Heat. Heat.
Lilock, we've got another lead. The personal computer bandits left behind
this. That's Ms. Katesson's Shaw. Indeed. We found it in the alley. Any
clues? She would never leave this behind.
Note the broken threads and the burn mark. Indeed,
there was a struggle. Perhaps one of her asalants was a smoker. Elementary, dear Plofson. But
who among the PCB smokes? Maybe Victor
H. Powers. He's only 12, but he smokes
like a chimney. Indeed. We'll have to check the
surveillance equipment. What the devil is this? It's a new device from Scotland
Yard. They call it a laptop. I'm told it has moving picture footage on it from
when we bought the personal computers for the secret shopper. Great. Scott, what are we waiting for?
Let's get to the bottom of this. Oh, let's go. My cellular telephone is
ringing. It's another spam call.
Data broker sells your info to anyone. Don't let it slip through the cracks.
Our sponsor, Delete Me, removes your data from hundreds of data brokers.
Trust me, your data is in the worst spot than this phone.
You see, my dearen, the concept for today's video is
elementary. Elementary indeed. Yes, quite. We will be listening to the
audio tapage recordings from our secret
shopper to determine which of the eight
PC gaming system integrators that we purchased from or at least tried to
provides the best pre-sales experience. We will be following up in the future
with investigations of all the different systems as well as
performance analysis. That's right. But first, we need to see
who who indeed who indeed had the best telemophone
etiquette. Yes, indeed. Etiquette. Thank you for calling I by Power.
That's a great audio. What manner of accent is that, my dear
PL? I believe they call it an artificial accent. Quite elementary.
Elementary. For troubleshooting assistance, please
press two. I hate these so much. What can I do for you today? Well, I
want to buy a new PC and it's a graduation gift for my parents. I have a
budget of 1,400 USD. So, we have two kind of computers here.
We have RDY systems that are pre-built. Uh you can't make any changes to them.
They are sold asis. Uh but our selection
of those systems is pretty limited at this time.
Limited. It's eye by power. They should have lots of options. I think that's going to be a big problem
across all of our SI with component shortages on the GPU side. How is
anybody supposed to build a gaming system? So, you can always do a custom build
where you are able to go in and individually choose all the components
that are going to go inside of the computer. That is scary for her. I don't think she
wants to do that. In terms of RDY systems, which are the
pre-builts. We have a couple of them that are just under 1,400. I think the
best one is the one that is exactly $13.99. That's one that I would normally
recommend to customers anyways. Is that including tax as well?
Uh that is not including tax. This year we tried to stay under budget including
tax and shipping and all of that. There was a bit of an allowance. You know if
it goes like 50 a little bit over. Newer graphics cards are going to be a
little bit more expensive. And older graphics cards are a little
bit harder to get our hands on since they aren't really making them.
Why would you even tell her that? I was actually about to say I thought it was nice that he provided some context
for why things are a little challenging right now. But your point is completely
valid, too. Yeah. Like she doesn't care. This is not Katie's problem. No, she doesn't care.
What's her What's her alias? Katesson. Miss Kates. Miss Kates. Instead of Miss Hudson.
I, as a big geek, appreciate him just being upfront with me about what the
situation is, but this is probably a little bit of information overload. He
has not let her talk yet. That's exactly what I was thinking. Probably right now when it comes to
these pre-built computers, uh, you might even find like a better one of our like
a better deal on one of our systems from a retailer. Wo,
the retailer still might have some of the That's an interesting suggestion.
I don't think in any single secret shopper ever, they've recommended that
we find one of their systems from somewhere else.
And that's totally valid. I buy Power and Cyber Power have participated in
Secret Shopper before, and both have
broad reseller networks, but this is the first time they've ever
mentioned it to us. I'm kind of surprised it hasn't come up more because
a lot of people love just shopping on like Amazon or
for that matter, HP, all these so many of these brands
and if they're already selling hardware like whatever they probably don't care too much where you buy it from
your price range one is once again $13.99 and the other one is $13.49.
Yo, 49. That's it. That sounds pretty good. That's the one. Yeah, that plus taxes and shipping.
To his credit, he hasn't information overloaded us with specs and stuff.
It's true. We have no idea what we're buying, which
is a plus or a minus. Yeah, but he's around our price point.
