welcome back to secret shopper where we go undercover to find who delivers the
best value gaming experience we're going to be having a look at just what arrived
in the mail we're going to unbox these systems and what an experience i'm
expecting that to be they came in everything from a cardboard box to a
wooden shipping crate we're going to crack them open and we're going to see
who delivered on their promises and who
fell short some of them didn't promise much not the
way dbrand our sponsor promises to make your phone look beautiful and stand up
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and sticker bomb check it out at lttstores.com that's LTT stores with an
s freaking trolls
dell once again was one of the least impressive of our pc builders
and probably the worst thing about it from a dell standpoint was that they
didn't even manage to send us to their gaming division alienware so dude
we really did just get a dell packing here i would say is a b at best
it's environmentally friendly but in terms of the protection for the
system i would call this
mediocre at best power cable
and then the really cheap keyboard and mouse that if it wasn't a gaming system
i'd say yeah sure this is fine this probably won't end up in an e-waste bin
but it'd be nice if they had kind of a step up then again maybe they do but
they forgot to sell us an alienware so
without asking dell went with a mid-tower case and from a cost
perspective that makes sense as you shrink components down they tend to get
more expensive and as you get bigger there tends to be just more raw material
involved so matx is a good middle ground
from a manufacturing standpoint this is
man there's almost nothing that i look at about this and i go
gaming though like on the back look at this weak cooling
80 millimeter fan when's the last time you saw an 80
millimeter fan like unironically in a brand new computer yeah what about the
power supply and what power supply standard is this
i have no idea graphics card we got
six usb ports on the back presumably
gigabit lan not even like the full complement of six audio jacks
what year is it so i think this is actually like the same computer that we
bought for like the go to best buy and spend a thousand dollars the same idea
but maybe a little bit more souped up because we spent some more money souped up you say yeah that does not look very
souped up to me sir but look at the outside it's so nice wow that cooler
that's better than i was expecting you know the cooler that's a three heat pipe
cooler with uh looks like it might need to be a 92 millimeter fan
actually the CPU cooler fan might be bigger than the case fan
doesn't look like it would be fun to get out of there to fix though and there's
almost no other cooling in this system there's
an air intake at the front and this power supply like why are they what is
that like flex it's 80 plus platinum though wow okay all right dell you know what
the system arrived in 12 days that's 12 days days not business days so i would
consider that to be a pretty reasonable amount of time and
oh my god why does it have a hard drive i actually kind of forgot what was in
this thing wait no that's a line item for the sticker
no yeah look make sure you get the right
one this is interesting remember that video we did recently on
the atx 12 volt only standard well dell
has already gone ahead and transitioned so this proprietary power supply here
isn't for no reason at all it's actually not using the traditional atx connector
so all we've got here is a 12 volt
six pin connector and then two more four
pin 12 volt connectors up here so the power supply only delivers 12 volt power
that's probably how they manage to hit 80 plus platinum yeah relatively
inexpensively what is this a gtx 1650 in
here 1660 ti sorry so that is quite a
bit better but not great for the price no one of the
things that we put together for each of the systems is a comparable system on pc
part picker there is some things that are actually better about this system
now you'll notice on the system we actually have a proper SSD oh that is
not a proper SSD that is dramless af
got it and for just 1165.98
with a 40 million rebate
that's rough not looking great yeah wow i'm actually surprised that the power
supply i expect is worse than the one in here
i went for a 500 watt gold okay all right so credit to dell for you know
moving to the new 12 volt only standard and credit to dell for the wiring in the
case super clean super clear and some of it
is even pre-run for things that you don't have installed out of the box like
these two and a half inch bays up here if you wanted to add some more solid state storage in the future just run
that across and the power cables are already run for you
no display yeah there's no display outputs i'm pretty sure this is a 10-700
k though so you could have output i think it's a kf
