though 13th gen but I do think that the HP with that 370 TI is going to give this a run for its money and my concern is probably valid given the nearly $250 difference between what we paid for this and what we would have paid on PC part picker compared to 100 150ish that we've seen on some of the other systems here's one difference though they offer a threeyear standard warranty but only one year on Parts three years on labor I mean what labor by the time it arrives in one piece I what this is weird I only ordered one PC this one's pregnant interesting this is not the smartest use of these expanding foam bags that I have ever seen this is just to take their inner box which is under sized compared to their outer box and fill in a small Gap here they could have put anything in there with how much these cost they could have put main gear t-shirts in there just like put a couple rolled up t-shirts in there with that said double boxing is a 100% valid did they put more of these in here what the heck you guys I mean that's why it expanded so much it was blowing up my box here what a weird Strat they also didn't have to take so long 16 days which probably would have been a pretty decent showing in some of our previous secret shoppers but is the slowest we've seen so far you're not going to believe this more how many what these flipping pegs did they use okay main gear has a philosophy I know this because we've talked about them before they don't believe in using software RGB control so they still use old school remotes and they're not entirely wrong because it does cost you a little bit of performance to run software to control your RGB say what you will about the wastefulness of it there was no way that this system was going to cross the continent in more than one piece also a company that has clearly learned some lessons over the years oh my gosh I'm pretty familiar with this case I think we've actually unboxed something at least similar on ShortCircuit before I think this yeah is replaceable so that's cool power reset headphone jack type c nice to see couple type A and then of course main gear is using a custom motherboard pretty good I/O overall on this board decent cooler nice looking standard matx board so a little bit less expansion but given how many ATX boards don't even have all the slots anymore it's not as bad as you might think there is not a lot to say about this that's a computer all right good Cable Management I give it an a the problem though is not what it looks like this looks great the problem is the specs at $12.99 they're only about $200 more than our PC part picker comparison system but something about this configuration just looks very uncompetitive they've got one of the weakest processors they've got a good GPU compared to the rest but not the best one half as much storage as the lowest other competitor I can't put my finger on it it just feels like it's not really configured for best value of course feelings aren't going to enter into part four where we actually drag graas these things now it's time for NZXT and I forgot to talk about shipping price for the gear $158 that actually kind of makes sense given that they're on the Eastern Seaboard and we are way over on the west coast as for NZXT $23 that does not make a ton of sense these guys are down in Cali the good news is being closer made them a little bit faster took only 7 days from ordering to receiving it this isn't my least favorite packing material that goes to peanuts they're useless in an environmental disaster but these aren't my favorite either even if they are the better variant that has a bridge between the bubbles so they're really hard to pop double boxed that's a good approach when you're just going to use the case box to ship a completed system hey I like this live chat phone number love that put the support number right on there they definitely get some points for that what they won't be getting any points for is this the crappiest of foam Types on the inside of this case box there it goes it'll only take that once they need that outer box to make this thing survive front AO pretty okay usba USBC headphone microphone Jack around the rear pretty basic IO or that four USB 2s couple more USB 3s at least they've got uh two display outputs wow nice well ventilated front panel with no fans in it hey and my old friend makes another appearance for how much we paid and how big did gpus have been in some of the other systems I don't know if I'm that impressed by this one fullsize ATX motherboard though decent 120 mm Tower cooler only a single 120 mil exhaust oh that's not quite true there's a 120 mm it's fine everything's fine there's a 100 oh it's mostly fine there's a 120 mm intake in the bottom it's angled up toward the GPU that is a very smart placement for that I'm just going to put this back on wait we paid 4 176 for this plus shipping $200 worth of shipping and 46 of RAM is also going to be less uh stable to probably won't run into problems but you never know this is not fast enough to run into problems this is ddr4 3200 oh Jee okay yeah NZXT I I I I don't think this is going to go very well it's a 12 600k at least you can take matters into your own hands and overclock it a little they're definitely on the higher end for the margins that they're taking and I really question some of their configuration choices here but maybe they know something I don't that 12600 K is going to Turbo so much better that it it'll make up for being 12th gen it's interesting to me that Wi-Fi is now just standard in this price range even the last time we did this wi-fi was a o a surprise bonus or like a weird thing the tier ones did I don't know if you guys have noticed by the way but in addition to our uh Haze we've been adding for Ambiance we've had these cute little product placements from ug green just kind of chilling over here this is a 300 Gan PD USB charger this thing is absolutely flipping ridiculous or if