1
00:00:00,399 --> 00:00:06,480
in this box is the first laptop that i've bought for myself since high school

2
00:00:05,040 --> 00:00:10,719
you heard me right i've certainly obtained new portable computers since

3
00:00:08,240 --> 00:00:16,800
2005 through work or my connections as a youtuber but i have gone 16 years now

4
00:00:14,639 --> 00:00:22,320
without ever feeling compelled to actually buy one for myself until i saw

5
00:00:20,000 --> 00:00:27,519
the framework laptop i don't remember the last time i saw a device that so

6
00:00:24,960 --> 00:00:31,199
clearly rejected the trends towards disposable

7
00:00:28,840 --> 00:00:35,440
non-upgradable non-repairable electronics while still managing to

8
00:00:33,280 --> 00:00:39,760
maintain the premium feel that we expect from a modern ultrabook i was so

9
00:00:37,680 --> 00:00:44,559
impressed during my initial impressions that on top of ordering one on the spot

10
00:00:41,920 --> 00:00:49,600
i publicly offered to invest in the company surprise they called my bluff

11
00:00:46,960 --> 00:00:55,600
offering me a chance to put up or shut up and i never shut up about sponsors

12
00:00:53,280 --> 00:00:59,520
like i fix it oh wow what an appropriate sponsor from iphones to nintendo

13
00:00:57,440 --> 00:01:02,960
switches ifixit has your repair needs covered with their lineup of fix kits

14
00:01:01,199 --> 00:01:07,320
find out how ifixit can help you repair your devices at the end of this video

15
00:01:13,840 --> 00:01:20,720
the point of this video is three-fold to disclose my position as a long-term

16
00:01:18,000 --> 00:01:25,600
investor and framework to explain why i decided to make this unprecedented move

17
00:01:23,200 --> 00:01:29,840
and to talk about what this means for LTT going forward and as we go along i

18
00:01:28,159 --> 00:01:35,280
will be building up the bare bones framework laptop that i ordered to my

19
00:01:32,560 --> 00:01:39,680
exact specifications this is actually my first time opening this i've got my

20
00:01:36,720 --> 00:01:44,880
packing slip my framework laptop diy edition core i7 1165 g7

21
00:01:42,640 --> 00:01:49,759
my accessories love the recyclable packaging what's the padding

22
00:01:47,200 --> 00:01:52,880
oh wow it is it's shredded paper one of the coolest things about the framework

23
00:01:51,040 --> 00:01:56,799
laptop is that you choose your own i o they come in these little cardboard

24
00:01:54,240 --> 00:02:01,280
containers and i went with a single usb type a two usb type cs and an HDMI it

25
00:01:59,680 --> 00:02:06,399
drove me crazy not having one of these when i was daily driving the xps 13 two

26
00:02:03,360 --> 00:02:08,879
and one i also got totally unsolicited

27
00:02:06,399 --> 00:02:11,520
this envelope a couple of weeks after my framework laptop arrived so we're not

28
00:02:10,479 --> 00:02:16,319
only going to be building it we're going to be fixing it because there's an issue with some of the early units

29
00:02:15,200 --> 00:02:23,040
of course none of this would even be worth talking about if the machine itself wasn't any good it's got

30
00:02:20,480 --> 00:02:28,000
surprising stiffness for a laptop that is missing a bunch of pieces all

31
00:02:24,640 --> 00:02:30,239
aluminum construction 2256 by 1504

32
00:02:28,000 --> 00:02:34,239
display easily swappable bezel you can even change the color if you really want

33
00:02:31,599 --> 00:02:37,680
to and a surprisingly good keyboard considering that it's like modular

34
00:02:36,720 --> 00:02:42,720
overall good machine at a fair price but of

35
00:02:40,160 --> 00:02:48,519
course the laptop isn't the only thing that i bought my preferred shares in the

36
00:02:44,959 --> 00:02:51,040
company cost me exactly 224

37
00:02:48,519 --> 00:02:56,000
998. 998.37 and they give me a small but significant

38
00:02:53,519 --> 00:02:59,680
stake in framework computer inc my investment was part of a seed funding

