WEBVTT

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every revolution begins with a hard pivot

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you can't take a step forward without a leap of faith

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no one can change the world without a

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wise investment

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and you can't unironically use cliches like that without being kind of a

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horse's ass and yet like the prius owners that came

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before them tesla enthusiasts brand themselves not as mere car buyers but as

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sponsors of an electrified future the next leap forward for the automotive

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industry and therefore the world which was fine when all tesla needed to

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do was sell a handful of expensive sports cars to the aforementioned

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enthusiasts but the thing is the model y is tesla's

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second crack at phase three of their super secret master plan

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and as everyone knows phase three is when you're supposed to make a profit

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so have they done enough to attract the kinds of folks who buy cars rather than

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promises the answer is well yes

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given the choice to have any car they wanted my in-laws ultimately chose the

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tesla model y and they were kind enough to loan it to me to use as a daily

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driver for a few weeks so i could share my thoughts with you

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so why don't we go for a ride oh sometimes the key thing you gotta

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touch it here it's usually pretty good

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everything about the tesla experience is different starting with the dealership

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tesla can call it whatever they want it's still a dealership we booked our

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test drive ultimately decided on the car and then got a notification a whopping

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four weeks early that it was ready for pickup so far so good unfortunately

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that's basically where the positive customer service experience ended

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they've been very slow about communication and supposedly due to

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kovid my poor boomer in-laws only got about 15 to 20 minutes of facetime with

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a tesla representative and were directed to watch a series of videos to learn how

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to drive the car on their own now for a tech savvy tesla buyer that's probably

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not a problem you wanted to play with it anyway but given that most of our

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audience is the person who their parents or grandparents call up for questions

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about their tech i'm sure you'd appreciate if that first hour or two was

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offloaded to the dealer another difference with the delivery compared to

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a normal car is inspecting your vehicle for obvious qc problems

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this one had a cockeyed logo some random red marks on it a misaligned panel and

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it came with a broken wall charger out of the box to tesla's credit they did

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send a technician to my in-laws house to sort these problems out

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twice due to a communication issue but

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we're gonna have to do it again because as i arrived on set alex actually

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pointed out that one of the rear lights has a seal problem and has condensation

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in it so time for round three tesla makes it very easy to overlook

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these kinds of things though with one simple trick by creating a product that

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looks and feels so futuristic compared to anything their target customers have

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ever seen that they will bend over backwards to ignore its flaws and

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honestly i'm not immune to it here's some of the things that really impressed

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me the phone pairing is so easy that every other manufacturer should be

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embarrassed it took me and my wife about 15 seconds and it repairs every time

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flawlessly the quality of the backup camera on the huge screen means i

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basically never looked in my rear view mirror the audio volume dips subtly when

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a door is opened to make it easier to greet a passenger and the touchscreen is

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as responsive as a phone or a tablet all

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these things coming together is how tesla somehow manages to have both some

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of the lowest rated initial quality out of any auto manufacturer according to jd

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power while also maintaining the highest owner satisfaction according to consumer

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reports but maybe there's an even simpler reason people love this thing so

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much daily driving the model y was unlike any

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other car that i have ever driven all the way from a geo metro three banger to

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a ferrari something or other on a track in vegas

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just map the accelerator

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to go from zero to 60 in just 4.6

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seconds and the party keeps on going past a speeding ticket all the way to an

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instant impound oh we going fast boys as someone who's not used to it though

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having 384 horsepower and 376 twerks available made me immediately

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prefer chill mode which smooths out the

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acceleration for a more chill not to mention more economical

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driving experience as for the handling the low center of gravity and responsive

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steering made it feel less like operating a large heavy vehicle and more

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like a small remote control toy one like

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with any new toy though whoa slow down i

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need chill mode quickly turned into

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what can this baby do and i have to confess

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the model y gave me an itch for performance in a car that i've

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never really felt before and by far the

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lamest thing about going back to my volt from this is the passing ability you

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don't have to be going zero to have it kick check this out we're at 95

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kilometers hello and this is the long range model it's

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not even the performance one but if you're like me Linus's opinion

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can only hold so much weight like he kind of enjoys the vagueness of the volt

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so take it from me someone that basically did a masters in suspension

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design instead of actually doing my coursework so this

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really unfortunate thing happened between shoot days one and two of this a

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big rock chipped the windshield of Linus's in-laws car so

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we have the fastest model y performance around

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it's a rental so how's the acceleration