He hasn't tried to oversell anything, but he doesn't even know what we want to play.
Oh, that's true. That's right. He didn't ask any
questions. She just said, "I want a gaming PC or something like that."
So, if you are looking at a system from Best Buy, I can give you the model
number now. And I do think that this is like the best system that we do have
available. We just don't have it on our end. That also gives her the benefit of
Best Buy's return policy. Okay. Thank you so much for your time. Did you have any other questions about
the computers at all? Uh, no. I think I'm all good. I have questions. What's in the
computer? What the Okay. Trey 7 Mesh 14700F.
I hate that a 4060 Ti is what I get in a
1349 gaming PC. I know it's a little overkill on the
CPU. Like, she doesn't need a 14700. If
you're running at anything above 1080p, which you should be with how cheap a
1440p monitor is if you're buying a new system today, lesser CPU, bigger GPU, if
you can swing it, but then what GPU do you buy in that place? It's not like you
can get a 4070. And it's not like a 5070
is worth buying. And if you could get it at MSRP, it still wouldn't fit in this
budget. It's not elementary, my dear Plus. It's configuring a decent PC these
days. How do you think they did? I think that was pretty mid. It was
fast. It was fast. The wait time was almost nothing. It was realistically a pretty solid
recommendation. I don't think that wait time was that that bad.
He was friendly. Not that bad. Oh, dude. You ain't seen
nothing. Get ready for Dell, Miss Katesson.
I give that I give that like a four. What' she give it though? Weight times
four. Yeah, honestly five even. Call quality was pretty good.
Wow. Five. Yeah, it was okay. Yeah. Yeah, they were fine. Wow.
So generous. I think that they were very helpful. Oh,
I mean a lot of the help that he gave around the context of the current PC
generational shift and shortages was very helpful,
but not to her if you care. He was like, "Buy from somewhere else
and not us." So, which is helpful.
I'll give his helpfulness like a four. Wow. So generous. We're brutal.
He was He was okay. All right. All right. for Okay. Vibe.
Dell did great last year. Oh, last year.
Buying from Dell is no problem. It's everything else. Now, what can I do for you?
Oh, more AI voice. She doesn't know what to do.
Okay, you complained about the phone tree on the previous one.
This is worse. This is way worse. So much worse. Just give me a phone tree.
Yeah. 1 2 3 4 whatever. Take me where?
Phone tree. Lesser of the evils% for sure.
Want to buy a PC? Choose from one of these options. Recent
orders, make a purchase, or technical support. What is the point of AI? This is like
every other phone system where they go press whatever for whatever and then you
get on the thing and they're like, "Hi, where can I direct your call?" I'm like, "I told you where to direct it."
I pressed where I want to go. Making a purchase.
Try this. Try what? Okay.
You should be able to find a solution. Problem with LLMs.
Please sign into your Dell account or visit dell.com.
I don't want to go online. Thank you for calling Dell. Goodbye.
Goodbye. No way.
No way. Wow. That uh if she wasn't being paid to order a
system from Dell, there is no way.
Yeah. That she would come back. Thank you for calling Dell. Now, what
can I do for you? I want to buy a PC. Okay, here we go.
Personal use or business use? Personal. This could easily be a phone tree.
Is it a gaming computer such as Alienware that you're interested in?
Yes, I love Alienware. Specifically,
Alienware. I know what Alienware is. Just a moment. I'll connect you with our
sales team to help with that. 9 seconds. Seconds. Yeah, we got it right through
like whatever. Welcome to Del Technologies. My name is How may I help you?
Hi. I want to breathe right into that mic. Hi. Can I help you with your system?
Is it for your personal use or for business purpose? Ma'am,
it's good. No. What? He asked a question we already
answered. Oh, you're right. That's true. It was part of the phone tree.
Mind you, their phone tree is probably so unreliable and prone to hallucination
that people wanting to buy a printer probably end up on his phone
line. So, I guess I don't blame him for confirming. Are you calling from USA or Canada?
Canada. Okay, sure. I'm just transferring your call to the consumer computer systems department or
the Canadian sales department. Whoever's job it was to put AI in their
phone tree, they should have put in auto routing according to area code.
It would have been a much better investment. This is an absolute clown show. so far.
Thank you for calling, Dell. Hi, I'm looking to buy a new PC.