39
00:02:57,760 --> 00:03:03,599
round that will hopefully give framework the cash it needs to reinvest in its

40
00:03:01,360 --> 00:03:06,640
core business by building out its team and designing and stocking new products

41
00:03:05,440 --> 00:03:12,640
something that we've learned the hard way over the last three years is that supporting a growing physical goods

42
00:03:10,239 --> 00:03:18,560
business is shockingly expensive let's use lttstore.com as an example our gross

43
00:03:15,120 --> 00:03:20,319
margins are somewhere in the 60 to 70

44
00:03:18,560 --> 00:03:23,519
range but that doesn't mean that every time we sell a 30 water bottle we make

45
00:03:22,720 --> 00:03:28,080
20 out of that gross margin comes business

46
00:03:25,760 --> 00:03:32,319
overhead like storage and handling fees employee salaries and benefits rent

47
00:03:30,159 --> 00:03:36,080
insurance consumables customer support shrink platform fees i'm sure i'm

48
00:03:34,239 --> 00:03:40,480
forgetting some but the point is that our net profit what remains before we

49
00:03:38,560 --> 00:03:45,840
pay the tax man is in the 30 neighborhood i'm not complaining that's a healthy

50
00:03:43,519 --> 00:03:52,000
business which is kind of a confusing message how can LTT Store be both

51
00:03:48,720 --> 00:03:53,920
profitable and expensive to support what

52
00:03:52,000 --> 00:04:00,400
sinks a fledgling company more often than not is a lack of cash flow not a

53
00:03:57,519 --> 00:04:04,640
lack of profit margin oh let's open up this computer and talk about how this

54
00:04:02,159 --> 00:04:08,159
applies to frameworks business i ordered the diy edition so just add your own

55
00:04:07,040 --> 00:04:12,799
wi-fi SSD RAM and operating system they charge

56
00:04:11,200 --> 00:04:16,880
1049 for the mid-tier core i7 model that i

57
00:04:14,799 --> 00:04:21,280
chose and if we wanted to know the actual cost of all of this or the bill

58
00:04:19,359 --> 00:04:26,800
of materials we would need to add up every single little capacitor and wire

59
00:04:24,960 --> 00:04:32,320
tedious thankfully we can take some shortcuts the bulk goes to Intel who

60
00:04:29,199 --> 00:04:34,160
lists the CPU in this unit at 426 us

61
00:04:32,320 --> 00:04:38,960
dollars in quantities of a thousand most of the major cost contributors like the

62
00:04:36,400 --> 00:04:42,720
battery keyboard trackpad screen and cooler we can approximate based on the

63
00:04:40,800 --> 00:04:47,199
street prices of similar replacement parts and for the motherboard a non-tech

64
00:04:44,960 --> 00:04:51,520
did a wonderful write-up back in 2009 that we're just gonna

65
00:04:48,560 --> 00:04:57,360
borrow let's say 120 bucks that puts us at 770 us dollars and we haven't

66
00:04:55,120 --> 00:05:00,720
accounted for the chassis or any of the other odds and ends yet but it's also

67
00:04:59,199 --> 00:05:04,479
common knowledge that Intel never charges oem's list price for their cpus

68
00:05:02,800 --> 00:05:08,639
so i'm going to say that the cost of this finished package is somewhere in

69
00:05:06,320 --> 00:05:12,960
the neighborhood of 800 us dollars that's certainly a lot less than one

70
00:05:10,800 --> 00:05:18,479
thousand forty nine dollars so good business plan here we go right hold

71
00:05:15,360 --> 00:05:20,800
on the first run of let's say a thousand

72
00:05:18,479 --> 00:05:24,800
units of this thing will easily cost north of a million dollars once we

73
00:05:22,479 --> 00:05:30,160
factor in production setup costs like tooling and molds much of that or

74
00:05:27,280 --> 00:05:34,880
sometimes all of it needs to be paid up front let's be optimistic though and say

75
00:05:32,320 --> 00:05:38,639
that on top of fronting the r d to design this thing the founder happens to