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holy crap that is very impressive but at the same time i

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don't know if it's worth the premium over the standard model you still get

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the permanent magnet motors so the electric wall of torque is still there

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in that like this is impressive but the other one is too as for the handling on

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the surface things are promising up front you get a double a-ARM sort of

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like suspension and on the back you get a multi-link design that actually

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contains the rear power train to isolate all of the bumps and stuff from the

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chassis and the driver all of this along with a low center of gravity translates

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into cornering speeds that are hard to believe with a 4 400 pound car but the

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problem is is that you can hook it into a corner although

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you don't really feel what the steering's doing the electronics just

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kind of come in and there's a bit of understeer

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i don't know what's happening i'm corning really fast but i feel like you

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know on a long twisty road you could have a lot more fun in a car with half

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the power only car nerds care about handling on the track though most people

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just want a nice space to exist in for the duration of their commute and

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it's quite a nice space to spend your time i have my doubts about the upcoming

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7-seater being comfortable for anyone over the age of about 13 but for the

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5-seater option the front seats are reasonably comfortable with all the

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adjustments i'd expect and the rear seats have heaps of room tesla does

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benefit a little bit from the macbook pro effect as far as their interior goes

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though where someone that's only ever owned a 500 dell runs out buys a 3 000

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macbook pro and is like wow man apple's

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the best but without ever trying a 3 000

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Windows machine i mean in fairness though that is tesla's plan right turn

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non-car people into car people with their sheer sex appeal and then

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hopefully figure out how to get better at building cars before they end up

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needing an upgrade cause i get it car

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guys are always harping on the interiors of tesla and how much they suck for the

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price and i was briefly converted to the car guy's side when i test drove an audi

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q5 the second i sat in it i was like oh

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yeah now i get it until minutes later

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the audi q5 was disqualified by my non-technophile aunt and uncle when the

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sales rep explained that it doesn't have a touch screen because you input text by

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drawing little letters on a touch pad like you're in kindergarten learning to

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finger paint it's like what

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honestly watching the sales rep try and sell that kind of oversight on a vehicle

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that cost more than the model y was kind of pathetic all right then this

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is the part where i tell you the tesla tech is mind-blowing and the reason you

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should buy this car right now right well

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for the most part i love the ability to use your phone as a key and for climate

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control they've also managed to make most basic car controls work well on a

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touchscreen something that pretty much every other car company has failed

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miserably at but when it comes to entertainment and navigation

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honestly i'd rather just have Android auto now hold on hold on tesla fans

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i have a question for you have you actually used Android auto

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no didn't think so james from our team actually just upgraded to a model 3 and

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has exactly the same feedback as me while spotify does work fine if you have

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a premium account everything else uses bluetooth where you can't browse content

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or scrub through podcasts like there's not even a button or voice command to

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skip ahead a minute to get past an ad or go back a minute to repeat something

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that you missed why can't tesla just let Android auto run in a window or

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something you know the kind of thing they totally could do because many other

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manufacturers have done it the only answer i can come up with is that tesla

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like apple seems to believe that they know what's best for their customers

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better than their customers do and they like it this way with that said it's not

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like tesla does everything wrong as far as software goes updating the os on say

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afford sucks over-the-air updates remain one of

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tesla's biggest advantages although some traditional auto companies are matching

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it now or at least offering some way to update the infotainment system and we

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have to give tesla credit for this shift in the industry and it's a really

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important one because as vehicles get smarter there's going to be a lot more

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things that need updating like driving assists tesla's adaptive cruise control

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is super intuitive to use allowing easy one-touch activation and it even works

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at low enough speeds that i can use it in school zones although in practice i

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actually found myself using it a lot less than i expected one of the things i

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noticed often was that if i was on adaptive approaching a stopped vehicle

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like at a light it wouldn't do a great job of accounting for the vehicles in

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front beginning to accelerate once the light changed so the car would end up

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kind of like slamming on the brakes and then gradually increasing my speed again even

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though that wasn't necessary my most frequent passenger my wife is

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susceptible to motion sickness and found the lurchiness very unpleasant so i just

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kind of couldn't use it as for the other driver assists well i didn't opt for the

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full self-driving package because from my point of view eight thousand dollars

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is an awful lot of money to effectively beta test for tesla so my expectations

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were pretty low but even then i was still disappointed when the automatic

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lane departure started bouncing me back and forth between the left and right

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lanes at more and more extreme angles until finally i had to take over since