okay so the only reason i didn't do the kf is because pricing online was like
all over the place the kf is stupid if you're just buying the parts directly
because Intel doesn't really discount it compared to the one that does have
onboard graphics on the subject of upgradeability the main ones are the
drives graphics card the SSD right here it doesn't look like
there's a secondary m.2 slot anywhere on this board
and memory to dell's credit there's four slots on here so you could conceivably
upgrade to 64 gigs of RAM without actually throwing away the included
stick but this included stick is a bit of a
problem in a couple of ways number one one stick
no dual channel operation what are you guys doing and number two
this is ddr4 3200 megahertz memory but
because this system is using a cheaper b series chipset it's actually capped at
29.33 although i don't know who to thank for that more dell or Intel
this is weird my eight pin connector is just kind of
like jammed in here like it wasn't slid together properly it's a pretty easy fix
you just have to take the thing and like slide it on
properly it's just a really careless thing to not do in the first
place overall expectations for this thing pretty low i'm expecting it to be
quiet but not have great thermals and
not have great performance let's move on hp might not have much in terms of like
corporate sex appeal but what they did at least manage to do is direct us to
their omen brand of gaming desktops that
at least tries to have a little sex appeal credit to hp for their packing
they don't waste any material here but they still manage to have a nice thick
layer of this really soft and flexible
foam in between the system and the outer box
in terms of included accessories we've got a pretty basic package here so like
your quick start guide and power cable
is this the same keyboard look at the cable it's way nicer yeah i don't know
yeah it's fine it's a free add-on all right okay all right all right free
keyboard is this the same mouse no it's a
different mouse different mouse okay well cool it might be worse yeah feel
that click it was free it's like a free tv all
right all all right we are off to a much
better start already here ladies and gentlemen
oh whoa
is that tempered glass does that actually look like a regular computer
that's tempered glass whoa it's not even acrylic
bang pampered glass side panel to be clear i
wouldn't be as impressed if they were like a boutique system builder but like
it's like hp we're talking about here how long did it take to get here well
this one's a little interesting now like last time they canceled our order again
because we used google voice to call but this time they didn't tell us we didn't
get an email or a phone call or anything i don't think they told us last time either actually they they just canceled
it i was like ah everything's here except the hp one and i go online i had
to make an account to check the order and then it shows this cancel i'm like
what the heck so it turns out they're actually out of stock on this model and we had to buy it from best buy which
means we don't really have a good date for how fast it would have came but um
your mileage may vary yeah we've got two
front usb 3 ports front audio power button
i really like this case yeah you know it's not over the top or anything but
it's just pretty stylish black cables
yeah like i i'm liking it they use the stock cooler
thank you hp yeah like why reinvent the
wheel right one button for internal access pop that
tempered glass side panel off just like that dang
it looks like a standard atx power supply so big plus there
pretty uh mediocre rear i o so six usb
ports uh two of them are 10 gig and one's type c though so that's nice the
dell had type c on the front though which this didn't so
give or take there nothing special in terms of audio
Ethernet at least it has Ethernet i guess that's not saying much
oh really again with the single channel memory
what is this oh and it only has two slots hp what are
you doing you go you go and design a motherboard you go to all the effort to
design a motherboard with two memory slots and you'll only populate one of
them because it's hyperx though you gotta get the hyperx in there another
strike against hp is that they're using a last gen so a 9th gen Intel core i7
processor it's a 9700 i mean to be clear that's still fast CPU for gaming and
everything it's just why last gen maybe they got a deal on
them like i don't really know we've got 512 gigs of a significantly better ss
deal but we'll have to see if that actually translates into any usability
improvements one terabyte drive this custom motherboard that they didn't even
bother to put a chipset cooler on which is like
probably fine but why and then a 750 watt 80 plus platinum
power supply i'm really pleased to see a totally