76
00:05:37,039 --> 00:05:42,400
have a million dollars in the bank and that order takes just eight weeks to get

77
00:05:40,720 --> 00:05:46,960
through production and reach frameworks warehouse now we make another assumption

78
00:05:44,479 --> 00:05:50,720
that demand is strong and all one thousand units sell out in two weeks

79
00:05:48,720 --> 00:05:55,120
with a cool quarter million dollars of gross profit damn

80
00:05:52,800 --> 00:05:59,600
that's a lot of money sort of remember all that pesky business overhead we got

81
00:05:56,960 --> 00:06:03,680
to deal with that now leaving half if we're lucky 100 grand profit is

82
00:06:02,479 --> 00:06:08,479
certainly better than a kick in the teeth but if you want to grow your sales

83
00:06:06,240 --> 00:06:12,319
well you need to take all of that profit and put it back into your second order

84
00:06:10,880 --> 00:06:17,360
which is going to give you a little over 1100 units you'll get them

85
00:06:15,199 --> 00:06:22,560
eight weeks from now if you are insanely lucky and in the meantime you have

86
00:06:19,759 --> 00:06:25,680
absolutely nothing to sell and no money in the bank to pay your staff while they

87
00:06:24,319 --> 00:06:30,080
twiddle their thumbs waiting for the next shipment so even if my numbers are

88
00:06:27,840 --> 00:06:35,600
way off and framework is netting twice that let's say 200 a unit on this bare

89
00:06:33,120 --> 00:06:40,319
bones the best case scenario for them after a year of utterly flawless

90
00:06:38,000 --> 00:06:44,479
execution is three million dollars in cash that's enough to increase their by

91
00:06:42,319 --> 00:06:48,560
monthly order from just a thousand to three thousand units but they still

92
00:06:46,880 --> 00:06:52,800
wouldn't have enough to meet customer demand and keep orders flowing smoothly

93
00:06:50,800 --> 00:06:57,759
from the factory and they wouldn't have saved a penny to reinvest in facilities

94
00:06:55,360 --> 00:07:02,560
equipment or r d their competitors would bring new products to market slowing

95
00:06:59,759 --> 00:07:05,919
demand for this now out of date design and unless they adapt they will

96
00:07:04,080 --> 00:07:11,360
eventually have nothing but a warehouse full of laptops that nobody wants and an

97
00:07:08,319 --> 00:07:13,599
empty bank account gg now let's do it

98
00:07:11,360 --> 00:07:17,199
again but with a big bucket of borrowed cash at eight percent interest

99
00:07:15,120 --> 00:07:21,280
compounding monthly in this scenario framework now gets to place four

100
00:07:19,199 --> 00:07:26,160
separate one million dollar orders spaced two weeks apart right out of the

101
00:07:23,680 --> 00:07:30,400
gate after eight weeks they start to get these orders in generating both the cash

102
00:07:28,639 --> 00:07:36,240
that they need to restock them and a cool 200 000 in profit every time

103
00:07:33,919 --> 00:07:40,720
an order sells through a year into this scenario assuming zero sales growth

104
00:07:38,560 --> 00:07:48,639
which is very unlikely framework has now paid 330 000 in interest which sucks but

105
00:07:45,120 --> 00:07:51,280
they also low key shipped 26 000 laptops

106
00:07:48,639 --> 00:07:54,560
and made over four million dollars net party time right

107
00:07:52,960 --> 00:07:58,560
not quite remember that four million dollar loan whoever lent them that money

108
00:07:56,639 --> 00:08:03,280
needs something in return or they're gonna start looking for some legs to

109
00:07:59,919 --> 00:08:05,919
break framework could pay it back but

110
00:08:03,280 --> 00:08:10,479
that would completely wipe them out so they make a deal how about instead of

111
00:08:07,919 --> 00:08:15,440
the money we give you guys a chunk of this company and then we can just keep

112
00:08:13,360 --> 00:08:19,759
using that money to expand our product portfolio the same way we did last time

113
00:08:17,680 --> 00:08:24,080
we eventually grow so big that we go public and you can sell that portion of

