WEBVTT

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you know those prescription drug commercials that list so many side effects that the medicine actually

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sounds worse than whatever it was supposed to treat well in the software

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world we end up with the same thing more often than you might think where an

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update that's supposed to make your Gadget work better ends up just breaking

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it here are four Infamous examples of

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updates that went terribly wrong starting with everyone's favorite

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operating system good old Windows Microsoft is certainly no stranger to

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royally cheesing off its users but the botched launches of Windows 98 me Vista

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heck even Windows 11 getting plenty of press coverage but in 2012 there was a

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lesser-known glitch that frustrated lots of people at a very inopportune time

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Microsoft pushed out an update to the.net framework which is basically a

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programming ecosystem for Windows to make writing programs easier.net was

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already Infamous for botched updates but this one was particularly egregious as

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it screwed up installations of Turbo Tax and extremely popular program for

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preparing tax returns in the United States specifically users that installed the

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bad update found it impossible to print out their tax forms the kicker was that

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this update was pushed out just before April 15th the U.S tax filing deadline

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fortunately there was a pretty easy work around but seeing as this wasn't the

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first time a.net update broke tax software I can't imagine the however

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many thousands of accountants that use Windows were super happy about it moving

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on we're going to go to 2013 when the PlayStation 3 ruled the console World

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Gamers who owned a PS3 with a larger hard drive got a very rude surprise when

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Sony pushed a firmware update that bricked their systems entirely

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ironically Sony promised that the update would improve system stability but

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shortly after it was released the botched update spawned a nearly 100 page

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thread on Sony's forums with people desperate for a fix of course bad

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updates do happen and people might have been a bit more understanding if Sony

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hadn't made the situation worse by allegedly recommending that a user send

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off their crippled PlayStation for service at a cost of one hundred dollars

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out of pocket so he did at least push out a fix a couple of weeks later but

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you'd think they would have learned something from the fact that they were just sued four years earlier for another

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update that also bricked a bunch of PlayStation 3s of course there was one

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glitch that was a heck of a lot more alarming than a busted PS3 or some late

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tax forms and we'll tell you about that one right after we think I fix it for

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sponsoring this video Father's Day is quickly approaching and iFixit has gifts

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uncomfortable glitch occurred on the International Space Station of all

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places also back in 2013. the ISS gets

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its own software updates on an annual basis and during one of those routine

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updates a bug took out the entire ground Communication System meaning that the

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ISS had no way to talk to Mission Control back on Earth not only that one

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of the crew members reported that they lost access to other crucial data about

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how the spacecraft was functioning fortunately they were able to get

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everything working later on that same day funnily enough the ISS switched a bunch

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of the laptops on board from Windows XP to Debian Linux just a few months later

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for stability and reliability guess they didn't want to take any more

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chances finally let's Circle back to Sony for an

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update that was so bad most people actually considered it to be a virus

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back in 2005 Sony's music division built

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digital Rights Management into their audio CDs super surprising given how popular file

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sharing was becoming but Sony went way too far by including software that

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actually updated the operating system's code to prevent users from copying songs

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and these modifications were hard to reverse and created serious security

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vulnerabilities actually that does kind of sound like a virus so Sony had

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basically put root kits on millions of computers but then when people found out

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about it Sony's response was to release an uninstall program that didn't

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actually uninstall anything and just made the security problems worse after

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multiple lawsuits including one from the government of Texas Sony was forced to

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relent and give customers up to a hundred and fifty dollars to fix any

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computer damage that their root kits caused ironically Sony used copyrighted

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software as part of its rootkit without permission which is shocking as I know

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there's never been any hypocrisy from Big Tech when it comes to protecting

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their bottom line subscribe there's no

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outro written so haha that's the outro