standard configuration that allows you to upgrade pretty much every component
of this system including even the front switches and leds are not only using
standard pin outs they're even labeled so if you were to throw like an
aftermarket motherboard in here or something like that you could totally do
it at standard atx except that wait did
i lie no i didn't the 24 pin connector is just
in the weirdest freaking location ever i was like is it atx 12 volt only again
it's down here who puts a 24 pin down there
again to hp's credit though they didn't go into a proprietary power supply with
like a four-inch 24-pin cable they just cable managed it yeah so you could go
and you could swap this motherboard if you really wanted to kudos 100 kudos
another nice thing is that a this is an
rtx 2070 super a much faster card than
what shipped in the dell and we squeaked in just under our budget and b they've
got this great GPU brace included that means the odds of this coming free
during shipping look very very low
pretty standard blower style card nothing special there but
i mean i'm pretty happy with this 92 millimeter fan ooh hold on i might have
spoken too soon filtered intake on the bottom though
no look at that
magnetic filtered intake what easy cleaning whoa
yeah right i wish it had another exhaust at the top or something like that but
it's not bad at least you've got this fresh air coming in from the bottom the
front is solid so you got fresh air coming in from
these are really small feet for a bottom intake
don't put this thing on carpet oh yeah really don't because your power supply
intake is on the bottom too and that looks really restrictive come on hp you
guys gotta know better than that i've got reasonable expectations for this one
what hp got right is the modularity of the components any one of them could be
swapped out if something went wrong in the future and you weren't covered under warranty but what they got wrong is a
last-gen CPU running single channel memory in a case that
honestly i have pretty low expectations for in terms of thermals that could come
back to bite them and we're going to keep a close eye on that in our performance testing
110 price difference that's not bad for assembly and warranty
i buy power coming up next
whoa hey wow an RGB keyboard that looks
terrible that might not actually be RGB either it's just rainbow oh yeah it
might just be red green and blue
you know things i'm not convinced the key switches
actually feel much better than the dell check out how the backspace wobbles if i
press a key over here look how far down the y key is compared to the t
i have never seen anything like that we
got addressable RGB and what looks to be
a bunch of addressable RGB fans those are expensive yeah
which i'm sure we discovered when we tried to match the spec in pc part
picker got the manuals included for our just
off-the-shelf components like our x570p motherboard from ASUS
got power cable and the zeus e2 optical
gaming mouse for gamers this is the least horrible feeling mouse
so far you can tell i buy power learned their lesson about cheaping out on foam many
many moons ago because this is about
as good as it gets
step 1 removing the side panel like this or like that step two removing the phone
packaging step three check your connections there should really be like
a qr code for a video that i can watch to show me because this is like
one thing like what about all the other connections so good effort
could be better pretty basic front i o couple usb 3s
audio power button that's about it wow there's
three fans taking an air from the front and just a tiny vent here and a tiny
vent along the bottom to feed them that middle fan is going to be doing basically nothing steve from gamers
nexus would not approve nice magnetic removable mesh filter doodad not really
much point having a filter on an exhaust but hey you know it looks nice so
there's that having this little sticker here is a small investment for ibuypower
to make in making sure that their customers don't accidentally plug into
the oh no it's a paper sticker
now i can't even put something in my usb port without jamming paper in it oh
there's like this glue all over it horrible
let's see if i can step up my sticker removal game here and do a bit of a
better job you know maybe it's all in my technique
nope it's actually that bad oh no it's
leaving residue oh my god this is
what is what a stupid thing to get so wrong you
could have bought plugs for like two cents there you go i buy power now
you're stuck with that the rear of the case aside from this horrible residue
looks pretty good though we've got a good mix of usb 3 including 10 gigabit
we've got four 10 gigabit ports this is another pretty expensive little trick
that can save you a lot of shipping damage over the years what it does is it