Looking to buy a new PC? Is that Echo from him?
This for business or personal use? We shouldn't have to answer this again.
Do you have access to this email address now? Yep. So, they like made her a Dell account.
I sent you an email. I shouldn't have to make
an account until I'm like buying a computer. I mean, it's not unusual for companies
to just create accounts for you, log all your personal information. They don't
log what kind of computer you want, but boy, do they ever like your personal
information, which is a perfect argument for using a service like our sponsor for
this series, Delete Me. Yeah, that's right. Get that information off of the web.
Uh, are you like a big nut gaming or prof Did he say big nerd gaming? No, rewind.
He got He must have said something else. Big nerd gaming. Uh, are you like a big nut gaming or
professional? He say big nerd gaming range gamer. What
kind of games do you play? Like actually, you know, he's asking though. This is good stuff. I don't care how he phrases
it as long as he asks a question. What screen size would you like to go
with? Like 15 in. Bigger size like 16 or
17 or 18. Is he asking about an all? He assumes we want a laptop.
Oh no, we didn't say laptop ever. We said computer, which I mean a laptop's a
computer, but yeah. So is an iPad.
What's a computer? I'm just looking for a PC, not a monitor. Oh, okay. PC. Sorry. Is Is there a
particular budget that you would like? Okay, that's a good question. Yeah,
about $2,000 going over as a little babe. Okay,
just to clarify, that's $2,000 Canadian like we've done before. It's just that
the Canadian dollar is a little on the weaker side. So that's more like 1,400
US these days. Is there a particular configuration u
specification you're looking in in a laptop, in a desktop, ma'am?
Uh, no, just whatever you think would be the best for daily gaming.
Big nerd gaming. Yeah, big nerd. Big dude, we're going to have to make Okay. Um, is Vance within
Airshot? We need a new shirt design. Big Nerd Gaming to coincide with the release
of this video. Dude, Big Nerd Gaming. Big Nerd Gaming.
You, you know, you'd wear it. You'd wear the crap out of Big Nerd
Gaming. So dumb. I do have a one particular computer
getting you a high-end graphic card, man. Okay.
Uh, this can be used for dual or multiple purposes as well. It can
for home use, for work and as well as for gaming.
Wow. Especially when I say gaming because of it. It's a very battery card.
It has got and it's on a very special special price today.
You get it normally for, you know, $2,400.
You're getting today for just $1,700. That's a huge sale though.
If this is actually a $2,400 class machine at $600 off, Dell's going to win
this. That's a good deal. It gives you the latest 14th generation i7 processor 32
GB RAM so that you can do multitask and there'll be no lag or no sluggishness at
all. So can I go ahead and u okay send you the link you can go ahead and
check this uh out on your website too. Have you received the email ma'am?
Um no I have not yet second email
hasn't came in yet. Is it in spam? Maybe try sending it again.
Yeah that's what I'm trying to do. So my email address is
Oh, now we're emailing him. But we already have one email from him, so we
could just reply to it. Yeah. Come on. Hey, what? Jordan found
it for her on the website. He found the computer.
That should not be necessary. I think I found it on the website.
Wow. Oh, we had to bail them out.
What is the bloody point of having model numbers if they don't allow you to
quickly communicate how to find your product? Like that's Apple, right?
MacBook Pro. Which one? Go yourself.
Whatever's on the website. It's another 4060 Ti and 14700. It's fine.
What else is she getting for this price? I think we're going to see a lot of this.
Whoa, whoa, whoa, whoa, whoa. 460 watt platinum on an i7 and the 4060 Ti.
It'll do it. It'll work. I don't love it. I didn't even know you could get 460
watt in platinum. Wa. You know what else I just noticed? One stick of DDR5. 32
gigs. DDR5 is pretty good on one stick. It's got that like fake dual channel
thing going. using onboard graphics. But but that should be dual sticks.
Do 2x16. It doesn't cost more. And this sale is
by the way. This is not a $2,300 configuration. Look
at it. There's a $460 W power supply in it.
Platinum. It's platinum. Can we go ahead and get you that one, ma'am?
Yeah. I've just requested you um details.
Mhm. In the email. The email she never got. Please send that information so that I can create a
profile because I don't want to make a profile. Okay.