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it was just gonna drive right over the line now there's a good reason that

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autopilot is basically banned in the eu in north america when a tesla smashes

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into a stopped car or something we will jump to blame the driver like oh they

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were reading a book or playing a video game in europe they've realized that

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these behaviors are just a symptom of telling people that their car has

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autopilot technology when in reality full self-driving which is what

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autopilot sounds like is years away from being safe enough to trust people's

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lives with it and tesla makes matters worse for themselves with their lack of

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transparency about the safety of autopilot forbes found autopilot to be

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about equal if not a bit worse than manually driving a car when the numbers

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are properly represented speaking of safety the automatic wipers straight up

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suck and a german judge recently ruled that the method of manually adjusting

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the wipers on the touchscreen is classified as distracted driving

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and honestly for good reason what is this i mean i wouldn't even mind so much

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if the wipers could be easily controlled from behind the steering wheel like most

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cars but no tesla insists you do every

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damn thing with the touchscreen they even have wiper controls on the stock

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but only for cleaning or a single wipe not for actually setting the wiper speed

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dinking around with my wipers in the dark in the rain on a touchscreen is not

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safe and i should never have to do that period so now we're going to get into

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the real answer to the question i posed in my chevy volt video why didn't i buy

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a tesla for myself it's not because of range anxiety i feel like being able to

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charge the car at home and at work more than offsets that or the qc since that's

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something that is bound to improve as they get more manufacturing experience

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it's because liking a car and i do

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doesn't mean that i like the policies and the behavior of the company that

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produces it and supporting tesla's bad attitude could have negative

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consequences for the entire industry sure they're doing lots of good things

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by aggressively pushing electrification it is without a doubt better than

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sticking with gas but then in other ways they seem to be regressing one of the

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anti-consumer things about the company it's noisy squawking when things are

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going well then utter lack of transparency when there's bad news or a

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data point that doesn't fit the narrative is poised to take a nosedive

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moving forward elon wants to have the benefit of his disproportionate amount

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of media coverage and openly brags that his company doesn't even advertise but

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can also alienate portions of his most loyal customers when things don't go his

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way without a pr department how will the public get explanations for

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spontaneous glass shattering bumpers disappearing after a ride through a

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puddle or a roof that flies off a vehicle on the way home from the

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dealership what about the arguably much bigger issues like the actual safety

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record of tesla's irresponsibly named autopilot what about the inconsistent

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policies with respect to their handling of customer data their opposition to

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right to repair and the fact that they don't follow through on promises like

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saying that they would share their software and technology with other companies except that never happened

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like there is so much to love about this car clearly a lot of thought has gone

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into making the experience like i said unlike anything else on the market but

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part of loving something is wanting what's best for it which means being

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honest with it and honest with yourself moves like

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building rear heated seats into every vehicle and then charging you a

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micro-transaction later are already being adopted by the rest of the

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industry because tesla got away with it so that's the question you should always

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be asking yourself would i still be okay with this if it was someone other than

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tesla doing it if the answer is no you've got to send a message as for how

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you would do that well they don't have a pr department anymore so that's out but

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i did hear that mr musk is pretty into the whole twitter thing so you could try

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that massive shout out to dji by the way for sponsoring this video the dji mavic

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air 2 which we used for all of our in-air footage for this video has the

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ability to shoot video and HDR take panoramas in HDR and record photos with

00:15:39.680 --> 00:15:47.199
more dynamic range currently no other dji drone offers all three of those HDR

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features particularly HDR video mode it's got a 48 megapixel photo mode

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allowing you to shoot with high dynamic range of course and up to 48 megapixels

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it features hyperlapse which enables you to capture the passing of time in a

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pretty unique way and the latest firmware update now includes digital

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zoom in 1080p 2.7 k and 4k

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i'd also by the way love to shout out mission raceway stabilized cinemas and

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rid view stables what was what was the horse's name paloma paloma she was

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awesome she was amazing what a trooper she was and a couple more things i

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couldn't find a spot for these in the script the audio system is not very good

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but i don't really have any constructive criticism because i have no idea how

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they'd fix it seems to be a problem with just like glass surfaces everywhere

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causing reflections even having a conversation in that car you can kind of

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hear your voice bouncing back at you and thanks to you for watching if you guys

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enjoy these kinds of car videos leave a comment let us know what we did well let

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us know what we didn't do so well it will actually help us out a lot moving

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forward oh yeah and go watch the vault video if you haven't