supports your graphics card which is normally one of the most susceptible to
shipping damage components and uh also the radiator back here and
kind of braces them against the side panel so they won't come free during shipping and it looks like
it worked just fine there's a lot of fans in here for the price though and
they're argb dressable RGB you say
and they even managed to put dual channel memory in it also with RGB
this thing's gonna light up like our christmas tree take a look all right it's got an rtx 2070 super this is an
MSI model and assuming we can get enough air into the case it should do fine with
this cooler even though it's recirculating the hot air inside and
then it's actually got a single 120 millimeter aio that's got i buy power
branding that's going to be taking that warm air and cooling the CPU fortunately
the ryzen 7 3700x doesn't run particularly hot so my expectations are
that it's going to be fine 650 watt 80 plus gold power supply that's an Intel
SSD that's a 660p 512 gig
no hard drive in this one but given how much better the specs are the fact that
i'm getting like an ASUS motherboard instead of some random one with only two
slots or like you know non-standard connectors on it
it's looking like a pretty good value so far in fact compared to our pc part
picker it came in 77 dollars less expensive
the pc part and this one doesn't even have RGB fans on it yeah so if you add the RGB fans
which i found there's cooler master ones that are 16 bucks they're even more expensive sorry yeah should we turn this
one on even though we didn't turn on the other ones i want to see how much it glows that's very RGB and it's cheaper
we can't show you guys look you gotta you got to watch the next part we got a
it's an expensive series we're buying a lot of computers
that's why we need we need dbrand to sponsor it oh we're doing like a custom
sticker thing there's like a Linus face you know about this right there's gonna be a Linus face skin and then another
one that's like way cooler but yeah it wasn't that much cooler wow that's
subjective we'll let you guys be the judge with four day shipping that's
incredible and the best specs we've seen so far
this is i buy power's race to lose at this point i think i was bringing this
out to repack it and i noticed something
this panel's dented i don't think it's dented it's bulging because there's too
many cables back there no no cables what do you mean there's
cables right there that's not to put oh yeah all right we'll look at it without
it dent it oh you're opening it before you even see the computer well just uh i
don't know cyber power i'm a detective not a genius
all right got a mouse those are some
reasonable if kind of oh these side buttons are mushed fantastic wow wait
these buttons are totally broken
probably the best keyboard we've seen so far it's not amazing to be clear but it was
free got our wi-fi antenna in there this one's got wi-fi got the wi-fi i mean the
other ones had wi-fi but that's fine these guys they copy each other's like
company name and then do they copy each other's documentation they only show one
cable here you're like oh yeah check this one
okay what about the other ones connect your display use this not that
perfect connect all your other crap all right not bad
they've got a sticker on the i o better not be crappy packing materials not as
good as i buy power similar grade of packing material here but not as thick
and that does make a difference so you can see at the back these screws go
right to the edge of this foam so a sharp hit here would hit the screw
transfer that force to the case and potentially dent it yeah it's the same
right here too in fact it got dented see
how that screw is sticking out at a weird angle that's really dented too
yeah it's kind of rough in fact this one's dented this one's really dented this one's a
little dented like why guys you surely you gotta like know this stuff right
don't you do test shipments i'm gonna give it its best chance here
okay that looks like a plasticky sticker like okay not bad
oh wait the side broke ah dang it okay not perfect but way better than i buy
power let me just give it a little wipey wipe there you go all right front panel
is dented into is it really oh that's pretty rough oh it took a
beating oh wow yeah it got like kicked or something look at this
there's nothing obvious about it but it is pretty crumply like in there yeah in
terms of case design i've got pretty high hopes for this one even though it
does have a solid front panel meaning no ventilation
what it also has is a vent over on the side here that depending on the internal
layout could be all right pretty basic front i o two usb threes
both type a power reset headphone microphone jack and then rear
i o is well it's whatever you get on the motherboard right but reasonable mix of
usb 3 usb 3 10 gig and usb 2.