Oh, she got the email. Oh, cuz she sent him the link. You said you do not need monitor. You
have the monitor already. Yep. I just need the PC. Why haven't you offered me an extended
warranty yet? Hey, we're not done. Any other softares along with it? I'm
sorry. I have to go through the list because most of the customers they they
would like to add this when they purchase the the desktop. You know what
they though? Older people probably. Uh no antivirus ma'am. Uh for
nope, I'm okay. Security of the computer. Any headset
like gaming headset or or uh speakers or anything that you may want to add?
No, you can get speakers from Dell. Oh yeah, Dell's got everything.
Okay, so just the computer as it is for 17 $49.99.
Mhm.
And then we sit for a minute keeping ourselves comfort. That Wow.
What? He didn't even say anything. He just said, "That's the price." And then
just silence. At this point, I would have been like, "Hello." Like,
what? Is everything okay?
We need another shirt. Is everything okay?
Last but not the least is a support. This is a good high-end computer. Pretty
sure you'd like to secure it with a warranty that gives you
complete 24x7 assistant. If anything goes wrong, you know, you can simply
call technical support and we'll fix it right then and there. If not, we'll send
the designation onsite for no additional cost. No, I don't need a warranty.
The only amount you'll be paying is no support. Nothing at all.
Nope. Shouldn't it come with one year at least of support? It does.
And he never mentioned that. Yeah. I'm not a big fan of the way that
was presented as though we had nothing if we don't buy something.
Yeah. Your estimated date of delivery. It's
loading. Is his system like slow or something? Like why does it take so
long? This should be like as she goes down. Tick or not tick. Tick or not.
Tick or not tick. Oh, he was sending her a quote.
He never Did he ever say that though? Like tell me that you're sending me a quote.
Let me manually send it. I don't know for what reason going through.
It's just a Gmail account. It should not be
filtering. Look at this video progress bar.
We have six more sis in here. Tell took like this much. How hard did I
call it? I don't think that wait time was that that bad.
Not that bad. Oh, dude. You ain't seen nothing. Get ready for Dell, Miss Kson.
I had no idea. I knew nothing going into here.
I'm stoked. Should I stay online while you complete the purchase?
No, it's all good. I appreciate that 100%. As awful as most of that was, he
got us the computer that we needed. Yep. He was helpful reasonably.
Yes. He just took way too long. Yes. And and for reaching Dell, would you
like to take a quick survey, man? No. Just take three seconds for me.
She's so done. Her mama told her, "If you don't have anything nice to say,
don't leave a survey." All right. It's been paid. His email was
so slow. Yeah, it was terrible. That was
the She gave him a three for vibe, though. We times one, call quality one,
friendliness two. I don't know why she gave him a three for maybe she doesn't
know what to do with vibe factor. That's okay. I thought the vibe was okay. Just took
too long. Worst experience ever. Oh my gosh, the guy on the first call. Like the way he
just breathe into the mic was so terrible.
We're putting this out 48 hours early on Floatplane and all of Secret Shopper.
Oh yeah, of course. Secret Shopper. LMG.gg/flat
plane. Early access. Let's go.
Get the phone tree back. 7 seconds. Dang. Thank you for calling HP Canada
sales. HP was the good one last year. Will they
do better? They managed to put us straight through to Canada. Hi Katie. How are you doing?
I'm good. How are you? Wow. It didn't didn't hurt, did it?
No. To be a little bit pleasant. It really didn't. How can I help you with your purchase
today? I'm looking to uh buy He knows I want to buy something.
He's crushing it. Absolutely incredible. HP, keep it going.
PC for gaming. So, is it a laptop or a desktop?
A desktop. We have not been asked that yet. So, I can um recommend the um
Wait, you haven't asked me any questions yet. For gaming um the All Mentor 5L gaming
desktop. Do you have any specific features or specifications in mind?
Um not really. I don't really know too much about computers. I just have like a
laptop for school work. May I ask what specific um applications
would you use? Uh I mostly I mostly like Minecraft and games. This
is the first one. That's the first one. HP in here crushing it. This is the Omen
by HP25L GT15-2039
gaming PC. Yes, so um the specs are um Intel Core i7 and
then 16 GB for RAM and 1 TB for storage.
What's the graphics? And also this uh include the uh NVIDIA
GeForce RTX 4070 graphics card right now.