you're not into that actually got some really cute little ones as well it's amazing how small and efficient these Chargers are with you green scan technology you guys can check that out down below which of course you knew because you heard what I said earlier and you're going to hear it again after I'm done going through yeah we saved the best for last star Forge 7 days from order to a delivery that's good $300 for shipping is that in US ah while our invoice said $300 for shipping in their check out you can see the shipping cost should be $99 and the rest is import duties and taxes that they're charging up front so you don't get a surprise bill when the career drops off your PC and in our case it was so high because of a software bug that charged us double the tax which they did refund a few days later quality box I mean what is a computer if not just a box that costs hundreds of dollars anyway This Is Not Great packing this is the crappy poppable kind of Bubbles and you can actually see some of them are popped already you can see this entire row is popped which means it took some kind of impact at some point this is a great box but this is bad foam they might have gotten away with one here I don't see any obvious damage one of the places you want to check because case manufacturers They Don't Really account for this see that that's the thickness there that's the thickness where your thumb screw is so that's a weak point you tend to end up with the back panels kind of bashed in and stuff like that it really does look like they got away with one here I still don't like it but if it's stupid and it works it's not stupid I guess not much in the way of accessories Wi-Fi antennas power cord pretty much what we saw with everyone else though I do appreciate the inclusion of the rest of my modular cables they're using modular power supplies at this price point not something that I would probably have done but it's a bold move two USB's front panel audio power oh an LED button adequate front ventilation probably rear iio looks decent solid even did I just hear something what did we lose oh no that's a PCIe lock that's a bad sign they put so much internal foam yeah it's it's not about that it's about hard stops and sudden drops you know you can't account for that by just putting foam inside you have to have an outside I mean you ever tried to do one of those egg drop challenges in high school right okay try putting all the packing material on the inside of the egg I mean they did at least use lots of this stuff wow there this is not only a modular power supply but they're even using individually sleeved cables they are they're going for looks points here one thing that we forgot to include in our pricing is they've got cable mod cables they have some nice sleeved cables and that's like what $100 or so personally at this price point this been shot I would not be spending my money or my customer's money on cable mod cables I know it makes for nice photos but I just don't think it's justifiable our first AMD card a radon RX 6750 XT that's a solid GPU this could be a contender decent looking cooler got some of their cute branding on here little replaceable facial piece uh they've done away with the giant penis rocket here at least at this price tier $33.49 for the Horizon 2 Prime by comparison even if we did shell out for a couple of cable mod extensions we'd be paying about $ $250 less so they're right in line with some of our other systems we're just going to have to see if a 12th gen Core i5 and their AMD graphics card combo pans out for them it looks great I can see how if I didn't really know anything about specs and I looked at all these gaming systems and was like yeah that one that one looks cool this could be very appealing but I don't know how competitive it's going to be right is it even going to work okay what what happened oh wow the GPU is out it's out star Forge managed to ship me a nonfunctional system again I mean I don't know for sure that the other ones work we haven't powered any of these on yet but this one definitely will not poke for the Integrity of our investigation here we have to try to power this thing up as is but I'm worried we're going to blow that motherboard or that GPU this hold on I hear it's not I hear something else rattling around him there so I want to yeah we're not quite done here oh yeah y this missing oh yeah one of the motherboard screws came out you would be amazed what vibration can do it's also what looks like some dead skin cells or something on the back of the GPU oh it's probably from the uh the phone things okay you know what else there is there's a segue to our sponsor are you still watching and haven't picked up a gan charger yet look no further than ug green for whatever you might need whether you want to charge a phone a laptop a handheld or just other random accessories just about everything these days is charged via USBC and ug Green's nexe 300 W Gan charger can charge them all at the same time and if you still have an older device that charges via usba well you're in luck because it does that too pick one up by following the link in the video description down below hello thanks again ug green for sponsoring secret shopper I guess the Silver Lining is we don't have to make up a reason to contact star forge's tech support for the next part of this video where Shay is going to be contacting all of these system integrators with some kind of issue whether it's a real one that we actually encountered or whether it's a small one that could conceivably happen like uh us just you know loosening a RAM stick a little bit all they have to do is walk shade through it and we'll be gauging them on response time as well as thoroughness I'll see you guys there if you enjoyed this video go check out part one or go check out previous secret shoppers it seems like it should be just boring dry content about computers but there ends up being a lot of drama"}