for whatever reason they didn't just go with a motherboard that has built-in
wi-fi and instead added a wi-fi card like is that really a savings guys
12 regular days 12 days okay all right
not terrible not terrible tempered glass side panel cyberpower
took the same approach to internal packing with one of these expanding
instapack doodads i figured out why they went this route for the wi-fi it's
because they're actually using a little mpcie Wi-Fi card so those legitimately
are cheaper and then you just get one of these back panels and run the
wires like this in terms of cable management it's fine i do not understand
their approach to cooling here though i'm a little confused where is the air
supposed to come into this case so you've got a solid front panel here
no air coming in there you've got these exhausting but not directly right
there's a gap like that so they're going to be just kind of recirculating air
from the back panel here and like i don't know what they're doing this is
exhausting this is exhausting they went push pull even though it doesn't make
that much of a difference you're usually better off with one higher quality fan
than two kind of mediocre ones and push pull to their credit at least the specs
are pretty good we've got a core i7 10 700 700k we've got 16 gigs of dual
channel memory so that's a plus today apparently now that half of
our contestants haven't gotten that far 3 000 megahertz they're using a z490
chipset motherboard so the RAM will actually run at that speed that's good
but our graphics card is an rx 5700 xt now that's going to do
pretty well compared to the dell i think but
hp and i buy power are
well let's look at the name it says challenger it doesn't say winner i
haven't been pulling the back panel off all of them but this one i kind of had
to a to get a look at the 650 watt 80 plus gold power supply and b
because cyberpower were the only ones to
go with a two and a half inch SSD boot drive so they went smaller and they went
two and a half inch instead of m.2 not that i'm expecting it to make any
difference for games except it can now because of direct
storage way to go cyber power to cyber powers credit though they
managed to come in 20 lower than if we just bought these parts
on pc part picker this one did include the fans properly so that's good and
then uh technically if we sent in a 30 mail in rebate we could beat it but
he's got time for that so i've got pretty high hopes for this one except
for that GPU choice and cooling and that our case was dented out of the box now
for the fun one i mean can you imagine someone buying a
1500 computer and thinking
wow i should spend a hundred dollars on a shipping crate
for it watch it be the most banged up one should just be broken inside
i'm broken inside in fairness this would be very important if this was like a six
thousand dollar machine with like 80 pounds worth of hard line water cooling
in it what even is this from origin pc 50
thank you fro choosing origin pc welcome
to the origin pc family what are you guys doing
it's a visa reward yeah it's a virtual credit card there the omni card reviews
are 1.7 out of 5 stars this is our first boutique builder of the lot and i'm
already feeling the more one-off-ness of it this box is double folded and there's
actually a slit here that was made with a knife after the fact origen is using a
single generic case and then just resizing it a little bit for shipping
depending on what case the customer chose
packing material i would say is like a
i'd say that's a solid a minus dude it came in a crate well no i mean oh right
yeah i forgot about that okay the packing material is an a plus
oh got an included mouse pad yeah it was it was free
yeah it was free just like the visa debit card prepaid debit card this does
actually feel pretty nice not that you'll need one because you're going to be waiting for the LTT
mousepadltstore.com where'd my free t-shirt go here oh this
actually feels pretty good got a god
smells like these guys just got acquired by Corsair
got a Corsair thumb drive in there with your presumably os 32 gig thumb drive
though free except that you paid for it i've got some modular cables this is the
first unit to have a modular power supply included for free except that you
paid for it their packing is ridiculous like this this is probably at the point
where the packing is like 10 to 15 percent of the cost of this
computer i'm looking for imperfections here i'm hungry you're not going to find
them got pretty basic front i o microphone combo jack don't like to see
that on a desktop i prefer to see discrete jacks on a desktop uh the front
usb 3. yeah yeah yeah most headsets have a separate like doesn't look like that
i'm still mad tempered glass tempered glass is now apparently standard i guess
i shouldn't have been quite as impressed when hp had it but still i have to
remove my 8-pin pci express connector in order to get this foam out oh we got a
code for fall guys let's dial it back and focus on some positive things here
though cable management it's great best we've seen so far looks
fantastic the cooling configuration um
unconventional but better than some of the stuff we've seen
for sure like i would bet money on it we've got two intakes here at the top
here at the front an exhaust right here the one thing i might have changed is
this front one i'd have probably put it over here so that you're bringing nice fresh air across the GPU they managed to
put dual channel memory in 3000 megahertz
but what i don't know is even though this is a z490 series chipset
motherboard so we should have support for three thousand plus megahertz RAM we
are not running a k series processor this is the weakest CPU out of all the
systems so far just a core i5 10 406
core not overclockable or anything like that so that's
has the potential to hold them back or at least it would if we weren't running a gtx 1660 super this is also the