How much? And uh the original price because we're on sale right now, the
original price is $2,499.99.
But right now it will only cost you $2,99.
Oh, that's kind of overbudget. It's so
close to overbudget, but it's legitimately out of our bounds.
It's like $65 over budget.
I would personally do it, but we have rules. Under any other circumstances, HP
has offered us the best deal yet for that difference in price. Wow. Are you
ever getting a lot more performance, but she might not be able to take it?
You have different um options for you or so how much your budget in mind can
I want. That's not a bad idea to lead cuz that was a killer value.
It really was. It's not a terrible idea to just lead with a killer offering and then if
that's not good, then we can go back to the table. I can recommend one for you
under $2,000. We understood. Y don't correct the
customer. The specs are AMD Ryzen 5, which is good
for gaming. That processor AMD Ryzen 5, 16 GB for
RAM, 1 TB for um storage, but
and it also have the um graphics card of um NVIDIA GeForce RTX 4060.
Okay. Will only cost you $1,99.99.
That's Wo. He said $1,99. That's super
cheap. I think it's $19.99. I think so, too. Cuz 1,100 bucks is
like, first of all, it's way below what she specified. We can um place this one right now on
your cart. Yeah, for sure. Since we're at it, I also want to offer
you our um HP care pack. Yo, get the HP care package.
An extended warranty. Yeah. If you do have any um future problems
with your um computer, see how this time she's not instantly
like, "No, any problem. cuz he's not has
taken half an hour to get here. So, your total is going to be $2,239.99.
So, it was $19.99. So, we paid $100 less
and we went down to a Ryzen 5 with a 4060.
Yeah, I'm so down right now. For a few more bucks, we could have had a 46.
It would have been so much better. I know. We do have a 30-day return and exchange
policy. We want you to keep all original packaging during this time.
Good to tell me. That should be in everyone's script. Are you um going to um to do some
streaming? Uh yeah. Oh, you could ask me that before.
Exactly. That what?
Hope you get um successful one day. Yeah. Rocket League like the um race
cars um with a um soccer soccer ball, right?
Yeah. Okay. It's a little weird. I don't know. Maybe he just got excited cuz he I don't
know, man. How about um first person shooting? You're not uh into that
uh games a little bit. Is he just waiting for something? I
don't know. I don't know. What is this? Okay. So, it's done, Katie. Uh your
version, he was just bantering while something was waiting.
Maybe a little awkward, but it might it might, you know, it could be a culture thing. Maybe he's just being
nice and friendly. I'm not going to say I'm going to give him a pass. Yeah. How
does she think HP did? I think they did pretty good overall. Like, he was
friendly. He was helpful. Reasonably quick. Vibe factor maybe a three was like kind
of on the weird side. She's going to say four. His call quality was like it was like
okay. It wasn't like great. What? I thought it was all right. He was talking so fast. I was like,
"What are you saying?" She's gotten less generous as the day
has worn on. His helpfulness was Yeah, that was
pretty good. He was kind of like creeping me out. I was like, "Why are you asking me these
questions?" He's like, "You play any you play any
shooter games?" I'm like, "Uh." And the streamer thing that was funny,
too. I give him a three from that. Oh, you
nailed it. You nailed it. Thank you for calling Main Gear. We are
currently closed. Our regular business hours are Monday through Friday, 9:00
a.m. to 6:00 p.m. Eastern time and Saturday 10:00 a.m. to 1:00 p.m.
What kind of hours of operation is 10:00 a.m. to 1:00 p.m.? That's a Saturday.
Who's doing a 3-hour shift? Yeah, that is kind of weird.
Thank you for calling Main Gear. 20 seconds. Everyone has cleaned this up a lot.
Hi, I want to purchase a PC. Do you know what games you're looking
for? I knew I knew main gear would ask what games I want to play.
How fast do you need the computer? The only other reason why I'm asking that is
most of our systems right now will be
not necessarily backorded, but there's a couple week because of the 50 series
GPUs. Right now, there's a couple systems that we have that will be ready
for like quick ship. Man, even SI's can't get graphics cards.
You know, it's bad when that's the case. What's your budget? Uh, my budget is
2,000 Canadian.
That breath intake. All right. Uh, just give me one quick
second. One quick second.
How much is that in USD? How much is that in real money?