114
00:08:22,319 --> 00:08:27,759
the company that you bought on the open market for way more than you paid or you

115
00:08:26,160 --> 00:08:33,039
can just keep it forever if it suits you maybe you just like the stock well now

116
00:08:29,759 --> 00:08:35,200
instead of a loan it's an investment and

117
00:08:33,039 --> 00:08:39,919
if all goes according to plan framework grows faster so more customers get super

118
00:08:37,760 --> 00:08:44,080
cool laptops and the investors get paid back their original money and then some

119
00:08:42,159 --> 00:08:48,560
everybody wins by the way i need to invest in some RAM and an SSD i bought

120
00:08:46,399 --> 00:08:52,000
the bare bones one moment please conveniently framework includes the only

121
00:08:50,640 --> 00:08:55,519
tool that you'll need to assemble the device but i'm sure i fix it's not too

122
00:08:53,920 --> 00:08:59,760
upset about it because these guys are 100 on the same team and you'll need one

123
00:08:57,760 --> 00:09:03,680
of these for almost any other laptop it's refreshing not to be treated like i

124
00:09:01,920 --> 00:09:06,480
can't be trusted with my own hardware and you know what there's going to be

125
00:09:05,040 --> 00:09:11,600
costs associated with that because people will break them and they will complain but it's worth it to have more

126
00:09:09,600 --> 00:09:16,240
open devices available for consumers and what's cool is for repair shops they

127
00:09:14,399 --> 00:09:20,000
have even committed to providing the schematics of the boards if they want to

128
00:09:17,920 --> 00:09:24,240
do board level repair which is super awesome the labels in each slot indicate

129
00:09:22,000 --> 00:09:28,080
that it supports up to 32 gig modules but rather than go all the way to the

130
00:09:26,160 --> 00:09:31,920
limits i've actually just gone with two 8 gig 3200 megahertz modules from

131
00:09:30,240 --> 00:09:38,800
crucial and for storage it supports up to a single pci express gen 4 m.2 2280

132
00:09:35,600 --> 00:09:41,360
SSD i decided not to go gen 4 though

133
00:09:38,800 --> 00:09:45,360
because i'm more concerned with good enough performance and excellent battery

134
00:09:43,360 --> 00:09:50,720
life so i went with the sk hynex gold p31 SSD now at this point in the video

135
00:09:48,640 --> 00:09:54,399
we've nailed down that framework clearly needs money so they can build more of

136
00:09:52,240 --> 00:09:59,200
these things but i haven't explained why they need mine and the truth is they

137
00:09:57,519 --> 00:10:03,440
don't they actually closed the bulk of this funding round back in q2 and one of

138
00:10:01,519 --> 00:10:07,200
the other investors was already in line to take the remainder they could have

139
00:10:05,120 --> 00:10:12,320
accepted that offer but they didn't instead both framework and i decided to

140
00:10:10,320 --> 00:10:16,399
take a leap of faith and i call it that because both of us are taking some big

141
00:10:14,399 --> 00:10:20,560
risks here here are their risks in no particular order i could bring my own

142
00:10:18,240 --> 00:10:24,079
ego into internal discussions and try to have an outsized influence on their

143
00:10:22,160 --> 00:10:28,320
direction as a company compounding that risk i could take my disagreements

144
00:10:25,920 --> 00:10:33,680
public or worse suffer some kind of catastrophic fall from grace jung shuang

145
00:10:31,279 --> 00:10:37,600
style ultimately damaging their brand by association far more than i ever could

146
00:10:35,839 --> 00:10:41,360
have boosted it the thing is dropping an influencer from your ad campaign pretty

147
00:10:39,839 --> 00:10:46,320
straightforward affair ousting a shareholder it's a little more complicated meanwhile

148
00:10:44,320 --> 00:10:51,680
i carry my own bag of risks starting of course with the most obvious one i could

149
00:10:48,959 --> 00:10:56,320
easily lose my entire investment of nearly a quarter million dollars because

150
00:10:54,160 --> 00:11:01,680
unlike a loan investments typically carry no personal guarantee or other