slowest graphics card we've yet seen this is interesting i figured out the 50
gift card what there's our current special offer free shipping plus 50
dollar rewards card with AMD ryzen
remember when we tried to buy ryzen for this thing it was too expensive
well maybe it would have been the cheapest option if they just get 50 off
all right storage we got a 250 gig
seagate barracuda SSD they don't specify
exactly what kind but uh it's not m.2 because there's nothing under there so i
guess it's a two and a half incher probably hiding down here in the bottom
one terabyte origin pc approved hard drive and it turns out that is a seagate
compute hard drive as well i mean there is nothing else much to
really say about this puppy it arrived here in immaculate condition uh oh how
long did this one take to arrive 24 regular days
are they really that backed up how do we factor in
fall guys one gildan t-shirt one mouse pad a lot of the 50 visa card
some of the other ones you got free games with the gpus though why don't we say 1400 bucks that is a whopping
360 dollars more than putting this together yourself so you can pay
yourself 150 bucks an hour to assemble
your own computer we're on to boutique builder number two
jay 14 days 14 days to arrive
reasonable for a computer that's reasonable i think that's fine especially if it's a custom built to
fair a grade foam here although these thumb screws you can see they did get
pretty close to the edge nice magnetic filter on the top
no fans there though so we're gonna have to have a look at what the cooling configuration is like in here three usb
threes and a type c got also a headphone microphone jack and power button right
there illuminated main gear logo on the front
it's a handsome chassis not a lot of uh air intake here just
this one side here bottom is pretty much right down flat
against the table so we'll have to see how that holds up and rear i o well
this is where we see how main gear has
moved to address the more entry-level market
origin went and cheaped out on core specs you get a worse graphics card you
get a worse CPU that sort of thing and to be clear
main gear specs are still not competitive with what we got from hp
dell ibuypower those guys cyber power for that matter at least they cost it
down tempered glass panel in ways that i mostly think makes sense so we went AMD
and instead of blowing a bunch of money on a
crate and you know a high-end motherboard we
went with a b450m pro vdh max motherboard so it's an matx board you do
tend to save a little bit of money like that four sticks of memory that's a
really weird one more about that later
um and we went AMD for our CPU which honestly i was expecting more of them to
do AMD third gen ryzen such a great value compared to origin they managed to
get a much better graphics card in the system this is an rtx 2060 super but i'm
still expecting it to get beat up pretty badly by the machines with 20 70 class
cards and cooling makes a fair bit more sense we're looking at two 120
millimeter intakes up here at the front we've got just a stock cooler spending
money on an aio for a system in this price point really doesn't make a ton of
sense especially when you consider that they don't perform that well and then a
single looks like led lit 120 millimeter
exhaust this is weird hold on a second can i
have a look at this round first what is going on here who ships four gig sticks anymore
it's 3200 megahertz cl 16 4 gig hyperx
RAM why i don't know i wonder if like kingston
was just they have extra oh
why would you do that what did you pardon me why did you just
throw the ramp i was gesturing probably fine
all right all right like origin main gear didn't include
crummy peripherals assuming that either you would have your own or
you wouldn't be buying an original remainder system this is not as nice as
the origin mouse pad important stuff very uh descriptive
oh okay yeah original bracket for the CPU socket so
you can install different coolers on it that's a nice touch wait got a RGB uh
controller here okay but what do you think the diy option cost
oh i would say they're probably taking
pretty similar margin to origin so this one was 13.99 usd
it doesn't feel like it though i know cause ryzen they cheaped out on
the right stuff i mean well i shouldn't say that i mean this b450 board might
not last as long as that higher end z490
less expandability but you can upgrade to zen3 that's true
you totally can ah what is up with the side panel hey gentle putting the wrong
side panel on that explains it well we saw everything today the good
the wood the worse than wood the cardboard
all of them arrived in one piece though so stay tuned for part three where we're
going to be intentionally bunging up the systems in all the same
way and contacting each and every one of these manufacturers tech support to see
who can solve our problem the fastest speaking of tech support you gotta
contact dbrand if you ever need some tech support with your stickers they're
probably not gonna help you because they're gonna be like well we make videos that are so simple and ape could
do it and they're on our website but uh hey it's worth a shot they've got the
limited edition LTT drop running right now with both the face and sticker bomb
options i can't believe they called the good one Anthony tier i guess they
really know how to simp for Anthony you can pick anyway you can pick them up
at lttstore.store how many urls did they buy if
you guys are looking for something else to watch you can go check out part one which we've already uploaded or you can
go check out the last time we did this a couple of years ago it might put some of
what we're talking about in context here we'd say like oh these guys got a lot
better they got a lot worse most of them didn't really get better so far yeah no