The only thing that we would have in terms of that price point right now
would be the MG1 silver that we have.
Okay. So, they have and that's going to be the pretty much the base model system. If you're going
to want a future proof, I would definitely step up to the MG1 Gold. The
only thing is that's going to be outside of your price range. I mean, well, he's giving me options.
He is, but like don't tell me future proof and like tell me that the gold is
going to be more future proof than the silver when it's probably like what, a
4070 instead of a 4060. Oh, it's probably a 4060 Ti versus a
4060. Let's get real. That's not future proofing.
We do use industry standard parts, so it's always able to be upgraded in the
future. And in He brings that up so we can assist you
cuz no one else points out that they don't. What? I missed that.
Main gear. So, one of their sticks is
that they offer lifetime advice. He just
offered to like guide her on how to upgrade the system.
That's great. That That's great. Actually legitimately cool.
What would be the best bet for you right now? Because currently the only thing I
would be able to to help you out with in
that scenario I believe would be the MG1
silver. I think he's taking a little too long. Tell me how much money they both cost.
Like how much more is the gold? Yeah. What's in the silver? Has he even told
us what GPU is in the silver yet? No. I actually have one of our experts um
uh that would be able to actually get a tailor made system that can try to fit
everything into your budget. Uh, his name is Give me one second. I'm going to
actually just transfer you to him real quick. Awesome. Oh, okay.
That's top tier service. Okay, 10 seconds wait time.
Yeah, I can help you today. Hi, I just want to purchase a PC.
Perfect. We can definitely help you with that. Um, what were you looking for? Do you have any uh what do you plan on
using the system for? Uh, just gaming. She's being very patient. I'd be like,
did Buddy before not take notes? What kind of budget you looking at here?
Uh, like 2,000 Canadian. Gotcha. Hold on. Let me do the conversion really quick. I don't
Let me crunch the numbers real quick. Uh, sorry. We don't take rubles.
Yeah. So, a gaming system we have right here. Are you on our website by chance?
Uh, yes. Oh, first one to ask like, "Hey, can we
just look at this together?" I would say something like our MG1
Silver might be a great option for you. Yeah. Did he just bring us to the same damn
system? Thank you, Mr. Expert. Why' he even transfer? I thought he was
going to build like a custom computer. In fairness to Main Gear, doing the
whole thing twice took way less time than doing it once with Dell.
Were you looking to make these purchase today? Uh, yes. Would you prefer to do it here over the
phone or would you like a link to complete payment? Uh, I can do the link.
That's cool. Yeah, thank you. Let's save everyone some time.
So, with shipping it'll be slightly over.
That's okay. It'll be 205938
Canadian. Okay. They're coming in at a really good price, but part of that is kind of the
way Katie presented it to them. So, I think we'll need to factor that in when
we're looking at performance down the road. How much more was the MG1 Gold?
Um, the MG1 is a fair bit over 1450.
So, the silver was the only thing we were going to end up with. So, this has got a 460 Ti.
Oh, the 7600X. This looks quite competitive for 1450.
Oh, wait. This is the gold. Oh, crap. That's the gold. The silver.
Nonti. 1249. We get a NTI 7. I mean,
yeah. Okay. We'll see how this goes. So, I just sent over that email for you. You
should have payment there. That was pretty easy.
Pretty. She's gonna score him really well. I like that other one. Oh my god.
Wow. Yeah, I'm not surprised. I don't disagree. I I would have scored scored this game
pretty highly as well. The only thing I didn't like was that they transferred
her to that guy to build a custom machine or whatever and then it's like
you should get the MG1 silver. It's like what the the hell was the point of that?
That was pretty brutal. Thanks for calling CyberPower PC, makers of the
best gaming systems. Yo, the best.
22 seconds wait time. No problem. She'll be directed where she needs to go.
I wanted to buy a PC. Um, so you can just place the order
online. Yep. What? What? What are you calling for?
What are you calling for? I want to buy the computer. I What did
you just ask me? Holy
Ah, he's insult. I want to buy a PC PC for gaming.
Okay, you can only place the order online. Wow.
I just want to get um a good recommendation.
Have you checked our website yet?
Uh, yes. What type of system are you looking for?
Uh, well, I don't know. A gaming one.
I'm not like too familiar with PCs, so I'm not sure what would be the best one
for my price range. Okay. for one second. Well, you know, he's helping her now.