151
00:10:58,800 --> 00:11:06,560
securities if we win we win big if we lose it's tough luck brah and second if

152
00:11:04,640 --> 00:11:11,040
i pump this company's tires only for them to turn around and abandon their

153
00:11:08,720 --> 00:11:16,079
open approach to repairability and upgradeability i'm gonna look like a

154
00:11:13,360 --> 00:11:20,640
complete asshat and finally since we're on the subject of my credibility this

155
00:11:18,079 --> 00:11:25,440
move creates an enormous conflict of interest anytime i'm covering or

156
00:11:22,880 --> 00:11:29,279
commenting on any laptop can i really be trusted to speak my mind about a

157
00:11:27,120 --> 00:11:33,200
competing device when it directly damages the prospects of a company i'm

158
00:11:31,200 --> 00:11:36,720
financially linked to can i handle being pulled in two directions like this

159
00:11:35,519 --> 00:11:41,760
i think so but even if that's true a portion of you

160
00:11:39,760 --> 00:11:46,399
won't believe me and it means that i'm gonna have to clutter up our videos with

161
00:11:43,839 --> 00:11:50,880
non-entertaining disclaimers disclosing my position all the time so then

162
00:11:49,279 --> 00:11:55,440
why do it well the bottom line is that i fell in love

163
00:11:53,600 --> 00:12:00,240
with the vision behind this product the moment i saw it i want a framework in my

164
00:11:57,600 --> 00:12:03,760
backpack and i want a seat at the front of this crazy ride and as a shareholder

165
00:12:02,320 --> 00:12:07,279
i get to throw my weight behind framework in ways that you guys might

166
00:12:05,440 --> 00:12:11,279
not consider believe it or not i have some connections in the tech industry i

167
00:12:09,120 --> 00:12:14,639
know i know i know crazy right i don't find much time for personal

168
00:12:12,880 --> 00:12:18,399
relationships these days i mean you all know about my friendship with taryn from

169
00:12:16,160 --> 00:12:21,680
Corsair actually dell now but he doesn't even work in press relations i talk to

170
00:12:20,079 --> 00:12:25,680
john from unread on a fairly regular basis but we usually talk shop and the

171
00:12:23,839 --> 00:12:29,440
same goes for gary key from ASUS who by the way was one of my idols when i was a

172
00:12:27,440 --> 00:12:33,360
young tech reviewer i'm not a sociopath or anything i've just always believed

173
00:12:31,519 --> 00:12:37,279
that i have a finite amount of time and if i focus that on making the best

174
00:12:35,440 --> 00:12:41,200
content i can with my writing team eventually i'll reach the point where

175
00:12:38,959 --> 00:12:45,040
whether i enjoy schmoozing or not people can't really ignore me anymore and i'm

176
00:12:43,040 --> 00:12:50,000
hoping to use that to help framework get connected with partners you'd think of

177
00:12:46,959 --> 00:12:51,440
like AMD a ryzen version is the number

178
00:12:50,000 --> 00:12:55,200
one request they've received since my original video and ones you might not

179
00:12:53,360 --> 00:12:59,279
think of like dbrand the co-branding opportunities of working with someone

180
00:12:56,639 --> 00:13:03,120
like dbrand on a skin drop are huge however prickly their public persona

181
00:13:00,959 --> 00:13:07,120
might be those robots are absolute genius level mad lads now to be clear

182
00:13:05,279 --> 00:13:10,639
framework would have sorted this stuff out on their own but in the same way

183
00:13:08,959 --> 00:13:14,560
that bringing in outside money can accelerate growth i'm just hoping to

184
00:13:12,560 --> 00:13:18,160
pour a little bit of gasoline on the relationship fire speaking of fires by

185
00:13:16,560 --> 00:13:21,680
the way please do not light up our support email asking when the LTT

186
00:13:20,320 --> 00:13:25,839
backpack is coming it is coming confirmed here but not

187
00:13:24,079 --> 00:13:31,519
until sometime in the mid to distant future the cleanest way to handle this