Yeah, he sounds really enthused. He should not it should not have gotten
to this point. I would recommend i7 or Ryzen 7 or above
and um 4060 or above. Uh we do have some of
those in stock or pre-builts. They're ready to ship the next business day.
Okay. Are you going to give me any more detail on that?
Anything? Actually, a lot is sold out right now.
Ah, stock issues again. Sorry. What is your price range?
Uh 2,000 Canadian Canadian 1,400 US. You
can tell her patience level is like Yeah, like I said, a little bit
Let me just do the currency conversion for you cuz I don't feel like explaining
about Canadian dollars today. A little bit of chitchat, a little bit
of friendliness. It goes a long way. Yeah.
I don't know what that is, but it's in the background. You don't need a very high graphic
intense video cards, correct? I don't know. Um, I don't believe so.
I'm not like too familiar with like PCs and stuff like that.
Like what type of games do you play? Okay, finally. Currently, I play like and Rocket
League. Are you on the website? Uh, yes. If you can click on pre-built PCs on the
top. Mhm. Called the gaming pre-built gaming PC.
GLX9614.
Wow. It's cheap. $1.99. You get a 4060
Ti. It's a good price. Honestly, this is probably the best price we've seen so
far. It's a decent config. Yeah. Anything else? Uh, no, that's all.
Okay. All right. Thank you. All right. Is that it? Is the call over? Looks like it.
I can't believe I was like, "Oh, I want to buy a PC." He's like, "What do you
need?" A PC? I bet you rated him pretty low.
No, he was not. He's like, "I don't want to talk to a girl."
Does she even know about computers? Why are you calling me? Wait time wasn't
that bad. Like a four. It was like good quality
call and then I started hearing stuff in the back and I was like uh his friendliness was
not that great. She gave him a three.
Generous. Yeah, I would have given him much less than that. Not as bad as Dell, that's for sure.
Thank you for calling Origin PC. All right. 40 seconds.
Everyone's wait times really good this year. Yeah. Thank you for calling Origin PC sales.
My name is How may I help you? Hi, I'm looking to buy a gaming PC.
What would be the the budget for the system? Uh 1,400 USD.
For the custom builds, starting price does look to be a little bit higher. We
do have a pre-built. Okay. That comes with an RTX 470 and a and a
i5 13600 K, but that starts around uh
1,900. WA US tax is being calculated.
2 grand. Sorry about that. Uh let me see if there's anything else.
Dude, HP for what was it? 2100 CAD.
Yeah. had something competitive with that. Okay, not as good of a CPU, but
sure. Sure. If anything, we do offer financing at
checkout that'll allow you to split it into monthly payments.
If you just try to sell us financing because we can't afford the computer,
I understand why, but you should never finance a computer unless it's like for
business use and it you're going to make money with it. No, I'm just looking for like a
pre-build under 2,000. Are we even getting an Origin PC? I
don't know. Yeah, that pre-built that I mentioned with the 4070 would be the the
best one towards that price range. Is that the only one that's like fitting
based off of what I see here? Yes. Because the the ones that are typically
between 2000 and less are the ones that will have one of the 40 series GPUs
going up to the newer 50 series would cause it to be a little higher.
Man, I kind of feel for this guy, too, though. Like his job is basically to
tell people with $1,400 to spend on a PC
that they're too poor to afford a PC. Yeah, we should look at their website after.
Okay. Well, thank you anyways. Okay. Yeah, no problem at all. Yeah. Let's see. Let's see what they
got. Let's see what they got. What's the cheapest one here? 250099
407 13600 K. It's not the worst thing I've ever seen.
It's not great. But I mean, there's part of your problem. A bunch of ARGB Corsair stuff.
They're not close, buddy. They're not close. That's crazy.
Yeah, that's the lowest they can go. 1999 it is.
Wait time's good. Friend helpfulness to Yeah.
All right. Thanks for calling Lenovo. Is Lenovo a new entry this year?
We added Lenovo because we were searching for another SI to add when we
were looking into them had computers available that were a pretty reasonable
price. Hi. Um, I'm looking to buy a gaming PC.
I have a budget. You're looking to buy a business. Okay. Yes.
A gaming business. Business. Business. You say I want to buy Lenovo.
I'm Lenovo. Business. Business time. Let's do a business.
A gaming desktop. Okay. Sure. Are you located in the US or Canada?
Canada. Mhm. Let me put that in here.
Wow. It's taking notes. What will be the budget that you have?
Uh 2,000 Canadian.
Excuse me. 2,000 Canadian. Excuse me. sounded so urgent. Excuse me.
Sounded upset by our budget. Who does he think he is? Origin.
We don't have anything with that budget, but let me see
what. Yeah. Okay. Boutique builder, Origin Digital
Storm, Puget. Look, we deal in higherend
systems. If you want a commodity box, you're going to have to go to Dell or HP
or Lenovo. But Lenovo being like, "No, I got
nothing under $2,000 Canadian."
It's got to be a stock issue because we saw
we looked when we were trying to figure out who to shop from this year. Yeah, they had good deals
and they had some okay deals and we were like, "Okay, yeah, sure. Add them to the list." But a few weeks later,
but let me see a further discount. What would be the best price?
Okay, let me please just one sec. Maybe he can get us a discount.
Okay, if he can get us a discount on something, then I don't mind that range.
Whatever. I'll take a deal. I'm seeing here that in the system like
we only have six towers available and so
now we're waiting for the new generation of the graphic card. You can wait until
we get the new generation of the graphic card like the that are the RTX fifth
generation. I think it's the first one that offered us the option of just kind of waiting to
get a decent deal. like you you can get one of the ones that we have right now,
but being honest with you, the one that has the the least price, like the the
more affordable one is like for 2,700
Canadian $700 over two grand is our lowest
option. What? Well, thank you for your help. That's like $1,900 American.
Yeah. Have a wonderful day. Yeah, you too. That was it. Let's see what they got.
Let's Let's see. Let's see if they've got any. I was looking at some of those and they're like4 grand.
You're joking. Like the lowest one is $3,000.
They did have options when we looked before. Yeah, it's a stock thing. Have you ever seen
it to like where there's no stock to the point where there's like a period where
they can't sell you anything? No. Right. Like there's usually at least old
stock to sell or something while the new ones come out. Like it's never This is
rough. It was not helpful at all cuz I had no idea. Like you're just like, "Oh, we
don't have anything." No, sorry. Oh, yeah. Starge.
There's one more. I forgot about Star Forge. Yeah, I totally forgot about Star Force. Do you want to do Star Forge?
Star Forge is just a website. Well, let's see. Can they guide us at all through the website?
I'm surprised they don't have a phone number. Yeah, if they got a chat, then at least
that's something. But hey, look how personable they look. They have a person
in their system photo. She looks happy with her Star Forge. There's a contact form and that's it.
What? Give me PCs. Low to high. I mean, are we even going to find
anything we can afford anyway? Yeah, probably. I don't really know what
to look for. Sold out. Sold out. Sold out. New GPU.
Oh, no. They got a Horizon 2. Yeah, they got something. They got the Horizon 3 Pro.
I want to know the specs. Well, what were the specs? Oh, yeah. They're
intended use. Incredible price to performance.
Yeah, if they can grab this one and then upgrade it a bit to get to What does FPS performance do?
Like, where's the specs? Got a cool desk mat. What am I getting?
4K is not recommended. Fair.
That's it, I Yes. Is there a spec sheet? Cheapest one. That's crazy. Well, wait. Did we not spend enough on
this one? They probably should have bought the $1350 cuz we had a $1,400 budget.
100 bucks for shipping is crazy. M. It's kind of how much it costs.
You're either paying for it integrated into the costs or you're paying for it
after the fact. Yeah. Yay. It's ordered.
Oh, that's a problem. I think we bought the wrong system from Star Forge. I'm
not there to help Katie buy the right thing. and we tried to keep me out of it
to avoid any spoilers for this. I'd like to see what the specs would have been. Maybe we could just
add the specs into it like we're doing with one or two. Upgrade the GPU and the CPU and it'll
get us there. So, I'm totally fine with that. Well, the survey is going to be a zero.
Yeah, there's a website.
I'm really surprised they haven't added like a chat app or anything. Just the
contact form like we shopped them last time. Yeah, that's a bummer.
We're just going to have to wait. Yep. See what shows up and unbox it.
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don't know if we've ever been asked why we're calling.
That was rough.