188
00:13:28,399 --> 00:13:33,040
is to recuse myself from all decisions

189
00:13:31,519 --> 00:13:37,440
related to our editorial coverage of notebooks with the size and talent of

190
00:13:35,440 --> 00:13:41,519
our team that's a legitimate option these days frankly i've had very little

191
00:13:39,600 --> 00:13:45,279
to do with it for a long time since there's been so little in the space

192
00:13:43,199 --> 00:13:49,279
that's excited me but my only issue with that is that means i'll be giving up the

193
00:13:47,199 --> 00:13:54,079
opportunity to talk to you guys about truly incredible machines that i am

194
00:13:51,360 --> 00:13:57,600
excited about like the ASUS rog flow x13 that i've been daily driving for the

195
00:13:55,279 --> 00:14:02,880
last few months aside from some yeah we sent you a prototype bugginess i

196
00:13:59,839 --> 00:14:05,279
absolutely love that thing it is so cool

197
00:14:02,880 --> 00:14:08,320
so for that reason i'm reluctant to completely butt out when there's still

198
00:14:07,199 --> 00:14:14,399
going to be stuff that i'm going to think is cool and i'm going to want to talk about what i know for sure is that

199
00:14:12,160 --> 00:14:18,959
even though i'm not ready to make a firm commitment to covering or not covering

200
00:14:17,040 --> 00:14:22,000
notebooks in the future i will make a firm commitment to maintain the same

201
00:14:20,320 --> 00:14:25,199
level of honesty and transparency that you guys have come to expect from me i

202
00:14:23,680 --> 00:14:30,079
will never say that i like something i don't i won't hold back from anything i

203
00:14:27,279 --> 00:14:34,160
love and i will keep you guys 100 apprised of the situation my second

204
00:14:32,000 --> 00:14:38,720
commitment to you is that if framework reneges on the promise they made to me

205
00:14:36,639 --> 00:14:43,760
my breakup with them will be swift absolute and in public here it is i got

206
00:14:41,839 --> 00:14:49,040
this in writing from the founder nirav patel we do promise not to up from

207
00:14:47,120 --> 00:14:52,560
a pro-consumer and pro-environment perspective and you would be fully

208
00:14:50,480 --> 00:14:56,639
justified in holding us to the fire if we break that promise

209
00:14:54,160 --> 00:15:00,079
sounds good to me just like our sponsor i fix ifixit thank you ifixit for

210
00:14:58,399 --> 00:15:04,480
sponsoring today's video this is totally on message you guys i fix it is all

211
00:15:01,920 --> 00:15:07,680
about consumer rights and repairability they make it affordable to fix or

212
00:15:05,920 --> 00:15:11,519
upgrade your devices using their custom ifixit kits for example the nintendo

213
00:15:09,760 --> 00:15:15,120
switch has an all-in-one kit to fix joy-con drift for just 20 us dollars

214
00:15:13,680 --> 00:15:18,720
they've got iphone screen replacement kits from 75 us dollars and the kits

215
00:15:17,360 --> 00:15:22,079
include all the parts you need to do your repairs including precision bits

216
00:15:20,399 --> 00:15:26,480
opening tools and suction cups to make the installation as easy as possible

217
00:15:24,000 --> 00:15:29,360
ifixit also has numerous repair guides with clear photos and instructions to

218
00:15:28,000 --> 00:15:33,120
prevent you from getting lost while you're deep inside your repair so check

219
00:15:31,519 --> 00:15:38,160
out our link to ifixit down in the video description to get your kit today if you

220
00:15:36,399 --> 00:15:41,839
guys enjoyed this video maybe go check out my original video on the framework

221
00:15:40,000 --> 00:15:46,079
laptop where i went into a little bit more depth about who these guys are

222
00:15:44,160 --> 00:15:50,560
where they came from and how it actually all goes together speaking of which i

223
00:15:47,600 --> 00:15:54,240
forgot to put my i o in and i forgot to fix my touchpad cable issue because i

224
00:15:52,160 --> 00:15:58,320
was so busy hosting the video the only reason other companies can't do this and

225
00:15:56,720 --> 00:16:00,800
framework proved it is because they don't care
